Nicole Hellard is seeking an administrative assistant position. She has over 10 years of experience in professional office settings including as an office manager for dental clinics and a medical office assistant. Her skills include customer service, computer software proficiency including Dentrix, billing, scheduling, and handling cash/payments. She is CPR and first aid certified.

1. Nicole Hellard
149 south miners trail
Lexington, NC 27292
336-239-8690
NHELLARD72@gmail.com
Objective
A challenging position as an administrative assistant at a growth oriented company, which
will allow me to both further utilize my skills and acquire new abilities.
Skills
Extensive experience working with the public in a professional office setting. Interface well
with others at all levels, including patrons, patients, professionals, children, and interns.
Caring and hardworking with excellent interpersonal communication, customer service,
phone manner, and office etiquette. Strong organizational skills, able to multi task and
problem solve efficiently.
Extensive knowledge in working with all office equipment and most computer software,
including Dentrix software. Training in Electronic records implementation. Insurance
verification, eligibility, prior approvals, overrides, and billing.
Handling of monies, including cash, check, debit and credit. Running reports, which
include, end of day and cash reports. Check in and out. Scheduling appointments. CPR and
first aid certification. Knowledge in applying policies and procedures to decision making
tasks.
Implemented and enforce recall system, and broken appointment policy for dental clinics. I
continue with trainings that are available. I have attended the annual OSHA and Hippa
updates as required.
Experience
October 2010 to current position
Guilford County Public Health
Chandler Dental Clinic
Office Manager of both dental sites.
Greensboro and High Point

2. Senior Office Specialist (2010-April 2016)
May 2006 to October 2010
Daymark Recovery Services
Outpatient MH/SA Center
Medical Office Assistant
Front desk/Medical Records/Finance
September 2005 to April 2006
Billings Transportation Group
Accounts Receivable/Credit and Collections Assistant
Company now out of business
Education
West Davidson High School
Graduated in 1990
Lexington, NC
DCCC 1990-1992
Lexington, NC
References

3. Available upon request