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SOMER GREGORY
10420HeddingsRoad,Catlett,VA 20119 / (703) 298-0269/ somergregory@gmail.com
SALES DIRECTOR
Solutions-focused,motivatedprofessionalwithacomprehensivebackgroundin sales,informationtechnology,managementand
training. Effective communicatorandliaisonknownforbuildingstrategic partnershipsandalliances. Highlyversatile; quickly
mastersnew roles,responsibilities,technologies,andenvironments. Reputation for integrity, dedication,and astrongwork
ethic.Continuouslypursuesopportunitiesto learnandtakes on challengesforfurther professionalgrowthanddevelopment.
Areasofexpertiseinclude:
Prospecting Skills • Presentation Skills • Client Relationships • Negotiation • Meeting Sales Goals • Sales Planning •
Program/Project Management • Blended Curricula Development • Performance Support Solutions • Quality Assurance •
Knowledge Transfer • Requirements Analysis • Communications • Proactive Problem Solving
PROFESSIONAL EXPERIENCE
Local SalesManager –CornerMedia,TysonsCorner,VA (January2016 -Present)
As the DigitalLocalSalesManagermyresponsibilitiesincludeaggressivelydevelopingandmaintainingdigital revenue,
collaboratingwithbusinessownerstocreatedigitalmarketingsolutionsdesignedtogrowtheir business.Additionally, I assist
with the healthandgrowth of other salesassociateswithdigitalsales andtrainingacrossthe US.
SalesExecutive –N-HanceWood Renewal,Fredericksburg,VA (Sept., 2015-January2016)
LeadSales Executivefor N-Hanceof Chesterfield,HenricoCounties&Fredericksburg, Virgina.
Planned,developed,identified,andimplemented businessopportunitiesbyidentifyingprospectsandevaluatingtheir positionin
the industry; researchingandanalyzing salesoptions.
Select Highlights:
 Soldproductsby establishingcontactanddevelopingrelationshipswithprospects;recommendingsolutions.
 Maintained relationshipswithclientsbyproviding support,information,andguidance,researchingand
recommendingnewopportunities;recommendingprofitandserviceimprovements.
 Identified productimprovementsornewproductsby remainingcurrentonindustrytrends, marketactivities,
andcompetitors.
 Maintained professionalandtechnical knowledgebyattendingeducationalworkshops;reviewing
professionalpublications;establishingpersonalnetworks,benchmarkingstate-of-the-artpractices;
participatinginprofessionalsocieties.
Ownerand President–S2G,Inc,Catlett,VA (January,2013 –September2015)
Owner of BAM Heroes• Burgers • Wings,Fredericksburg,Virginia
Managed the entire staff of the restaurant by multi-tasking and coordinating different sections in the
restaurant
Select Highlights:
 Introducednewideasininventiveness to increasebusiness.
 Analyzed andplannedrestaurantsalesand organizemarketingevents and promotionalplansaccordingly.
 Generateddetaileddaily,monthly, quarterlyand yearly reports on business,staff, and profit.
 Set budgets andexecuteplansfor departmentsales,productpurchaseandstaff development.
 Coordinatedandmanaged theentireoperationofthe restaurant by schedulingshifts,recruiting,trainingand
motivatingstaff.
 Maintainedhighstandardqualityhygiene,health andsafety
Resume
PROFESSIONAL EXPERIENCE
-Continued-
SOMER GREGORY, PAGE 2 somergregory@gmail.com
Southern Living AtHOME,Catlett,VA (October,2004 –December2013)
Owner of SouthernLivingAt HOMEfranchise, Catlett, Virginia
Developed, implemented & maintained effective & successful strategies for company and self-
financial growth.
Select Highlights:
 Developed referrals and contacts to other potential customers in assigned territory.
 Proactively worked in fast-paced, organized work environments with ease and little to no
supervision.
 Established local business contacts, prepared order configurations & price quotes to clients
effectively and efficiently with a sense of urgency and professionalism.
 Proven desire, ability and focus for learning new industries, technologies, sales/staffing and
recruiting techniques in order to effectively earn, sell, translate & maintain the value and
vision Southern Living to current and potential clients.
Sr. TechnicalTrainer –Lockheed Martin,Info Systemsand Global Solutions,Washington,DC(Nov.,2012-2013)
LeadInstructionalSystems Designer,FederalAviationAdministration, OfficeofAir Traffic Technical Training(AJI).
Plans, develops, implementsandmanagestechnical producttrainingprogramstoprovidestandard, repeatablemodules,
customizedandnewproductmodulesforcustomers,and/oremployees,andfieldsupport personnel.
Select Highlights:
 Managingtheorchestrationofinstructors,SubjectMatterExperts, instructionaltechnologistsandmultimedia
developersto analyze, design,anddevelop distributedlearningsolutions.
 Creating asynchronousandsynchronousinstructiondesignsandotheradvancedlearningstrategiestomeetthe needs
of the learnersin a distributedlearningenvironment.
 Implementingtrainingprogramsbypreparingandrevisinglessonplansand trainingmaterialsto identify developmental
needs,as wellas preparingpersonnelformoreresponsiblepositionsandincreasingeffectivenessinpresent
assignmentsto ensurecoursematerialreflectcurrentspecificationsandregulations.
Sr. TrainingSpecialist–TheMooreGroup,Norfolk,VA (Jan.,2012-Nov.,2012)
CommunicationsandTrainingLead,Departmentof State (DOS),Rosslyn, VA.
Implementedandmanagedlargemulti-phasedcommunications,trainingandchangemanagementefforts acrossa spectrum of
Departmentof State programs.
Select Highlights:
 Provided DoS ProjectManagementandTrainingManagementexpertiseindeterminingtheviabilityandeffectiveness of
deployingremotetrainingacrosstheentire COAST Cashieringcommunity- worldwide.
 Provided DoS CommunicationsandTrainingManagementroll-outsupportforthe deploymentof the GlobalFinancial
ManagementSystem (GFMS)softwareupgradeto eachof the GFMSusercommunities –nationwide.
 Leveragedthe use of technologyand eLearningprogramsforintegrationintothe developmentanddelivery of eachtraining
program.
Resume
PROFESSIONAL EXPERIENCE
-Continued-
SOMER GREGORY, PAGE 3 somergregory@gmail.com
Sr. PrincipleTrainingSpecialist –General Dynamics Information Technology,Washington,DC(Sept.,2011-Jan.,2012)
InstructionalSystems DesignerandTrainingLead,FederalEnergyRegulatoryCommission(FERC),Washington,D.C.
Appliedthe ADDIE modelacrossafullspectrum of educationalprogramstocustomizecoursesforagencyandcontractpersonnel.
SelectedHighlights:
 Facilitatedtheexecutionofalltrainingplansin the deliveryof eachISD trainingprogram.
 Designedanddevelopeda blendedlearningenvironmenttoinclude: Web-BasedTraining(WBT),jobaids,workshops,
seminarsandplatform instructionforeacheducationalprogramwithintheCommission.
 Monitorededucational coststo ensurebudgetis not exceeded,andpreparedbudgetreportsto justify expenditures.
 Provided supervisionandleadershipto lowerlevel trainingemployees,as wellas IT SupportTechniciansininstructional
activities.
 Developedcriteriafor evaluatingthe effectiveness of trainingactivities, participantprogress,andprogram effectiveness.
 Producedtechnical documentationanddesigntemplatesforbusinessandIT systems withinthe FERC.
Education ProgramLiaison –ChickasawNation Industries,Washington,DC(October, 2010-September,2011)
BusinessAnalyst /Instructional Systems Designer,FederalAviationAdministration(FAA)Air Traffic Organization(ATO).
Improved informationdisseminationamongkeystakeholdersandidentifiededucationalrequirementsviaa CloudComputing
environment,acrossfour majorFAA-ATO program offices:NextGen,Safety, ATO CommunicationsOffice,andHughes
TechnicalCenter.
SelectedHighlights:
 AppliedISD theory andtechniquestolearners,establishingcurriculaformanagersandexecutives.
 Worked with the ContentProductionTeamtodevelopa properblendof CQ5web-basedcontent:video, text, audioand
socialmediatechniquestocover informationinthe NBCCloud.
Conductedneedsassessmentstostrategize with the IT Team todevelopandfacilitatea CQ5collaborativeplatform forATO
Managerstoshare information,partneronspecific projectsandbuildcommunitiesofinterestwithinthe ATO.
Sr. Business Analyst-Advanced TechnologySystems,McLean,VA (March,2004-September,2010)
BusinessAnalyst /TrainingLead, DefenseSupplyCenter, Philadelphia(DSCP)SubsistenceSystemsDivision.
Maintainedfullaccountabilityfor serving as DeputyTrainingLeadforKnowledgeTransfer(KT)/TrainingandChange
Managementforthe Joint DepartmentofDefense (DoD)CommonFoodManagementSystem (CFMS),anAcquisitionCategory
(ACAT) III Program. Oversaw allcontractualKT requirementsnecessarytofully develop a detailed,ISD model,usingthe
ADDIE modelto deployto the UnitedStates (US) ArmedServices.
SelectedHighlights:
 Spearheadedallfacetsof the KT IntegratedProcessTeam (IPT)workinggroupwithDSCPandthe US Services to provide
comprehensivespecifictrainingtoallsite, regionalandHeadquarterspersonnel.
 Createdand integratedadiverse rangeof key KT/Trainingprojectplans,assigningtasks,resourcesandproject
implementationdates,deadlinesandfunctionalmodulesinorderto effectively deployblendedlearning/trainingtoeachof the
Services.
 Authored, updated,andmaintainedtrainingcontentandwirediagram developmentforweb-basedLearningManagement
System (LMS) curriculainsupportof a SharableContentObjectReferenceModel(SCORM)conformantknowledgetracking
tool to the US Armed Services.
Resume
PROFESSIONAL EXPERIENCE
-Continued-
SOMER GREGORY, PAGE 4 somergregory@gmail.com
SeniorTrainer -SpectrumTechnologyServices,McLean,VA (April,2003-March,2004)
SeniorEducationCoordinatorfor FreddieMac,Integrated BidDivision.
Designedandimplementedinnovativeandengagingtrainingcurricula,includinghands-ontrainingcourses,usermanuals,job
aids, anddata in accordancewithFreddieMac.
SelectedHighlights:
 Liaisedbetweendifferentdepartmentsto executekeydeploymentsupportby generatingdeliverablessuchaswebpages
andlinks to job-aidsanddocumentationspecifictoapplicationrequirements.
SeniorStaffMember -ConcurrentTechnologiesCorporation,Alexandria,VA (April,2001-April,2003)
SeniorBusinessAnalyst for the NationalSecurityDivision,AdvancedDistributedLearningCo-Laboratory.
Createdand implementedawell-receivedcommonsetof guidelinesinthefieldof the SharableContentObjectReference
Model(SCORM)tosupportthe rapidlyexpandingAdvancedDistributedLearninginitiatives. Drafted and implementedabroad
rangeof softwaredevelopmentprocessesandsoftwarequalityassuranceplans. Contributedtechnicalexpertisetoward the
testing of Web-basedgamingand authoringtoolsas applicabletoSCORM.
SelectedHighlights:
 Proficientlyprovided extensive supportand assistanceinthe executionofWeb site graphic redesignsandcurriculacontent
developmentactivities,includingsketchinginput,developingroughmock-ups,andcoordinatingproductionoffinalproducts.
SeniorTrainer/Business Analyst-CACI Inc.,Chantilly,VA (May,1990-April 2001)
ImplementationSpecialistfor the eBusinessSolutionsDivision,WebDesignandSupportServices Team.
Plannedandcoordinatedmultiplesimultaneousprojectstomaximizeefficiencyandachievecriticaltimelines. Collaboratively
workedwith currentandprospectiveclientsto analyze businessprocessrequirementsfora blendedlearningapproachand
integrationof allsystem requirements.
SelectedHighlights:
 Successfullydevelopedandmanagedthelearningcontentfor platform andwebbasedtraining,promotionalcollateral,
technical briefings,andpresentations,aswell as supportingwebdesignersandmultimediaspecialistswithHTML
developmentof website designs,layouts, graphics,andnavigation.
CareerNote: Additionalexperienceasa Systems Engineer,CACI Inc. andFunctionalAnalyst for the eBusinessSolutions
Division, ePaymentTeam inthefield of UWI Internet FormsandServlet Technologies.
EDUCATION
Bachelor of Science, Business Administration, Concentration in Marketing, Longwood University, Farmville, VA
Association for Talent Development (ATD) Professional Membership
CLEARANCES
Secret Clearance provided byDISCO
TECHNICAL PROFICIENCIES
Microsoft Office Suite, including Project, and Visio; Microsoft SharePoint; Adobe Captivate; Adobe Presenter; Adobe Connect;
Adobe CQ5 Content Author; SMART Notebook and SMART Board Technologies; BMC RemedyAR System

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Gregory_Somer_-_Resume_Sales Manager_04_2016

  • 1. Resume SOMER GREGORY 10420HeddingsRoad,Catlett,VA 20119 / (703) 298-0269/ somergregory@gmail.com SALES DIRECTOR Solutions-focused,motivatedprofessionalwithacomprehensivebackgroundin sales,informationtechnology,managementand training. Effective communicatorandliaisonknownforbuildingstrategic partnershipsandalliances. Highlyversatile; quickly mastersnew roles,responsibilities,technologies,andenvironments. Reputation for integrity, dedication,and astrongwork ethic.Continuouslypursuesopportunitiesto learnandtakes on challengesforfurther professionalgrowthanddevelopment. Areasofexpertiseinclude: Prospecting Skills • Presentation Skills • Client Relationships • Negotiation • Meeting Sales Goals • Sales Planning • Program/Project Management • Blended Curricula Development • Performance Support Solutions • Quality Assurance • Knowledge Transfer • Requirements Analysis • Communications • Proactive Problem Solving PROFESSIONAL EXPERIENCE Local SalesManager –CornerMedia,TysonsCorner,VA (January2016 -Present) As the DigitalLocalSalesManagermyresponsibilitiesincludeaggressivelydevelopingandmaintainingdigital revenue, collaboratingwithbusinessownerstocreatedigitalmarketingsolutionsdesignedtogrowtheir business.Additionally, I assist with the healthandgrowth of other salesassociateswithdigitalsales andtrainingacrossthe US. SalesExecutive –N-HanceWood Renewal,Fredericksburg,VA (Sept., 2015-January2016) LeadSales Executivefor N-Hanceof Chesterfield,HenricoCounties&Fredericksburg, Virgina. Planned,developed,identified,andimplemented businessopportunitiesbyidentifyingprospectsandevaluatingtheir positionin the industry; researchingandanalyzing salesoptions. Select Highlights:  Soldproductsby establishingcontactanddevelopingrelationshipswithprospects;recommendingsolutions.  Maintained relationshipswithclientsbyproviding support,information,andguidance,researchingand recommendingnewopportunities;recommendingprofitandserviceimprovements.  Identified productimprovementsornewproductsby remainingcurrentonindustrytrends, marketactivities, andcompetitors.  Maintained professionalandtechnical knowledgebyattendingeducationalworkshops;reviewing professionalpublications;establishingpersonalnetworks,benchmarkingstate-of-the-artpractices; participatinginprofessionalsocieties. Ownerand President–S2G,Inc,Catlett,VA (January,2013 –September2015) Owner of BAM Heroes• Burgers • Wings,Fredericksburg,Virginia Managed the entire staff of the restaurant by multi-tasking and coordinating different sections in the restaurant Select Highlights:  Introducednewideasininventiveness to increasebusiness.  Analyzed andplannedrestaurantsalesand organizemarketingevents and promotionalplansaccordingly.  Generateddetaileddaily,monthly, quarterlyand yearly reports on business,staff, and profit.  Set budgets andexecuteplansfor departmentsales,productpurchaseandstaff development.  Coordinatedandmanaged theentireoperationofthe restaurant by schedulingshifts,recruiting,trainingand motivatingstaff.  Maintainedhighstandardqualityhygiene,health andsafety
  • 2. Resume PROFESSIONAL EXPERIENCE -Continued- SOMER GREGORY, PAGE 2 somergregory@gmail.com Southern Living AtHOME,Catlett,VA (October,2004 –December2013) Owner of SouthernLivingAt HOMEfranchise, Catlett, Virginia Developed, implemented & maintained effective & successful strategies for company and self- financial growth. Select Highlights:  Developed referrals and contacts to other potential customers in assigned territory.  Proactively worked in fast-paced, organized work environments with ease and little to no supervision.  Established local business contacts, prepared order configurations & price quotes to clients effectively and efficiently with a sense of urgency and professionalism.  Proven desire, ability and focus for learning new industries, technologies, sales/staffing and recruiting techniques in order to effectively earn, sell, translate & maintain the value and vision Southern Living to current and potential clients. Sr. TechnicalTrainer –Lockheed Martin,Info Systemsand Global Solutions,Washington,DC(Nov.,2012-2013) LeadInstructionalSystems Designer,FederalAviationAdministration, OfficeofAir Traffic Technical Training(AJI). Plans, develops, implementsandmanagestechnical producttrainingprogramstoprovidestandard, repeatablemodules, customizedandnewproductmodulesforcustomers,and/oremployees,andfieldsupport personnel. Select Highlights:  Managingtheorchestrationofinstructors,SubjectMatterExperts, instructionaltechnologistsandmultimedia developersto analyze, design,anddevelop distributedlearningsolutions.  Creating asynchronousandsynchronousinstructiondesignsandotheradvancedlearningstrategiestomeetthe needs of the learnersin a distributedlearningenvironment.  Implementingtrainingprogramsbypreparingandrevisinglessonplansand trainingmaterialsto identify developmental needs,as wellas preparingpersonnelformoreresponsiblepositionsandincreasingeffectivenessinpresent assignmentsto ensurecoursematerialreflectcurrentspecificationsandregulations. Sr. TrainingSpecialist–TheMooreGroup,Norfolk,VA (Jan.,2012-Nov.,2012) CommunicationsandTrainingLead,Departmentof State (DOS),Rosslyn, VA. Implementedandmanagedlargemulti-phasedcommunications,trainingandchangemanagementefforts acrossa spectrum of Departmentof State programs. Select Highlights:  Provided DoS ProjectManagementandTrainingManagementexpertiseindeterminingtheviabilityandeffectiveness of deployingremotetrainingacrosstheentire COAST Cashieringcommunity- worldwide.  Provided DoS CommunicationsandTrainingManagementroll-outsupportforthe deploymentof the GlobalFinancial ManagementSystem (GFMS)softwareupgradeto eachof the GFMSusercommunities –nationwide.  Leveragedthe use of technologyand eLearningprogramsforintegrationintothe developmentanddelivery of eachtraining program.
  • 3. Resume PROFESSIONAL EXPERIENCE -Continued- SOMER GREGORY, PAGE 3 somergregory@gmail.com Sr. PrincipleTrainingSpecialist –General Dynamics Information Technology,Washington,DC(Sept.,2011-Jan.,2012) InstructionalSystems DesignerandTrainingLead,FederalEnergyRegulatoryCommission(FERC),Washington,D.C. Appliedthe ADDIE modelacrossafullspectrum of educationalprogramstocustomizecoursesforagencyandcontractpersonnel. SelectedHighlights:  Facilitatedtheexecutionofalltrainingplansin the deliveryof eachISD trainingprogram.  Designedanddevelopeda blendedlearningenvironmenttoinclude: Web-BasedTraining(WBT),jobaids,workshops, seminarsandplatform instructionforeacheducationalprogramwithintheCommission.  Monitorededucational coststo ensurebudgetis not exceeded,andpreparedbudgetreportsto justify expenditures.  Provided supervisionandleadershipto lowerlevel trainingemployees,as wellas IT SupportTechniciansininstructional activities.  Developedcriteriafor evaluatingthe effectiveness of trainingactivities, participantprogress,andprogram effectiveness.  Producedtechnical documentationanddesigntemplatesforbusinessandIT systems withinthe FERC. Education ProgramLiaison –ChickasawNation Industries,Washington,DC(October, 2010-September,2011) BusinessAnalyst /Instructional Systems Designer,FederalAviationAdministration(FAA)Air Traffic Organization(ATO). Improved informationdisseminationamongkeystakeholdersandidentifiededucationalrequirementsviaa CloudComputing environment,acrossfour majorFAA-ATO program offices:NextGen,Safety, ATO CommunicationsOffice,andHughes TechnicalCenter. SelectedHighlights:  AppliedISD theory andtechniquestolearners,establishingcurriculaformanagersandexecutives.  Worked with the ContentProductionTeamtodevelopa properblendof CQ5web-basedcontent:video, text, audioand socialmediatechniquestocover informationinthe NBCCloud. Conductedneedsassessmentstostrategize with the IT Team todevelopandfacilitatea CQ5collaborativeplatform forATO Managerstoshare information,partneronspecific projectsandbuildcommunitiesofinterestwithinthe ATO. Sr. Business Analyst-Advanced TechnologySystems,McLean,VA (March,2004-September,2010) BusinessAnalyst /TrainingLead, DefenseSupplyCenter, Philadelphia(DSCP)SubsistenceSystemsDivision. Maintainedfullaccountabilityfor serving as DeputyTrainingLeadforKnowledgeTransfer(KT)/TrainingandChange Managementforthe Joint DepartmentofDefense (DoD)CommonFoodManagementSystem (CFMS),anAcquisitionCategory (ACAT) III Program. Oversaw allcontractualKT requirementsnecessarytofully develop a detailed,ISD model,usingthe ADDIE modelto deployto the UnitedStates (US) ArmedServices. SelectedHighlights:  Spearheadedallfacetsof the KT IntegratedProcessTeam (IPT)workinggroupwithDSCPandthe US Services to provide comprehensivespecifictrainingtoallsite, regionalandHeadquarterspersonnel.  Createdand integratedadiverse rangeof key KT/Trainingprojectplans,assigningtasks,resourcesandproject implementationdates,deadlinesandfunctionalmodulesinorderto effectively deployblendedlearning/trainingtoeachof the Services.  Authored, updated,andmaintainedtrainingcontentandwirediagram developmentforweb-basedLearningManagement System (LMS) curriculainsupportof a SharableContentObjectReferenceModel(SCORM)conformantknowledgetracking tool to the US Armed Services.
  • 4. Resume PROFESSIONAL EXPERIENCE -Continued- SOMER GREGORY, PAGE 4 somergregory@gmail.com SeniorTrainer -SpectrumTechnologyServices,McLean,VA (April,2003-March,2004) SeniorEducationCoordinatorfor FreddieMac,Integrated BidDivision. Designedandimplementedinnovativeandengagingtrainingcurricula,includinghands-ontrainingcourses,usermanuals,job aids, anddata in accordancewithFreddieMac. SelectedHighlights:  Liaisedbetweendifferentdepartmentsto executekeydeploymentsupportby generatingdeliverablessuchaswebpages andlinks to job-aidsanddocumentationspecifictoapplicationrequirements. SeniorStaffMember -ConcurrentTechnologiesCorporation,Alexandria,VA (April,2001-April,2003) SeniorBusinessAnalyst for the NationalSecurityDivision,AdvancedDistributedLearningCo-Laboratory. Createdand implementedawell-receivedcommonsetof guidelinesinthefieldof the SharableContentObjectReference Model(SCORM)tosupportthe rapidlyexpandingAdvancedDistributedLearninginitiatives. Drafted and implementedabroad rangeof softwaredevelopmentprocessesandsoftwarequalityassuranceplans. Contributedtechnicalexpertisetoward the testing of Web-basedgamingand authoringtoolsas applicabletoSCORM. SelectedHighlights:  Proficientlyprovided extensive supportand assistanceinthe executionofWeb site graphic redesignsandcurriculacontent developmentactivities,includingsketchinginput,developingroughmock-ups,andcoordinatingproductionoffinalproducts. SeniorTrainer/Business Analyst-CACI Inc.,Chantilly,VA (May,1990-April 2001) ImplementationSpecialistfor the eBusinessSolutionsDivision,WebDesignandSupportServices Team. Plannedandcoordinatedmultiplesimultaneousprojectstomaximizeefficiencyandachievecriticaltimelines. Collaboratively workedwith currentandprospectiveclientsto analyze businessprocessrequirementsfora blendedlearningapproachand integrationof allsystem requirements. SelectedHighlights:  Successfullydevelopedandmanagedthelearningcontentfor platform andwebbasedtraining,promotionalcollateral, technical briefings,andpresentations,aswell as supportingwebdesignersandmultimediaspecialistswithHTML developmentof website designs,layouts, graphics,andnavigation. CareerNote: Additionalexperienceasa Systems Engineer,CACI Inc. andFunctionalAnalyst for the eBusinessSolutions Division, ePaymentTeam inthefield of UWI Internet FormsandServlet Technologies. EDUCATION Bachelor of Science, Business Administration, Concentration in Marketing, Longwood University, Farmville, VA Association for Talent Development (ATD) Professional Membership CLEARANCES Secret Clearance provided byDISCO TECHNICAL PROFICIENCIES Microsoft Office Suite, including Project, and Visio; Microsoft SharePoint; Adobe Captivate; Adobe Presenter; Adobe Connect; Adobe CQ5 Content Author; SMART Notebook and SMART Board Technologies; BMC RemedyAR System