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OFFICE
ETIQUETE
readysetpresent.com
2
Program Objectives
( 1 of 3 )
Office Etiquette
readysetpresent.com
Understand why office etiquette is important.
Understand how/when you should use your cell
phone, telephone, email and twitter at work.
Understand how to behave at office parties and
business meals.
Learn important eating and bathroom etiquette.
3
Program Objectives
( 2 of 3 )
Office Etiquette
readysetpresent.com
Explore the different office attire standards.
Learn what is important when working in open
and partitioned workplaces/offices.
Identify the challenges when you bring your
dog into the office or you become a mother.
4
Program Objectives
( 3 of 3 )
Office Etiquette
readysetpresent.com
Follow gift giving and business greeting card
sending guidelines for the office.
Explore important tele-class etiquette.
11
Why Office Etiquette?
(4 of 5)
Office Etiquette
readysetpresent.com
Bad language
Excessive workplace gossip
Drinking on the job
Leaving without telling anyone
Too many personal calls
Top five reasons given by surveyed managers, for firing employees:
14
Top Rules for Using Cell Phones at
Work
Office Etiquette
readysetpresent.com
Having your cell phone at
work can be useful and
can also be very
disruptive.
When it comes to using your
cell phone at work, you have
to be mindful of your co-
workers and your boss, not to
mention your own ability to
get your job done.
26
It is Important Because…
(3 of 4)
Office Etiquette
readysetpresent.com
"Can U plz send info on
careers?"
This is appropriate for
communicating with
your buddies through
instant messaging:
It is not for
writing to
someone you
have never met.
Some use what can only be described as some sort of shorthand:
28
Mind Your Manners
(1 of 3)
Office Etiquette
readysetpresent.com
What three words have
a total of only 14 letters
yet carry a great deal of
meaning?
People may not notice
these words when they
are there:
However, if you forget
to use them, you'll
come across looking
disrespectful and
ungrateful.
These very powerful
words are “Please” and
“Thank You.”
Tone is a difficult thing to interpret through
email.
Remember when your parents would say "Don't
use that tone of voice with me, young lady (or
young man)?"
Your feelings come across by the way you say
anything.
31
Your Tone
(1 of 5)
Office Etiquette
readysetpresent.com
32
Your Tone
(2 of 5)
Office Etiquette
readysetpresent.com
It is easy to change
your tone when you
are speaking.
A writing tone can
easily be misperceived.
Whenever you write
an email, read your
message over several
times before you hit
send.
You want to make sure
you come across as
respectful, friendly, and
approachable.
33
Your Tone
(3 of 5)
Office Etiquette
readysetpresent.com
You do not want to
sound curt or
demanding.
Sometimes, just
rearranging your
paragraphs will help.
If you are writing to
someone you have
communicated with
before, you might want
to begin by saying "I
hope you are well."
Email writers often use
emoticons to convey a
certain tone.
Emoticons are little
faces made up by
arranging
parentheses, colons,
and semi-colons. For
example :-)
If you write to
someone frequently
and you have a less
formal relationship,
then emoticons are
okay.
34
Your Tone
(4 of 5)
Office Etiquette
readysetpresent.com
If you are writing to a prospective employer,
stick to words only.
Avoid writing your message using all upper case
letters. It looks like you're shouting.
Do not use all lower case letters either. Some
people
say it will make it seem like you are mumbling and
unprofessional.
35
Your Tone
(5 of 5)
Office Etiquette
readysetpresent.com
53
Don't Wear Suggestive Clothing
Office Etiquette
readysetpresent.com
If you wouldn't wear it to
the office, consider not to
wear it to the office party.
Your clothes can be more
festive than those you wear to
work:
(Think sequins, color, and
sparkles!) However, the
clothing should not be
revealing.
61
Keep It Simple
Office Etiquette
readysetpresent.com
It does not matter if you
prefer a plate of spaghetti to
eating a Chow Mein with
chop sticks in the workplace:
Keep it simple if you are
planning to eat at your desk.
Stick to things like:
sandwiches, a pie or a pastry, or
something that can be kept in a
pot or small plastic container
and eaten simply with a fork or
spoon.
78
Casual
(1 of 4)
Office Etiquette
readysetpresent.com
This would normally
constitute the type of
clothing that you might
wear on a daily basis if
you were not in work.
T-shirts/sweatshirts
and jeans and denim
skirts might be
perfectly acceptable.
Likewise, trainers or
sandals might
equally be fine.
In general, adopt a
policy of treating people
how you would like to
be treated.
This is usually a good
benchmark to ensuring a
harmonious workspace.
Also, remember that not
everybody will share the
same values as you.
99
Tact and Diplomacy
(2 of 2)
Office Etiquette
readysetpresent.com
Constant barking and jumping
up on your colleagues can be a
bit distracting in a business
meeting:
No matter how cute he/she is!
106
Miss/Mister Manners
(2 of 2)
Office Etiquette
readysetpresent.com
If you can do your job
throughout your
pregnancy:
Keep doing it for as
long as you are
physically
able to.
Review the short-term
disability policy of the
company you work for
and all medical
policies.
Some companies
classify pregnancy
as a short-term
disability:
While others have a
maternity leave
policy.
122
Tell the Boss
(2 of 2)
Office Etiquette
readysetpresent.com
Find what gifts have been given in the past.
Is there a dollar limit set?
When are gifts normally exchanged?
Giving a bag of jellybeans to one co-worker and an elaborate gift basket to another could cause
resentment.
131
Gift Giving Between Colleagues
(1 of 2)
Office Etiquette
readysetpresent.com
143
Answering Calls
(2 of 6)
Office Etiquette
readysetpresent.com
Do not eat or drink while
on telephone:
Only eat or drink during
your break.
Do not use slang
words or poor
language:
Respond clearly.
Never use swear
words.
Address the caller
properly by title
i.e., Good afternoon
Mr./Ms. Sanders.
Never address an
unfamiliar caller by
his or her first name.
175
No Speaker Phones
Office Etiquette
readysetpresent.com
It can make you sound
like you are in a tunnel.
Any activities you are
engaged in are audible
to others.
It can be annoying,
distracting, or impede
others ability to hear
and understand.
Put the butter on your bread & butter plate.
Break (don’t cut) the bread .
Take one bite at a time.
Butter each bite individually.
Do not create a bigger mess than necessary on your plate.
186
Bread & Butter
Office Etiquette
readysetpresent.com
Your co-workers and
employers would rather you
be forthcoming than find out
that you made a mistake after
your report has gone to the
Senior Vice President with
bad numbers intact.
194
College is Over
(2 of 2)
Office Etiquette
readysetpresent.com
195
Watch your Language
(1 of 2)
Office Etiquette
readysetpresent.com
Whatever the work
environment, you will
probably become part of
a hierarchical
organization.
Not everyone is your
peer: So it’s important
not to treat your co-
workers like you treated
your roommates.
Stop dropping those f-
bombs and pick up a “sir”
or “ma’am” where
appropriate.
FOR MORE INFORMATION
VISIT US ON
.com

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Office Etiquette (Comprehensive) PowerPoint Presentation 206 slides with 0 diagrams/charts and 18 high resolution photographs Participant Handout and Office Etiquette Glossary with 35 terms

  • 2. 2 Program Objectives ( 1 of 3 ) Office Etiquette readysetpresent.com Understand why office etiquette is important. Understand how/when you should use your cell phone, telephone, email and twitter at work. Understand how to behave at office parties and business meals. Learn important eating and bathroom etiquette.
  • 3. 3 Program Objectives ( 2 of 3 ) Office Etiquette readysetpresent.com Explore the different office attire standards. Learn what is important when working in open and partitioned workplaces/offices. Identify the challenges when you bring your dog into the office or you become a mother.
  • 4. 4 Program Objectives ( 3 of 3 ) Office Etiquette readysetpresent.com Follow gift giving and business greeting card sending guidelines for the office. Explore important tele-class etiquette.
  • 5. 11 Why Office Etiquette? (4 of 5) Office Etiquette readysetpresent.com Bad language Excessive workplace gossip Drinking on the job Leaving without telling anyone Too many personal calls Top five reasons given by surveyed managers, for firing employees:
  • 6. 14 Top Rules for Using Cell Phones at Work Office Etiquette readysetpresent.com Having your cell phone at work can be useful and can also be very disruptive. When it comes to using your cell phone at work, you have to be mindful of your co- workers and your boss, not to mention your own ability to get your job done.
  • 7. 26 It is Important Because… (3 of 4) Office Etiquette readysetpresent.com "Can U plz send info on careers?" This is appropriate for communicating with your buddies through instant messaging: It is not for writing to someone you have never met. Some use what can only be described as some sort of shorthand:
  • 8. 28 Mind Your Manners (1 of 3) Office Etiquette readysetpresent.com What three words have a total of only 14 letters yet carry a great deal of meaning? People may not notice these words when they are there: However, if you forget to use them, you'll come across looking disrespectful and ungrateful. These very powerful words are “Please” and “Thank You.”
  • 9. Tone is a difficult thing to interpret through email. Remember when your parents would say "Don't use that tone of voice with me, young lady (or young man)?" Your feelings come across by the way you say anything. 31 Your Tone (1 of 5) Office Etiquette readysetpresent.com
  • 10. 32 Your Tone (2 of 5) Office Etiquette readysetpresent.com It is easy to change your tone when you are speaking. A writing tone can easily be misperceived. Whenever you write an email, read your message over several times before you hit send. You want to make sure you come across as respectful, friendly, and approachable.
  • 11. 33 Your Tone (3 of 5) Office Etiquette readysetpresent.com You do not want to sound curt or demanding. Sometimes, just rearranging your paragraphs will help. If you are writing to someone you have communicated with before, you might want to begin by saying "I hope you are well."
  • 12. Email writers often use emoticons to convey a certain tone. Emoticons are little faces made up by arranging parentheses, colons, and semi-colons. For example :-) If you write to someone frequently and you have a less formal relationship, then emoticons are okay. 34 Your Tone (4 of 5) Office Etiquette readysetpresent.com
  • 13. If you are writing to a prospective employer, stick to words only. Avoid writing your message using all upper case letters. It looks like you're shouting. Do not use all lower case letters either. Some people say it will make it seem like you are mumbling and unprofessional. 35 Your Tone (5 of 5) Office Etiquette readysetpresent.com
  • 14. 53 Don't Wear Suggestive Clothing Office Etiquette readysetpresent.com If you wouldn't wear it to the office, consider not to wear it to the office party. Your clothes can be more festive than those you wear to work: (Think sequins, color, and sparkles!) However, the clothing should not be revealing.
  • 15. 61 Keep It Simple Office Etiquette readysetpresent.com It does not matter if you prefer a plate of spaghetti to eating a Chow Mein with chop sticks in the workplace: Keep it simple if you are planning to eat at your desk. Stick to things like: sandwiches, a pie or a pastry, or something that can be kept in a pot or small plastic container and eaten simply with a fork or spoon.
  • 16. 78 Casual (1 of 4) Office Etiquette readysetpresent.com This would normally constitute the type of clothing that you might wear on a daily basis if you were not in work. T-shirts/sweatshirts and jeans and denim skirts might be perfectly acceptable. Likewise, trainers or sandals might equally be fine.
  • 17. In general, adopt a policy of treating people how you would like to be treated. This is usually a good benchmark to ensuring a harmonious workspace. Also, remember that not everybody will share the same values as you. 99 Tact and Diplomacy (2 of 2) Office Etiquette readysetpresent.com
  • 18. Constant barking and jumping up on your colleagues can be a bit distracting in a business meeting: No matter how cute he/she is! 106 Miss/Mister Manners (2 of 2) Office Etiquette readysetpresent.com
  • 19. If you can do your job throughout your pregnancy: Keep doing it for as long as you are physically able to. Review the short-term disability policy of the company you work for and all medical policies. Some companies classify pregnancy as a short-term disability: While others have a maternity leave policy. 122 Tell the Boss (2 of 2) Office Etiquette readysetpresent.com
  • 20. Find what gifts have been given in the past. Is there a dollar limit set? When are gifts normally exchanged? Giving a bag of jellybeans to one co-worker and an elaborate gift basket to another could cause resentment. 131 Gift Giving Between Colleagues (1 of 2) Office Etiquette readysetpresent.com
  • 21. 143 Answering Calls (2 of 6) Office Etiquette readysetpresent.com Do not eat or drink while on telephone: Only eat or drink during your break. Do not use slang words or poor language: Respond clearly. Never use swear words. Address the caller properly by title i.e., Good afternoon Mr./Ms. Sanders. Never address an unfamiliar caller by his or her first name.
  • 22. 175 No Speaker Phones Office Etiquette readysetpresent.com It can make you sound like you are in a tunnel. Any activities you are engaged in are audible to others. It can be annoying, distracting, or impede others ability to hear and understand.
  • 23. Put the butter on your bread & butter plate. Break (don’t cut) the bread . Take one bite at a time. Butter each bite individually. Do not create a bigger mess than necessary on your plate. 186 Bread & Butter Office Etiquette readysetpresent.com
  • 24. Your co-workers and employers would rather you be forthcoming than find out that you made a mistake after your report has gone to the Senior Vice President with bad numbers intact. 194 College is Over (2 of 2) Office Etiquette readysetpresent.com
  • 25. 195 Watch your Language (1 of 2) Office Etiquette readysetpresent.com Whatever the work environment, you will probably become part of a hierarchical organization. Not everyone is your peer: So it’s important not to treat your co- workers like you treated your roommates. Stop dropping those f- bombs and pick up a “sir” or “ma’am” where appropriate.