This document discusses the rise of e-commerce immediacy and its impact on supply chain management. It begins by providing background on e-commerce, noting that it accounts for trillions in global sales annually. It then discusses the new trend of e-commerce immediacy, where customers expect delivery within 48 hours or less. This is creating major changes for supply chains, which must adapt to store and transport products more quickly to meet rising customer demands. The document argues that immediacy is becoming a megatrend that will drive the creation of entirely new supply chain models and strategies. Companies will need to focus on speed, flexibility, inventory velocity and advanced integration to keep up with these accelerating customer expectations.
E-commerce omnichannel is the reality of the new selling. Its success is driven by the New Supply Chain. Learn about it and its Essentials. Or face the risk of Being Amazoned.
Presentation made at LOG.AE in Dubai for 3PLs and other logistics servixe providers. Creating a value proposition to increase customer retention, gain better sales, improve profit margins and distinguish in marketplace from other commodity service providers. Presentation was very well received.
Are You Aligned Where Supply Chain Management is GoingTom Craig
Manufacturers. Retailers. Logistics / transport providers. SMEs. The New Reality is driven by the New Supply Chain. Are you aligned where supply chain management is going? This can be defined as: Threats, Your Business Model, Supply Chain Management as Innovative Disruption, Your Future.
There is a new supply chain management that drove the success of Amazon and e-commerce. And it is moving across industries, markets and the world. Speed is the new competition. Are you a leader or a laggard here? What it is. Essentials/Elements. Think Supply Chain Management Is Disruptive Innovation. Manufacturers. Retailers.
Markeplace: welcome to the new era of e-commecenrequillart
All you need to know about marketplace and the way they reshaped e-commerce landscape
this white paper aimes btoC & Bto Retailer, brands, whoelsalers and any merchants which are looking for additionnal and quick onlien sales.
E-commerce omnichannel is the reality of the new selling. Its success is driven by the New Supply Chain. Learn about it and its Essentials. Or face the risk of Being Amazoned.
Presentation made at LOG.AE in Dubai for 3PLs and other logistics servixe providers. Creating a value proposition to increase customer retention, gain better sales, improve profit margins and distinguish in marketplace from other commodity service providers. Presentation was very well received.
Are You Aligned Where Supply Chain Management is GoingTom Craig
Manufacturers. Retailers. Logistics / transport providers. SMEs. The New Reality is driven by the New Supply Chain. Are you aligned where supply chain management is going? This can be defined as: Threats, Your Business Model, Supply Chain Management as Innovative Disruption, Your Future.
There is a new supply chain management that drove the success of Amazon and e-commerce. And it is moving across industries, markets and the world. Speed is the new competition. Are you a leader or a laggard here? What it is. Essentials/Elements. Think Supply Chain Management Is Disruptive Innovation. Manufacturers. Retailers.
Markeplace: welcome to the new era of e-commecenrequillart
All you need to know about marketplace and the way they reshaped e-commerce landscape
this white paper aimes btoC & Bto Retailer, brands, whoelsalers and any merchants which are looking for additionnal and quick onlien sales.
New Reality Omnichannel new selling new supply chainTom Craig
Read about the new selling reality and what you must do to compete in this world of customer power, order delivery velocity, and the Perfect Order--all driven by strategic and weaponized Supply Chain Management. It will be about leaders and laggards.
Lean business modeling: The Simplest, Fastest, and Funnest Way to Visualize, ...Rod King, Ph.D.
There are two distinct approaches on the spectrum of business modeling: "Fat" Business Modeling and "Lean" Business Modeling. Fat Business Modeling include the use of business modeling tools such as Porter's Value Chain and Five Forces; Kaplan & Norton's Balanced Scorecard and Strategy Map; Osterwalder's Business Model Canvas. Lean Business Modeling, which is pioneered by Rod King, has tools such as the Business Model Iceberg and Business Model Strip. The extreme end of Lean Business Modeling is occupied by the tool of the Business Model Strip which uses a graphical approach to business modeling: business models are represented using nodes (dots) and linkages (lines) as well as arrows to indicate dynamic relationships and interactions. A Business Model Strip consists of three engines: Customer Growth Engine, Enterprise Engine, and Value Engine.
In the above presentation, the process of Lean Business Modeling is summarized using the example of three major retailers in the US: Wal-Mart, Target, and Costco. Advantages of using Lean Business Modeling include greater simplicity, speed, and fun especially in business model conversations, analysis, and design. In addition, Lean Business Modeling can be used to illustrate business model archetypes.
Finally, diagrams of Business Model Strips can be expanded to Business Model Icebergs, Business Model Canvases, Strategy Maps, and Value Chains. Business Model Strips provide flexibility in design as the designer can zoom in and out of specific parts or engines of a Business Model Strip.
Oracle approach and solution for the retail industry presented at Retail Summit 2009 conference at Prague on February 4th 2009 by Paul DicksonVice President Retail, Oracle
New Reality Omnichannel new selling new supply chainTom Craig
Read about the new selling reality and what you must do to compete in this world of customer power, order delivery velocity, and the Perfect Order--all driven by strategic and weaponized Supply Chain Management. It will be about leaders and laggards.
Lean business modeling: The Simplest, Fastest, and Funnest Way to Visualize, ...Rod King, Ph.D.
There are two distinct approaches on the spectrum of business modeling: "Fat" Business Modeling and "Lean" Business Modeling. Fat Business Modeling include the use of business modeling tools such as Porter's Value Chain and Five Forces; Kaplan & Norton's Balanced Scorecard and Strategy Map; Osterwalder's Business Model Canvas. Lean Business Modeling, which is pioneered by Rod King, has tools such as the Business Model Iceberg and Business Model Strip. The extreme end of Lean Business Modeling is occupied by the tool of the Business Model Strip which uses a graphical approach to business modeling: business models are represented using nodes (dots) and linkages (lines) as well as arrows to indicate dynamic relationships and interactions. A Business Model Strip consists of three engines: Customer Growth Engine, Enterprise Engine, and Value Engine.
In the above presentation, the process of Lean Business Modeling is summarized using the example of three major retailers in the US: Wal-Mart, Target, and Costco. Advantages of using Lean Business Modeling include greater simplicity, speed, and fun especially in business model conversations, analysis, and design. In addition, Lean Business Modeling can be used to illustrate business model archetypes.
Finally, diagrams of Business Model Strips can be expanded to Business Model Icebergs, Business Model Canvases, Strategy Maps, and Value Chains. Business Model Strips provide flexibility in design as the designer can zoom in and out of specific parts or engines of a Business Model Strip.
Oracle approach and solution for the retail industry presented at Retail Summit 2009 conference at Prague on February 4th 2009 by Paul DicksonVice President Retail, Oracle
42 Accounts Payable Interview Questions and AnswersRahat Kazmi
The Most Common 42 Accounts Payable Interview Questions: Please review these with Answers. If it helped you in anyway, please Like our pages and recommend us to your Network.
5 Key Metrics that will Empower Your AP Organization
Document
The most vulnerable area of accounting in any company is the outflow of cash resources – the accounts payable function. Learn which KPIs you need to measure and how to improve them.
AP Automation makes them easy to track.
E Commerce Business Classfication, Business Revenue ModelMuhammed Talha
You’ll need to familiarize yourself with each type of business model before you start your ecommerce business:
Major Ecommerce Business Classifications B2B Ecommerce B2C Ecommerce C2C Ecommerce C2B Ecommerce
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Valters Lauzums
E-commerce in 2024 is characterized by a dynamic blend of opportunities and significant challenges. Supply chain disruptions and inventory shortages are critical issues, leading to increased shipping delays and rising costs, which impact timely delivery and squeeze profit margins. Efficient logistics management is essential, yet it is often hampered by these external factors. Payment processing, while needing to ensure security and user convenience, grapples with preventing fraud and integrating diverse payment methods, adding another layer of complexity. Furthermore, fulfillment operations require a streamlined approach to handle volume spikes and maintain accuracy in order picking, packing, and shipping, all while meeting customers' heightened expectations for faster delivery times.
Amid these operational challenges, customer data has emerged as an important strategy. By focusing on personalization and enhancing customer experience from historical behavior, businesses can deliver improved website and brand experienced, better product recommendations, optimal promotions, and content to meet individual preferences. Better data analytics can also help in effectively creating marketing campaigns, improving customer retention, and driving product development and inventory management.
Innovative formats such as social commerce and live shopping are beginning to impact the digital commerce landscape, offering new ways to engage with customers and drive sales, and may provide opportunity for brands that have been priced out or seen a downturn with post-pandemic shopping behavior. Social commerce integrates shopping experiences directly into social media platforms, tapping into the massive user bases of these networks to increase reach and engagement. Live shopping, on the other hand, combines entertainment and real-time interaction, providing a dynamic platform for showcasing products and encouraging immediate purchases. These innovations not only enhance customer engagement but also provide valuable data for businesses to refine their strategies and deliver superior shopping experiences.
The e-commerce sector is evolving rapidly, and businesses that effectively manage operational challenges and implement innovative strategies are best positioned for long-term success.
Executive Symposium: Achieving Hypergrowth Through B2B Digital StrategiesMirakl
Leading B2B organizations weigh in on the critical role of marketplaces and platforms in their hypergrowth and digital transformation strategy.
________________________________________________
Being a market leader means staying a step ahead of the rest. For industry giants Avnet and ABB, the future is digital. They’re owning the B2B digital transformation imperative, with innovative digital strategies that bring them closer to buyers and streamlines supply chains – all to offer the leading customer experience within their respective industries.
In this on-demand B2B Executive Symposium, hear MaryAnn Miller, Chief Administrative Officer at Avnet, Nishant Nishant, VP of Digital at Avnet, and Samer Shehadeh Global eCommerce & Innovation Director for ABB Electrification, in conversation with Joe Cicman, Sr. Analyst at Forrester, and discover how their businesses are transforming to stay at the head of the pack. You’ll learn:
- Why these industry giants are investing in a marketplace strategy now
- How to develop a leading digital transformation strategy of your own
- The secrets to effective change management in large organizations
The digital tide is hitting all of us, profoundly transforming our
everyday lives, and dramatically transforming the way
consumers behave and think about brands. Far from being the harbinger of the end of retail, digital is a big competitive advantage for stores that know how to use it. This presentation was shared by McKinsey partner Nathalie Remy (Paris) at the Women's Wear Daily Apparel and Retail CEO Summit. View McKinsey's top retail content: http://mckinseyonmarketingandsales.com/sector/retail
NEW REALITY: Selling Duality & Supply Chain DualityTom Craig
Omnichannel requires different supply chains to drive success in each channel. One Size Does Not Fit All. This is global event. Across industries and markets. And it is constantly changing. View the New Supply Chain Elements and Essentials. And more. For manufacturers and retailers.
4 Steps Selling Cross-Border to China - Brand CatalyserChristie Ding
Brand Catalyser is a leading Multicultural Brand Experience Agency based in Australian and China, we are specialised in Cross-Border & Cross-Cultural strategy and planning. We are introducing a quick playbook of 4 Steps Selling Cross-Border to China.
The Number One Digital Challenge Facing B2B TodayImran Choudhary
IBM recently hosted an open round table in London to discuss the temperament and disruptors in UK B2B Commerce with a number of key industry influencers and subject matter experts.
We explored the challenges faced, but equally the opportunities
and notable success stories.
Our discussion centred on what the #1 Digital Challenge Facing B2B is today, and what opportunities this may present to the new digital seller.
We also explored the importance of the user experience and the supporting infrastructure, as well as managing organisational and cultural change in the implementation of a new digital B2B strategy.
It comes as no surprise that the dialogue of the session very quickly expanded into the role of multi–Channel campaigns, technology, people, culture, and business change.
These facets where explored in great detail and we have summarised the highlights and key insights in this report.
Decoding the Cross border eCommerce Puzzle - an Anchanto Document devin simon
In recent years, technology has enabled eCommerce retailers and manufacturers to reach customers across borders. However, there are various challenges that need to be tackled in order to flourish at cross-border trade. If you are thinking cross-border, few questions are natural to arise:
Will I benefit from cross-border eCommerce?
Would my products actually sell across borders?
How to overcome logistic challenges in cross-border eCommerce?
This white paper gives you in-depth insights into all of these and much more. Also, explore how technology is the solution to enhance and navigate endless possibilities through cross-border eCommerce.
Categories Of Businesses And The Functionality Of Their Respective Models.Pravin Rahangdale
In the provided content, information has been shared regarding various businesses and their operational modules. The discourse encompasses an exploration of the global landscape of business types and their operational dynamics. Additionally, it delves into distinct sales approaches, offering pertinent details on the subject. Furthermore, the discussion touches upon various business models, supplemented by illustrative examples.
Amit Kumar Head OLX Autos presented to the IIM Lucknow class of 2021. He shared his career journey and spoke about how marketplaces have generated value and evolved. How companies like Uber, OLA, Amazon, OYO have build their businesses. How Inventory and controlled marketplaces differ from open marketplaces.
Rolling Adaptabilty for Supply Chains Rev.pptxTom Craig
Supply chains have gone through 3 years of disruption. The reality is that there is more chaos to come. You and your customers are in a time of continuous disruptions. This is about you and your customers because you are part of their supply chain.
What are you going to do? Will you keep reacting to what is happening? Or will you move to Rolling Adaptability for your supply chain? This will provide business continuity.
Review here as to Continuous Disruptions, Supply Chains, & Rolling Adaptability.
Challenges. Two years and counting. Many issues. And we must recognize we are in a time of continuous supply chain disruption. What you should be doing today and going forward with your supply chain management and its logistics.
International lean supply chain managementTom Craig
The keys are to reduce excess time and improve reliability in supply chains. This is especially true in the upstream/inbound segment of the end-to-end supply chain. Upstream with its size, complexity, and non-linearity. Inbound where the supply of supply chains begin. Reducing time and improving reliability makes better forecasting, lead time & ERP, mitigates bull whip effect, accelerates inventory, and frees up capital for other investments. Focus on key products, suppliers, and logistics providers. Use data analytics and Value Stream Mapping. Do it both pre-pandemic and now for a better understanding.
A lesson from the pandemic is the strategic and critical importance of supply chain management. With that goes the need for supply chain resilience. Both inside and outside four walls. It started out about technology, but as the pandemic continued, logistics and logistics infrastructure is showing as a key for supply chain resilience. View these for content that may assist you to make your supply chain resilient.
New Normal and New Supply Chain Management -- Part 2Tom Craig
With the pandemic, companies around the world confirmed the strategic and critical importance of SCM. All the time that the pandemic has gone on. The new, post-pandemic supply chain management is key to much that companies, both manufacturers and retailers, have to do. E-commerce. Supply chain resilience. Reshore. And the impact of the pandemic-- Inventory. Understand your end-to-end supply chain. Change is not an option.
The pandemic confirmed the critical and strategic importance of supply chain management. Lessons learned/takeaways have created a new SCM. Part 1 focuses on the supply chain itself with an operations take. Structure--organization, technology, and process. Upstream. Downstream. Digitization. Blockchain. Visibility. Metrics. The scope, size, and complexity of supply chains, especially upstream/inbound. This is also meant to challenge traditional views.
Part 2 will present supply chain management in the context of key topics that are happening.
Future of supply chain management post pandemicTom Craig
The importance of supply chain management has been validated by CoViD. Now what should your new supply chain include--resilience, risk, technology--analytics, digitization, blockchain--chain of custody, more.
New reality is about selling with multiple channels to reach customers who have high expectations while enjoying convenience. Success is driven by the strategic, weaponized supply chain. Multiple channels need supply chain duality. One size does not fit all. E-commerce is a global market. It is about order delivery velocity, as stores are about no stock outs. New supply chain with its elements and essentials.
What do you think about your supply chain--the costs and performance? What do your customers think? Are you satisfied with the operation? Are your logistics costs good? How about your inventory turns? Take the self-assessment, score it, and discuss. With what began with e-commerce has expanded into other markets and industries. Supply chain management is becoming strategic and weaponized for success.
Lean supply chain management is challenging because so much happens outside the four walls. Time compression and inventory velocity are important in achieving end-to-end inventory speed. The benefits include higher inventory turns, less working capital, less cash burn, better cash flow, improved revenue yield maximization, and less write downs.
Inventory begins upstream where suppliers are and should flow.
Presentation made in March, 2014. Highlights ocean transport and supply chain management. Chaos with container lines, supply chain erosion caused by container lines, cycle time compression, multichannel, segmentation, and risk mitigation.
4. Warning
Some of what I will say may go against some
traditional views
Making a new supply chain management to meet
new opportunities
5. Set the Foundation
E-Commerce is about supply chain management.
E-Commerce Immediacy is about the new supply chain
management!
6. We are
Looking at a paradigm
shift—
For Selling
For Supply Chain
Management
6
7. •Is big business – US and global
•Part of Multichannel /
Omnicommerce sales
•Can we say Amazon and Alibaba?
7
E-COMMERCE
8. Online vs store
Customer—name & address
“Store” goes to customer
Customer convenience &
experience
Customer—can be unknown
Goes to store
Shopping experience
9. Do you think e-commerce is for B2C/retail only?
•Too big a way of doing business to just be……
•W.W. Grainger– 1/3 B2B sales are e-commerce (over
$3bil)
•It is about multichannel (e-commerce is one channel)
9
10. Manufacturers
Brand name recognition
Sell online direct or let retailers/wholesalers do it
Limited / no contact with end customers
12. E-Commerce Countries
Top 15 countries for
2015 for e-commerce
are—
United States
China
United Kingdom
Japan
Germany
France
South Korea
Russia
Belgium
Australia
Canada
Hong Kong
Netherlands
Singapore
Denmark
12
Per A.T. Kearney
13. Old vs New
e-commerce
Immediacy
Delivery within 48
hours of order
placement (or faster)
It is about the customer
and the customer
experience.
Same old-same old
Web site
Ship orders
13
14. New Business & Supply Chain Reality
Is new e-commerce
Business disruptor
Changing supply chains
Hello—
parcel delivery firms
trucking firms
3PLs
warehouses
logistics investors
Customers want—
What they want
When they want it
14
16. Are there e-commerce, customer, and
supply chain differences for?
Specialty retailers
Mass merchandisers / big
box retailers
Private label / store brand
Name brand
16
22. Same and one-day deliveries—global
Drones
3D printing truck delivery
Click and collect
Build special distributions centers for e-commerce
Delivery to trunks of cars
Immediacy
22
23. Immediacy (of new e-
commerce) & new supply
chain
Goes beyond E-Commerce/
B2C
Spreads across channels
Expands across industries
Expands across markets
Grows across the world
It is
23
27. Multichannel
Vs the urge to increase
inventory
Vs the idea of allocating
inventory per sales channel
“Optimization” vs
multichannel sales
27
28. What lies ahead for supply chains
Duality
Segmentation
Focus on service and customer
InventoryVelocity2
Time compression
Upstream Supplier performance and supply chain
extension
29. More
Network alignment & inventory positioning
Advanced integration—
Process
Technology
New breed of Logistics Service Providers
Outsourcing to Supply Chain Service Providers
30. Virtual Reality Retailing
Retailing will transform
Virtual reality retail stores
Think New Supply Chain Management