This document provides a summary of Gregory L. Frazier's background and qualifications. It outlines over 4 years of experience leading IT, information systems, networks and web design projects. It also details his expertise in areas such as network management, support, security, architecture and design. Previous experience includes volunteer IT work at a high school from 2004-2015 and retail management from 1994-2004. Education includes pursuing a Master's in Information Systems and Technology Management from Capella University with expected completion in 2017, and a Bachelor's in Information Technology from the University of Phoenix.

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GREGORY L. FRAZIER 4322 Morgan Creek Way | Oceanside, CA 92057
760.453.8492 | g.frazier@rocketmail.com
LinkedIn Address: www.linkedin.com/in/fraziergreg
Technical Support Professional
Dedicated and versatile Technical Support Specialist credited with 4+ years leading information technology,
information systems, network utilities, web-design and program applications. Offerstrength in
project management while leading teams through human resource initiatives. Excellence in the
lifecycleprojectmanagement, coupled with meeting timely delivery and budget constraints. Reflect
solid communicationand collaborate effortswith all members and levels of the organization to
achieve overall objectives.
 Expertise in the analysis of statistical data planning, design, set-up, installation,
configuration, operation, development, modification, maintenance and repair of LocalArea
Networks (LANs),Wide Area Networks (WANs) , other networksystems, related hardware,
softwareand applications
 Skill set includes technicalcore focusthat includes procedures and techniques involvedin
the planning, design, set-up, installation, configuration, operation, development,
modification, maintenance and repair of LANs, WANs and other systems and related
hardware/software applications
 Adept in Global NetworkManagement, Support and Security to include WAN and LAN usage,
implementation, networkterminology, principles, theories and techniques of networkdesign
and costs
 Excellencein Global NetworkArchitecture and Design – applicable types of cabling systems,
servers, hubs, routers, switches and other related equipment needed for a solid
implementation method
PROFESSIONALEXPERIENCE
CampusIT AssistantNetwork (Volunteer)/ CampusSupervisionAssistant
El Camino High School | Oceanside, California | 2004 – 2015
Play integral role in technical support toeducators regarding hardware and softwareissues. Address
technical issues in a timely manner ensuring clear and concisecommunication and instruction.
NotableContributions:
 Ledwith a comprehensiveunderstandingas CampusIT Professionalregardingdatabase
managementandAmericanNationalStandards Institute-TelecommunicationsIndustry
Association(ANSI-TIA).
 Successfullyadministeredandevaluatednetworksystems to ensureproperoperation,database
managementandconnectivity.

2. GREGORY L. FRAZIER Page 2
ShoeDepartmentSales/Personnel Manager
Nordstrom Inc.| Fashion Valley, Escondidoand University Town Center, California | 1994 - 2004
Developed and implemented best practices to increase sales and optimize scheduling and
productivity to coverNordstrom peak sales and holiday weekends. Serve as a leader and team-
player, thrives in environments requiring ability to effectively prioritizeand manage multiple
concurrent projects. Offersuperior communication and listening to ensure optimal outcomes.
Strengths include cultural sensitivity and an ability to build rapport with a diverse workforcein
multicultural settings.
NotableContributions:
 Ledvarious formalpresentationsconcerningdiverseinformationto leadershipand/ordecision
makers.
 Skilled in training,development,andevaluatingsales specialists.
 Initiatescopeplanningto leadsales teams andensureprofitableenvironments
PreviousCareerOverview:
M-1ArmorCrewman(19K)| United States Army
COMPANY A 1/10th CAVALRY FORSCOM, Fort Knox, Kentucky
NotableContributions:
 Awarded Army Service Ribbon, National Defense Service Medal, and Army Achievement
Medal
Educational Background
Master of Science in Information Systems and Technology Management
Expected Completion 2017
Capella University | Minneapolis, Minnesota
Bachelor of Science in Information Technology – Advanced Networking Systems
University of Phoenix | Phoenix, Arizona