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For the first time in history we
have four generations working
together

generations
Each generation has distinct attitudes, behaviours, expectations,
habits and motivational buttons
.

Remember that generalizations about generations are just that.
Age defines a demographic, not a person.

!

Traditionalists

Baby Boomers

1922-1943

1944-1964

Pay cash

Buy now, pay later

A dream

Generation X

Generation Y

1965-1977

1978-1995

Save, save, save

Earn to spend

A birth right

A way to get there

An incredible expense

Traditional/nuclear

Disintegrating

Latch-key kids

Merged families

Discipline, conformity

Optimism, involvement

Sceptical, fun,
informality

Realism, confidence,
extreme fun, social

Formal

Business casual
(high end)

Business casual
(low end)

Whatever feels
comfortable

An obligation

An exciting adventure

Work is…

A difficult challenge

A contract

Dedicated

Driven

Work Ethic

Balanced

Determined

Ne’er the twain
shall meet

No balance.
Work to live

Work/Life

Balance

Balance

Something’s wrong

Caution

Change

Potential opportunity

Improvement

Respectful

Love/Hate

Authority

Unimpressed

Equals
What is my next career
move? I’ve been here 12
months and haven’t been
promoted yet.

£

Values

My dedication & service
have been rewarded

It’s about time,
I’ve paid my dues

Progression

I’ve delivered the
results, why can’t
I be promoted yet?

Carries a stigma.
Stay for life

Puts you behind.
Stay if moving up.

Job
changing

Is necessary.
Follow your heart.

The ultimate multi taskers

Slow & steady. Stability

Ladder. Upward mobility

Career path

Lattice. Plateaus are fine

Checkerboard

Prove yourself with loyalty.
Pay dues.

Prove yourself with long
hours. Pay dues.

Career pace

I want to know all my
options now.

May switch
frequently and fast

Formal

In person

Style

Direct

Email,
voicemail

Send me a memo

Call me anytime

When

Call me only at work

Leave a message

Individual

Team player
Loves meetings

Interactive
style

Entrepreneur

Participative

Great depression

Suburbia

Sesame Street

Natural disasters

Roaring 20s

Feminism

Divorce

Diversity

WWI & WWII

Civil Rights movement

Computer games

Violence & Gangs

Korean War

Drugs, sex & rock’n’roll

Boom & bust

Coddled by Parents

I want to get involved
because I have great
ideas for how we can
improve the situation

Role
Models

It is my duty to build a
legacy for following
generations

By being involved,
we will shape society
for the better

Attitude

Not sure why
I should bother
to get involved.

Create your legacy.
Mentor younger
volunteers

Raise your profile.
Impact strategy &
direction

Recruit

Gain transferrable
skills. Achievements

Use creativity
& provide input

Your experience
is respected

You are valued
You are needed

Motivate

Do it your way
Forget the rules

You’ll work with other
bright, creative people

Not necessary

Does not handle
negative feedback well

Mentoring

Not necessary to
receive feedback

Constant feedback
needed

If no one is
yelling, good

Once a year,
documented

Performance
Reviews

Sorry to interrupt,
how am I doing?

What do you mean
I’m not outstanding?

Money

Give me
more…

Time

Classroom
extended through
critical reflection

Learning
style

Self-Directed or Selfpaced. E-learning.
Structured lectures



Essentials

Traditional classroom.
Coaching

£



Recognise


Sources
1.
2.
3.
4.
5.
6.
7.
8.
9.

Generating Effective Teamwork Across the Generations. Hall, T. Duke University
Mixing and Managing Four Generations of Employees Hammil, G. FDU Magazine (2005)
Gen Y and Baby Boomers are not so Dissimilar. Shaikh, P. (2009)
Gen Y, Gen X and The Baby Boomers: Workplace Generation Wars. Gelston, S. (2008)
When Generations Collide. Lancaster, L.C. and Stillman, D. (2002)
Motivating the “What’s in it For Me?” Generation Workforce. Marston, C. (2007)
The Fourth Turning: An American Philosophy. Strauss, W. and Howe, N. (1997).
Appreciating a Multigenerational Workforce. Michael C Fina/Sarah White Associates
Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace. Zemke, Raines, and Filipezak (2000)



Affirmation



Informal, incidental
learning. Sort
attention span.

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Engaging four generations infographic Options With learning Ltd

  • 1. For the first time in history we have four generations working together generations Each generation has distinct attitudes, behaviours, expectations, habits and motivational buttons . Remember that generalizations about generations are just that. Age defines a demographic, not a person. ! Traditionalists Baby Boomers 1922-1943 1944-1964 Pay cash Buy now, pay later A dream Generation X Generation Y 1965-1977 1978-1995 Save, save, save Earn to spend A birth right A way to get there An incredible expense Traditional/nuclear Disintegrating Latch-key kids Merged families Discipline, conformity Optimism, involvement Sceptical, fun, informality Realism, confidence, extreme fun, social Formal Business casual (high end) Business casual (low end) Whatever feels comfortable An obligation An exciting adventure Work is… A difficult challenge A contract Dedicated Driven Work Ethic Balanced Determined Ne’er the twain shall meet No balance. Work to live Work/Life Balance Balance Something’s wrong Caution Change Potential opportunity Improvement Respectful Love/Hate Authority Unimpressed Equals What is my next career move? I’ve been here 12 months and haven’t been promoted yet. £ Values My dedication & service have been rewarded It’s about time, I’ve paid my dues Progression I’ve delivered the results, why can’t I be promoted yet? Carries a stigma. Stay for life Puts you behind. Stay if moving up. Job changing Is necessary. Follow your heart. The ultimate multi taskers Slow & steady. Stability Ladder. Upward mobility Career path Lattice. Plateaus are fine Checkerboard Prove yourself with loyalty. Pay dues. Prove yourself with long hours. Pay dues. Career pace I want to know all my options now. May switch frequently and fast Formal In person Style Direct Email, voicemail Send me a memo Call me anytime When Call me only at work Leave a message Individual Team player Loves meetings Interactive style Entrepreneur Participative Great depression Suburbia Sesame Street Natural disasters Roaring 20s Feminism Divorce Diversity WWI & WWII Civil Rights movement Computer games Violence & Gangs Korean War Drugs, sex & rock’n’roll Boom & bust Coddled by Parents I want to get involved because I have great ideas for how we can improve the situation Role Models It is my duty to build a legacy for following generations By being involved, we will shape society for the better Attitude Not sure why I should bother to get involved. Create your legacy. Mentor younger volunteers Raise your profile. Impact strategy & direction Recruit Gain transferrable skills. Achievements Use creativity & provide input Your experience is respected You are valued You are needed Motivate Do it your way Forget the rules You’ll work with other bright, creative people Not necessary Does not handle negative feedback well Mentoring Not necessary to receive feedback Constant feedback needed If no one is yelling, good Once a year, documented Performance Reviews Sorry to interrupt, how am I doing? What do you mean I’m not outstanding? Money Give me more… Time Classroom extended through critical reflection Learning style Self-Directed or Selfpaced. E-learning. Structured lectures  Essentials Traditional classroom. Coaching £  Recognise  Sources 1. 2. 3. 4. 5. 6. 7. 8. 9. Generating Effective Teamwork Across the Generations. Hall, T. Duke University Mixing and Managing Four Generations of Employees Hammil, G. FDU Magazine (2005) Gen Y and Baby Boomers are not so Dissimilar. Shaikh, P. (2009) Gen Y, Gen X and The Baby Boomers: Workplace Generation Wars. Gelston, S. (2008) When Generations Collide. Lancaster, L.C. and Stillman, D. (2002) Motivating the “What’s in it For Me?” Generation Workforce. Marston, C. (2007) The Fourth Turning: An American Philosophy. Strauss, W. and Howe, N. (1997). Appreciating a Multigenerational Workforce. Michael C Fina/Sarah White Associates Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace. Zemke, Raines, and Filipezak (2000)  Affirmation  Informal, incidental learning. Sort attention span.