Forced reboot. hello world - Sara Wajid and Zack Mensah Keynote

•Download as PPTX, PDF•

0 likes•612 views

Museums+Tech 2020: Museums in a crisis Day 1 Keynote forced reboot. Hello World. Sara Wajid and Zak Mensah, Co-CEOs of Birmingham Museums Trust

Technology

Forced reboot. Hello, World!
Museum + Tech | 9th December 2020

I am no longer a
digital professional
<cue sad music >
<i haven’t coded for ages>
<or shipped a digital product>
<or pushed a github
request>

workforce
Facilities
Public
stuff*
Collections
Marketing
50%*
Money
Credit: Jean Carolus, Peeping Tom

We need to <pivot>
online and make
<£££> we aren’t great
at it in our buildings
but maybe the web will
be kinder….

9%
...I had to upgrade my home connection 1 week into lockdown

Decentralisation
Non-discrimination
Bottom-up design
Universality

1. Focus on real people locally to co-
produce
2. Build digital capacity
3. Make real things
4. What wasn’t working ? stop it or improve
5. Join or build

Dealing with excuses
Magic only happens when we’re all in a room
If I can’t see them, how do I know they’re
working?
People’s homes are full of distractions
Only the office can be secure
Who will answer the phone?
That wouldn’t work for our size or industry
Ref: https://basecamp.com/books/remote
Big business doesn’t do it, so why should we?
Others would get jealous
What about culture?
I need an answer now!
But I’ll lose control
We paid a lot of money for this office

Museums+Tech 2020: Museums in a crisis Inclusive digital practice in post-lockdown society Becki Morris & Sarah Simcoe, Disability Collaborative Network and EMBED As we navigate out of crisis during unprecedented times, the pandemic has highlighted that the time is right to reflect on the key role that digital is playing in reaching diverse communities as we create the ‘new normal’. While the heritage sector has traditionally taken a piecemeal approach to delivering digital services, these challenging times have necessitated the sector need for embracing digital inclusive practice. This ensures the continued delivery of services, attracts new audiences, including those who may have previously faced barriers to the physical environment and includes those who are vulnerable to COVID-19 complications. The pandemic has provided the sector with a unique opportunity to build positive intersectional inclusion through digital practices. At the same time, the Black Lives Matter movement has highlighted the issue of colonisation and the importance of greater access to related collections. During this presentation, DCN and EMBED, a cross-sector partnership, will share experiences and key learnings from the lockdown period, what we have done to support the sector and how digital inclusion is core to the sector in creating better, more resilient service, support and participation for audiences and the workforce.

Reimagining a physical exhibition as a digital destination - Chris How, Clear...

Museums Computer Group

Museums+Tech 2020: Museums in a crisis Reimagining a physical exhibition as a digital destination Chris How, Clearleft How do you turn the world’s most prestigious and longest-running wildlife photography competition into a compelling digital destination? Since 1965 the Wildlife Photographer of the Year competition has had a loyal following. Each year five million visitors make the pilgrimage to the Natural History Museum in South Kensington to view the latest collection of spectacular and thought-provoking photographs. The competition did have a microsite – a pale imitation of the physical space that failed to utilise the benefits of digital. The website was a second-rate clone rather than a unique companion to the exhibition. This presentation will tell the story of how the Museum’s digital team alongside Clearleft took the opportunity to think afresh how digital could be used to celebrate and connect a global audience to an evergreen and ever-growing collection of images. We will share lessons learned on how to help an organisation reevaluate and reinvent a well-loved exhibition. It will go behind the scenes and show the process used including conducting insightful audience research, creating a project strategy, running collaborative sketching sessions and showcasing work-in-progress as a way to design and deliver a distinctly digital exhibition.

Amplexor Customer Experience Management seminar presentation Damien Dewitte

Amplexor

Digital Transformation - How's it going?

Anne McCrossan

Web2 Expo Berlin

derbas

Tell Us Once: Personal Data Stores and the road to user-driven services

Mydex CIC

Presentation by William Heath to Tell Us Once For more information about Mydex, kindly visit http://mydex.org/about/ Or visit the developers site at http://dev.mydex.org And to become a member of Mydex Personal Data Store, visit http://pds.mydex.org Also learn more about Mydex-Midata at http://midata.mydex.org and Mydex-Third Sector at http://thirdsector.mydex.org Follow Mydex on: - Twitter: http://www.twitter.com/mydexcic Facebook: http://www.facebook.com/Mydex.org Flickr: http://www.flickr.com/photos/mydexcic/ RSS feed: http://feeds.feedburner.com/Mydex Google Plus: https://plus.google.com/u/1/104992390676431315997/posts

Crowdsourcing Government? Kublai, a Social Network of Creatives or Regional D...

Alberto Cottica

Building the things network in norfolk and suffolk

Robin Harris

Government's around the world are responding differently to the rise of corporates and small businesses as they adopt blockchains technology into their business models to gain a competitive advantage. Meanwhile, blockchain as a service (BaaS) startups are popping up all over the place. This document simplifies what the Australian Government is doing to respond to the growing use of blockchains technologies. Share your thoughts and if you are across what other Governments are doing - please share those insights also.

Dakota Future

Ann Treacy

How can DIHs help in times of COVID-19? SMEs support

Laura Argilés Martínez

WMO challenge revisited

Thei Geurts

Ten years ago, in 2006, I gave a presentation at the Online Conference in London about the topic of making knowledge usable and productive. The target group consisted of professional and corporate publishers and information managers. In the presentation I gave an example of the Dutch Social Support Act (WMO) that would become active in 2007. Many municipalities were struggling with the challenges of the new task that were laid upon them by decentralization of authority. This decentralization of authority and responsibility to municipalities has been extended even further in 2015. Many municipalities are struggling again with the uncertainty they face and are looking for the best way to implement the new transition of authority within a reduced budget space. Perhaps this selection of sheets from that 2006 presentation provides some food for thought.

Akvo Open Data Development Camp

Peter van der Linde

How can DIHs help in times of COVID-19? Public sector support

Laura Argilés Martínez

Helping Residents Thrive in a Digital World

Good Things Foundation

Top 100 Online Tools and Sites of 2012

Brad Andersohn

Todd Brouillette: What is Cloud Computing?

Todd Brouillette

Beltug philippe van impe - opendata

DigitYser

The Brussels Data Science community is supported by the European Data Innovation Hub. Our mission is to educate, inspire and empower scholars and professionals to apply data sciences to address humanity’s grand challenges. What we do mind the gap We are the fastest growing community of data scientists in Europe. We love doing Data4Good. We promote the value of analytics and organise events, hands-on sessions and trainings to close the gap between academics and business. Join us if you want to share, learn and have fun with analytical & technological innovation & positive social change.

Responsible Corporate Problem Solving - a Siemens case study | IEEE Internat...

Isaac Newton Acquah

Abstract of paper: A high maturity in corporate problem solving is a competitive advantage. Companies seek to use the wisdom of the crowd they have internally. One approach is to enable the employees to publish a so-called Urgent Request. For a quick and high-quality response it is helpful to distribute such an Urgent Request either to a high number of employees (broadcasting) or to target the message to those employees which have the highest probability to answer (target messaging). The first approach usually causes crowd fatigue. Therefore we focus on the target messaging approach and demonstrate how this more responsible usage of notifications can reduce the number of notifications by an order of magnitude with almost no loss of the response rate. This paper presents the real-life data of the semantic target messaging algorithm of TechnoWeb, a Siemens-internal social media platform for corporate problem solving.

Comments on the social impact of ICTosimod

The Quantum Ecosystem strategy of IBM

QCB-Conference

Travelspirit 2017 the opportunity of open - peter w presentation (1)

Peter Wells

The changing nature of things: the present and future of connected products.

Alexandra Deschamps-Sonsino

If you love your content, set it free (v3.0)

Mike Ellis

What's hot

Waarom zou je culturele data openen?

Pieter-Jan Pauwels

Open Business and P2P Venture applications

samrose

Let's Hangout! Google Hangouts for Advancement

EverTrue

inter SM(2)Firoj Imam

Dempster collaborationJisc

How can DIHs help in times of COVID-19? Innomine presentation

Laura Argilés Martínez

3 Steps to understanding how the Australian Government is supporting the bloc...

Kelly-anne Philp

Dakota Future

Ann Treacy

How can DIHs help in times of COVID-19? SMEs support

Laura Argilés Martínez

WMO challenge revisited

Thei Geurts

Akvo Open Data Development Camp

Peter van der Linde

How can DIHs help in times of COVID-19? Public sector support

Laura Argilés Martínez

Helping Residents Thrive in a Digital World

Good Things Foundation

Top 100 Online Tools and Sites of 2012

Brad Andersohn

Todd Brouillette: What is Cloud Computing?

Todd Brouillette

Beltug philippe van impe - opendata

DigitYser

Responsible Corporate Problem Solving - a Siemens case study | IEEE Internat...

Isaac Newton Acquah

Comments on the social impact of ICTosimod

The Quantum Ecosystem strategy of IBM

QCB-Conference

Travelspirit 2017 the opportunity of open - peter w presentation (1)

Peter Wells

What's hot (20)

Waarom zou je culturele data openen?

Open Business and P2P Venture applications

Let's Hangout! Google Hangouts for Advancement

inter SM(2)

Dempster collaboration

How can DIHs help in times of COVID-19? Innomine presentation

3 Steps to understanding how the Australian Government is supporting the bloc...

Dakota Future

How can DIHs help in times of COVID-19? SMEs support

WMO challenge revisited

Akvo Open Data Development Camp

How can DIHs help in times of COVID-19? Public sector support

Helping Residents Thrive in a Digital World

Top 100 Online Tools and Sites of 2012

Todd Brouillette: What is Cloud Computing?

Beltug philippe van impe - opendata

Responsible Corporate Problem Solving - a Siemens case study | IEEE Internat...

Comments on the social impact of ICT

The Quantum Ecosystem strategy of IBM

Travelspirit 2017 the opportunity of open - peter w presentation (1)

Similar to Forced reboot. hello world - Sara Wajid and Zack Mensah Keynote

The changing nature of things: the present and future of connected products.

Alexandra Deschamps-Sonsino

If you love your content, set it free (v3.0)

Mike Ellis

Digital Transformation in Governments

Scopernia

How to sell digital projects to your boss

Julie Starr

The Next Web 2014

Kathy Kavan

APG Digital Planning

Mr President

Geek Is Good Innovation In The Networked Society Cp Mexico 09

Carlos Domingo

Digital Business Britain Manifesto - Penny Power

Penny Power

Lecture 1- The Birth of Social MediaRahul Sethi

Aiim Minnesota Reshaping Your Business With Web 2.0

Billy Cripe

Taking the fastest journey to the digital workplace (Sydney version)

James Robertson

Nordkapp dConstruct09 Recap

Teppo Kotirinta

Social Media in 2010 by Antony Mayfield

iCrossing

Social Media trends in 2010 - iCrossing

Antony Mayfield

Startups, Volcanoes, and Texting Refrigerators

One Mighty Roar

Yet another trend presentation

Humblebee

Humblebee 7-trendsDaniel Solving

An internet of things economy

Alexandra Deschamps-Sonsino

MADC Digital Talk

Ashley Ringrose

Damned if you do, Damned if you don't: commerce and the internet of things

Alexandra Deschamps-Sonsino

Similar to Forced reboot. hello world - Sara Wajid and Zack Mensah Keynote (20)

The changing nature of things: the present and future of connected products.

If you love your content, set it free (v3.0)

Digital Transformation in Governments

How to sell digital projects to your boss

The Next Web 2014

APG Digital Planning

Geek Is Good Innovation In The Networked Society Cp Mexico 09

Digital Business Britain Manifesto - Penny Power

Lecture 1- The Birth of Social Media

Aiim Minnesota Reshaping Your Business With Web 2.0

Taking the fastest journey to the digital workplace (Sydney version)

Nordkapp dConstruct09 Recap

Social Media in 2010 by Antony Mayfield

Social Media trends in 2010 - iCrossing

Startups, Volcanoes, and Texting Refrigerators

Yet another trend presentation

Humblebee 7-trends

An internet of things economy

MADC Digital Talk

Damned if you do, Damned if you don't: commerce and the internet of things

More from Museums Computer Group

12,000 sheets of paper per week

Museums Computer Group

how online collections could potentially impact the actual art system

Museums Computer Group

Artificial intelligence and machine learning for the analysis and enrichment ...

Museums Computer Group

Balancing enhancement, innovation and invention

Museums Computer Group

The new phygital normal: case studies from India Shalini Bansal (Museums22)

Museums Computer Group

Towards inclusive digital museum innovation: theoretical and practical issues...

Museums Computer Group

Digital is our everyday reality, digital preservation should be too

Museums Computer Group

Cyberattacks: the reality, the trauma, and how to survive. A case study from ...

Museums Computer Group

A shot in the arm for QR Codes in museums

Museums Computer Group

Museums+Tech 2022 Closing panel

Museums Computer Group

Museums+Tech 2022 Keynote

Museums Computer Group

Entertaining audiences in a time of crisis Alix Geddes, One Further

Museums Computer Group

Museums+Tech 2020: Museums in a crisis Entertaining audiences in a time of crisis Alix Geddes, One Further This is an ongoing study looking at types of content posted by museums online during the various crises of 2020, specifically humour, and how audiences interacted with it. The study consists of surveying digital communications staff at large and small museums across the UK and takes data directly from their website analytics and social media platforms. With the sudden pandemic and subsequent lockdown, museums were forced to close their doors to the public and focused on using their digital channels to share the objects, themes, and stories within their collections, albeit with different perspectives. Digital content was transformed, with accessing collections from home and children’s activities at the forefront. We also saw attempts to reach online audiences with content that would amuse, entertain, and engage. Early on during the crisis, people participated in the Getty Museum Challenge (recreating artwork with objects from home), and hashtags such as #MuseumFromHome and #CuratorBattles gained traction. What was the impact of this? What types of content did audiences flock to, and in what numbers? What trends and insights can be pulled from the data available?

COVID, content strategy & organisational change Georgina Brooke, National Mus...

Museums Computer Group

Museums+Tech 2020: Museums in a crisis COVID, content strategy & organisational change Georgina Brooke, National Museums Scotland In January 2020 I moved out of my home in Oxford, north of the border to Scotland, to start a new role as Digital Media Content Manager at National Museums Scotland. I’d done Hogmanay and Burns Night, I’d written a new content strategy, which was about to be rolled out across the organisation. I was beginning to feel like I’d got my foot under the door. By 19 March my mood had changed. The museum was closed, all exhibitions indefinitely postponed, my team was going to reduce by 50%, and all my lovely online audiences were very online, very stressed and very vocal. This paper will look at how the Digital Team at National Museums Scotland developed and adapted an effective content strategy through the lockdown period, including: The content formats and storytelling themes that most successfully connected online audiences with our collections and staff Black Lives Matter – convincing Senior Management to react quickly and commit to a step change in our policies on race and representation within the museums What we learnt and how these lessons are now changing our approach to audience engagement as the museum reopen

Virtual tours and monetisation Paul Fabel, Guided & Nathan Wilson, YourTour

Museums Computer Group

Videogames and museums: fields in convergence Amy Hondsmerk, Nottingham Trent...

Museums Computer Group

Museums+Tech 2020: Museums in a crisis Videogames and museums: fields in convergence Amy Hondsmerk, Nottingham Trent University As museums and heritage sites consider the ways in which they can engage visitors in the digital age, a trend expedited by the COVID-19 pandemic, the sector has progressively looked to the videogame industry. Tapping into the ‘experience economy’ (Park and Gilmore 1999), this intersection has allowed museums to explore the role of play in understanding the past. This has taken various forms including collaborations with game companies, utilising existing games to reach gaming communities and broaden audiences, and developing new museum-based games. Yet, while many of these game-related initiatives have been successful, thus far the museum sector has mainly employed video games in a manner that has been limited, with museum games remaining primarily focused on educational or entertainment goals. In the context of changing understanding about interpretation in museums and, specifically, of the recognition of the role of visitors as participants in the interpretative process (Hooper-Greenhill 2000, Staiff 2014), the convergence of museums and videogames is rich area to explore and consider how the sector could realise the full potential of museum video games.

With a houseboat and an iPhone (how IWM supported home learning during lock d...

Museums Computer Group

Museums+Tech 2020: Museums in a crisis With a houseboat and an iPhone (how IWM supported home learning during lock down) John Glancy, Imperial War Museum When the UK’s schools closed in March 2020 the needs of the nation’s learners changed. Education was moved to a different type of classroom one that often involved a kitchen table for a desk and a digital device instead of an exercise book. Learning outputs in the heritage sector had to change too. School audiences couldn’t visit our galleries and objects, so the galleries and objects had to visit them… With a Houseboat and an iPhone will explore how Imperial War Museums conceived and developed its 16-part web series Adventures in History and brought a national collection into people’s homes. It will also explore how the work done on this project is inspiring Imperial War Museums to evolve its ongoing digital learning offer by tackling some of the most difficult stories in its collections such as Empire history. We will also explore the ways we are proposing to use eyewitness testimony to support a recovery curriculum by aiding health and well being outcomes.

Brave new world – thinking about the future of museums Sharon Heal, Director ...

Museums Computer Group

Museums in an Earth crisis – and how digital can help Bridget McKenzie, Clima...

Museums Computer Group

Museums+Tech 2020: Museums in a crisis Museums in an Earth crisis – and how digital can help Bridget McKenzie, Climate Museum The multiple crises facing museums and society are all part of the Earth crisis, caused by an extractive and exploitative system. COVID-19 is an outcome of the ecological emergency, and climate breakdown threatens further blows to the relative stability of past decades in which museums have flourished. The Activist Museum Award has allowed us in Climate Museum UK to enquire into the possibilities of non-extractive digital collecting. As part of this, we are exploring extractivism, taking an environmental approach to the challenge of decolonising museums. A new mobile museum, we are reimagining museums for an age of crisis. This lightning talk will summarise our findings of how digital collections might power activism to tackle the big challenges of social and environmental justice. What are the possibilities for museums to collaborate to create an accessible UK-wide digital collection that gives a climate and ecology lens to cultural artefacts? What is the appetite for a commons-based resource that opens up to democratic interpretation, and that enables its users to learn about the Earth crisis, to express views, to design solutions and to take action?

SDDC virtual visits pre and post COVID-19: what’s changed? Emilie Carruthers,...

Museums Computer Group

Museums+Tech 2020: Museums in a crisis SDDC virtual visits pre and post COVID-19: what’s changed? Emilie Carruthers, British Museum The Samsung Digital Discovery Centre offers free live workshops to schools delivered through video conferencing technology, and has done for many years. This puts us in a unique position to compare how the programme and its audience has evolved since COVID-19: how have student and teacher’s expectations changed, are teachers now more comfortable booking virtual experiences for their classes and how has the programme evolved to align with audience expectations? We’ll use the most recent data from the schools Autumn term 2020 to explore these questions and think about how the demand for online live experiences in classrooms might evolve in future.

User research at a time of uncertainty Jo Morrison, Calvium

Museums Computer Group

Museums+Tech 2020: Museums in a crisis User research at a time of uncertainty Jo Morrison, Calvium Everything was settled: The research design to inform the new exhibition content and usability of 28 digital interactives? Yes. The team training to undertake and finesse the research and testing activities? Yup. Identification and liaison with participant groups? You betcha. In fact, user research and testing with key audience groups was underway and our excitement and motivation were sky high. Then, suddenly, we were in ‘Lockdown’. Everything was uncertain, except for the fact that Bristol’s We The Curious science centre was still launching its major new exhibition in November 2020 – Project What If. This lightening talk draws on our collective experience of conducting user research in a museum context before and during lockdown. By reflecting upon this extraordinary period of time, we have created a practical framework for planning, conducting and reflecting upon user research for new digital exhibits at times of uncertainty. While this resource was developed as a response to a global crisis, our goal is for it to help the museum community undertake user research during any period of uncertainty.

More from Museums Computer Group (20)