This document summarizes the key differences between four generations currently in the workforce - Veterans, Baby Boomers, Generation X, and Generation Y. It discusses their general characteristics, workplace behaviors, communication preferences, and managerial styles. It provides examples of generational gaps that can occur and ways managers can bridge differences, such as encouraging mentoring, fine-tuning compensation, and acknowledging each generation's unique traits when managing teams. The goal is to help managers understand generational differences and effectively lead multi-generational workforces.

1. Managing Different Generations Presentation By: Marc Belaiche President - TorontoJobs.ca November 13th, 2008

8. Now that you’ve been introduced to the four different generations, you can see why conflict at work is more likely to arise then not. These differences can affect everything including, but not limited to, recruiting, team building, dealing with change, motivating, managing and maintaining and increasing productivity. So how does a manager deal with all these various generational styles, values etc…? Let’s take a closer look! Page #7

13. Veterans, Baby Boomers, Gen X’ers, and Generation Y (Nexters) all bring a unique perspective to the work place. Managers, make yourselves aware of all four generations and what each group can offer. You will find that some groups work better together then others. Use this to your advantage! The more you know the smoother business runs. Page #12

20. How is your Organization Currently Filling the GAP? Examples/Thoughts? Page #19

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24. Questions? Thank – You for your Participation Marc Belaiche – President, TorontoJobs.ca [email_address] (905) 556-JOBS (5627)