The document provides details about the 'How to Be Exceptional' webinar series led by Bob Wiele, focused on developing practical strategies for leaders and teams to enhance collaborative teamwork. It highlights key themes such as the impact of exceptional leadership, the importance of cross-training, and practical tips for personal and professional development. Additionally, it outlines various upcoming programs and certification courses offered by OneSmartWorld.

1. The Smart Thinking Webinar Series
How to Be Exceptional
Practical Strategies
for Leaders and Teams
Bob Wiele
Founder and President, OneSmartWorld

3. How to Be Exceptional
Deliver a positive impact on your skills in
collaborative teamwork for MWB

4. FAQ‟s
 Is this Webinar recorded so I can access it
later or share it? YES
 Will I receive a copy of the slide deck after
the presentation? YES

5. Posing Questions
 Please feel free
to submit your
questions in the
text box.
 We will do our
best to answer a
few questions at
the end of the
webinar.

6. Calling All Tweeters
 We encourage you to join the
conversation on Twitter!
 Use #SmartThinking to follow the
conversation
 2 Prizes will be given away to those who
participate in the twitter conversation

7. Our OneSmartWorld Work
 BUSINESS: Accelerate collaborative teamwork
and innovation in progressive enterprises
 EDUCATION: Deliver 5 essential 21st century
employability skills for student success

8. Selected Corporate Clients

9. Selected Education Clients
Clients

10. AVUCA – Our 2012 World
Accelerated
Volatility
Uncertainty
Complexity
Ambiguity

12. How to Be Exceptional

13. Why This Book?
 Being good enough isn‟t good enough
 Based on solid research findings
 Cross training leads to high performance
 Offers practical tips for leaders and teams
 Links to Overachievement by John Eliot

14. How to Be Exceptional: 5 Key Points
1. The impact of exceptional leaders
2. Exceptional people – think different
3. How to develop leaders
4. Cross training
5. Keys to exceptional thinking

15. 1. The Impact of Exceptional Leaders

16. Zenger Folkman Research
 Leaders with 3 to 5 skills in the 90th
percentile make an extraordinary impact
on engagement, customer satisfaction,
productivity, profitability and retention

17. Impact of Leadership on Employee
Engagement

18. Impact of Leaders on
Customer Satisfaction

19. Best Sales Leaders = 6X
Impact

20. How to Win

21. 2. Exceptional People – Think Different
“Whether you believe
that you can or that you
can’t, you are usually
right”
– Henry Ford

23. How to Be Exceptional
“ Everyone is born with the ability to
develop an exceptional mind. You just
need to decide to think differently and
not care that people will say you are
crazy.” John Eliot, Ph.D. Overachievement: The
New Model of Exceptional Performance

24. Impact of Belief on
Performance
Watkins Farnum Performance
Scale
Average Weekly Practice

26. Collaboration: 3 Levels of Diversity
1. Demographic – who we are
2. Knowledge and Skills – what we know and do
3. Cognitive Style – how we think and feel

27. What is a Strength in Leaders?
 Competency performed at top 10 to 20%
 Performed well in diverse situations
 Produces positive results consistently
 Does not diminish other traits
 Developed by focused effort and
deliberate practice

28. 3. How to Develop Leaders

29. 3 Questions about Exceptional Leadership
 Can extraordinary leaders be developed?
 What do these leaders do differently?
 Can we help existing leaders develop
these skills?

30. Great Leaders vs. Poor Leaders
GREAT LEADERS POOR LEADERS
Attract talent Hold things down
Pull strengths from Crush spirit
others
Stay and build Drive away smart
people

31. Habits at Work in Teams

33. DISCIPLINED PROCESS

34. How to Develop Leaders
 Select the right people
 Identify clear competencies – common
behavioral target
 Focus on how well leaders develop their
direct reports
 Set the bar high for outstanding
performance

35. How to Develop Leaders
 Select the right people
 Identify clear competencies – common
behavioral target
 Focus on how well leaders develop their
direct reports
 Set the bar high for outstanding
performance

36. Leader‟s 16 Core Competencies
 Character – displays integrity and honesty
 Personal Capability- develops self, solves problems,
technical/professional expertise, innovates
 Focus on Results – sets stretch goals, drives for
results, takes initiative
 Interpersonal Skills –inspires, builds relationships,
communicates well, develops others, collaborates and teams
 Leading Change –strategic, champions change and
networks outside

37. 4. Cross Training

38. Guardian.co.uk

39. Now We Know
 You can identify your strengths
 New strengths can be developed
 Cross training is a way to grow skills

40. Why Cross Training ?
 Competency companion = a „building block‟ for others
 A high level of skill in one flows over to the other

41. Findings: Behaviors Co-Related
to Technical Competence
 Solving problems
 Relationship building and networking
 Communication and influence skills

42. Findings: Behaviors Co-Related to
“Practices of Self-Development”
 Listens
 Is open to ideas from others
 Shows respect for others
 Displays integrity
 Takes initiative
 Is willing to take risks and challenge status quo

43. Working on Your Game
1. Create an excellent cross training development plan
2. Focus on specific issues in your development plan
3. Allocate appropriate time and attention
4. Allocate concerted effort to work on developing skills

44. 5. Exceptional Thinking – 5 Keys

47. Focus on
CONTROLLABLE UNCONTROLLABLE
EXTERNAL
INTERNAL

48. How to Be Exceptional
“ Deliberate practice entails
considerable, specific and sustained
efforts to do something you can’t do
well – research across domains shows
that it is only by working at what you
can’t do that you turn into the expert
that you want to become.” Anders Ericsson

49. 1. Focus on Process Not Outcome
 Separate how you do it from what you achieve
 Focus solely on the how and the process
 Train yourself to reset between each task

50. 2. Target Shooting
 Pick the clearest, most vivid, most detailed target step
 Simplify what you think about
 Engage fully completely

51. 3. Make it Routine
 Routines are about exceptional thinking – period.
 Pre-performance routines – essential to high
performance
 Develop your own routine – to transition between
preparing to performing

52. 4. Personal Performance Philosophy
 Great performers know how they want to think
 Use positive thinking and take positive action.
 Always believe there is always a chance

53. Personal Performance Philosophy
Ideas
 I can‟t always control events but I can control how I
respond
 Pressure is what turns coal into diamonds
 Work smarter, not harder
 My success is based on how I use my inner skills
 If I can see it in my mind, I can do it

54. 5. Measure How You Do What You Do
 Keep track of qualitative process variables
 Analyze …eyes, enthusiasm, real purpose, obstacles
 Be organized and intentional
 Block out a specific time

55. Next Smart Thinking 30 Minute Webinar
What‟s New in Innovation? 5
Exciting
Approaches Leaders and Teams
Can Use
Wednesday, November 17, 2012 – 1 pm EST

56. OneSmartWorld Offerings
1. Improve Personal and Professional Effectiveness
2. Accelerate Collaborative Teamwork and Innovation
3. Certification for Learning Professionals

57. Upcoming Programs
OneSmartWorld Professional Certification Courses:
 Nov 20-22 and Dec 12-14 - Toronto
OneSmartWorld Courses: Canadian Management Centre:
 November 20, 2012: Smarter Meetings - Calgary,
 November 29, 2012: Lead & Succeed in 4 D - Calgary

58. If you are looking for new ways to
achieve exceptional results in your
business or school, please contact us
e-mail: bwiele@onesmartworld.com
info@onesmartworld.com
Phone: 1.800.387.6278