(1) John Mirando is a senior consultant with over 10 years of experience in business transformation, technology leadership, and project management across various industries. (2) He has a proven track record of leading teams, implementing complex projects, and driving change management initiatives. (3) Mirando's recent roles include senior consulting positions providing strategic advisory services focused on mobile-first strategies and managing identity and workplace technology teams.

1. JOHN MIRANDO
535 Cranberry Place ● Roswell, GA 30076 ● (770) 597-4804 ● jmirando@gmail.com
Progressively promoted based on technical and leadership results, earning accolades for ability to
direct teams in complex transformation, integration and delivery; drive continuous improvement, cross
matrix team relationships and user experience oriented thinking.
Technologist – Leader – Innovator
Seasoned management consultant possessing 10+ years of comprehensive business transformation,
consultative problem solving and program management experience across a range of industries.
Collaborative, results-driven individual with a proven track record in team leadership, process
improvement, and change management. Respected thought-leader with demonstrated ability to lead and
deliver complex projects, function effectively at all levels of management, deliver lasting results and adapt
to increasing levels of responsibility. Exceptional written and verbal communication skills, strong technical
capabilities, and well-practiced leadership techniques help to create a bridge between various
stakeholders and organizational groups to advance project objectives.
− Confident, dedicated leader with career long record of promotion, stakeholder satisfaction, distributed
team development, broad technology and industry background.
− Strategic and Change Champion – reputation for tackling difficult problems head on and leading
through ambiguity maximizing cutting edge technology, proponent of disruptive innovation.
− Enterprise-wide transformation leader, with leadership adaptability to rapid changes in requirements
and enablement of cross-functional transparency to prevent and debunk siloed practices.
− Technology transparency and collaboration thought leader with emphasis on support, services,
and standards and best practices delivering powerful solutions in an intuitive package.
Leadership Qualifications In Action
„ ROADMAP DEVELOPMENT – Analysis and direction for Mobile First, Identity Management, and
Desktop/Mobile Operating Systems Roadmaps developing cross team and strategic alignment with
organizational initiatives.
„TECHNOLOGY LEADERSHIP – Drove fundamental security paradigm shift with the deployment of
Office 365 cloud technologies and mobile-first vision to enable technology transparent solutions driving
anytime, anywhere, managed end-point access while maintaining stringent security posture across
users in corporate, remote, and mobile environments.
„INTEGRATION SUCCESS – Redefined procurement practices for enterprise wide PC & Peripheral
purchases laying foundation for improved asset management, hardware chargeback models,
centralized warehousing & repairs.
„RESPONSIVENESS – 80% improvement with first call resolution and equal reduction in tier-2 support
ticket volume with attention to resolution practices, service desk enablement programs and alignment
with engineering and support teams establishing a new set of best practices.
„PROGRESSIVE LEADER – Drive IT as a service paradigm by visioning and modeling technologies as
services seen by our business partners ensuring technology transparency and simplicity. Provide
leadership that teaches, inspires, and promotes employee empowerment and career development.
Professional History
Senior Consultant, Strategy & Advisory Services, MobileIron LLC 2015-Present
Senior Manager, IT, Identity Services & Workplace Technologies, ADT LLC 2011-2015
• Senior Manager, IT, Mobile & Depot Operations, ADT LLC 2013
• Senior Manager, IT, Field Operations, ADT LLC 2012
• Senior Project Manager, Field Operations, ADT LLC 2011
Senior Managed Services Consultant, Managed Services, Idhasoft LLC 2010-2011
Senior Technical Project Manager, Solution & Implementation, ShopVisible 2010-2010
Project Manager, Mobile Field Force Solutions, Agentek 2007-2010

2. JOHN MIRANDO
535 Cranberry Place ● Roswell, GA 30076 ● (770) 597-4804 ● jmirando@gmail.com
JOHN MIRANDO 2
Senior Consultant 2015-Present
Strategy & Advisory Services
As a Senior Strategy & Advisory consultant, provide a comprehensive suite of services tailored to
accelerate Mobile First strategies in enterprises worldwide across public, private and national defense
organizations. Conduct stakeholder workshops, policy reviews, project and communications planning,
best practices and mobilization of business processes. Responsible for all technical and administrative
aspects of consulting, architecture direction, and business process recommendations in alignment with
the customer’s Mobile First maturity.
• Provide IT strategy consulting, current state assessments developing recommendations
and solutions that bridge the gap between the organization's high-level mission, vision,
and capabilities and people, process, and technical solutions, taking identified constraints
and existing technology into account.
• Collaborate with clients to define long-term vision, goals and strategies developing
transformation roadmaps and design clients' future processes and organizations.
• Monitor and direct the workflow of larger strategic consulting projects, including the
design of project plans and the supervision and work review for junior personnel.
• Apply business analysis, best practices and problem-solving skills with an in-depth
knowledge of the client's businesses to anticipate and identify client issues and concerns
and propose advice, as appropriate.
• Simplify difficult situations, models and issues to create executable actions and identify
opportunities to project team to expand services to clients that improve adoption and
collaboration.
Senior Manager, IT, 2014-2015
Identity Services & Workplace Technologies
Responsible for managing technology services across Identity Management, Messaging & Collaboration,
and End-User Compute Service teams delivering transformational change in the productivity stack with
the deployment & migration to Office 365 technologies and development of Windows 10 deployment
strategy and change management. Technologies/teams managed include: Active Directory, ADFS, RSA,
Forefront Identity Manager, MobileIron, Exchange, Office Productivity Stack, SharePoint, SCCM,
Adaptiva.
• Strategic interface for business/IT strategy development, solution discovery, service
management, risk management, and relationship management.
• Communicate decisions, priorities, and relevant project information regarding business
unit requests, projects, and initiatives to the appropriate levels of staff; align and calibrate
the organization’s technology deployment strategy with business strategy.
• Assist with the overall business technology planning, providing current knowledge and
future vision of technology and systems as each relate to the enterprise's competitive
position, as well as assist in strategic decisions.
• Manage the budget and forecast for assigned IT functions, accountable for variances in
the expenditures and departmental spending, as well as for operational and capital
forecast and expense.

3. JOHN MIRANDO
535 Cranberry Place ● Roswell, GA 30076 ● (770) 597-4804 ● jmirando@gmail.com
JOHN MIRANDO 3
Senior Manager, IT, 2013 - 2014
Sr. Manager IT, Mobile Operations
Responsible for managing IT personnel including end user and third party provider activities pertaining to
the design, development, deployment, documentation, and support of end-user corporate computing
assets and services. Supervise and grow a team of employees to provide technical experience, career
development, training, interviewing, hiring, as well as performance and compensation appraisals.
• Developed and maintained a mobile services team providing logistical and application support for
newly deployed mobile solutions within ADT.
• Provide guidance and vision through vendor selection and implementation for current Depot
Services model supporting all corporate computing assets across ADT.
• Manage Mobile Device Management platform ensuring software currency and feature/function
guidance to mobile development teams internal to ADT.
• Lead and directed cross-functional teams in the areas of technology direction, future planning, and
standard operating practices.
Senior Manager, 2012 – 2013 | Senior Project Manager, 2011 - 2012
Field Operations (Sales, Install & Service)
Responsible for managing IT personnel including end user and third party provider activities pertaining to
the design, development, testing, documentation, and implementation of application product and services.
Supervised and develop a team of employees to provide a technical experience within the mobility
environment and provide career development, training, interviewing, hiring, as well as performance and
compensation appraisals.
• Managed the selection and migration of ADT’s iOS deployment between MDM solutions and
established MDM management and app deployment practices reducing licenses costs by 40%.
• Coordinated system analysis and applications development activities through direct and indirect
staff, lead and directed cross-functional teams in the areas of scheduling, technology direction,
future planning, and standard development practices.
• Developed and maintained procedures that supported core day-to-day operations. Responsible for
overall financial, scope, and critical path management for assigned projects and team members.
• Define service levels, service agreements, and manage IT operations. Assist and prepare the
budget, forecast, and capital equipment reports.
• Coordinate communication with all enterprise areas that impact the scope, budget, risk, and
resources of the project.
Other Experience: Software Quality Assurance, Project Management and Management & Mentorship
Interests & Hobbies
Stand up Paddle, mountain biking, triathlete, yoga, hiking, and photography
Certifications & Education
Project Management Professional (PMP) December 2008
Major: Operations Management (Graduate Education)
Florida Atlantic University, Boca Raton, FL
Bachelors of Business Administration August 2004
Florida Atlantic University, Boca Raton, FL
Bachelor of Science June 1998
Northeastern University, Boston, MA