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HOWTO DEALWITH
DISRUPTIVE STUDENT
Medical Pharmacology Department
Gehad Sayed
Interaction
You can never guarantee control
It’s not
personal
Stay calm
Decide when
to do
Be polite
Listen
understand
Decide what
to do
Explain
Follow
through
Document
Don’t make the situation worse
The “Don’t Do”s
• React aggressively
• Ignore the disruption
• Resort to sarcasm
• Punish the non-disruptive
DON’T LET A CRISISTURN INTO A DRAMA
Types of disruptive students
• Noisy students
• Inattentive
• Late arrives
• Early leavers
• Domineering
• Rambling
• Distressed
• Authority challenger
Dealing with noisy student
• Consider starting with ground rules :”please switch all phones off”
• Clearly indicate the session has begun
• Direct approach :”Please don’t talk/use your mobile phone”
• Stop talking and make eye contact
• Speak more quietly
Dealing with noisy student (cont.)
• Question the area (not the student)
• Move to the noisy area
• Respond if the noise is interesting comment
• Break the class into mini-discussion groups
Dealing with inattentive student
• Weigh up the benefits of interceding before acting.
• Try to make eye contact
• Ask a question
• Relate the topic to assessment
• Keep the class active and interactive
Dealing with late arrivers
• Look for good reasons for them e.g. transport problem
• Avoid saying anything irretrievable
• Don’t waste time in discussing excuses
• Let them know that the first 5 minutes will relate directly to
exam
Dealing with early leavers
• Let them know that the last 5 minutes will relate directly to
exam
• Don’t waste time in discussing excuses
Dealing with domineering students
In small
Groups
Make eye
contact
Make
them
contribute
Thank them
for
contribution
Ask
another
group
Dealing with rambling students
• Refocus the student's attention
• Restate relevant points
• Ask the student to summarize their main point
• Use visual aids and questions
Dealing with distressed students
• Don’t become a student's counsellor
• Refer the student to the specialized
Dealing with challenges to your authority
• Consider recognizing their opinions
• Drawing the rest of the group into the discussion
• Do not be sidetracked or enter into an argument
• Discuss the issue out of class time
• Explain –not defend- your position
Dealing with disruptive students
online
Disruption in online classes
• Delete any inappropriate postings
• Phone or email the disruptive student and objectively inform
the student of the problem and how they were disruptive
• Explain what the possible consequences will be if they
continue to be disruptive.
• Consider blocking the student from posting or removing that
student from the group.
• Save any postings for future reference.
Don’t waste time
Time focused on disruptive
behavior is time that is not
being spent on facilitating
learning
How to deal with disruptive student

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How to deal with disruptive student

  • 1. HOWTO DEALWITH DISRUPTIVE STUDENT Medical Pharmacology Department Gehad Sayed
  • 3. You can never guarantee control
  • 4. It’s not personal Stay calm Decide when to do Be polite Listen understand Decide what to do Explain Follow through Document
  • 5. Don’t make the situation worse
  • 6. The “Don’t Do”s • React aggressively • Ignore the disruption • Resort to sarcasm • Punish the non-disruptive
  • 7. DON’T LET A CRISISTURN INTO A DRAMA
  • 8. Types of disruptive students • Noisy students • Inattentive • Late arrives • Early leavers • Domineering • Rambling • Distressed • Authority challenger
  • 9. Dealing with noisy student • Consider starting with ground rules :”please switch all phones off” • Clearly indicate the session has begun • Direct approach :”Please don’t talk/use your mobile phone” • Stop talking and make eye contact • Speak more quietly
  • 10. Dealing with noisy student (cont.) • Question the area (not the student) • Move to the noisy area • Respond if the noise is interesting comment • Break the class into mini-discussion groups
  • 11. Dealing with inattentive student • Weigh up the benefits of interceding before acting. • Try to make eye contact • Ask a question • Relate the topic to assessment • Keep the class active and interactive
  • 12. Dealing with late arrivers • Look for good reasons for them e.g. transport problem • Avoid saying anything irretrievable • Don’t waste time in discussing excuses • Let them know that the first 5 minutes will relate directly to exam
  • 13.
  • 14. Dealing with early leavers • Let them know that the last 5 minutes will relate directly to exam • Don’t waste time in discussing excuses
  • 15. Dealing with domineering students In small Groups Make eye contact Make them contribute Thank them for contribution Ask another group
  • 16. Dealing with rambling students • Refocus the student's attention • Restate relevant points • Ask the student to summarize their main point • Use visual aids and questions
  • 17. Dealing with distressed students • Don’t become a student's counsellor • Refer the student to the specialized
  • 18. Dealing with challenges to your authority • Consider recognizing their opinions • Drawing the rest of the group into the discussion • Do not be sidetracked or enter into an argument • Discuss the issue out of class time • Explain –not defend- your position
  • 19. Dealing with disruptive students online
  • 20. Disruption in online classes • Delete any inappropriate postings • Phone or email the disruptive student and objectively inform the student of the problem and how they were disruptive • Explain what the possible consequences will be if they continue to be disruptive. • Consider blocking the student from posting or removing that student from the group. • Save any postings for future reference.
  • 21. Don’t waste time Time focused on disruptive behavior is time that is not being spent on facilitating learning