1. Joseph Bockino
7 Biltom Road, White Plains, NY 10607
914-347-1649
Email jbockin@optonline.net
Objective: Seeking the Position of Grocery Store Manager
Summary: Adept strategic planner with more than thirty years of experience in
operations management and sales in the retail/grocery industries. Skilled in exceeding
sales goals. Proficient in cost and expenditure control with an understanding of how
productivity relates to larger financial challenges. Experienced in fast paced environment
and demonstrates strong organizing and multi-tasking skills.
GROCERY MANAGEMENT HISTORY
A&P Stores – New York
Assistant Store Manager, 2008 to the present: Oversaw all aspects of operations for
various departments. Monitored the cleanliness of the store and its departments.
Performed financial planning and strategic management to ensure the store met or
exceeded corporate goals and projections. Met with managers and various employees to
ensure company policies, expectations and procedures were understood and
implemented. Supervised merchandising to ensure quick turn-around of inventory.
Evaluated sales from previous day. Performed customer relations management.
Improvements
- Drove sales up
- Improved customer service and customer relations with proper
maintenance/sanitation of the store
- Streamlined the inventory ordering process for better efficiency
Wal-Mart Stores, Inc. – Airmont, New York
Assistant Store Manager, 2005 to the 2008: Directed store level operations which
included hiring, training, supervising and directing a support staff of 250 employees. Met
with employees to focus on personnel motivation and development. Supervised all
aspects of operations. Performed cost-conscious financial and strategic planning.
Interfaced with vendors to purchase merchandise and formulate market specific displays
and introduce new products to the store. Developed new marketing strategies and
improve upon existing strategies. Maintained budget shrink control with emphasis on
quality assurance and customer satisfaction. Prepared weekly and monthly sales reports,
forecasts and budget reports. Monitored cleanliness of store. Provided customer relations
management. Managed P/L.
Improvements
- Enhanced sales and increased profits through development of quality
operations and inventory control

2. - Implemented enhanced public relations campaigns in the community to better
promote the visibility of the store and the store’s services
- Store made bonus for the first time in 4 years
- Store made its profit goal by meeting or exceeding corporate goals and
objectives
- Store had the second lowest shrink in the district YTD
SAMS CLUB, Division of Wal-Mart Stores, Inc.- New York
Merchandise Manager, 2003-2005: Managed the highest volume store in the entire
Northern market. Performed cost-conscious financial planning to reduce expenses and
increase profit margins.
Improvements
- Sales rose 8% over previous years
- Two consistent years of bottom line performance in excess of $2 million
dollars
- Reduced total expenses by 4% over two years
- Enjoyed a 10% increase in member base in just one year
- Led the store to a bonus for the first time in 8 years
Wal-mart Stores Inc – Fishkill, New York
Assistant Store Manager, 200-2003: Entrusted with the responsibility to open a new
store in a new market. Participated in all phases of operations, including converting a
98,000 sq. foot space into a dynamic 247,000 sq. foot super center. Directed total store-
level operations in various departments, including the grocery, dairy, frozen, deli, bakery,
meat and produce departments. Managed more than 250 employees. Implemented and
executed the “Everyday Low Price (ELP)” program. Managed the inventory to allow for
increased business and community exposure.
Improvements
- Increased sales by 40% over three years
- Led store to the number one position in sales within the company
- Exceeded corporate sales projections of $100 million dollars
- Produced $130 million dollars in sales in 2001, the highest in the Northeast
- Received accolade in form of store of the year in 2002
- Increased weekly sales to over 35%
Walmart Stores Inc – Cape Coral, Florida
Zone Manager, 1994 – 2000: Directed the operations of this new super center,
including the interviewing, hiring and training of new employees to the dairy, frozen and
grocery departments. Devised strategic financial plans to allow for shrink control and
markdowns on merchandise. Managed the inventory, including ordering of merchandise.
Mentored and trained new associates. Obtained three merit increases based upon my
above-average evaluations.

3. Improvements
- Increased sales by 18% after 1995
- Increased sales by 25% in 1996
- Consistent double digit increases in sales from 1997-2000
- Store of the year in 1997
Kash and Karry Supermarket – Cape Coral, Florida
Dairy Manager, 1991-1994: Oversaw all aspects of operations for the dairy department.
Maintained a quality product for the dairy department. Supervised and implemented
procedures to ensure the sanitation of this department and performed trouble-shooting for
the same. Performed health code enforcement.
Improvements
- Cross trained for register operation
- Cross trained for Special Ordering
Pathmark Stores, Inc. – Yonkers, New York
Dairy and Frozen Food Manager, 1980-1990: Directed total operations for both the
dairy and frozen food departments. Monitored cleanliness of departments. Provided
customer relations management.
Improvements
- 2nd
highest profit in the district
- Consistently good shrink numbers
- Won first place award for sales competition
EDUCATION
- Bronx Community College
Concentration: Business Management
AFFILIATIONS
- Children’s Miracle Network
- Volunteer for a local animal shelter
- Fundraiser for Pediatric Aids Foundation
COMPUTER SKILLS
- Microsoft Office Suite
(References Available Upon Request)