This document discusses soft skills and emotional intelligence (EQ) that are important for career success. It outlines three phases of a job (potential, momentum, harvest), and notes that your value changes throughout the job. For management and professional jobs, it recommends developing proficiency in both assigned and unassigned tasks over 2-5 years. It emphasizes using interpersonal skills like recognition, helping others, and giving credit. EQ competencies like self-awareness, self-regulation, motivation, empathy and social skills are said to be more important for success than IQ. Developing EQ skills can help programmers develop software faster and is related to a manager's success.

1. The “Soft” Skills of Success
Strategies to Get Hired, Stay
Hired and Get Promoted

2. Thee Job Phases
1. Potential
2. Momentum
3. Harvest
Your value changes throughout any job

3. Plateaued “Job” Cycle
2 Years – 5 Years
100+ % Proficiency In Assigned Tasks
Management &
Professional
Jobs

4. Sustainers
 Hard Work
 Education
 Technical Skills
 Merit Is Its Own
Reward
 Do It On Their Own
 Fair World Mentality

5. Ideal “Job” Cycle
2 Years – 5 Years
100+ % Proficiency In Assigned Tasks
20% Developing Proficiency I n Unassigned Tasks
Management &
Professional
Jobs

6. Use the 20/80 Principle
 Exceeding “Job” Expectations May
Not Be a “High Value” Activity
 80% of Time on the “Expected”
 Determine “High Value” Areas
 20% of Time on “High Value” Areas
 Add Value In Ways That Get Noticed

7. Differentiate Your Performance
 Study How Value is Really
Created
 Triage Your Activities
 Leverage Relationships
 Opportunity Comes to Those
Perceived as Wanting It.

8. Achievers
 Work Hard
 Negotiated World
Mentality
 Use Non-technical
Skills
 Give without
expectation
 Actively Seek
Recognition

9. Career Competencies
 Experience Doing
 Risk Linking
 Show Belonging
 Exhibit Specializing
 Catapulting
 Magnify
Accomplishing

10. The Seven Habits
Don’t Gamble With Your Future
1. Be Proactive
2. Begin With The End In Mind
3. Put First Things First
4. Think Win-Win
5. Seek First To Understand,
Then To Be Understood
6. Synergize
7. Sharpen The Saw

11. Interpersonal Skills
 Thank-you
Notes
 Recognition
 Help Others
 Give Credit

12. Emotional Intelligence
“The capacity for recognizing
our own feelings and those of
others, for motivating
ourselves, for managing
emotions well in ourselves
and in our relationships.”
Daniel Goleman

13. EQ Competencies
 Self-awareness
 Self-regulation What is
 Motivation your EQ?
 Empathy
 Social Skills

14. What We Know About IQ
 Predicts Grades In School
 Does Not Predict Success In Life
 Predicts 6% of Job Success
 Peaks In Late Teens
 Is Static
 Culture Bound

15. What We Know About EQ
 80% of a Managers Success Is
Related to EQ
 Overall 67% of Abilities Essential for
Success Relate to EQ
 The Primary De-railer of Top
Executives Is a Lack of Impulse
Control
 EQ Skills Can Be Learned At Any
Age

16. Two Minds In One Body
IQ: Thinks EQ: Feels
Intellectual capability, 90% of the difference
knowledge, and between outstanding
technical expertise and average leaders is
are threshold related to EQ.
competencies. EQ is two times as
important as IQ and
technical expertise
combined.

17. EQ and Technical Success
“Computer programmers in the
top 10% of EQ competency
develop effective software
three times faster than those
with lower EQ skills.”
Hay Group
Why?

18. Sources
Citrin, James and Smith, Richard. The 5 Patterns of
Extraordinary Careers. New Your: Crown Business, 2003
Covey, Stephen. The Seven Habits of Highly Effective People.
New York, Simon & Schuster 1989
Goleman, Daniel. Working With Emotional Intelligence. New
York. Bantam Books. 1998
Scheele, Adele. Skills for Success. William Marrow and
Company, 1981

19. That’s All
Folks!!