This document discusses the importance of feedback and how to effectively give and receive it. Feedback should identify strengths and areas for improvement, be constructive by focusing on specific behaviors that can be changed, and be provided and received in a mutually supportive environment to improve practice and increase confidence. Good feedback is balanced, timely, and checked for understanding rather than judgmental criticism.

1. Feedback
Give and Receive

2. Why feedback?
 Identify strengths
 Identify areas for improvement
 Reflective practice
Sample video

3. Importance of feedback
 Share observations and experiences
in mutually supportive environment
 Increase confidence
 Identify how to improve practice
 Reflect on own effectiveness as
instructors
 Foster discussion and communication
 Possible future action

4. Good feedback
 Constructive feedback:
◦ Specific, rather than general
◦ Descriptive, rather than judgmental
◦ Behavioural, rather than inferential
◦ Balanced, positive with suggestions for
improvement
◦ Manageable
◦ Changeable (behaviours that can be
changed)
◦ Solicited, rather than imposed
◦ Timely
◦ Checked for understanding

5. Give feedback
 Focus on positive
 Eye contact
 Refer to behaviour (what person does)
 Refer to your observations or feelings
 Rank behaviour as more or less, not
good or bad
 Assess the value it will have for the
receiver
Feedback is NOT criticism

6. Receive feedback
 Eye contact
 Accept all feedback initially
 Paraphrase to ensure understanding
 Ask for specifics
 Focus on positive
 Determine importance
 Separate feelings from content
 Avoid re-teaching lesson as response
to feedback