This document provides a summary of qualifications and experience for Haley McWilliams, an administrative assistant seeking new employment opportunities. Over the past 5 years, Haley has gained experience in various roles such as executive assistant, operations services specialist, optometry tech, medical assistant, and administrative secretary. She possesses strong organizational, research, communication, and computer skills. Haley is dedicated to providing thorough administrative support and has a track record of managing calendars, meetings, projects, and tasks to meet deadlines. She is seeking a new role where she can apply her skills and experience.

1. Haley McWilliams
5326 Anchor Bay dr.
Garland, TX 75043
214-449-5796
mcw illiamshal@aol.com
SUMMARY OF QUALIFICATIONS
I am a highly organized and detail-oriented assistant/specialist with over 5 years of experience in many
dif f erent types of companies. I help provide thorough and skillful administrative support to senior executives
and operations teams . I’m alw ays staying dedicated and focused; also able to prioritize and complete multiple
tasks and follow through to achieve goals and deadlines. I am a n independent and self-motivated professional
w ith excellent research and writing skills, able to grow positive relationships with colleague’s at all
organizational skill levels. I am able to provide other departments, team members, etc. with anything need ed
f rom here.
SKILLS
Daily Tasks
 Create highly effective organizational and filing systems, including quick and thorough indexing, filing and
of f site storage resulting in easy access to critical info and office functioning.
 Coordinated and set up high level conference calls, manage meetings, special events and travel
arrangements for top executives.
 Conducts extensive internet research on competitors and potential acquisitions, developed f ormatted and
maintained databases.
 Updated and maintained CEO’s calendar, completely re-organized the executive and finance libraries, and
assisted managers with special projects as needed including building renovations and office moves.
Abilities and Office Duties
 Possess solid computer skills; type 70 wpm
 Book-keeping, Filing, Organizing, setting calendar appointments and meetings, etc.
 Taking payment transactions and filing insurance claims.
 Answ ering and making phone calls
 Know s computer programs and can learn quickly
 Easy to communicate with and outgoing and social to customers.
 Approving expense reimbursements daily, tracking multiple spreadsheets of expectations from others in
the company
EXPERIENCE
Ope r ations Services Specialist
Dickeys Barbecue Corporate
 Running dif ferent trackers daily, particularly the issue tracker.
 Other tracking skills include: Calendars, MSR’s, Expenses, Ref und
Requests, and Complaints
 Completing dif ferent reports due daily.
 Hosting/Managing morning kick-off call conference meetings for over 60
people.
 Being able to provide support to the operations team and all other working
departments.
 Being sure operating guidelines are successfully completed and timelines are on track.
July 2015-Jan 2016

2. Exe cutive Assistant Jan 2015-April 2015
AREI (American Real Estate Investments)
 Made a daily agenda for office to keep things running smooth, write up company BIOS, posting
new sletters and home rentals to company website and craigslist.
 Send all scans/faxes necessary as well as copies.
 Would run any office/personal errands needed on that day of work.
 Keep things cleaned and organized and supplies alw ays stocked.
 Managing emails and calendars (meetings, appointments).
 Setting up travel accommodations (flight, hotel, car, etc.)
Optometry Tech/Assistant Aug 2013-Jan 2014
Advantage Family Eye Care
 Checked customers in and out of office, f iled insurance claims, took payments, and handed out
prescriptions.
 Scheduled and managed appointments and upcoming future appointments.
 Took control of performing pre-exam optometry tests.
 Teaching patients the Do’s and Don’ts of taking care of their eyes as far as wearing contacts, taking
them out, the kind of glasses recommended, etc.
M e dical Assistant Dec 2011-June 2012
Concept Eye Care
 Controlled pre-exam optometry tests, filled out paper work, and instructed customers on new contact
and glasses use.
 Used multiple computer programs to help store new files for customers in a drive rather than a f iling
cabinet.
 Scheduled and managed patient appointments, upcoming events for doctor or patients.
 Made phone calls to customers regarding their appointments, insurance, and any questions.
 Checked customers in and out of office, f iled insurance claims, took payments, and gave out
prescriptions.
Adm inistrative Secretary Sept 2010-August 2011
Four Star Fabrication
 Greeted customers as they came in to office and directed them to the right person they wished to
speak w ith.
 Filed all jobs f or the company and kept organized.
 Ordered material needed for office and jobs.
 Took care of the banking needs and made sure they were all correct.
 Sent paperwork over to companies through, f ax machine/email whenever necessary.
EDUCATION
Blinn College July 2012-August 2013
EDUCATION

3. Ref erences
1. James Crane (Previous Co-worker)
214-960-7066
2. Kacy Benson (Previous Co-worker)
214-549-0437
3. Teresa Hicks (Long time Family Friend)
214-392-4430