GEMBA KAIZENByIsmail Clementhttp://gembakaizenemailconsultancy.weebly.com/1Gemba Kaizen Email Consultancy
2GEMBA KAIZENINTRODUCTIONGEMBA KAIZENHOW TO MANAGE QCD IN GEMBASTANDARDS5 SMUDATHE FOUNDATION OF THE HOUSE OF GEMBAVISUAL MANAGEMENTSUPERVISORS ROLE IN GEMBAGemba Kaizen Email Consultancy
3CHAPTER ONEINTRODUCTIONTOGEMBA KAIZEN	Gemba Kaizen Email Consultancy
4What is Kaizen?Kaizen means ‘change for the better’ in Japanese.  The best English equivalent is ‘improvement'.  Kaizen is made up of two characters:  Gemba Kaizen Email Consultancy
Where did kaizen originate?Kaizen as we know it in Lean Manufacturing originated at Toyota Motor Company.
Many of the concepts and tools of kaizen came from industrial engineering and Dr. Edward Deming's teachings. Masaaki Imai's book 'Kaizen' made it a common word outside Japan back in the 1980s. 5Gemba Kaizen Email Consultancy
6DEFINITION OF LEANLean manufacturing is a strategy in remaining competitive through the endless pursuit of waste elimination.Focus on the customerWho are the external customer?
What is an internal customer?
What is the value to the customer?Gemba Kaizen Email Consultancy
7CONTEliminate the 7 waste of production.What are the 7 waste?
What causes the waste?
How do we eliminate waste?Do more with lessHow can we increase value?
How to waste less resources?
How can we do both?Gemba Kaizen Email Consultancy
8Is Kaizen a shop floor thing?No. Kaizen is a way to improve any process.  Kaizen is about creating a company culture that does not tolerate waste. Kaizen efforts typically start on the Gemba (in production or where the value is added) and extend across the entire enterprise. Gemba Kaizen Email Consultancy
9Kaizen is a Japanese word. What if I don’t want to use that word?What you call kaizen doesn’t matter so much as understanding what it is and doing it right.  Most people that have a problem with the word ‘kaizen’ either haven't experienced what kaizen really is or will never be convinced anyway. Gemba Kaizen Email Consultancy
10Is Kaizen against technology?No. Technology and kaizen go hand in hand. Kaizen encourages the simple, low cost solution first, but recognizes that technology may be the better kaizen. Eliminating a process will always have a greater impact than just process improvement. Gemba Kaizen Email Consultancy
11KAIZENIs continuous improvement. The KAIZEN philosophy - is our way of life and should focus on constant improvement efforts.The improvements are small and incremental.KAIZEN process are based on commonsense and low cost approaches.RUSSIAN Gemba Kaizen Email Consultancy
12MAJOR KAIZEN CONCEPTSKAIZEN and management.Process versus result.Following the PDCA/SDCA.Putting quality first.Speak with data.The next process is the customer.Gemba Kaizen Email Consultancy
13KAIZEN AND MANAGEMENTHas two major functions: Maintenanceand Improvement.Maintenance: current technological, managerial and operating standards.Improvements: activities directed toward elevating current standards.Gemba Kaizen Email Consultancy
14Japanese Perceptions Of Job FunctionsTop managementMiddle managementImprovementSupervisors MaintenanceWorkers				Gemba Kaizen Email Consultancy
15KAIZEN n TECHNOLOGYWhenever money is a key factor, innovation is expensive.Kaizen emphasizes human efforts, morale, communication, training, teamwork, involvement and self discipline – a commonsense low cost approach to improvement. Gemba Kaizen Email Consultancy
16Improvement Broken Down Into InnovationTop managementInnovationMiddle managementKaizenSupervisors  MaintenanceWorkersGemba Kaizen Email Consultancy
17PROCESSVERSUS RESULTKaizen fosters process-oriented thinking.Kaizen focuses on human effortsA process-oriented approach should also be:-PDCA
SDCA
QCD
TQM
TPMKaizen strategies have failed many companies simply because they ignored process.The most crucial element in the kaizen process is the commitment and involvement of top management.Gemba Kaizen Email Consultancy
18Following the PDCA/SDCA CyclesThe first step in the kaizen process establishes the PDCA cycle.Plan refers to establishing a target for improvement.Do refers to implementing the plan.Check refers to determining whether the implementation remains on track.Gemba Kaizen Email Consultancy
19Cont.Act refers to performing and standardizing prevent recurrence of the original problem or to set goals for the new improvement.The PDCA cycle revolves continuously.Management must initiate PDCA by establishing continuously challenging goals.Before working on PDCA, any current process must be stabilized.Gemba Kaizen Email Consultancy

Gemba Kaizen

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    2GEMBA KAIZENINTRODUCTIONGEMBA KAIZENHOWTO MANAGE QCD IN GEMBASTANDARDS5 SMUDATHE FOUNDATION OF THE HOUSE OF GEMBAVISUAL MANAGEMENTSUPERVISORS ROLE IN GEMBAGemba Kaizen Email Consultancy
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    4What is Kaizen?Kaizenmeans ‘change for the better’ in Japanese.  The best English equivalent is ‘improvement'.  Kaizen is made up of two characters:  Gemba Kaizen Email Consultancy
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    Where did kaizenoriginate?Kaizen as we know it in Lean Manufacturing originated at Toyota Motor Company.
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    Many of theconcepts and tools of kaizen came from industrial engineering and Dr. Edward Deming's teachings. Masaaki Imai's book 'Kaizen' made it a common word outside Japan back in the 1980s. 5Gemba Kaizen Email Consultancy
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    6DEFINITION OF LEANLeanmanufacturing is a strategy in remaining competitive through the endless pursuit of waste elimination.Focus on the customerWho are the external customer?
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    What is aninternal customer?
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    What is thevalue to the customer?Gemba Kaizen Email Consultancy
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    7CONTEliminate the 7waste of production.What are the 7 waste?
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    How do weeliminate waste?Do more with lessHow can we increase value?
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    How to wasteless resources?
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    How can wedo both?Gemba Kaizen Email Consultancy
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    8Is Kaizen ashop floor thing?No. Kaizen is a way to improve any process.  Kaizen is about creating a company culture that does not tolerate waste. Kaizen efforts typically start on the Gemba (in production or where the value is added) and extend across the entire enterprise. Gemba Kaizen Email Consultancy
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    9Kaizen is aJapanese word. What if I don’t want to use that word?What you call kaizen doesn’t matter so much as understanding what it is and doing it right.  Most people that have a problem with the word ‘kaizen’ either haven't experienced what kaizen really is or will never be convinced anyway. Gemba Kaizen Email Consultancy
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    10Is Kaizen againsttechnology?No. Technology and kaizen go hand in hand. Kaizen encourages the simple, low cost solution first, but recognizes that technology may be the better kaizen. Eliminating a process will always have a greater impact than just process improvement. Gemba Kaizen Email Consultancy
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    11KAIZENIs continuous improvement.The KAIZEN philosophy - is our way of life and should focus on constant improvement efforts.The improvements are small and incremental.KAIZEN process are based on commonsense and low cost approaches.RUSSIAN Gemba Kaizen Email Consultancy
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    12MAJOR KAIZEN CONCEPTSKAIZENand management.Process versus result.Following the PDCA/SDCA.Putting quality first.Speak with data.The next process is the customer.Gemba Kaizen Email Consultancy
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    13KAIZEN AND MANAGEMENTHastwo major functions: Maintenanceand Improvement.Maintenance: current technological, managerial and operating standards.Improvements: activities directed toward elevating current standards.Gemba Kaizen Email Consultancy
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    14Japanese Perceptions OfJob FunctionsTop managementMiddle managementImprovementSupervisors MaintenanceWorkers Gemba Kaizen Email Consultancy
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    15KAIZEN n TECHNOLOGYWhenevermoney is a key factor, innovation is expensive.Kaizen emphasizes human efforts, morale, communication, training, teamwork, involvement and self discipline – a commonsense low cost approach to improvement. Gemba Kaizen Email Consultancy
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    16Improvement Broken DownInto InnovationTop managementInnovationMiddle managementKaizenSupervisors MaintenanceWorkersGemba Kaizen Email Consultancy
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    17PROCESSVERSUS RESULTKaizen fostersprocess-oriented thinking.Kaizen focuses on human effortsA process-oriented approach should also be:-PDCA
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    TPMKaizen strategies havefailed many companies simply because they ignored process.The most crucial element in the kaizen process is the commitment and involvement of top management.Gemba Kaizen Email Consultancy
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    18Following the PDCA/SDCACyclesThe first step in the kaizen process establishes the PDCA cycle.Plan refers to establishing a target for improvement.Do refers to implementing the plan.Check refers to determining whether the implementation remains on track.Gemba Kaizen Email Consultancy
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    19Cont.Act refers toperforming and standardizing prevent recurrence of the original problem or to set goals for the new improvement.The PDCA cycle revolves continuously.Management must initiate PDCA by establishing continuously challenging goals.Before working on PDCA, any current process must be stabilized.Gemba Kaizen Email Consultancy
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    20Cont.Every time anabnormality occurs in the current process, the following questions must be asked:Did it happen because we did not have a standard?
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    Did it happenbecause the standard was not followed?
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    Did it happenbecause the standard was not adequate?Gemba Kaizen Email Consultancy
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    21Cont.SDCA standardizes andstabilizes the current process.PDCA improves the current process.SDCA refers to maintenance and PDCA refers to improvement, these become the two major responsibilities of management.Gemba Kaizen Email Consultancy
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    24PUTTING QUALITY FIRSTOfquality, cost and delivery, which should always have the highest priority?? concept requires management commitment.Managers often face the temptation to make compromises in meeting delivery requirements or cutting cost.Gemba Kaizen Email Consultancy
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    25SPEAK WITH DATAKAIZENis a problem solving process.The problem must be understood and recognized.Solving a problem without data is not a very scientific or objective approach.Collecting, verifying and analyzing data for improvement is vital. Gemba Kaizen Email Consultancy
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    26THE NEXT PROCESSIS THE CUSTOMERThe next process should always be regarded as the customer.Refers to two types of customers: internal and external.When everyone in the organization practices this the external customer will receive a high quality product or service as a result.Gemba Kaizen Email Consultancy
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    27MAJOR KAIZEN SYSTEMThefollowing major systems should be in place in order to successfully achieve a Kaizen strategy.Total quality control / total quality management.
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    A just intime production system.
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    Small group activities.GembaKaizen Email Consultancy
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    28TQC / TQMOneof the principles of Japanese management has been TQC in its early development.This has evolved into a system encompassing all aspects of management and is now referred to as TQM – a term used internationally.TQC / TQM should not be regarded as strictly as a quality control activity: It has developed as a strategy to aid management to be more competitive and profitable by helping it to improve in all aspect of business.Gemba Kaizen Email Consultancy
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    29Cont.“Q” meaning quality,has priority but there other goals too – namely cost and delivery. “T” signifies total, meaning that it involves everybody in the organization.“C” refers to control or process control.In TQC/TQM key process must be identified, controlled and improved on continuously in order to improve results. Gemba Kaizen Email Consultancy
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    30TQMQuality assuranceQuality controlinspectionAimfor continuous improvement / Involve suppliers & customers / Involve all operations / Performance measurement / Team work / Employee involvementThird party approval, systems audits, advanced quality planning, involvement of non production operations, failure mode and effect analysis, statistical process controlDevelop quality manual, process performance data, self inspection, product testing, basic quality planning, use of basic statistics, paper work controlSalvage, sorting, grading, corrective actions, identify sources of non conformanceGemba Kaizen Email Consultancy