PLANET LIVE! The cover is linked to almost every topic we bring up here – could you find them inside? We were a bit unsure about what to write about and which cover to choose (we had two options), but finally we made our mind (and I hope this is the best one!)
I hope this is the best one!).
The Very Heart of It. Keynote at Urban Libraries Unite (ULU) ConferencePeter Bromberg
Text and slides from keynote at Urban Librarians Unite (ULU) Conference in Brooklyn, NY, April 5, 2013. The full text of the talk is available at: https://www.slideshare.net/pbromberg/urban-libraries-unite-ulu-conference-keynote-text-version-wslides
Tumblr: The Marketing Powerhouse Your Nonprofit May Be OverlookingAmanda McCormick
Tumblr -- since it's billion dollar sale to Yahoo in May, it's been all over the tech press, yet to many nonprofits, the red hot blogging network remains an inscrutable barrage of fashionable hipsters and wacky cat GIFs. Tumblr has many payoffs for those looking to get the word out about their organization on a small budget, especially those who are already adept at cultivating micro-networks on Facebook, Twitter and Pinterest. In this session, we'll talk about the myths, misconceptions and powerful opportunities of this growing platform -- with a special focus on transferring strategies you may already use to create an active army of supporters on Tumblr.
Join us and learn:
Inspiring examples of how nonprofits are using Tumblr to create new followers and engage existing ones
What Tumblr strategy shares with that of Facebook, Twitter, Pinterest and conventional blogging -- and where it diverges.
A framework for a solid start on Tumblr
Technology offers incredible opportunities to transform the way the GLAM sector (galleries, libraries, archives and museums) operates in learning and community environments. Technology is also blamed when things go wrong, or when unexpected outcomes arise. This session will explore the ways in which these institutions are using technology to foster new opportunities for engagement and communication, and discuss the moments where innovation and risk meet.
An annotated version of my talk on Designing the Future from dConstruct 2015 in Brighton, delivered on 11th September. The talk explores the danger with living in a Superhero-saturated culture, lessons we can draw from Interstellar, and expanded ideas on what Metadesign, designing ways in which design can evolve by itself, can be viewed and put into practice.
Ferrarelli M 2015 Hacker Ethic & Remix Practices in the 21st Century ClassroomMariana Ferrarelli
Defined by Ken Robinson as the process of generating ideas that have value, creativity still remains a mystery to many educators. Whether it can be taught or not, how it can be fostered in the 21st century, or why it is relevant to teachers are all aspects of the same issue that should be addressed from an in-depth perspective. Is there anything 100% new? Where does ‘newness’ come from? Do digital technologies promote or stifle creativity? The presenter will deal with all these challenging questions focusing the analysis on what happens with creativity in the language classroom. Is there only one way to be creative? Can creativity become a habit? Teachers and educators in general are all invited to debate and share experiences.
PLANET LIVE! The cover is linked to almost every topic we bring up here – could you find them inside? We were a bit unsure about what to write about and which cover to choose (we had two options), but finally we made our mind (and I hope this is the best one!)
I hope this is the best one!).
The Very Heart of It. Keynote at Urban Libraries Unite (ULU) ConferencePeter Bromberg
Text and slides from keynote at Urban Librarians Unite (ULU) Conference in Brooklyn, NY, April 5, 2013. The full text of the talk is available at: https://www.slideshare.net/pbromberg/urban-libraries-unite-ulu-conference-keynote-text-version-wslides
Tumblr: The Marketing Powerhouse Your Nonprofit May Be OverlookingAmanda McCormick
Tumblr -- since it's billion dollar sale to Yahoo in May, it's been all over the tech press, yet to many nonprofits, the red hot blogging network remains an inscrutable barrage of fashionable hipsters and wacky cat GIFs. Tumblr has many payoffs for those looking to get the word out about their organization on a small budget, especially those who are already adept at cultivating micro-networks on Facebook, Twitter and Pinterest. In this session, we'll talk about the myths, misconceptions and powerful opportunities of this growing platform -- with a special focus on transferring strategies you may already use to create an active army of supporters on Tumblr.
Join us and learn:
Inspiring examples of how nonprofits are using Tumblr to create new followers and engage existing ones
What Tumblr strategy shares with that of Facebook, Twitter, Pinterest and conventional blogging -- and where it diverges.
A framework for a solid start on Tumblr
Technology offers incredible opportunities to transform the way the GLAM sector (galleries, libraries, archives and museums) operates in learning and community environments. Technology is also blamed when things go wrong, or when unexpected outcomes arise. This session will explore the ways in which these institutions are using technology to foster new opportunities for engagement and communication, and discuss the moments where innovation and risk meet.
An annotated version of my talk on Designing the Future from dConstruct 2015 in Brighton, delivered on 11th September. The talk explores the danger with living in a Superhero-saturated culture, lessons we can draw from Interstellar, and expanded ideas on what Metadesign, designing ways in which design can evolve by itself, can be viewed and put into practice.
Ferrarelli M 2015 Hacker Ethic & Remix Practices in the 21st Century ClassroomMariana Ferrarelli
Defined by Ken Robinson as the process of generating ideas that have value, creativity still remains a mystery to many educators. Whether it can be taught or not, how it can be fostered in the 21st century, or why it is relevant to teachers are all aspects of the same issue that should be addressed from an in-depth perspective. Is there anything 100% new? Where does ‘newness’ come from? Do digital technologies promote or stifle creativity? The presenter will deal with all these challenging questions focusing the analysis on what happens with creativity in the language classroom. Is there only one way to be creative? Can creativity become a habit? Teachers and educators in general are all invited to debate and share experiences.
PLNs: Asking the right questions (eLearning network) Hamish Curry
Personal Learning Networks have proliferated across the web, and no more so than in the field of education. Everyone has different reasons and strategies for getting involved or starting a PLN, so what might those be? Using stories from the Library's PLN programs combined with group discussion about what PLNs are and what they do, this presentation will shed light on how becoming a networked educator can be a liberating learning experience.
An exploration of strategies that use both passive and proactive measures to encourage playfulness, and ways different onsite and online systems can combine. More awareness of thinking skills and critical literacy in libraries, and of course the kinds of activities and offerings in libraries, especially around games, collaborative play, and linking with other communities.
Enhancing your online profile, for councillorsIngrid Koehler
Tips for enhancing your online profile as a councillor, with a particular focus on blogging. Delivered as part of the LG Improvement and Development's Leadership Academcy programme for councillors
What’s the secret to creating content that spreads like wildfire? There are no guarantees when it comes to going viral in social media, but there are certain types of content that do better than others. This presentation was adapted from previous presentations of Amy Vernon's on the topic, for the first of a three-part webinar series with Bill Belew and Phill Hollows.
While interacting with others online can be enriching, there is more to a “connected life” than chatting. Utilize the power of the internet to communicate, collaborate, create, curate, and contribute to learning experiences in any library setting ... even a virtual one.
Companies and Communities: Participating without being sleazyDawn Foster
Online communities are all the rage in today's talk of Web 2.0, social media, new media, and other buzzwords. However, despite the hype, communities should not be dismissed as a fad. Online community engagement is a critical part of any company's strategy. This presentation examines best practices and tips for engaging with online communities and will help you understand how to incorporate community efforts into broader company initiatives.
Week 2.1 Using The Social Web For Social Change - October Intensive Saturday ...Christopher Allen
Presentation at the October Intensive on Saturday for the BGI (Bainbridge Graduate Institute) course "Using the Social Web for Social Change". Topics included Thank You and Appreciation, Opening Circle, The Firehose & The Iceberg, Community Agreement for Class, Alignment with Other Classes, Review of Weeks 1 & 2, The Online vs Offline Life, The Drexler / Sibbet Team Performance Model, Time Place Model, Four Kinds of Privacy, Questioning the Online Life.
CASL - 2015 - Thinking is a Superpower!Paige Jaeger
Featured Speaker slidedeck. This does not convey the full message that was explained for all these pictures, of course. However, you may glean insights from these slides. My pleasure to meet you all! Thanks for the invite!
Influence When You Have No Power or Authority (full text version)Peter Bromberg
Webinar for Utah State Library, 2-24-15. Regardless of whether you have a great deal of positional power or authority or none at all, you can exert meaningful influence and help bring about the future you prefer. Using proven techniques grounded in a simple model of coaching, and practicing emotionally and socially intelligent behaviors, you can learn to bring yourself into a state of greater resourcefulness, focus your attention and energy, get into action, and exert purposeful influence in any situation.
The Very Heart of It. Keynote at Urban Libraries Unite (ULU) Conference (text...Peter Bromberg
Text and slides from keynote at Urban Librarians Unite (ULU) Conference in Brooklyn, NY, April 5, 2013. Slidedeck available at: http://www.slideshare.net/pbromberg/very-heart-ofit
PLNs: Asking the right questions (eLearning network) Hamish Curry
Personal Learning Networks have proliferated across the web, and no more so than in the field of education. Everyone has different reasons and strategies for getting involved or starting a PLN, so what might those be? Using stories from the Library's PLN programs combined with group discussion about what PLNs are and what they do, this presentation will shed light on how becoming a networked educator can be a liberating learning experience.
An exploration of strategies that use both passive and proactive measures to encourage playfulness, and ways different onsite and online systems can combine. More awareness of thinking skills and critical literacy in libraries, and of course the kinds of activities and offerings in libraries, especially around games, collaborative play, and linking with other communities.
Enhancing your online profile, for councillorsIngrid Koehler
Tips for enhancing your online profile as a councillor, with a particular focus on blogging. Delivered as part of the LG Improvement and Development's Leadership Academcy programme for councillors
What’s the secret to creating content that spreads like wildfire? There are no guarantees when it comes to going viral in social media, but there are certain types of content that do better than others. This presentation was adapted from previous presentations of Amy Vernon's on the topic, for the first of a three-part webinar series with Bill Belew and Phill Hollows.
While interacting with others online can be enriching, there is more to a “connected life” than chatting. Utilize the power of the internet to communicate, collaborate, create, curate, and contribute to learning experiences in any library setting ... even a virtual one.
Companies and Communities: Participating without being sleazyDawn Foster
Online communities are all the rage in today's talk of Web 2.0, social media, new media, and other buzzwords. However, despite the hype, communities should not be dismissed as a fad. Online community engagement is a critical part of any company's strategy. This presentation examines best practices and tips for engaging with online communities and will help you understand how to incorporate community efforts into broader company initiatives.
Week 2.1 Using The Social Web For Social Change - October Intensive Saturday ...Christopher Allen
Presentation at the October Intensive on Saturday for the BGI (Bainbridge Graduate Institute) course "Using the Social Web for Social Change". Topics included Thank You and Appreciation, Opening Circle, The Firehose & The Iceberg, Community Agreement for Class, Alignment with Other Classes, Review of Weeks 1 & 2, The Online vs Offline Life, The Drexler / Sibbet Team Performance Model, Time Place Model, Four Kinds of Privacy, Questioning the Online Life.
CASL - 2015 - Thinking is a Superpower!Paige Jaeger
Featured Speaker slidedeck. This does not convey the full message that was explained for all these pictures, of course. However, you may glean insights from these slides. My pleasure to meet you all! Thanks for the invite!
Influence When You Have No Power or Authority (full text version)Peter Bromberg
Webinar for Utah State Library, 2-24-15. Regardless of whether you have a great deal of positional power or authority or none at all, you can exert meaningful influence and help bring about the future you prefer. Using proven techniques grounded in a simple model of coaching, and practicing emotionally and socially intelligent behaviors, you can learn to bring yourself into a state of greater resourcefulness, focus your attention and energy, get into action, and exert purposeful influence in any situation.
The Very Heart of It. Keynote at Urban Libraries Unite (ULU) Conference (text...Peter Bromberg
Text and slides from keynote at Urban Librarians Unite (ULU) Conference in Brooklyn, NY, April 5, 2013. Slidedeck available at: http://www.slideshare.net/pbromberg/very-heart-ofit
Lead the Change Leadership Academy: Start With Why?: Know Yourself, Grow Your...Peter Bromberg
Slides from online presentation for Library Journal's "Lead the Change: Create Your Career Roadmap", presented on April 22, 2015. You spend a lot of time in school and in training sessions talking about what you do and how you do it. This session will help you define your deeper purpose and help prioritize a path to clearing away obstacles and focusing on bigger picture solutions for your library, your community, your university, your school.
NOTE: The complete text of the talk is available in the notes field of powerpoint
Here are some links to the presentations by other presenters (all slideshare presentations can be found in my favourites as well!):
http://www.slideshare.net/carruthk/failing-in-the-right-direction
http://www.slideshare.net/katiedavis/information-experience-in-social-media-spaces-emerging-research-and-what-it-means-for-information-professionals
http://www.slideshare.net/voirol/intelligent-information-symposium-2012-tom-voirol-for-slideshare
http://intelligentinfo.com.au/sb_clients/intelligentinfo/docs/2012-Joan-Frye-Williams-Libraries-in-a-Post-Print-World.pdf
Immerse, Imagine, Invent, Articulate: A framework for disruptive innovationPaulJervisHeath
What new product or service could you invent that would completely change your customers’ lives? How could you disrupt your entire sector?
This practical workshop takes you through an innovation process, helping you to identify the clichés that exist in your sector and giving you the tools and time to redefine them. The workshop provides techniques to disrupt those clichés, generate genuine customer insights, turn opportunities into ideas through proven ideation methods, create a coherent concept and then articulate that concept.
The workshop shows you how to realise a new product or service through a lean process of prototyping and iteration and we discuss case studies each step of the way.
Find out why focus groups are not design research. Find out why the average brainstorm gives ideation a bad name and find out how to make your own innovation processes have tangible business outcomes.
This workshop was ran at UX Cambridge in September 2013 and will be running again at the J. Boye conference in Århus, Denmark in November 2013.
2013 Electronic Resources and Libraries Keynote
How the network changes the way we work, how librarians need to embrace their mission and step into the broader information ecology
This presentation addresses questions from members of the Women's National Book Association (WNBA), New York City chapter. It provides an explanation of Facebook's EdgeRank algorithm and the basics of marketing. Throughout the presentation,
Digital media can encourage social interaction and promote learning outcomes. Teacher-librarians at four Brisbane schools – two boys' and two girls' schools - initiated a collaborative project to foster creative writing in Year 8 students. This project explored the notion of shared writing, challenging students to produce a joint story.
This is an ongoing reference deck for me for doing change with Scrum. Mostly cultural change. This is a revised version after my talk at TriAgile in Raleigh May 2, 2014.
What's All the Fuss About Pinterest & Why Should I Care? #SMM12AnalogFolk
Presentation made at Social Media Marketing 2012 on October 25th.
Dispelling the myth that Pinterest is solely the preserve of middle aged American women pinning about cupcakes.... with a couple of cupcakes.
21st Century Influencer: Finding the Vital Behaviors to Flatten Your ClassroomVicki Davis
Technology can seem overwhelming, but in order to encourage the masses of school rooms around the world to incorporate technology to improve learning, we must understand the psychology of influencing change as well as the vital behaviors that we should influence. This presentation was given to Orange County School Superintendents via webinar on 1/25/2010. All rights reserved due to the purchased photography included.
Yes, And... Using Improv to Develop 21st Century Leadership SkillsPeter Bromberg
Using the principles of improv to develop 21st century leadership skills including mindfulness, listening, collaboration, adaptability, trust-building, and risk-taking.
Influence When You Have No Power or AuthorityPeter Bromberg
Webinar for Utah State Library, 2-24-15. Regardless of whether you have a great deal of positional power or authority or none at all, you can exert meaningful influence and help bring about the future you prefer. Using proven techniques grounded in a simple model of coaching, and practicing emotionally and socially intelligent behaviors, you can learn to bring yourself into a state of greater resourcefulness, focus your attention and energy, get into action, and exert purposeful influence in any situation.
Keynote for Indiana Library Federation Conference, Indianapolis, IN, November 14, 2012. Full text of talk available at: http://peterbromberg.com/indiana/FRAMECHANGE.pdf
What do a leaky roof, a greasy spoon, a bear sighting, and a man with a torto...Peter Bromberg
This was my "lightning talk" at Pres4lib, a presentation camp for librarians on 6/12/09 at the Princeton Public Library. It really HAS to be seen with the audio/video which is available at: http://pres4lib.pbworks.com/Lightning-Talks
The Value of Leadership, the Leadership of Value: Remaining Relevant in times...Peter Bromberg
Script and supporting materials at: http://peterbromberg.com/sla
Throw out those 5 year strategic plans, change ain't what it used to be. Change no longer happens in slow, predictable, macro waves that allow us the time to make and execute big plans. Change now happens in a continual series of microbursts, each one potentially changing our experiences, behaviors, perceptions, and expectations in unexpected but potentially powerful ways.
A new type of leadership is called for. A leadership that not only provides a map for change, but also empowers people in your organization to throw away the map and respond to clients' needs in the moment. A leadership that questions best practices, holding only lightly to the ways of the past. A leadership that monitors societal trends and embraces small innovations and good ideas no matter where they come from.
Powerpoint for talk on working together virtually for ALA's Emerging Leaders, 2009. The text can be found at: http://wikis.ala.org/emergingleaders/images/a/a1/Working_virtually_text.pdf
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
This is a presentation by Dada Robert in a Your Skill Boost masterclass organised by the Excellence Foundation for South Sudan (EFSS) on Saturday, the 25th and Sunday, the 26th of May 2024.
He discussed the concept of quality improvement, emphasizing its applicability to various aspects of life, including personal, project, and program improvements. He defined quality as doing the right thing at the right time in the right way to achieve the best possible results and discussed the concept of the "gap" between what we know and what we do, and how this gap represents the areas we need to improve. He explained the scientific approach to quality improvement, which involves systematic performance analysis, testing and learning, and implementing change ideas. He also highlighted the importance of client focus and a team approach to quality improvement.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Now What: 12 Steps to Thriving in a Different World
1. Now what?
12 steps to thriving in a different world
Karen Hyman and Peter Bromberg
Public Library Association
Philadelphia, PA
March 15, 2012
•Steps 1,2,5,6,9.10: Copyright Karen Hyman, karendhyman@gmail.com
•Steps 3,4,7,8,11,12: CC License: Attribution-NonCommercial-ShareAlike (CC BY-NC-SA 2.5),
Peter Bromberg, peterbromberg@gmail.com
2. Today we will explore
how to …
• Keep up morale.
• Be there for your customers.
• Think strategically and creatively in a
challenging environment.
• Grow your libraries, even now.
• Enjoy your accomplishments…the good
old day could be today.
3. Or in other words
• Improve your day, your life, and your
library.
• Eliminate stressors/develop coping skills.
• Make choices/develop strategies that give
you the best chance of success.
4. Step One
Step into the
present.
Things have changed, things are changing, things will change again.
5. Has any of this happened to you
lately?
• Deteriorating relationships with funders?
• Furloughs, layoffs, decreased hours?
• Frozen or reduced budgets?
• Struggle to find your place in a avalanche of
change?
• The Hunger Games among authors, publishers,
aggregators, booksellers and libraries?
Does it all look and feel long-term?
9. We don’t know what’s
going to happen.
But we can know what IS happening.
10.
11.
12.
13.
14. Personalized News: 1978
Walter Cronkite appears on the screen. He begins, “Good
Evening, Fran…A source close to the NY Times Book Review
calls [your book] ‘splendid, brilliantly funny, a surefire hit.’
A reputable Hollywood authority… reports cutthroat
bidding for the movie rights…On the home front, Lauren
Bacall called a press conference this afternoon to announce
she wants to trade apartments with you.
Well Fran, that about wraps it up for now…
Fran Lebowitz. No News is Preferable.
In Metropolitan Life. New York: E.P. Dutton, 1978.
15. Personalized News in 2012
Developers aren’t just thinking about building for
different screen sizes, but around a whole range of
factors that affect how, where, what and when we
read… It’s a mix of what’s going on in the world and
what’s going on in your world, fused together. And it
might seem weird that I’m looking at a picture of my
daughters, and then the next flip I’m reading a story
about Iran. But to me as a reader, when I’m standing in
line waiting to get my coffee, those things are what
I care about.
Tim Carmody. The Future of Context:
Mobile Reading from Google to Flipboard to FLUD at wired.com
16.
17.
18. There has never been more
opportunity…
• To lead from where you are.
• To learn all you can and have fun doing it.
• To deliver your message.
• To share ideas.
• To experiment.
• To use (and move on from) cheap and accessible
technology.
• To be quicker and more nimble than ever before.
19. Step Three
Be Your Own Leader
http://marisacat.wordpress.com/2011/06/27/forward-march-2/
20. Be a one buttock player
http://www.carasonline.net/noticias/274729/benjamin-zander-agenda-cultural
22. lue nce
Inf
The Importance of Leadership ^ at All Levels
Emergent Leaders: (Peter Northouse)
2. No formal authority
3. Motivate others
4. Initiate new ideas
5. Seek others’ opinions
6. Are passionate and involved
23. lue nce
Inf
The Importance of Leadership ^ at All Levels
Emergent Leader
“I’ll just keep going
until someone tells
me to dial it back.”
- Lindsey, Development Director
Princeton Public Library
24. Sources of Power
Adapted from: The Courageous Follower, Ira Challeff
• Connect to purpose • Choose your action
• Share your knowledge • Choose to follow
• Setting Standards • Withdraw support
• Faith in self • Relationships/Networks
• Speak truth to power • Honest Communication
• Model behavior • Organize/Inspire others
25. lue nce
Inf
The Importance of Leadership ^ at All Levels
Each of us at any moment can:
2. Decide on a desired outcome
3. Generate choices
4. Take action
5. Assess effectiveness of choices
6. Learn, and choose again
26. Step Four
Make Something Up (and steal the rest)
http://www.flickr.com/photos/nationaalarchief/4193508328 (no copyright)
27. Make Something Up
"If we wait for the
moment when
everything,
absolutely everything
is ready, we shall
never begin.“
-Ivan Turgenev
31. Give Back: Put your ideas out there
"If you have an apple and I
have an apple and we
exchange these apples then
you and I will still each have
one apple.
But if you have an idea and I
have an idea and we
exchange these ideas, then
each of us will have two
ideas."
http://www.flickr.com/photos/candicew/2584669968/
-George Bernard Shaw
32. Steal The Rest
(Coastal Carolina University)
http://www.coastal.edu/library/videos/
34. What does it mean to be…
• An author?
• A publisher?
• A publicist?
• A reviewer?
• An aggregator?
• A filmmaker?
• A distributor?
• A community?
• A library?
35. We’ve gone from:
• If you’re so great why aren’t you on a major
network, in national distribution, or published by
Harper Collins?
• The movie screen to the home screen to the pc to
the IPAD to the phone.
• Twentieth Century Fox to indie films to On
Demand to Youtube.
• NY Times reviews to Amazon reviews to Twitter
to “social news” on Flipboard and Flud.
36. So what? why couldn’t you?
• Purchase and manage digital rights.
• Seek out and “publish” your own
material.
• Work directly with all kinds of
creators.
• Be a cool curator.
42. What reality would
free up energy,
creativity and willingness to
get up in the morning for you
and those who work at your
library?
43. Eliminating stressors and
limiting beliefs
What assumptions do you hold
about yourself, your library and
the world, that keep you from
being who you want to be?
44. What assumptions?
• I’m powerless.
• It won’t work anyway.
• It’s all a lost cause.
• This is somebody else’s job.
• Things are changing so fast I can’t
keep up.
• I am waiting for training.
• Etc., etc., etc……
45. Some ways to get unstuck…
• Don’t take things (just) personally.
• Get connected.
• Learn all you can.
• Abandon limited choices.
• Experiment. You can start small.
• Notice the changes you make.
46. Make a list of five
things you are
tolerating and
start
eliminating them.
47. Step Seven
Be a Black Belt in Time Management
http://prettycoolgifts.com/custom-clocks/157-martial-arts-wall-clock.html
48. Let Go of Perfection
http://www.flickr.com/photos/susansimon/4327971938/
52. Continually Evaluate Use of Your Time
Adapted from Keven Eikenberry: http://blog.kevineikenberry.com/leadership/the-power-of-now/
53. Step Eight
Be a Platform for Civic Engagement
http://archivesinfo.blogspot.com/2010/09/archives-and-community.html
54. Whatever Happened to Civic Engagement?
- Robert Putnam, “Bowling Alone”
http://www.flickr.com/photos/kilgub/2028592585/ | CC BY-NC-ND 2.0
55. The Harwood Institute for Public Innovation
Libraries are natural
boundary spanning
organizations in
communities, and
they’re needed now
more than ever before.
They can create safe
spaces to bring people
together across dividing
lines to see and hear
one another. Rich Harwood
http://www.alamidwinter.org/whats-happening-midwinter
56. Be a Platform for Civic Engagement
Three Great Resources
• Libraries Fostering Civic Engagement
(ALAConnect Community)
• ALA Center for Civic Life
(See their series of webinars on hosting
public issues forums at the library)
• Libraries Build Communities
(Chrystie Hill’s Blog)
http://archivesinfo.blogspot.com/2010/09/archives-and-community.html
57. Be a Platform for Civic Engagement
Five things you can do
1. Attend Community Meetings
2. Join local Boards, Get involved
3. Interview Community Leaders
4. Market, Market, Market
5. Partner on Programming
http://archivesinfo.blogspot.com/2010/09/archives-and-community.html
59. Electronic delivery: multiple
devices and formats
• Piggy backing on their technology: audio,
video, tablets, kindles, smart phones.
• Keeping up with device development:
everyday activity of your IT department, or
consortial arrangement.
• Partner with high school/college computer
enthusiasts: host their meetings, give
them challenges to solve.
68. Dakota tribal wisdom says
that when you’re on a dead
horse
the best strategy is
to dismount.
Gary Hamel. Leading the Revolution, 2000.
69. New for 2012…
Of course there are other strategies
You can keep riding. Maybe the horse is just
stunned.
You can keep riding. You’ll never get a horse as
good as this one.
You can put the horse on dry ice. Maybe
cryogenics will bring it back next year when
your budget could be better.
You can keep riding. The horse you know is
better than the horse you don’t.
You can keep riding. How can you be a rider if
you don’t have a horse?
70. But after you’ve tried
all of these things,
you’re still going to have
to dismount.
71. What inhibits a library’s ability to
change?
• Complacency.
• Being stuck in the past. Still waiting for
yesterday to get better.
• (Trying to) hold on to all of the marbles.
• Size/Structure.
• Lack of will.
• Fear/perfectionism.
• Habit.
• Not seeing the possibilities.
72. Curiosity: problem solving/
opportunity identification
• Define problem/opportunity. Think like the
customer.
• Assume there is a cheap, easy, accessible
solution.
• Assume that if something bothers you, it
bothers at least a 1000 people who are
talking about it online.
• Reevaluate safety and control . The good
news: you are in large company and they are
not options anyway.
73. Reddick said that in general her
membership believes the risk of
abuse "is smaller than the risk of
being ignored."
Karen Reddick, Executive Director
Colorado Independent Publishers Association
As quoted in Library Journal: Colorado Publishers and
Libraries Collaborate on Ebook Lending Model,
March 17, 2011
80. User Experience: Engagement
James Garrett | The State Of User Experience, http://vimeo.com/6952223
Perception (senses)
Action (body)
Cognition (mind)
Emotion (heart)
82. User Experience: Engagement
James Garrett | The State Of User Experience, http://vimeo.com/6952223
Perception (senses) External
Action (body) External
Cognition (mind) Internal
Emotion (heart) Internal
83. How do we engage our customers?
A tremendous percentage of the books that we check out get
checked out because they’re on display. How do you display an
ebook? -Jamie LaRue
84. How do we engage our customers?
It’s fun, people are
going to be drawn
to it, you just want to
touch it and see what’s
going to happen. Accessible
from your computer from
home, as well as from
mobile apps and large touch
screens in the library.
–Deborah Margeson, Collection Services Manager
86. How do we engage our customers?
Heart
http://www.flickr.com/photos/princetonpubliclibrary/sets/72157624716712838/
87. How do we engage our customers?
Taste | Social | Anticipation
http://www.flickr.com/photos/princetonpubliclibrary/sets/72157624859008020/
88. How do we engage our customers?
Kinetic | Music | Heart | Social
http://www.flickr.com/photos/princetonpubliclibrary/4988852680/sizes/z/in/set-72157624951884570/
89. How do we engage our customers?
Social | Communal | Emotion
http://www.flickr.com/photos/princetonpubliclibrary/sets/72157624352026487/
90. How do we engage our customers?
Social | Communal | Aesthetic
http://www.flickr.com/photos/princetonpubliclibrary/4730214965/sizes/m/in/set-72157624074943211/
91. How do we engage our customers?
Aesthetic | Visual | Emotion
http://www.flickr.com/photos/princetonpubliclibrary/sets/72157624072659739/
92. How do we engage our customers?
Visual: Shapes and Colors
Photo of Allen County Public Library by Peter Bromberg
93. How do we engage our customers?
Gaming: Kinetic, Social, Fun
http://www.flickr.com/photos/shifted/2856581311/sizes/m/in/pool-38119641@N00/
http://www.flickr.com/photos/melancon/336855973/sizes/m/in/pool-38119641@N00/
94. How do we engage our customers?
Signage: Surprising, fun, colorful
95. How do we engage our customers?
Furniture: Comfortable, colorful, fun
http://www.flickr.com/photos/sjrlc/119907439/sizes/m/in/set-72057594093690342/
96. How do we engage our customers?
http://www.flickr.com/photos/bgsulib67/5148527894/sizes/m/in/set-72157625192282865/
http://www.flickr.com/photos/bgsulib67/5147923795/sizes/m/in/set-72157625192282865/
98. Experience is not
what happens
to you.
It is what you
do with what
happens to you.
- Aldous Huxley
www.flickr.com/photos/dharmasphere/70802335/
99. Karen Hyman
karendhyman@gmail.com
thank you!
Peter Bromberg
peterbromberg@gmail.com
•Steps 1,2,5,6,9.10: copyright Karen Hyman, karendhyman@gmail.com
•Steps 3,4,7,8,11,12: CC License: Attribution-NonCommercial-ShareAlike (CC BY-NC-SA 2.5),
Peter Bromberg, peterbromberg@gmail.com
Editor's Notes
On HBO or Showtime … never seen a check from a comedy special. Put it on website for $5. You own a high def copy. Money for production came from ticket sales. Has already turned a profit.
STEP 3: BE YOUR OWN LEADER: Regardless of Your position, title, or pay grade, each of us you can exert Influence at any time, in any place, in a variety of ways. Not only can we choose to exert influence, we must. Each of us must strive to be a " One Buttock Player ". What is a one buttock player? Image: http://marisacat.wordpress.com/2011/06/27/forward-march-2/
Benjamin Zander is the Conductor of the Boston Philharmonic , The Youth Philharmonic, and Teacher at The New England Conservatory of Music . He calls one buttock players The few with passion. The few who care. Those kids lean forward and begin to play. They play as if they care, because they do. And as they lean forward, as they connect, they lift themselves off the piano seat, suddenly becoming, one-buttock players Now: Why is it important to be your own leader ? Why not just sit back and let the manager's do the leading, or the directors, or the Mayors? In short, the pace of change simply requires organizations to be more flexible, more nimble, where the ability to decide, to do, to try, to innovate, is decentralized . Where everyone is encouraged and expected to not only follow, obey, but influence. Image from: http://www.carasonline.net/noticias/274729/benjamin-zander-agenda-cultural
Up until recently, there was an accepted model of how change happens in society and organizations: The Freeze,Unfreeze,Re-freeze model , This model suggests that: Our structures, our organizations , and therefore our experiences remain fairly stable (or frozen) for long periods of time Some fundamental change occurs, and for a period of time, things unfreeze. We all get used to the change, it’s ramifications play out, and we settle into the new normal. We refreeze. This model makes sense when we apply it historically, but over the last 100 years, the periods between each change have gotten smaller and smaller, to the point where it seems we don’t even get to the refreeze point. With regard to change we are now more in a state of continual fluidity . Peter Vaill, a Professor of Mgmt at Antioch Univ . observed this phenomena and suggested a new model to help us understand change . [click]
Emergent Leaders: (Peter Northouse) No formal authority Motivate others Initiate new ideas Seek others’ opinions Are passionate and involved
Sources of Power Adapted from: The Courageous Follower, Ira Challeff Connect to purpose Share your knowledge Setting Standards Faith in self Speak truth to power Model behavior Choose your action Choose to follow Withdraw support Relationships/Networks Honest Communication Organize/Inspire others
So, Whether or not we are formal "leaders" in our organization, or in our field, every one of us can make choices and take actions that exert influence. Here's a simple model: Decide what is your desired outcome Generate options of choices that will make it more likely rather than less likely that your desired outcome will happen. Choose one option and take action Assess the results. Learn from the outcome and choose again
As 18th Century German Philosopher Georg Christoph Lichtenberg said, "One has to do something new to see something new". We tend to be a profession of perfectionists , not wanting to launch a new program or new service, until we've worked it all out and gotten everything perfect. Image: http://www.flickr.com/photos/nationaalarchief/4193508328 (no copyright)
"if we wait for the moment when everything, absolutely everything is ready, we shall never begin -Ivan Turgenev We must give up perfection , and waiting for everything to be ready and Embrace permanent beta , where nothing is ever DONE. Nothing is ever perfect. Try something, Try anything. Experiment, learn Iterate, iterate, iterate Foster a culture of risk-taking. Reward the effort, learn from the mistake.
Try something, Try anything. Like Bowling Green State U Library did with their library sleevefacing. First day of semester to greet new students, and welcome back returning one, Experiment, play, learn! Take risks and encourage and reward others for taking risks. But if you're not in a creative mood … I have some good news: There has never been a better time in history to be completely unoriginal .
Excellent free ideas are everywhere: Find them and subscribe-- have them pushed into your email your google reader, etc. Facebook Groups (Think Tank; LJ/SLJ) LinkedIn Groups Slideshare.net Pinterest | Flickr Creative Commons
Steal the platform! The beauty of the Internet in 2012 is that it doesn't just make it easy to steal ideas. You can steal entire platforms! Create/Develop Your own personal learning network. Pinterst page Facebook groups Twitter streams Youtube channels Flickr Streams…
SHARE YOUR STUFF!!! Write an article Post to a blog or a listserv Do a conference presentation Post to Slideshare Facebook Pinterest Image: http://www.flickr.com/photos/candicew/2584669968
Creative commons Online for free Generic, not specific to CCU http:// www.coastal.edu /library/videos/
[As the pace of change continues to quicken and we're doing three times as many things in 1/2 the time, we all need to become black belt time managers and like a karate master, learn to focus our energy for maximum impact. ] [CLICK] So what does a black belt in Karate look like?
Said it before, we'll say it again: Let go of perfection Surrender to the fact that it's never all going to be done Balls will be dropped. Messages may not be responded to w/in 24 hours. Or 24 days. Instead of making sure everything is done, and everything is done "just so“ Get intentional about how you use your time and…
Use your time to move high impact projects forward. Invest time identifying your priorities for the year, for the month, for the week, and for the day, and then…
Make "So What" your favorite question Don't let your time and your to-do list be driven by what email pops your inbox Invest time every day, throughout the day and ask yourself whether the work you're doing is ultimately important to anyone with an opinion that matters. Ask yourself, if I didn't do this, so what? A black belt in Time Management is not passive. The black belt actively sets Schedules Planning time and Follow Up Time Suggestion: Use Monday morning to plan and prioritize for the week Use Friday morning to assess, clean up, and pre-plan for next week. Cover image from http://openlibrary.org/works/OL8851068W/So_What So What New & Selected Poems (With a Story) 1971-2005 Bilingual edition Published September 2006 by Copper Canyon Press .
Consider a closed door policy! Research on Taking Breaks http://blogs.hbr.org/schwartz/2011/12/how-to-accomplish-more-by-doin.html How to Accomplish More by Doing Less (Tony Schwartz) HBR It's not just the number of hours we sit at a desk in that determines the value we generate. It's the energy we bring to the hours we work. Human beings are designed to pulse rhythmically between spending and renewing energy. That's how we operate at our best. Maintaining a steady reservoir of energy — physically, mentally, emotionally and even spiritually — requires refueling it intermittently." Research on working in blocks of time, with breaks “The Role of Deliberate Practice in the Acquisition of Expert Performance” Published in: Psychological Review, 1993, Vol. 100. No. 3, 363-406 http://www.definingsomeday.com/wp-content/uploads/2010/05/EricssonDeliberatePracticePR93.pdf
So here's your Time Mgmt Black Belt CheatSheet Continually Evaluate Priorities throughout the day What are my highest priorities? What must be done today? What can I finish right now? What is the most important thing I could do now? (adapted from http:// blog.kevineikenberry.com /leadership/the-power-of-now/ ) Adapted from Keven Eikenberry: http://blog.kevineikenberry.com/leadership/the-power-of-now/
Why be a platform for civic engagement? (1) It's an opportunity that we're well-positioned to take advantage of (2) It's a natural fit with our mission and core values (3) It's a choice that will help ensure relevance, and make future support likely. It's a choice that will help us thrive And finally, (4) The very health of our democracy depends on it. Let's talk a little bit more about that. Have you noticed that we're living in a highly fragmented, siloed world, where people increasingly distrust government , and decreasingly join and participate in civic organizations and activities? libraries are uniquely well-positioned promote healthy civic engagement in our communities. A image from: http://archivesinfo.blogspot.com/2010/09/archives-and-community.html
Over 10 years ago Robert Putnam , in his work, "Bowling Alone" described the decline of in-person civic and social engagement, and warned of its dangers to the health of our nation. This decline , which has only continued as Internet and Social media has expanded undermines the civil engagement which a strong democracy requires from its citizens. In addition to a decline in public meeting attendance , public committee work and being active with political parties Putnam also cited Americans' distrust in their government , which, after rising through the Clinton administration , and peaking after 911 , took a steep fall with the war in Iraq , and plummeted after Hurrican Katrina , and the financial collapse of 2008 . We are now at an all time low (15%) trust the govt to do what's right. Image: CC BY-NC-ND 2.0 http://www.flickr.com/photos/kilgub/2028592585/
Photo from: http:// www.alamidwinter.org/whats -happening-midwinter At a time when so much of society is fragmented, when people often search for news and information that simply confirms their already-held beliefs and positions, when the demographics of communities are dramatically shifting, and when too many organizations are simply looking inward to find ways to perpetuate their mere existence, we need libraries to help re-engage and re-connect people. Goes on to say… Libraries are natural boundary spanning organizations in communities, and they’re needed now more than ever before . They can create safe spaces to bring people together across dividing lines to see and hear one another . – Rich Harwood From: http:// www.theharwoodinstitute.org/index.php?ht =display/ViewBloggerThread/i/25923/pid/10135 --------------------------------------------- Libraries are uniquely well-positioned to be a force for positive and healthy civic engagement We are Trusted (The trust placed in libraries is also important in balancing the lack of confidence that many citizens place in other government institutions) We are a natural ! A free, neutral space for conversations . We are a natural host and sponsor for civic forums a place for community members and government officials to come together to discuss and debate the issues of the day. e are a natural : We can bring together , especially through smart programming , community members from across the demographic and socioeconomic divides .
ALAConnect Community: Libraries Fostering Civic Engagement http://connect.ala.org/node/64933 ALA Center for Civic Life: http://discuss.ala.org/civicengagement/ (Series of Archived Webinars: Hosting Public Issues Forums @ your library) Libraries Build Communities: http://librariesbuildcommunities.org/
Be Present—out there. Five things you can do: Attend Community Meetings Join local Boards , Get involved Interview Community Leaders about their needs Help them -- Make offers And help connect them w/each other through you. Market, Market, Market - Collections, space, programs Listen to what they need Tell them what you got Listen to what the community needs to reallocate resources for higher impact? Partner on Programs and Forums on hot community topics Bullying, taxes, shared services, redevelopment, open space, etc. What is hot in your town? Find the org or govt agency that cares and co-sponsor a town hall. To sum: LOOK OUTWARD LISTEN FOR WHAT'S NEEDED IN YOUR COMMUNITY FIND WAYS TO PARTNER AND PROGRAM TO MEET THOSE NEEDS
Why Improv? A few years ago I saw I attended a Library Futures Conference. And at that conference I saw a talk by cultural anthropologist Mary Catherine Bateson, (M. Mead’s daughter). Someone asked her how we could best prepare ourselves for the future and be better able to deal with this ever-accelerating pace of change. She responded that best way to adapt to the pace of change and position ourselves for success in the future is take an improv class. The basic principles of good improv correlate highly a state of creative readiness; an ability to use whatever is happening
Listen: Good improvisers are not necessarily more clever, or more quick-witted. They just listen better… You listen for what is offered, and you listen for what you can offer to move things forward. Improv is about listening for what is offered, observing what is happening, and then building off it.
Action beats inaction Doing something, beats doing nothing. One of the rules of improv (yes, there are rules) is that you don’t talk about doing something, you DO something. Talking about it doesn’t move anything forward Another rule is that your choices should be as specific as possible, and you make them with commitment Specific choices move things forward, and give others something to build off of. When in doubt try something…
TRUST Improv only works when you completely trust others and ourselves We trust our impulses and our choices And we learn to trust in others and weave their offers into the fabric of the scene. When learning to trust our ideas, it helps to remember that ideas are infinite. So no matter what strange hole it seems we’ve dug ourselves into in a scene, there are an infinite number of ideas that can help dig us out. You trust in the your own creativity and resourcefulness, and you trust in the creativity and resourcefulness of those around you to see you through.
Finally: There is one over-riding principle of improv that sums it all up: YES, And… Yes, and" means that we accept everything that happens as an offer, as a gift . Yes and, means that it is our job to bring our unique perspective to bear , and build off of whatever is given to us. “ Yes, and…” means we continually Focus on making a contribution. What can we add? "Yes and" implies acceptance of what is, , but not acquiescence . "Yes and" acknowledges the reality of the moment , but also inspires us to create the future .
There are a few simple principles of engagement that can help you design engaging services, spaces, and programs for your customers. Why is it important to Engage our Customers ? Because In a hyper-connected, multi-channel world of infinite options and increasingly short attention spans, engaging our customers’ hearts and minds = value. Engaged customers are satisfied customers who will be more likely to be active supporters and advocates for library funding. engagement=perceived value=support
In a talk that Jesse James Garrett did at UX Week 2009 (a user experience conference), he suggests that customers can be engaged in four primary ways. Through Perception (senses) Action (body) Cognition (mind) Emotion (heart) From. Jesse James Garrett | The State Of User Experience, http://vimeo.com/6952223
What does that kind of engagement look like? Let’s See: http://www.youtube.com/watch?v=2lXh2n0aPyw So how were the people in this video being engaged? Perception (sound, visual) Action (jumping, walking) Cognition (choices, cause/effect) Emotion (fun!) Garrett suggests that Once you start thinking in terms of user experience, you start to see user experience problems everywhere; you can’t NOT see these problems.
In a talk that Jesse James Garrett did at UX Week 2009 (a user experience conference), he suggests that customers can be engaged in four primary ways. Through Perception (senses) Action (body) Cognition (mind) Emotion (heart) From. Jesse James Garrett | The State Of User Experience, http://vimeo.com/6952223
Displays/Power Walls A tremendous percentage of the books that we check out get checked out because they’re on display. How do you display an ebook? -Jamie LaRue
Douglas County Library’s “virtual power wall” It’s fun, people are going to be drawn to it, you just want to touch it and see what’s going to happen. Accessible from your computer from home, as well as from mobile apps and large touch screens in the library. –Deborah Margeson, Collection Services Manager
We engage online. That’s a whole preconference!
Stuffed animals sleepover Anticipation Emotion (connection to animals) Social (family and friends look on web) Curiosity Excitement Action (come to the library) http://www.flickr.com/photos/princetonpubliclibrary/sets/72157624716712838/
http://www.flickr.com/photos/princetonpubliclibrary/sets/72157624859008020/ Cake contest for gala (for the community, by the community) Invited local bakeries to submit Built anticipation Food (perception, action) Fun Perception|Action|Cognition|Emotion
Outside in the plaza… (Inside, outside, online) Author readings Bands Dancing http://www.flickr.com/photos/princetonpubliclibrary/4988852680/sizes/z/in/set-72157624951884570/
World cup Community Social Emotion http://www.flickr.com/photos/princetonpubliclibrary/4755242266/in/set-72157624352026487/
Outside Communal Physical Artistic http://www.flickr.com/photos/princetonpubliclibrary/sets/72157624074943211/ Bring your enthusiasm and your knitting, crocheting, and yarnwork projects. Learn to knit. Swap yarn, projects, and ideas. Let's knit and network! We'll be outdoors in the Community Plaza if the weather cooperates. If the weather doesn't cooperate, we'll be in the Princeton Public Library's first floor Community Room.
Library as place Art http://www.flickr.com/photos/princetonpubliclibrary/4667082144/sizes/l/in/set-72157624072659739/ http://www.flickr.com/photos/princetonpubliclibrary/4667082112/in/set-72157624072659739/
Shapes, colors!
Gaming! Every day there is a new article out on the benefits of gaming Stimulates many areas of the brain. Promotes learning Social, problem solving Musical! Dance, Dance Revolution is great Recent article on the benefits of aerobic exercise (20 minutes) raises IQ. Better test scores. “studies from the University of Illinois found that “just 20 minutes of walking” before a test raised children’s scores, even if the children were otherwise unfit or overweight studies from the University of Illinois found that “just 20 minutes of walking” before a test raised children’s scores, even if the children were otherwise unfit or overweight “ (http://well.blogs.nytimes.com/2010/09/15/phys-ed-can-exercise-make-kids-smarter/ ) http://www.flickr.com/photos/aadl/3554598866/sizes/m/in/photostream/ http://www.flickr.com/photos/shifted/2856581311/sizes/m/in/pool-38119641@N00/ http://www.flickr.com/photos/melancon/336855973/sizes/m/in/pool-38119641@N00/
Signage: Surprising, fun, colorful Audiobooks and Movies signs at Princeton Public Library Movies neon sign at Mount Laurel Library
Furniture: Comfortable, colorful, fun http://www.flickr.com/photos/sjrlc/119907439/sizes/m/in/set-72057594093690342/
In the end, we engage customers through our one-on-one staff contacts.
Not only are we needed, I believe that as the creation of and access to information explodes we are needed now more than ever . The tools and landscapes may change, but our core values and mission won’t. We will continually find new and creative ways to express our core values to bring value to our communities. We will continue to help people connect with the information they need and we will continue to help them to make meaning in ways that empower and enrich them . I believe I can change my world (Francis Dunnery)