Ceo and co-founder of Capytech, Damian Hehir tells us how they use Pipedrive to stay on top of their sales leads.

1. How
helped
presents

2. How easy was the adoption process of
Pipedrive?
The Process was not difficult. It did take a little bit of time
to move our contacts from our previous system. It was
also a process to think about contacts in terms of contracts
rather than individuals

3. How soon in days,weeks or months did you
feel the impact of Pipedrive?
Within a week. As the amount of contacts I had expanded, it
became more and more critical to have a solid overview of
all potential clients, and the actions required fro each.

4. What positive impacts did Pipedrive have on
your company?
Not forgetting to follow up! Simply being able to get an
email each day with each of the clients that I need to follow
up on. I can also quickly see what is overdue, and just as
importantly what I’ve not got a follow up action for. Every
client should have a scheduled follow up – even if it’s
months away.

5. What surprised you the most about your
Pipedrive?
I didn’t realize how useful having a ‘god’s eye’ view would be
to know what my company is doing, and visually seeing the
results of my networking/marketing efforts

6. Since using Pipedrive what is the single
biggest benefit you see which make it worth
paying for?
Not missing out on any follow up actions and having a
great overview.

7. Explain what you do most with Pipedrive?
Schedule follow up tasks and complete those tasks on a
daily basis.
Describe what Pipedrive does exceptionally
well?
Visually show you were all your clients are in the sales
pipeline.

8. How much (in percentage) do you feel you
have grown since using Pipedrive?
It’s hard to quantify, but I would say I’m handling 3-4 times
as many contacts as I was in our previous software. I’m
motivated to see the numbers increase as much as I can –
you never know where a sale might come from.

9. What do you no longer have to do thanks to
Pipedrive?
My to do list for follow ups is now all in one place. I’ve
centralized all of this tasking so it makes my life easier. I
check in once a day, make my calls and emails, set my next
tasks – then I’m done.

10. How would your company be impacted if
Pipedrive disappeared?
We would need to find a similar tool – and please tell me I
won’t loose all the contacts there. I think my small brain
would struggle to remember everyone I’m reaching out to.

11. In one sentence,recommend
to another business?
Use to make sure you never
let a lead go cold.