Successfully reported this slideshow.
You’ve unlocked unlimited downloads on SlideShare!
10/2009 to 06/2015
02/2007 to 10/2009
Results-focused professional offering 15+ years of progressive leadership experience with a Big Box retailer in multiple
environments. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is
critical to financial and operational success.
Loss prevention comprehension
Customer- and service-oriented
Retail merchandising expertise
Profit and Loss Analysis
Training and development
Recruiting and interviewing
Motivated team player
Strong interpersonal and communication skills
Cross-functional team management
Responsible for driving profitable store sales, managing operations according to company guidelines, leading
Managers and Associates and ensuring friendly and helpful service.
Achieve sales and profit goals; manage budget and forecast sales.
Assess store results using financial statements.
Control expenses to ensure they are indexed to sales; and wages.
Analyze financial data, economic trends and community needs and respond to market changes.
Develop and implement plans to correct any deficiencies in financial performance.
Communicate sales results to managers and associates, give context and guide interpretation of results as
Communicate operational and directional initiatives.
Ensure optimal store conditions.
Create operational plans.
Evaluate inventory and replenishment.
Identify problems with inventory flow and take appropriate corrective action.
Asset protection and safety control, maintain quality assurance and Food Safety.
Compliance with policies and procedures and establish security, safety, sales, financial and record keeping
procedures and practices.
Anticipate and proactively respond to compliance issues.
Implement new store programs according to company directions and evaluate effectiveness giving feedback to
Serve customers in the community with the focus on satisfaction and leadership in community events.
Lead managers and associates by driving engagement, motivating team, training development, building
relationships, and being a visible leader, demonstrating respect and integrity.
Store manager in training role that involved all aspects of Leadership and Operations in multiple locations with sales
volume averaging up to $100M and and included new store openings with the introduction of the grocery line.
74 Fife Road, Aurora, Ontario L4G 6Z8 | H: (289) 221-7212 | firstname.lastname@example.org
06/2004 to 02/2007
06/1998 to 06/2004
Operational functions and Leadership of an area within the store as well as overall store's performance.
Education and Professional Development
Certificate of completion: Leadership/Change Management
Harvard Leadership Program
Certificate of completion: Leadership/Operations
Food Safety Certification
Leadership Foundations 1 and 11
Leadership and Management Skills
Profit and Loss Analysis
References are available upon request