Growth Hacking
Workshop
Hi,
I’m @kodel
I w
ork
in
this
big
building
Growth Hacking Workshop
14K smart colleagues
many great ideas
why thou so slow?
big wheels keep on turning
What is it like to work there?
Growth Hacking Workshop
Internal innovation on non-core projects in
an isolated environment with dedicated
budget, people and governance.
Succes!
(but: how to move to the core?)
First innovation attempt
Growth hacking,

the dislikes
disclaimer:

I have a problem with buzzwords
www.kodel.be
Script kiddies
Wikipedia
Summary:
Annoying people works
Summary:
Annoying people works
First tactic:
abuse of features
Second tactic:
carpetbombing
But, there’s only 1 thing that makes your company grow sustainably
TRUST
Growth hacking,

the likes
Speed me up, Scotty
The corporate way
The startup way
Growth Hacking Workshop
Action wins over discussion
In God we trust, all other must bring data
Fast iterations push you to automation
Automation leads to more useful KPI's
Good habits to learn
Growth hacking
for corporates
Hold your horses!
Where do we start?
Growth Hacking Workshop
Marketing + Product Management + Development
Growth Hacking + Design Thinking / UX + Agile Methods
Growth Hacking Workshop
Migrate 50% of your existing dev department to agile methods (including budget)
Migrate 50% of your product management department to design thinking / UX
Migrate 50% of your marketing budget to automated data marketing
Phase 1: migration
Growth Hacking Workshop
Look for a product that is not business critical
Make sure this product is in the migrated 50%
Isolate the people and budgets working on this
product from their existing departments
Phase 2: close the loop
Growth Hacking Workshop
Keep the same people who worked on a
product for a new non-business critical product
Give them budget autonomy 

(note: this is the hard part: bypass governance)
Let them work in fast iterations under guidance
of growth hacking methodology experts
Phase 3: iterate
Growth Hacking Workshop
Growth hacking is not for corporate
marketeers. It is the closing element in
a corporate innovation program.
Growth hacking tools and philosophy are
great drivers for marketing automation and
iteration.
Learnings
What worked for us
Growth Hacking Workshop
Actually, we are a growth hacking experiment
Autonomy of budget
All roles in 1 team
Isolated product and market niche
Proximus Move!
Faster faster faster
This week? No, today!
Fake it till you make it
Your friends matter.
But don’t screw them over.
Growth Hacking Workshop
Honest transparent video content
Small budget to seed it
An initial audience of friends
That’s enough for good reach
Content marketing
Growth Hacking Workshop
Analytics
Hotjar
Mailchimp
Tag Manager
Facebook tracking pixel
Adwords
Hire a tools wizard
Growth Hacking Workshop
An affiliate scheme is good. But nobody
cares. Invest time in the few who do and
make them happy 

(with incentives if you have to)
Talk. To. Individuals.
Growth Hacking Workshop
Stop. Do you have < 6 months?
No community for you.
Otherwise: yes, find a common purpose.
Leverage an existing community.
Rewards according to SAPS.
Community
Growth Hacking Workshop
Ok, it doesn’t scale. But it gives you insights
on what actions you put on what other
actions.
Plus: hanging every action on the wall is
very satisfying.
(The startup automation tools don’t scale
for a corporate. Here you can look into
Adobe Marketing Cloud)
Excell lists FTW!
Growth Hacking Workshop
Yes. But also here: 1 on 1
We used 4 influencers and invested

4 hours with each of them.
Requested: only feedback
Bonus: credibility, endorsement, reach
Influencers
Growth Hacking Workshop
Affiliate marketing is out
Social seeding is in.
Good results with Socialseeder
But: limit to a pre-screened audience
Social seeding
Growth Hacking Workshop
(ok, this one is still under construction)
Vlogging!
What will work for you (tips)
1) Dare to fail
But create a a safe environment to do so
2) Make a team
Marketing + product + development + budget
3) Get help
(unless you’re a natural born tinkerer)
Bonus material
How we do it: growth hacks
What we do: customer journey
Discovery
TV-night with friends
Onboarding
Chat to become a customer
Delivery
MiFi + Chromecast
Product
City Experiences
Service
Omnichannel aggregation
Retention
Help people leave in style
Ambassadorship
Convince your parents

Growth Hacking learnings from Proximus Move