1. GIIRIISH MANCHANDA
Phone: (+971) 566866425 Email: girish_manchanda@yahoo.com
EDUCATION
Indian School of Mines (ISM) Dhanbad, India
Post-Graduate Programme in Management (Specializing in Marketing and Human Resource) May 2006
 Business Analytics: Authored a report on the business potential of Enercon Systems Pvt. Ltd. in India.
 Branding and S trategy: Developed a global expansion strategy and devised a detailed rollout plan for Samsung Audios.
 HR: Coauthored a competitive strategy paper on Comparative Industrial Relations in India & China.
 Sales: Analyzed sales function of Samsung Audios and offered well-received recommendations.
Maharishi Dayanand University (MDU) Rohtak, India
Bachelor of Technology (Electronics & Communication) June 2003
 Communication: Authored a report on Global System for M obile Communication in Converge Labs Gurgaon.
 VLSI: Authored a report on VLSI Assembly in Semiconductors Ltd. Mohali.
EXPERIENCE
More than 11 years of successful career in Project Management, Solution Architecture, Marketing, Strategic Planning, Consulting and
Business Development.
SHARP Middle East FZE Dubai
Solutions Manager- Document, Print & Security April 2014- Till Date
Solution Support Manager – Intelligent Print Services November 2012- March 2014
Roles & Responsibilities
 Providing pre sales support to GCC, CIS & African Countries for SHARP Managed Print Services, Document Management Solutions &
Security Solutions (User Monitoring)
 Ensuring Business Development through MPS, DMS & Security Solution cases by supporting channel on the same through Site Surveys,
data analysis, deployment &management of fleet.
 Keeping a track of new opportunities and maintaining the relationship with the customers by keeping a track of the issues and resolving
them up to customer satisfaction.
 Coordinating with Partners to help them recruit and train quality sales force.
 Organizing software and sales training for Channel Partners.
 To prepare strategic plans for rolling out localized MPS framework for channel partners depending on local market conditions.
 Selection & Strategic Tie Ups with Third Party Technology providers to strengthen SHARP portfolio for MPS, DMS & Security
Solutions.
Achievements
 Gave a Head S tart to SHARP Middle East in Managed Print Services with cases like Nakheel, Qatar Isl amic Bank, Coca Cola etc
within 1st year itself.
 Success Stories Continued following years with EAC, Bollore Logistics, Nigeria Law School, Bahrain Institute of Hospitality e tc
 Part of the one of the teams as a Team Leader on behalf of SHARP Middle East for creating Guinness World Record for World’s
largest Food Mosaic.
 Created a whole new process and system for Managed Print Services, which not only well appreciated and recognized by SHARP
Middle East, but was also shared with SHARP India as ideal MPS model.
 Successfully trained Channel Partner teams on MPS process thus making them self -reliant on same process.
 Promoted to the position of Document S olutions Manager in April 2014 and DMS products also included in the portfolio.
 Built up S trategic Alliances with leading Organizations like Papercut, Docuware, Scanshare, Heyce Technologies etc.
RICOH India Ltd. New Delhi
Product Manager- Solutions/ HV MFPs May 2010- November 2012
Roles & Responsibilities
 Ensuring Bi- Annual revenues through assigned hardware, software and peripherals while maintaining the margins from Delhi/ NCR
region from a mix of Softwares, H/w & services.
 Conducting Site Surveys to understand Printing needs of the customer and optimizing the same.
 Keeping a track of Printing Fleet deployed at customer premise and ensuring optimum Fleet Management.
 Keeping a track of new opportunities and maintaining the relationship with the customers by keeping a track of the issues and resolving
them up to customer satisfaction.
 Coordinating with Partners to help them recruit and train quality sales force.
 Organizing product/ software and sales training for Account Mangers and Channel Partners.
 Assisting Product Heads to prepare marketing strategies as well as Pricing Strategies to keep sales rolling for new as well as existing
products.
 Formulating the policies and processes to ensure smooth flow of business with the customers.
 Organizing In House Demos to showcase RICOH branded M/c as well as software.
Achievements
 Achieved 100% + of targets for year FY10 and FY11.
 Won 4.5 Cr worth MPS deal in FY2010, largest MPS deal for RICOH India ever, which would bring revenue of around 7 Cr in
the time frame of 5 yrs.
 Successfully implemented 1st Enterprise level Fleet Management S olution for RICOH.
 Conducted successful S ite Print Audit at Foodcrafts, Abott, LG Electronics etc.
 Implemented 5 Fleet management solutions across different verticals, maximum by any single Product Support Manager.
 Bagged single shot Enterprise Content Management deal worth 17 lacs in FY2011, 1st of its kind in India for RICOH.

2. Wipro Infotech Ltd. Mumbai
Product Mgr- APPLE/ Wipro Server Storage Jan 2009 – May 2010
Roles & Responsibilities
 Ensuring Quarterly revenues through assigned hardware, software and peripherals while maintaining the margins from Mumbai region
from a mix of SMB/ Distribution & Enterprise.
 Designing Marketing Collaterals /Communication for APPLE/ Wipro make & Co Branded Products & Solutions.
 Developing new accounts as per the opportunity and maintaining the relationship with the customers by keeping a track of the issues and
resolving them up to customer satisfaction.
 Organizing product and sales training for Account Mangers and Channel Partners.
 Formulating the policies and processes to ensure smooth flow of business with the customers.
Achievements
 Completed annual target in first 4 months itself for financial year 2009- 10.
 Won 1.5 Cr deal in SME segment, single largest deal in Wipro, Pan India
 First one to complete all APPLE certifications (Products, Services & Ethics) in the newly appointed team.
 Ranked 21st throughout the Asia among APPLE sales professional as on March 15, 2009 for the consecutive certification
program.
 Cracked opportunity with Mahindra & Mahindra group by personally convincing Mr. Anand Mahindra regarding APPLE products,
thus generating an opportunity of around 1.2 Cr of Mac Environment Implementation for Board Executives and Senior Managers.
 Personally trained Mr. Anand Mahindra, MD of Mahindra & Mahindra group on Mac platform.
Dell India Pvt. Ltd. Bangalore
Key Accounts Manager- Delhi/ NCR Jan 2008- Jan 2009
Roles & Responsibilities
 Ensuring Quarterly revenues from Delhi/ NCR through various LOBs like Enterprise hardware, software and peripherals while
maintaining the margins.
 Pre-sales consultancy to customers on what Product -Service combination will suit their requirement
 Keep ing a track of IT sy stems dep loy ed at Customer’ p remises so that AMCs can be renewed timely for them or new sales opportunities
can be generated.
 To establish a base with Global Account M anagers and up dating them about the Customers’ p urchase p atterns and country sp ecific plans
to ensure proper sales forecast.
 Developing new accounts as per the opportunity and maintaining the relationship with the customers by keeping a track of the issues and
resolving them up to customer satisfaction.
Achievements
 First one to complete all Dell Compliance Tests (Products, Services & Ethics) in the team.
 Handled 35 prominent clients without Outside sales support team in first quarter.
 Handled highest number of clients within the team in 1st as well as 2nd quarter.
 Developed new key accounts like Barclays Shared Services, Telenity, Fujifilms India, Smart Trust, Encore Capital, Apollo DKV, Global
Health Pvt. Ltd., Noida Power Company, INCA Infotech, Binary Support Services, R S Computers etc.
 Continuous Winner of SOD Dell Odyssey Award for 2 Quarters.
 Achieved 120%, 153% and 230% of the target in 1st, 2nd and 4th quarter.
Janus Koncepts New Delhi
Business Manager June 2003 – Jan 2008
Business Development and Analytics
 Provided sales support to Services, sales teams of various companies like Samsung India, LG Cable Apple Computers, Enercon Systems
Pvt. Ltd., Technoport S olutions, Clearock India, NCCI, Jan Samachar, e Clapper, Interface Point, Zheel Sparks etc. in North India.
 Actively involved in IT Networking Business, relationship management, business planning, budgeting, managerial reporting, studying and
analyzing new technological trends and business opportunities, financial feasilbility evaluation and conducting monthly performance
reviews for North India region.
 Developed the IT networking model for Energy Management Systems on behalf of Enercon Systems Pvt. Ltd.
 Facilitated seamless Business Models for the BTL Marketing System.
 Supported development of account management competencies in delivery team by initiating project level processes.
 Spearheaded the development effort and designed a synchronization framework for a leading Korea based Electronics Company.
 End-to-end responsibility and accountability for managing the customer engagement. Defined the project scope and technical aspects of the
engagement. Conceptualized and designed the system architecture.
Organizational Ownership and Leadership Initiatives
 Initiated project-wide knowledge management processes and chalk talk sessions for expanding expertise of the team.
 Coordinated between the offshore and onsite teams, managing entire, team appraisals, performance reviews and quality audits.
ACHIEVEMENTS/PERSONAL
 Authored a book on Marketing for Micro Over sky Education (I) Ltd.
 Visiting Faculty at YMCA from 2011- 2012
 Presented papers at National Level Seminar at ISM, Jaipuria Institute of Management.
 Core member of ISM MBA Placement Team.
 Represented MDU at various inter collegiate Table Tennis tournaments.
 Participated & won prizes in SRIJAN 2005 organized by ISM Dhanbad.
 Won several prizes in at All India Management Fest organized by B.I.T. Mesra.
PERSONAL DETAILS
Date of Birth : 28th April 1981
Present Address : 107, The Narcissus Building, Silicon Oasis, Dubai
Permanent Address : 64, Police Line Area, Camp Road, Hisar-125001 (Haryana).