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Putting the Focus  On the Customer Five Big Ideas  Reshaping Project Delivery Hal Macomber and Gregory Howell
It's what you learn after you know it all that counts.   – John Wooden UCLA Basketball Coach
Lean Principles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Five Big Ideas Lean Philosophy for Projects Collaborate; Really Collaborate Optimize the Whole Tightly Couple Learning w/ Action Projects as Networks of Commitment Increase Relatedness
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Teams: Seeing the Fragmentation Owner Architect Civil Structural Mechanical Electrical Plumbing Landscape Elevators Interior Parking CM/GC Site Steel Mechanical Electrical Plumbing Landscape Framing Floor Cover Painting Geotech Materials Service Traffic Equipment Office Labs Manufact’g Distribution Eng’g Operations
Possibilities from Collaboration ,[object Object],[object Object],[object Object],[object Object]
2. Increase Relatedness among All Project Participants. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Transforming Teams: Building Relatedness of the Players ,[object Object],[object Object],[object Object],[object Object],[object Object],M/E/P CORE GROUP Structure Landscape Material Handling Vertical Transp. Site Improvements Interior/ Finishes Building Envelope
3. Projects Are Networks Of Commitments ,[object Object],[object Object],[object Object],[object Object],[object Object]
Work in Projects ,[object Object],[object Object],[object Object]
The “Physics” of Coordination Conditions of Satisfaction & Date of Completion CUSTOMER  Request “ Will You?” Preparation 1 3 4 PO Inquiry Negotiation Clarification & Negotiation Signed PROVIDER 2 Performance Declare  Complete “ I’m Done” Accepted Submitted Commit “ I Promise I  WILL ” Assurance Declare Satisfaction “ Thank you” Conditions of Satisfaction &  Completion Date
Building the Network of Commitments in Planning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4. Optimize the Project ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lean Design: An Overview © Lean Construction Institute 2003, used with permission. * Involve downstream players in upstream decisions * Alternate between all-group meetings and task force activities * Create and exploit opportunities to increase value in every phase of the project Organize in Cross Functional Teams Pursue a set based strategy * Select from alternatives at the last responsible moment * Share incomplete information * Share ranges of acceptable solutions Structure design work to approach the lean ideal * Simultaneous design of product and process * Consider decommissioning, commissioning, assembly, fabrication, purchasing, logistics, detailed engineering, and design * Shift detailed design to fabricators and installers Minimize Negative Iteration * Pull scheduling * Design Structure Matrix * Strategies for managing irreducible loops Use Last Planner System of Production Control * Try to make only quality assignment * Make work ready within a lookahead period * Measure PPC * Identify and act on reasons for plan failure Use technologies that facilitate lean design * Shared geometry; single model * Web based interface
Embrace Uncertainty ,[object Object]
5. Tightly couple action with learning ,[object Object],[object Object],[object Object],[object Object]
Designing Work for Learning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Reaching a New Frontier:  L eadership, Planning and Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Limitations of the Current Approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Lean Construction Institute 2003, used with permission.
Project Management Works ,[object Object],[object Object],[object Object],[object Object],© Lean Construction Institute 2003, used with permission.
Planning, Controlling & Correcting © Lean Construction Institute 2003, used with permission.
Connecting to the Big Ideas ,[object Object],[object Object],[object Object],[object Object],[object Object]
Five Big Ideas Emergent Outcomes Innovation Competitive Continuous Improvement Reliability Build Trust Collaborate; Really Collaborate Projects as  Networks of Commitment Tightly Couple Learning w/ Action Optimize The Whole Increase Relatedness
Breaking with Common Sense ,[object Object],[object Object]

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Five Big Ideas For Proj Delivery

  • 1. Putting the Focus On the Customer Five Big Ideas Reshaping Project Delivery Hal Macomber and Gregory Howell
  • 2. It's what you learn after you know it all that counts. – John Wooden UCLA Basketball Coach
  • 3.
  • 4. Five Big Ideas Lean Philosophy for Projects Collaborate; Really Collaborate Optimize the Whole Tightly Couple Learning w/ Action Projects as Networks of Commitment Increase Relatedness
  • 5.
  • 6. Teams: Seeing the Fragmentation Owner Architect Civil Structural Mechanical Electrical Plumbing Landscape Elevators Interior Parking CM/GC Site Steel Mechanical Electrical Plumbing Landscape Framing Floor Cover Painting Geotech Materials Service Traffic Equipment Office Labs Manufact’g Distribution Eng’g Operations
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. The “Physics” of Coordination Conditions of Satisfaction & Date of Completion CUSTOMER Request “ Will You?” Preparation 1 3 4 PO Inquiry Negotiation Clarification & Negotiation Signed PROVIDER 2 Performance Declare Complete “ I’m Done” Accepted Submitted Commit “ I Promise I WILL ” Assurance Declare Satisfaction “ Thank you” Conditions of Satisfaction & Completion Date
  • 13.
  • 14.
  • 15. Lean Design: An Overview © Lean Construction Institute 2003, used with permission. * Involve downstream players in upstream decisions * Alternate between all-group meetings and task force activities * Create and exploit opportunities to increase value in every phase of the project Organize in Cross Functional Teams Pursue a set based strategy * Select from alternatives at the last responsible moment * Share incomplete information * Share ranges of acceptable solutions Structure design work to approach the lean ideal * Simultaneous design of product and process * Consider decommissioning, commissioning, assembly, fabrication, purchasing, logistics, detailed engineering, and design * Shift detailed design to fabricators and installers Minimize Negative Iteration * Pull scheduling * Design Structure Matrix * Strategies for managing irreducible loops Use Last Planner System of Production Control * Try to make only quality assignment * Make work ready within a lookahead period * Measure PPC * Identify and act on reasons for plan failure Use technologies that facilitate lean design * Shared geometry; single model * Web based interface
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. Planning, Controlling & Correcting © Lean Construction Institute 2003, used with permission.
  • 24.
  • 25. Five Big Ideas Emergent Outcomes Innovation Competitive Continuous Improvement Reliability Build Trust Collaborate; Really Collaborate Projects as Networks of Commitment Tightly Couple Learning w/ Action Optimize The Whole Increase Relatedness
  • 26.

Editor's Notes

  1. Speak about the physics of both kinds of work. The point where we see greatest leverage
  2. Dana Story