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1 of 11
What if ?

Social Media         Social
 Marketing           Actions

      Is “digital” your philosophy?
Venues come and go
 friendster


              facebook (red)
              vs
 myspace      myspace (blue)




 facebook
Action: Create, Refine
        Community polices itself via
        “flag as inappropriate” link




                                       Community edits and refines
                                          the content over time


October 19, 2012                                                     3
Action: Curate, Tag
            Digg.com – news that others
              are reading and sharing




                                          Delicious bookmarks – what
                                          others find valuable and tag


October 19, 2012                                                         4
Action: Filter, Prioritize
               Yelp.com – filtering up the
                    best restaurants




                                             User reviews and discovery
                                              based on others’ actions


October 19, 2012                                                          5
Action: Share, Discuss




                   LinkedIn.com   Facebook.com
October 19, 2012                                 6
Action: Crowdsource
             Crowdfunding projects




                                     Crowdsourcing creative
                                            design



October 19, 2012                                              7
Action: Problem-Solve
                   Crowdsourced design




                                         Collective problem-solving to
                                           tackle difficult challenge



October 19, 2012                                                         8
Social Actions are more effective
  Paid Advertising                              Social Actions
                   10k Impressions               People telling people can lead
                                                 to the same 1 action


                   0.001% click-rate



                                                         Share, recommend,
                                                         comment, rate, like,
                                                         etc.


                     1 action (go to website)               1 action (go to website)



October 19, 2012                                                                       9
So What?
     “Social media sites come and go. Instead
     of just sticking ads on social networks,
     what if we marketers focused on
     stimulating more social actions – „sharing,
     like-ing, discussing, etc.‟”
                             - Dr. Augustine Fou


October 19, 2012                                   10
Dr. Augustine Fou – Chief Digital Strategist
  Dr. Augustine Fou is an industry-recognized
  thought leader in digital strategy, search and
  social media marketing and former Group Chief
  Digital Officer of Omnicom's Healthcare
  Consultancy Group. Dr. Fou has over 16 years of
  management consulting and digital strategy
  consulting experience, advising CMOs, marketing
  executives, and global brands.

  MCKINSEY CONSULTANT
  CLIENT SIDE / AGENCY SIDE EXPERIENCE
  PROFESSOR AND COLUMNIST
  ENTREPRENEUR / SMALL BUSINESS OWNER
  PHD MATERIALS SCIENCE (MIT '95) AT AGE 23


   ClickZ Articles: http://www.clickz.com/author/1151/augustine-fou
   LinkedIn: http://www.linkedin.com/in/augustinefou


October 19, 2012                                                                         11
                                                                      acfou@mktsci.com

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From Social Media Marketing to Stimulating Social Actions by Augustine Fou

  • 1. What if ? Social Media Social Marketing Actions Is “digital” your philosophy?
  • 2. Venues come and go friendster facebook (red) vs myspace myspace (blue) facebook
  • 3. Action: Create, Refine Community polices itself via “flag as inappropriate” link Community edits and refines the content over time October 19, 2012 3
  • 4. Action: Curate, Tag Digg.com – news that others are reading and sharing Delicious bookmarks – what others find valuable and tag October 19, 2012 4
  • 5. Action: Filter, Prioritize Yelp.com – filtering up the best restaurants User reviews and discovery based on others’ actions October 19, 2012 5
  • 6. Action: Share, Discuss LinkedIn.com Facebook.com October 19, 2012 6
  • 7. Action: Crowdsource Crowdfunding projects Crowdsourcing creative design October 19, 2012 7
  • 8. Action: Problem-Solve Crowdsourced design Collective problem-solving to tackle difficult challenge October 19, 2012 8
  • 9. Social Actions are more effective Paid Advertising Social Actions 10k Impressions People telling people can lead to the same 1 action 0.001% click-rate Share, recommend, comment, rate, like, etc. 1 action (go to website) 1 action (go to website) October 19, 2012 9
  • 10. So What? “Social media sites come and go. Instead of just sticking ads on social networks, what if we marketers focused on stimulating more social actions – „sharing, like-ing, discussing, etc.‟” - Dr. Augustine Fou October 19, 2012 10
  • 11. Dr. Augustine Fou – Chief Digital Strategist Dr. Augustine Fou is an industry-recognized thought leader in digital strategy, search and social media marketing and former Group Chief Digital Officer of Omnicom's Healthcare Consultancy Group. Dr. Fou has over 16 years of management consulting and digital strategy consulting experience, advising CMOs, marketing executives, and global brands. MCKINSEY CONSULTANT CLIENT SIDE / AGENCY SIDE EXPERIENCE PROFESSOR AND COLUMNIST ENTREPRENEUR / SMALL BUSINESS OWNER PHD MATERIALS SCIENCE (MIT '95) AT AGE 23 ClickZ Articles: http://www.clickz.com/author/1151/augustine-fou LinkedIn: http://www.linkedin.com/in/augustinefou October 19, 2012 11 acfou@mktsci.com