SlideShare a Scribd company logo
Putting the Focus  On the Customer Five Big Ideas  Reshaping Project Delivery Hal Macomber and Gregory Howell
It's what you learn after you know it all that counts.   – John Wooden UCLA Basketball Coach
Lean Principles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Five Big Ideas Lean Philosophy for Projects Collaborate; Really Collaborate Optimize the Whole Tightly Couple Learning w/ Action Projects as Networks of Commitment Increase Relatedness
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Teams: Seeing the Fragmentation Owner Architect Civil Structural Mechanical Electrical Plumbing Landscape Elevators Interior Parking CM/GC Site Steel Mechanical Electrical Plumbing Landscape Framing Floor Cover Painting Geotech Materials Service Traffic Equipment Office Labs Manufact’g Distribution Eng’g Operations
Possibilities from Collaboration ,[object Object],[object Object],[object Object],[object Object]
2. Increase Relatedness among All Project Participants. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Transforming Teams: Building Relatedness of the Players ,[object Object],[object Object],[object Object],[object Object],[object Object],M/E/P CORE GROUP Structure Landscape Material Handling Vertical Transp. Site Improvements Interior/ Finishes Building Envelope
3. Projects Are Networks Of Commitments ,[object Object],[object Object],[object Object],[object Object],[object Object]
Work in Projects ,[object Object],[object Object],[object Object]
The “Physics” of Coordination Conditions of Satisfaction & Date of Completion CUSTOMER  Request “ Will You?” Preparation 1 3 4 PO Inquiry Negotiation Clarification & Negotiation Signed PROVIDER 2 Performance Declare  Complete “ I’m Done” Accepted Submitted Commit “ I Promise I  WILL ” Assurance Declare Satisfaction “ Thank you” Conditions of Satisfaction &  Completion Date
Building the Network of Commitments in Planning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4. Optimize the Project ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lean Design: An Overview © Lean Construction Institute 2003, used with permission. * Involve downstream players in upstream decisions * Alternate between all-group meetings and task force activities * Create and exploit opportunities to increase value in every phase of the project Organize in Cross Functional Teams Pursue a set based strategy * Select from alternatives at the last responsible moment * Share incomplete information * Share ranges of acceptable solutions Structure design work to approach the lean ideal * Simultaneous design of product and process * Consider decommissioning, commissioning, assembly, fabrication, purchasing, logistics, detailed engineering, and design * Shift detailed design to fabricators and installers Minimize Negative Iteration * Pull scheduling * Design Structure Matrix * Strategies for managing irreducible loops Use Last Planner System of Production Control * Try to make only quality assignment * Make work ready within a lookahead period * Measure PPC * Identify and act on reasons for plan failure Use technologies that facilitate lean design * Shared geometry; single model * Web based interface
Embrace Uncertainty ,[object Object]
5. Tightly couple action with learning ,[object Object],[object Object],[object Object],[object Object]
Designing Work for Learning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Reaching a New Frontier:  L eadership, Planning and Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Limitations of the Current Approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Lean Construction Institute 2003, used with permission.
Project Management Works ,[object Object],[object Object],[object Object],[object Object],© Lean Construction Institute 2003, used with permission.
Planning, Controlling & Correcting © Lean Construction Institute 2003, used with permission.
Connecting to the Big Ideas ,[object Object],[object Object],[object Object],[object Object],[object Object]
Five Big Ideas Emergent Outcomes Innovation Competitive Continuous Improvement Reliability Build Trust Collaborate; Really Collaborate Projects as  Networks of Commitment Tightly Couple Learning w/ Action Optimize The Whole Increase Relatedness
Breaking with Common Sense ,[object Object],[object Object]

More Related Content

What's hot

Chapter 6 ((integrating marketing communications to build brand equity)
Chapter 6 ((integrating marketing communications to build brand equity)Chapter 6 ((integrating marketing communications to build brand equity)
Chapter 6 ((integrating marketing communications to build brand equity)
Jawad Chaudhry
 
Branding + brand architecture
Branding + brand architectureBranding + brand architecture
Branding + brand architecture
Rob Pearce Packaging and Brand Design
 
DN varumärke och grafisk plattform
DN varumärke och grafisk plattformDN varumärke och grafisk plattform
DN varumärke och grafisk plattform
dn ide
 
Inventory management
Inventory managementInventory management
Inventory management
AngelaMaurya
 
Quality and performance excellence chapter 5
Quality and performance excellence chapter 5Quality and performance excellence chapter 5
Quality and performance excellence chapter 5
Christian James Mingoy
 
Layout Strategy
Layout StrategyLayout Strategy
Layout Strategy
Deepak Sharma
 
Social Media Plan Viladomat
Social Media Plan Viladomat Social Media Plan Viladomat
Social Media Plan Viladomat
Jenny Sundström
 
Chapter 2 (customer based brand equity)
Chapter 2 (customer based brand equity)Chapter 2 (customer based brand equity)
Chapter 2 (customer based brand equity)
Jawad Chaudhry
 
Product and service design
Product and service designProduct and service design
Product and service design
safaataamsah
 
Problemas de diseño
Problemas de diseñoProblemas de diseño
Problemas de diseñoSagui Lab
 

What's hot (13)

Chapter 6 ((integrating marketing communications to build brand equity)
Chapter 6 ((integrating marketing communications to build brand equity)Chapter 6 ((integrating marketing communications to build brand equity)
Chapter 6 ((integrating marketing communications to build brand equity)
 
Branding + brand architecture
Branding + brand architectureBranding + brand architecture
Branding + brand architecture
 
Semiotica industrial design 8. Semiotica degli oggetti da teoria ad analisi
Semiotica industrial design   8. Semiotica degli oggetti da teoria ad analisiSemiotica industrial design   8. Semiotica degli oggetti da teoria ad analisi
Semiotica industrial design 8. Semiotica degli oggetti da teoria ad analisi
 
Keller sbm3 13
Keller sbm3 13Keller sbm3 13
Keller sbm3 13
 
DN varumärke och grafisk plattform
DN varumärke och grafisk plattformDN varumärke och grafisk plattform
DN varumärke och grafisk plattform
 
Inventory management
Inventory managementInventory management
Inventory management
 
Quality and performance excellence chapter 5
Quality and performance excellence chapter 5Quality and performance excellence chapter 5
Quality and performance excellence chapter 5
 
Keller sbm3 05
Keller sbm3 05Keller sbm3 05
Keller sbm3 05
 
Layout Strategy
Layout StrategyLayout Strategy
Layout Strategy
 
Social Media Plan Viladomat
Social Media Plan Viladomat Social Media Plan Viladomat
Social Media Plan Viladomat
 
Chapter 2 (customer based brand equity)
Chapter 2 (customer based brand equity)Chapter 2 (customer based brand equity)
Chapter 2 (customer based brand equity)
 
Product and service design
Product and service designProduct and service design
Product and service design
 
Problemas de diseño
Problemas de diseñoProblemas de diseño
Problemas de diseño
 

Viewers also liked

Lessons From Lean Construction Summit 2008
Lessons From Lean Construction   Summit 2008Lessons From Lean Construction   Summit 2008
Lessons From Lean Construction Summit 2008
Hal Macomber
 
Lean project management
Lean project management Lean project management
Lean project management
John Bun
 
Leanconstructionintrocomprehensive 1214493943663065 8
Leanconstructionintrocomprehensive 1214493943663065 8Leanconstructionintrocomprehensive 1214493943663065 8
Leanconstructionintrocomprehensive 1214493943663065 8
Gord Uhlich
 
AIA NTAP Conference Set Based Design
AIA NTAP Conference Set Based DesignAIA NTAP Conference Set Based Design
AIA NTAP Conference Set Based Design
Eric Peabody
 
Om lean
Om leanOm lean
Target Value Design Workshop Intro
Target Value Design Workshop Intro Target Value Design Workshop Intro
Target Value Design Workshop Intro
Murray Guy
 
Set-Based Concurrent Desgin
Set-Based Concurrent DesginSet-Based Concurrent Desgin
Set-Based Concurrent Desgin
The Design Partnership
 
Twi journey
Twi journeyTwi journey
Twi journey
derbyjanet
 
Lean construction
Lean constructionLean construction
Lean construction
Jonathan Baker PGCert FCMI
 
A Lean Design Process for Creating Awesome UX
A Lean Design Process for Creating Awesome UXA Lean Design Process for Creating Awesome UX
A Lean Design Process for Creating Awesome UX
Annie Wang
 
Marketing strategies to increase the ROI on mobile
Marketing strategies to increase the ROI on mobileMarketing strategies to increase the ROI on mobile
Marketing strategies to increase the ROI on mobileAmit Ambastha
 
110217 Adam Presentatie
110217 Adam Presentatie110217 Adam Presentatie
110217 Adam Presentatie
mr38schev
 
Mohammad Seraj Visual Appendix Group 3
Mohammad Seraj Visual Appendix Group 3Mohammad Seraj Visual Appendix Group 3
Mohammad Seraj Visual Appendix Group 3mseraj
 
Riks tips on giving great presentations
Riks tips on giving great presentationsRiks tips on giving great presentations
Riks tips on giving great presentations
rik panganiban
 
Crossing The Chasm
Crossing The ChasmCrossing The Chasm
Crossing The Chasm
Injoos
 
Sm For Personalbranding 10 15 09
Sm For Personalbranding 10 15 09Sm For Personalbranding 10 15 09
Sm For Personalbranding 10 15 09
Lara Kretler
 
From research student to academic: thinking about and preparing for academic ...
From research student to academic: thinking about and preparing for academic ...From research student to academic: thinking about and preparing for academic ...
From research student to academic: thinking about and preparing for academic ...
Joss Winn
 
Bing Bang
Bing BangBing Bang
Bing Bang
Paulo Arieu
 

Viewers also liked (20)

Lessons From Lean Construction Summit 2008
Lessons From Lean Construction   Summit 2008Lessons From Lean Construction   Summit 2008
Lessons From Lean Construction Summit 2008
 
Lean project management
Lean project management Lean project management
Lean project management
 
Leanconstructionintrocomprehensive 1214493943663065 8
Leanconstructionintrocomprehensive 1214493943663065 8Leanconstructionintrocomprehensive 1214493943663065 8
Leanconstructionintrocomprehensive 1214493943663065 8
 
AIA NTAP Conference Set Based Design
AIA NTAP Conference Set Based DesignAIA NTAP Conference Set Based Design
AIA NTAP Conference Set Based Design
 
Om lean
Om leanOm lean
Om lean
 
Target Value Design Workshop Intro
Target Value Design Workshop Intro Target Value Design Workshop Intro
Target Value Design Workshop Intro
 
Set-Based Concurrent Desgin
Set-Based Concurrent DesginSet-Based Concurrent Desgin
Set-Based Concurrent Desgin
 
Twi journey
Twi journeyTwi journey
Twi journey
 
Lean construction
Lean constructionLean construction
Lean construction
 
A Lean Design Process for Creating Awesome UX
A Lean Design Process for Creating Awesome UXA Lean Design Process for Creating Awesome UX
A Lean Design Process for Creating Awesome UX
 
Marketing strategies to increase the ROI on mobile
Marketing strategies to increase the ROI on mobileMarketing strategies to increase the ROI on mobile
Marketing strategies to increase the ROI on mobile
 
110217 Adam Presentatie
110217 Adam Presentatie110217 Adam Presentatie
110217 Adam Presentatie
 
Mohammad Seraj Visual Appendix Group 3
Mohammad Seraj Visual Appendix Group 3Mohammad Seraj Visual Appendix Group 3
Mohammad Seraj Visual Appendix Group 3
 
Macro Problem
Macro ProblemMacro Problem
Macro Problem
 
Riks tips on giving great presentations
Riks tips on giving great presentationsRiks tips on giving great presentations
Riks tips on giving great presentations
 
Unit 2.7 Images
Unit 2.7 ImagesUnit 2.7 Images
Unit 2.7 Images
 
Crossing The Chasm
Crossing The ChasmCrossing The Chasm
Crossing The Chasm
 
Sm For Personalbranding 10 15 09
Sm For Personalbranding 10 15 09Sm For Personalbranding 10 15 09
Sm For Personalbranding 10 15 09
 
From research student to academic: thinking about and preparing for academic ...
From research student to academic: thinking about and preparing for academic ...From research student to academic: thinking about and preparing for academic ...
From research student to academic: thinking about and preparing for academic ...
 
Bing Bang
Bing BangBing Bang
Bing Bang
 

Similar to Five Big Ideas Rehaping Project Delivery

Are You Really Agile?
Are You Really Agile?Are You Really Agile?
Are You Really Agile?
mhambalek
 
Lean Software Development
Lean Software DevelopmentLean Software Development
Lean Software Development
sushant.1409
 
Evolution towards agile project management
Evolution towards agile project managementEvolution towards agile project management
Evolution towards agile project management
Hariharan Narayanan
 
Strategies for successful_engineering_management
Strategies for successful_engineering_managementStrategies for successful_engineering_management
Strategies for successful_engineering_management
Society of Women Engineers
 
2 days agoShravani Kasturi DiscussionCOLLAPSETop of Form.docx
2 days agoShravani Kasturi DiscussionCOLLAPSETop of Form.docx2 days agoShravani Kasturi DiscussionCOLLAPSETop of Form.docx
2 days agoShravani Kasturi DiscussionCOLLAPSETop of Form.docx
herminaprocter
 
Project Management Overview
Project Management OverviewProject Management Overview
Project Management Overviewcford1973
 
Project Management online sample (1) (1).pptx
Project Management online sample (1) (1).pptxProject Management online sample (1) (1).pptx
Project Management online sample (1) (1).pptx
StanleyChabata1
 
Leading big project teams webinar, 1 May 2020
Leading big project teams webinar, 1 May 2020Leading big project teams webinar, 1 May 2020
Leading big project teams webinar, 1 May 2020
Association for Project Management
 
Student 1 Hi,Project is a temporary goal that a team or an .docx
Student 1 Hi,Project is a temporary goal that a team or an .docxStudent 1 Hi,Project is a temporary goal that a team or an .docx
Student 1 Hi,Project is a temporary goal that a team or an .docx
cpatriciarpatricia
 
Student 1 Hi,Project is a temporary goal that a team or an .docx
Student 1 Hi,Project is a temporary goal that a team or an .docxStudent 1 Hi,Project is a temporary goal that a team or an .docx
Student 1 Hi,Project is a temporary goal that a team or an .docx
deanmtaylor1545
 
PM-1 Overview.ppt
PM-1 Overview.pptPM-1 Overview.ppt
PM-1 Overview.ppt
natisil1
 
Introduction to Project Management
Introduction to Project ManagementIntroduction to Project Management
Introduction to Project Management
muhammadyasirsaeedqa
 
Pearson HND BTEC Level 5 HNDManaging a Successful Business Pr.docx
Pearson HND BTEC Level 5 HNDManaging a Successful Business Pr.docxPearson HND BTEC Level 5 HNDManaging a Successful Business Pr.docx
Pearson HND BTEC Level 5 HNDManaging a Successful Business Pr.docx
AASTHA76
 
ICT 4109.pdf
ICT 4109.pdfICT 4109.pdf
ICT 4109.pdf
RehnumahRimaa
 
Introduction to PMP
Introduction to PMPIntroduction to PMP
Introduction to PMP
Softxpert Inc.
 
Best Practices When Moving To Agile Project Management
Best Practices When Moving To Agile Project ManagementBest Practices When Moving To Agile Project Management
Best Practices When Moving To Agile Project Management
Robert McGeachy
 
4. the project in the organizational structure
4. the project in the organizational structure4. the project in the organizational structure
4. the project in the organizational structureJeanette C. Patindol
 
Basics of agile
Basics of agileBasics of agile
Basics of agile
SwapnilPrabhavalkar
 
Postmortemanalysis 120520033844-phpapp02
Postmortemanalysis 120520033844-phpapp02Postmortemanalysis 120520033844-phpapp02
Postmortemanalysis 120520033844-phpapp02
Loriebel Manabat
 

Similar to Five Big Ideas Rehaping Project Delivery (20)

Are You Really Agile?
Are You Really Agile?Are You Really Agile?
Are You Really Agile?
 
Lean Software Development
Lean Software DevelopmentLean Software Development
Lean Software Development
 
Evolution towards agile project management
Evolution towards agile project managementEvolution towards agile project management
Evolution towards agile project management
 
Strategies for successful_engineering_management
Strategies for successful_engineering_managementStrategies for successful_engineering_management
Strategies for successful_engineering_management
 
2 days agoShravani Kasturi DiscussionCOLLAPSETop of Form.docx
2 days agoShravani Kasturi DiscussionCOLLAPSETop of Form.docx2 days agoShravani Kasturi DiscussionCOLLAPSETop of Form.docx
2 days agoShravani Kasturi DiscussionCOLLAPSETop of Form.docx
 
Project Management Overview
Project Management OverviewProject Management Overview
Project Management Overview
 
Project Management online sample (1) (1).pptx
Project Management online sample (1) (1).pptxProject Management online sample (1) (1).pptx
Project Management online sample (1) (1).pptx
 
Leading big project teams webinar, 1 May 2020
Leading big project teams webinar, 1 May 2020Leading big project teams webinar, 1 May 2020
Leading big project teams webinar, 1 May 2020
 
Student 1 Hi,Project is a temporary goal that a team or an .docx
Student 1 Hi,Project is a temporary goal that a team or an .docxStudent 1 Hi,Project is a temporary goal that a team or an .docx
Student 1 Hi,Project is a temporary goal that a team or an .docx
 
Student 1 Hi,Project is a temporary goal that a team or an .docx
Student 1 Hi,Project is a temporary goal that a team or an .docxStudent 1 Hi,Project is a temporary goal that a team or an .docx
Student 1 Hi,Project is a temporary goal that a team or an .docx
 
PM-1 Overview.ppt
PM-1 Overview.pptPM-1 Overview.ppt
PM-1 Overview.ppt
 
Introduction to Project Management
Introduction to Project ManagementIntroduction to Project Management
Introduction to Project Management
 
Pearson HND BTEC Level 5 HNDManaging a Successful Business Pr.docx
Pearson HND BTEC Level 5 HNDManaging a Successful Business Pr.docxPearson HND BTEC Level 5 HNDManaging a Successful Business Pr.docx
Pearson HND BTEC Level 5 HNDManaging a Successful Business Pr.docx
 
ICT 4109.pdf
ICT 4109.pdfICT 4109.pdf
ICT 4109.pdf
 
Services for business_2014
Services for business_2014Services for business_2014
Services for business_2014
 
Introduction to PMP
Introduction to PMPIntroduction to PMP
Introduction to PMP
 
Best Practices When Moving To Agile Project Management
Best Practices When Moving To Agile Project ManagementBest Practices When Moving To Agile Project Management
Best Practices When Moving To Agile Project Management
 
4. the project in the organizational structure
4. the project in the organizational structure4. the project in the organizational structure
4. the project in the organizational structure
 
Basics of agile
Basics of agileBasics of agile
Basics of agile
 
Postmortemanalysis 120520033844-phpapp02
Postmortemanalysis 120520033844-phpapp02Postmortemanalysis 120520033844-phpapp02
Postmortemanalysis 120520033844-phpapp02
 

Recently uploaded

ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
agatadrynko
 
20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
tjcomstrang
 
The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
Adam Smith
 
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdfMeas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
dylandmeas
 
FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134
LR1709MUSIC
 
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
fisherameliaisabella
 
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
taqyed
 
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
BBPMedia1
 
Improving profitability for small business
Improving profitability for small businessImproving profitability for small business
Improving profitability for small business
Ben Wann
 
Brand Analysis for an artist named Struan
Brand Analysis for an artist named StruanBrand Analysis for an artist named Struan
Brand Analysis for an artist named Struan
sarahvanessa51503
 
Business Valuation Principles for Entrepreneurs
Business Valuation Principles for EntrepreneursBusiness Valuation Principles for Entrepreneurs
Business Valuation Principles for Entrepreneurs
Ben Wann
 
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
BBPMedia1
 
Project File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdfProject File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdf
RajPriye
 
Sustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & EconomySustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & Economy
Operational Excellence Consulting
 
Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...
dylandmeas
 
amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05
marketing317746
 
The Parable of the Pipeline a book every new businessman or business student ...
The Parable of the Pipeline a book every new businessman or business student ...The Parable of the Pipeline a book every new businessman or business student ...
The Parable of the Pipeline a book every new businessman or business student ...
awaisafdar
 
Digital Transformation and IT Strategy Toolkit and Templates
Digital Transformation and IT Strategy Toolkit and TemplatesDigital Transformation and IT Strategy Toolkit and Templates
Digital Transformation and IT Strategy Toolkit and Templates
Aurelien Domont, MBA
 
Memorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.pptMemorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.ppt
seri bangash
 
The effects of customers service quality and online reviews on customer loyal...
The effects of customers service quality and online reviews on customer loyal...The effects of customers service quality and online reviews on customer loyal...
The effects of customers service quality and online reviews on customer loyal...
balatucanapplelovely
 

Recently uploaded (20)

ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
 
20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
 
The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
 
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdfMeas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
 
FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134
 
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
 
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
 
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
 
Improving profitability for small business
Improving profitability for small businessImproving profitability for small business
Improving profitability for small business
 
Brand Analysis for an artist named Struan
Brand Analysis for an artist named StruanBrand Analysis for an artist named Struan
Brand Analysis for an artist named Struan
 
Business Valuation Principles for Entrepreneurs
Business Valuation Principles for EntrepreneursBusiness Valuation Principles for Entrepreneurs
Business Valuation Principles for Entrepreneurs
 
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
 
Project File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdfProject File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdf
 
Sustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & EconomySustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & Economy
 
Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...
 
amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05
 
The Parable of the Pipeline a book every new businessman or business student ...
The Parable of the Pipeline a book every new businessman or business student ...The Parable of the Pipeline a book every new businessman or business student ...
The Parable of the Pipeline a book every new businessman or business student ...
 
Digital Transformation and IT Strategy Toolkit and Templates
Digital Transformation and IT Strategy Toolkit and TemplatesDigital Transformation and IT Strategy Toolkit and Templates
Digital Transformation and IT Strategy Toolkit and Templates
 
Memorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.pptMemorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.ppt
 
The effects of customers service quality and online reviews on customer loyal...
The effects of customers service quality and online reviews on customer loyal...The effects of customers service quality and online reviews on customer loyal...
The effects of customers service quality and online reviews on customer loyal...
 

Five Big Ideas Rehaping Project Delivery

  • 1. Putting the Focus On the Customer Five Big Ideas Reshaping Project Delivery Hal Macomber and Gregory Howell
  • 2. It's what you learn after you know it all that counts. – John Wooden UCLA Basketball Coach
  • 3.
  • 4. Five Big Ideas Lean Philosophy for Projects Collaborate; Really Collaborate Optimize the Whole Tightly Couple Learning w/ Action Projects as Networks of Commitment Increase Relatedness
  • 5.
  • 6. Teams: Seeing the Fragmentation Owner Architect Civil Structural Mechanical Electrical Plumbing Landscape Elevators Interior Parking CM/GC Site Steel Mechanical Electrical Plumbing Landscape Framing Floor Cover Painting Geotech Materials Service Traffic Equipment Office Labs Manufact’g Distribution Eng’g Operations
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. The “Physics” of Coordination Conditions of Satisfaction & Date of Completion CUSTOMER Request “ Will You?” Preparation 1 3 4 PO Inquiry Negotiation Clarification & Negotiation Signed PROVIDER 2 Performance Declare Complete “ I’m Done” Accepted Submitted Commit “ I Promise I WILL ” Assurance Declare Satisfaction “ Thank you” Conditions of Satisfaction & Completion Date
  • 13.
  • 14.
  • 15. Lean Design: An Overview © Lean Construction Institute 2003, used with permission. * Involve downstream players in upstream decisions * Alternate between all-group meetings and task force activities * Create and exploit opportunities to increase value in every phase of the project Organize in Cross Functional Teams Pursue a set based strategy * Select from alternatives at the last responsible moment * Share incomplete information * Share ranges of acceptable solutions Structure design work to approach the lean ideal * Simultaneous design of product and process * Consider decommissioning, commissioning, assembly, fabrication, purchasing, logistics, detailed engineering, and design * Shift detailed design to fabricators and installers Minimize Negative Iteration * Pull scheduling * Design Structure Matrix * Strategies for managing irreducible loops Use Last Planner System of Production Control * Try to make only quality assignment * Make work ready within a lookahead period * Measure PPC * Identify and act on reasons for plan failure Use technologies that facilitate lean design * Shared geometry; single model * Web based interface
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. Planning, Controlling & Correcting © Lean Construction Institute 2003, used with permission.
  • 24.
  • 25. Five Big Ideas Emergent Outcomes Innovation Competitive Continuous Improvement Reliability Build Trust Collaborate; Really Collaborate Projects as Networks of Commitment Tightly Couple Learning w/ Action Optimize The Whole Increase Relatedness
  • 26.