This document is a resume for Jana K. Denisch seeking a career in healthcare administration where she can utilize her organizational skills and passion for people. It summarizes her experience overseeing all administrative functions for dental practices including HR, payroll, benefits, staffing, training, documentation, financial reporting, accounting, marketing, IT, software implementation and troubleshooting. She has 19 years of experience in practice management and transitions.

1. JANA K. DENISCH
JANAINMD@GMAIL.COM
443-632-6534
Seeking a rewarding career where my strong organizational skills and
passion for people and learning are maximized to its fullest potential.
Responsible for all HR duties including but not limited to payroll, health benefits, retirement
plans, vacations, employee records, HIPAA and OSHA requirements, continuing education, and
credentialing. Maintain efficient staffing levels by interviewing, hiring, and terminating staff as
needed. Lead and participate in morning meetings, staff meetings and annual reviews. Oversee
training, mentoring, and coaching staff to perform at their highest level.
Responsible for all office documentation including but not limited to OSHA, HIPAA, Radiology
Monitoring, Sterilization Monitoring, Office Handbook, Standard Operating Procedures for all
positions in the office and clinic, Staff Certifications, MSDS sheets, Occupational Exposure
Protocols, End of Day Reports, Monthly Reports, and Annual Reports.
Responsible for financial reports, budgeting, banking, accounts payable and accounts
receivable and all employee issues. Implement, coordinate and manage marketing programs
to grow the business.
Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances
to develop timely and effective solutions.
Responsible for all computer functionality and maintenance including server, remotes,
phone system, emails, website, patient communication software, laptops, and trouble shooting
all office equipment.
Implemented transition from DentalMac Software to Windows based Dentrix software, then to
MacPractice software. Responsible for all aspects of our dental practice management system
and work to maximize its capabilities and potential of the entire dental team.
Proficient in MacPractice Practice Software, Dentrix Practice Software, Quicken Accounting Software
Responsible for all patient communication, including recalls, accounts receivable, accounts
payable, scheduling 2 doctors and 2 hygienists.
Responsible for smooth practice transition after Dr. Denisch sold his practice to Dr. T.L.
Llewellyn and continued to work as an independent contractor. Committed 2 years to oversee
the transition. Continue bookkeeping for Dr. Denisch present day.
Payroll and Tax responsibilities, accounts receivable, accounts payable, banking
Proficient in SoftDent Practice Software, Peachtree Accounting Software
Senior Petty Officer for dental clinic at Glenview Air Base which consisted of being responsible
for 3 dental officers and 9 enlisted personnel for last 3 years of enlistment. Responsible for
managing the dental clinic and all administrative duties.
Administrative Assistant to the Commanding Officer overseas (Okinawa, Japan). Awards
included: Sailor of the Quarter, Meritorious Unit Citation and Sharpshooter.
Lead Assistant to the only Prosthodontist on overseas base (Okinawa, Japan) which included
making study models and fabricating temporary crowns and all lab responsibilities and
communications for 2 years. Awards included: Sailor of the Quarter, Sailor of the Year, and
Good Conduct Medal.
4 handed dentistry assisting in all aspects of dentistry for three years (Key West, FL)
EXPERIENCE
Business Manager
MAY 2006 – PRESENT
Keith A. Boenning, DDS, LLC,
Prosthodontist
1104 Kenilworth Drive Suite 104
Towson, MD 21204
410-828-1717
DRBOENNING.COM
Patient Coordinator
AUGUST 1998 – MAY 2006
Bookkeeper
David A. Denisch DDS
410-321-1779
Administrative Assistant/
Dental Assistant
JUNE 1983 – JUNE 1992
U.S. NAVY

2. PROFESSIONAL ACCOMPLISHMENTS
REFERENCES
Awarded “Office Manager of Distinction 2015”, and “Office Manager of Distinction 2013”,
American Association of Dental Office Managers
Published Article ”Success Is An Inside Job” AADOM Observer Magazine Spring 2015
Member Spotlight, July 2013, American Association of Dental Office Managers
Dental Office Manager Profile – DentistryIQ Magazine February 2013
Fellowship, American Association Dental Office Managers Class of 2012
Completed Financial Reporting for the Dental Office, The Dale Foundation
Completed HR Fundamentals for the Dental Office, The Dale Foundation
Completed Accounts Receivable for the Dental Office, The Dale Foundation
Member of the 2012, 2013, 2014 and 2015 Virtual Study Club, American Association
of Dental Office Managers
Member of AADOM since 2009
DR. DAVID A. DENISCH
(H) 410-321-1779
(C) 443-326-0305
SANDY RUHL, RDH
(C) 443-904-9913
EILEEN FIGUEROA, CDA
(C) 413-219-1122
Seeking a rewarding career where my strong organizational skills and
passion for people and learning are maximized to its fullest potential.
JANA K. DENISCH
JANAINMD@GMAIL.COM
443-632-6534