This document appears to be notes from an online training session on the Global Career Development Program (GCDP). It includes: - Welcome and introduction from the President of AIESEC in Indonesia - An explanation that the role is to facilitate rather than provide direct solutions - A tiered system to organize participants based on experience level - A discussion of what CEOs must consider in 7 key areas for a product - An assessment of participants' roles as Local Committee Presidents in those 7 areas - Identification of the top 3 challenges hindering growth - A discussion of conversion and delivery rates between stages of the program - Regional program assessment data with top complaint categories - A call to focus on

1. oGCDP
Welcometo
oGCDPsession

2. Ardian Widjaja
President
AIESEC in Indonesia
Daesol
MCVP OD
AIESEC in Vietnam

3. PRESIDENTOur role
PRESIDENTas

4. but
NOT operation
FacilitateFacilitate

5. EARLY EXPECTATION! !

6. Won’t Provide Solution

7. President’s point of view

8. Let’s Get Started

9. TIER 4
0 - 25
TIER 3
26 - 100
TIER 2
101 - 100
TIER 1
200+
Please make a group based on Tier
Stage

10. What is Product to CEO

11. 7 Areas that CEO has to consider

12. 1. Value Proposition

13. 2. Customer

14. 3. Employee

15. 4. Customer &
Employee’s Relation

16. 5. Competition among
Market

17. 6. Impact

18. 7. Finance

19. Value Customer Employee
Relation Competitor Impact Finance

20. Recall back how oGCDP linked into vision

21. Let’s Assess
What role did you play as LCP to that 7 areas?
What role that you should play as LCP in that 7 areas?
for Elect :
for Current :

22. Value Customer Employee
Relation Competitor Impact Finance

23. Let’s Discuss
1. What is your ambition towards this program?
2. What is the thing that is stopping you to grow?

24. What are 3 biggest challenges
that hinders our growth?

25. Share!

26. 2 things to be
considered

27. Conversion Delivery

28. Conversion

29. How can we increase our
conversion rates? (AF to MA)

30. What assumptions did you just
make in the discussion?

31. How many of you actually know
your conversion rates?

32. Delivery

33. Africa AP CEE IGN MENA WENA
40
5147
17
4542
oGCDP
Regional
NPS
Score
GCDP NPS Analysis

34. GCDP NPS evolution per stage
Q3 2013 Q4 2013 Q1 2014 Q3 2013 Q4 2013 Q1 2014 Q3 2013 Q4 2013 Q1 2014
NPS 41 50 47 24 34 40 35 42 49
%promoter/re-
ma
24% 28% 30% 16% 20% 24% 29% 16% 32%
%promoter 54% 58% 57% 46% 53% 56% 53% 57% 62%
%detractor 13% 8% 10% 22% 19% 16% 18% 15% 13%
%passive 33% 34% 33% 32% 28% 28% 29% 28% 25%
Response Rate 42% 50% 52% 36% 48% 46% 44% 44% 45%
Matched Realized Complete

36. Regional Assessment 1 Jul–30 JUN
iGCDP AP
Top Detractor Count
Visa 1753
JD 1540
Comm 827
Matching support 676
oGCDP AP
Top Detractor Count
Visa 2144
Comm 1446
JD 1149
Matching support 785

37. What is your key realisation from those data?

39. Regional Assessment 1 Jul–30 JUN
iGCDP AP
Top Detractor Count
Visa 1753
JD 1540
Comm 827
Matching support 676
oGCDP AP
Top Detractor Count
Visa 2144
Comm 1446
JD 1149
Matching support 785
oGCDP usually blame iGCDP for bad experience that EP got
during internship

40. What’s your contribution as Sending Entity
to deliver the best experience for your EP?

41. OGX

42. RA REMA ATTRACT MATCH EXPERIENCE DELIVERY

43. Good Case Practice

44. India, MoC & Taiwan
One of the best OPS
International Relation

45. Constantly communicate
our Vision

46. If you have to achieve 10 times bigger
than what you plan?
What will be your focus?

47. ThankYou!ThankYou!