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HOW TO DEAL WITH
TOXICITY AT WORK
THROUGH PLAY
RediscoverYourPlay.com/pbwc
VISUALIZE THE
TOXIC PERSON
AT YOUR WORK
RediscoverYourPlay.com/pbwc
RediscoverYourPlay.com @jeffharryplays
VISUALIZE A
CO-WORKER THAT
YOU ADMIRE
GOALS FOR TODAY
• Delve into the impact toxic staff have on orgs
• Explore how much it costs to keep a toxic person
• Learn techniques to diffuse the toxicity at work
• Identify strategies to address your own toxic person
RediscoverYourPlay.com/pbwc @jeffharryplays
WHAT MAY BE YOUR CHALLENGES
• You want to make a difference, but you are being
blocked
• You don’t have a lot of resources or support
• You are at your wits end and don’t know what to do
RediscoverYourPlay.com/pbwc @jeffharryplays
RediscoverYourPlay.com/pbwc @jeffharryplays
RediscoverYourPlay.com/pbwc @jeffharryplays
• Play
• Prioritized people over profit
• Followed Our Curiosity/
Intuition
• Increased profit & employee
retention by 20% addressing
toxicity in the workplace
Built The Largest
LEGO-Inspired STEM
Organization In The U.S.
RediscoverYourPlay.com/pbwc @jeffharryplays
RediscoverYourPlay.com/pbwc @jeffharryplays
Jerkitis
I’m Always Right
Syndrome
Never Needed To Work Hard For
Anything Disease Your Ideas Suck Ailment
I’m Better Than
You Flu
The Frenemy
Disorder
WHAT TRIGGERS YOU
ABOUT THE TOXIC PERSON
AT YOUR WORK?
RediscoverYourPlay.com/pbwc @jeffharryplays
HOW DOES DEALING
WITH THIS TOXIC
PERSON AFFECT
YOUR WORK?
RediscoverYourPlay.com/pbwc @jeffharryplays
Toxic Staff Are Making
You Stupid!
RediscoverYourPlay.com/pbwc @jeffharryplays
Toxic Staff costing US
business approximate
$223 Billion Dollars in
the past 5 years due to
turnover
*Source: SHRM "The High Cost of a Toxic Workplace Culture:
How Culture Impacts the Workforce—and the Bottom Line”
$$$
RediscoverYourPlay.com/pbwc @jeffharryplays
Reality: Toxic Staff Costs
Companies Billions Each Year
RediscoverYourPlay.com/pbwc @jeffharryplays
How Much Is Toxic Staff Costing Your
Company?
Lost Revenue /Employee
In Productivity $14,000*
*Michigan State University Study: How incivility spreads in the workplace
Cost To Recruit &
Train New Staff $30,000 - $45,000*
*SHRM Study Found It Cost 6 - 9 months of an employees salary to replace them
Cost To Defend An
Employee Lawsuit
$75,000 - $150,000*
*Litigation Cost Survey of Major Companies - USCourts.gov
RediscoverYourPlay.com/pbwc @jeffharryplays
What Are Some New Revenue Generating
Ideas That Will Impact The Organization?
Revenue-Generating
Dramatically Improves Morale
Increases Innovation & Productivity
Reduces Absenteeism and Turnover
Eradicate Toxicity In Your Workplace
RediscoverYourPlay.com/pbwc @jeffharryplays
RediscoverYourPlay.com @jeffharryplays
Determine The Primary Motivations
& Drivers Of The Organization
• What Are The Main Goals Of Your Organization?
• What Are The Values Of The Organization?
• What Are The Main Drivers Of The Decision Makers?
• What Are The Primary Motivations Of The Toxic Staffer?
RediscoverYourPlay.com/pbwc @jeffharryplays
FOR DEALING WITH THE
TOXIC PERSON AT
WORK!
RediscoverYourPlay.com/pbwc @jeffharryplays
RediscoverYourPlay.com/pbwc @jeffharryplays
We Are Talking About Practice…
RediscoverYourPlay.com/pbwc @jeffharryplays
Can You Make A Difference?
RediscoverYourPlay.com/pbwc @jeffharryplays
CEO
Entry & Junior Level Staff
• Find allies & employees who have similar
issues
• Gather data/documentation on toxic staffers
• Recognize the leverage and access you have
RediscoverYourPlay.com/pbwc @jeffharryplays
Mid-Level Management
• Investigate why staff have left
• Find out if the company lost or gained trust with
employees during the pandemic
• Focus on your circle of influence
• Experiment with new ways of leading staff
RediscoverYourPlay.com/pbwc @jeffharryplays
Executive & C-Suite Level
• What is the worst behavior you are currently tolerating?
• Reassess what metrics you are measuring success by
(Employee Retention > Qtly. Profits)
• Start funding committees & employee resource groups
RediscoverYourPlay.com/pbwc @jeffharryplays
Strategy & Implementation
• What Are Your Goals In Addressing This Toxicity At Your
Work?
• What Are The Initial Steps You Can Do To Begin?
• Who Are Your Allies That Can Help Implement This Strategy?
• What Are The Obstacles That May Get In Your Way?
RediscoverYourPlay.com/pbwc @jeffharryplays
CELEBRATE COMPASSIONATE
LEADERS
RediscoverYourPlay.com/pbwc @jeffharryplays
Who Are The Leaders
That Deserve Recognition
At Your Organization?
Let’s Dismantle
Toxicity At Work Together
RediscoverYourPlay.com/pbwc
jeff@rediscoveryourplay.com
@jeffharryplays

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How To Deal With Toxicity At Work With Play - Professional BusinessWomen of California.pptx

  • 1. HOW TO DEAL WITH TOXICITY AT WORK THROUGH PLAY RediscoverYourPlay.com/pbwc
  • 2. VISUALIZE THE TOXIC PERSON AT YOUR WORK RediscoverYourPlay.com/pbwc
  • 4. GOALS FOR TODAY • Delve into the impact toxic staff have on orgs • Explore how much it costs to keep a toxic person • Learn techniques to diffuse the toxicity at work • Identify strategies to address your own toxic person RediscoverYourPlay.com/pbwc @jeffharryplays
  • 5. WHAT MAY BE YOUR CHALLENGES • You want to make a difference, but you are being blocked • You don’t have a lot of resources or support • You are at your wits end and don’t know what to do RediscoverYourPlay.com/pbwc @jeffharryplays
  • 8. • Play • Prioritized people over profit • Followed Our Curiosity/ Intuition • Increased profit & employee retention by 20% addressing toxicity in the workplace Built The Largest LEGO-Inspired STEM Organization In The U.S. RediscoverYourPlay.com/pbwc @jeffharryplays
  • 10. Jerkitis I’m Always Right Syndrome Never Needed To Work Hard For Anything Disease Your Ideas Suck Ailment I’m Better Than You Flu The Frenemy Disorder
  • 11. WHAT TRIGGERS YOU ABOUT THE TOXIC PERSON AT YOUR WORK? RediscoverYourPlay.com/pbwc @jeffharryplays
  • 12. HOW DOES DEALING WITH THIS TOXIC PERSON AFFECT YOUR WORK? RediscoverYourPlay.com/pbwc @jeffharryplays
  • 13. Toxic Staff Are Making You Stupid! RediscoverYourPlay.com/pbwc @jeffharryplays
  • 14. Toxic Staff costing US business approximate $223 Billion Dollars in the past 5 years due to turnover *Source: SHRM "The High Cost of a Toxic Workplace Culture: How Culture Impacts the Workforce—and the Bottom Line” $$$ RediscoverYourPlay.com/pbwc @jeffharryplays
  • 15. Reality: Toxic Staff Costs Companies Billions Each Year RediscoverYourPlay.com/pbwc @jeffharryplays
  • 16. How Much Is Toxic Staff Costing Your Company? Lost Revenue /Employee In Productivity $14,000* *Michigan State University Study: How incivility spreads in the workplace Cost To Recruit & Train New Staff $30,000 - $45,000* *SHRM Study Found It Cost 6 - 9 months of an employees salary to replace them Cost To Defend An Employee Lawsuit $75,000 - $150,000* *Litigation Cost Survey of Major Companies - USCourts.gov RediscoverYourPlay.com/pbwc @jeffharryplays
  • 17. What Are Some New Revenue Generating Ideas That Will Impact The Organization? Revenue-Generating Dramatically Improves Morale Increases Innovation & Productivity Reduces Absenteeism and Turnover Eradicate Toxicity In Your Workplace RediscoverYourPlay.com/pbwc @jeffharryplays
  • 19. Determine The Primary Motivations & Drivers Of The Organization • What Are The Main Goals Of Your Organization? • What Are The Values Of The Organization? • What Are The Main Drivers Of The Decision Makers? • What Are The Primary Motivations Of The Toxic Staffer? RediscoverYourPlay.com/pbwc @jeffharryplays
  • 20. FOR DEALING WITH THE TOXIC PERSON AT WORK! RediscoverYourPlay.com/pbwc @jeffharryplays
  • 22. We Are Talking About Practice… RediscoverYourPlay.com/pbwc @jeffharryplays
  • 23. Can You Make A Difference? RediscoverYourPlay.com/pbwc @jeffharryplays CEO
  • 24. Entry & Junior Level Staff • Find allies & employees who have similar issues • Gather data/documentation on toxic staffers • Recognize the leverage and access you have RediscoverYourPlay.com/pbwc @jeffharryplays
  • 25. Mid-Level Management • Investigate why staff have left • Find out if the company lost or gained trust with employees during the pandemic • Focus on your circle of influence • Experiment with new ways of leading staff RediscoverYourPlay.com/pbwc @jeffharryplays
  • 26. Executive & C-Suite Level • What is the worst behavior you are currently tolerating? • Reassess what metrics you are measuring success by (Employee Retention > Qtly. Profits) • Start funding committees & employee resource groups RediscoverYourPlay.com/pbwc @jeffharryplays
  • 27. Strategy & Implementation • What Are Your Goals In Addressing This Toxicity At Your Work? • What Are The Initial Steps You Can Do To Begin? • Who Are Your Allies That Can Help Implement This Strategy? • What Are The Obstacles That May Get In Your Way? RediscoverYourPlay.com/pbwc @jeffharryplays
  • 28. CELEBRATE COMPASSIONATE LEADERS RediscoverYourPlay.com/pbwc @jeffharryplays Who Are The Leaders That Deserve Recognition At Your Organization?
  • 29. Let’s Dismantle Toxicity At Work Together RediscoverYourPlay.com/pbwc jeff@rediscoveryourplay.com @jeffharryplays

Editor's Notes

  1. Two part exercise. Part 1: A-Hole to every one If you did like it why do you think that is? If you didn’t what about it made it feel that way? Part 2: High fives to everyone How did two environments feel?
  2. Two part exercise. Part 1: A-Hole to every one If you did like it why do you think that is? If you didn’t what about it made it feel that way? Part 2: High fives to everyone How did two environments feel?
  3. Two part exercise. Part 1: A-Hole to every one If you did like it why do you think that is? If you didn’t what about it made it feel that way? Part 2: High fives to everyone How did two environments feel?
  4. Sharing our diffusion methods for A-Hole #1. Redirecting The A-Hole Give them a task If someone is negative person that keeps criticizing ideas and bringing down the momentum, you need to acknowledge them and give them a task, save their ideas to the end, after all the ideas and let us know the pros and cons. 2. Naming What Exists Naming what exists and how it impacted you.  A-hole that is bringing down momentum that is making them inferior, let them know how their words and actions impacted you, you don't know what their intent was, but it still impacted the group.   3. Your Boss Is The A-Hole Naming what exists to your boss Addressing it to the Powers that be, mentioning the impact it is having on the team, and whether they want tolerate it