Fredda Lazar has over 34 years of experience in operational, financial, and customer service roles. She has a background in accounting and business administration. Her experience includes roles in operations management, business analysis, customer service, and internal auditing at companies in the healthcare and convenience store industries.

1. Fredda Lazar
13 Long Forest Dr.
Greenville, SC 29617
864-420-3652
S U M M A R Y
My background includes 17 years of operational experience and 17 years of financial experience, which has allowed me to
utilize my strengths in working with and through people to optimize efficiency and end results for business operations. I not
only enjoy working with people but working for people in a customer-oriented fashion in order to produce the desired
operational results. I have the ability to look outside of the box for opportunities to improve efficiency and processes to
increase profitability. I am very dedicated, have very strong planning abilities and never leave a job undone. These
attributes enable me to be a vital part and a major team player of any organization.
W O R K H I S T O R Y
Agfa Healthcare 2009-present
Agfa Healthcare is a medical imaging Company specializing in Enterprise Imaging, Hospital IT, Digital radiography and
integrated care. Agfa Healthcare is a publically owned global company employing 1000-5000 employees.
Business Analyst
• Prepare Imaging Sales Analysis and monthly Performance Presentations for Imaging & IT Division Management
• Create Sales, Forecast and Metrics reports
• Various Financial Account Reconciliations
• Manage Annual Dealer Audits
• Team Lead on converting Contract Administration System to the SAP system. and SAP upgrades
• Work with SAP team on department programming requirements.
• Manage GPO corporate contracts
• Reconcile and issue monthly, quarterly and annual administrative fees associated with the Group Purchasing
Organization corporate contracts
• Provide support for Customer Incentive & Support Representatives
Supervisor, Customer Incentive & Support 2006-2009
• Provide operational and personnel administration to the Customer Incentive & Support Representatives. Ensure
consistent administration of dealer, customer, multi-group and government contract terms in order to maintain
customer satisfaction and the integrity of the sales database and internal controls to prevent fraud and abuse of
incentive programs by internal and external parties.
• Balance the need to satisfy the request of the field organization with the policies & requirements that are implemented
to manage the risk to the company.
• Oversee the issuance of approximately $ 500,000,000 in credits for pricing to imaging dealers.
• Ensure customer satisfaction through the accurate and timely administration of customer contracts, which include
approximately $ 25,000,000 in 35 different accrual programs to over 10,000 customers. Also responsible for
monitoring
• Position has exposure to several aspects of the business and is a key liaison for relationships with customers, dealer
channel, sales organization, credit, customer service, and customer relations, Agfa Finance Company, RA/QA and ISO.
Sr. Customer Incentive & Support Representative 2002-2006
• 00000000Provide operational support to the Customer Incentive & Support representatives for day-to-day and act as a
mentor for new employees.
• Provide support to Customer Incentive & Support Manager by managing designated projects and departmental
responsibilities. These projects and responsibilities include management of Contract Compliance Reports, production of
monthly Sales Performance Reports, manage SAP Sales Rep assignments, coordination of lease payments, proposal of
system and procedural changes to better manage account contracts and account relations, involvement in GPO projects,
act as backup for Corporate Contract Specialist, approval of Customer Incentive & Support adjustments
• Provide customer service to Agfa Account Executives, Agfa Dealers and intercompany departments.
• Contract Management - contract interpretation, input and administration of rebates and other contract incentives
• Supervise the Customer Incentive & Support Department in the absence of the Customer Incentive & Support Manager
Customer Incentive & Support Representative 2000- 2002
• Management of the larger volume dealers such as MedImaging and Diagnostic Imaging, Inc. Responsibilities included
the management of all account contracts falling under the dealership to include contract interpretation, input and
administration of rebates and other contract incentives. Completed the reconciliation of dealer rebates to ensure that
proper discounts are being given to the end user.
• Support to department as a team player and contributor with the constant review of department procedures for the
improvement of efficiency and customer satisfaction.
• Provide customer service to Agfa Account Executives, intercompany departments and Agfa branded dealers Complete
Special Projects as required by the business to obtain and correlate information to review operational efficiency

2. Fredda Lazar
13 Long Forest Dr.
Greenville, SC 29617
864-420-3652
The Spinx Company, Inc.
The Spinx Company, Inc. is a fuel transportation, real estate investment and convenience store chain that
generates $465 million in annual sales. The company distributes fuel to approximately 130 other
convenience stores with 20% of its total sales derive from wholesale gasoline. The Company owns and
operates 50+ convenience stores throughout SC, NC and Georgia.
Office Manager 1999-
1999
• Responsible for the management of the accounting department and the preparation and close out of the company’s
monthly profit and loss statements and annual budget. Responsible for the reorganization and restructuring of the
accounting department in order to operate more efficiently.
Operations Analyst 1998- 1999
• Responsible for the analysis of operational results, sales, gross profit, budget and operational controls. Position
became a vital link to upper management in making timely and effective decisions to improve operational results.
Director of Retail Operations 1996-1998
 Total responsibility for the operation of 55 convenience food stores to include the development of a concise business
plan to provide maximum performance in each location. Provided direct leadership of 7 Territory Managers and the
Internal Audit Department with full responsibility for the profit and loss results.
Territory Manager 1994-1996
 Directly responsible for the operation of 7-15 convenience store locations in the upstate of South Carolina.
Responsibility included the management of location managers, store appearance, monitoring of competition, market
trends and all profit and loss results. Results in this position produced the top performing territory, the Pyramid of
excellence award and the end result of a promotion to Director of Operations.
E-Z Serve-Convenience Store Chain
Supervisor 1990-1994
 Directly responsible for the operation of 8 convenience store locations in the upstate of South Carolina. Responsibility
included the management of location managers, store appearance, monitoring of competition, market trends and all
profit and loss results.
Auditor 1989-
1990
• Responsible for conducting retail inventory audits for 40 convenience store locations to include audit of paperwork,
procedure compliance and reconciliation of merchandise inventory, cash and gasoline inventory.
Equivalent Inventory Service
Owner/Operator 1986-1989
• Owned retail inventory service in which inventory audits were conducted for 52 retail outlets
• Worked with upper level management to schedule inventory counts, inventory reconciliations, and compliance guidelines.
• Recruitment of new accounts
Emro Marketing-Convenience Store Chain
Zone Merchandiser 1984-1986
• Responsible for merchandising/marketing programs for 24 convenience stores in the South Carolina, North
Carolina and Georgia. Set monthly promotions for locations, established store sets and schematics
• Responsible for store purchasing process, product mix and specialty items
Internal Auditor 1982-1986
• Conducted internal audits for convenience stores to include inventory, cash and store records
• Supervised inventory counters
• Assisted in training and counseling location managers
E D U C A T I O N
1981-Lander University/Greenwood, SC
BS/Business Administration Minor- Accounting
COMPUTER SKILLS
SAP (Modules-Finance, Order Administrations, SAP reporting, BI reporting, Rebates agreements)
CAS (Contract Administration System)
Microsoft Office (Excel, Word, PowerPoint)
Sales One CRM

3. Fredda Lazar
13 Long Forest Dr.
Greenville, SC 29617
864-420-3652
Microsoft Outlook
Lotus Notes