Francois Giussani is a certified Swiss chef with over 25 years of experience in hospitality. He has worked in roles such as Executive Chef, Food Services Director, and General Manager across Europe, Asia, the Middle East, and Latin America. Currently, he is a Chef Trainer at the International Centre for Culinary Arts in Dubai. He has a strong track record of improving operations through lean management practices and cost reductions.
Greetings of the day
passionate in the industry, creative and innovative with over 9 years international experiences in all aspects of Food & Beverage.
As i am looking for a platform where i can utilized my knowledge and competencies acquired through my years of experience in the industry and also able to make myself open for the new experiences, knowledge and skills.
Greetings of the day
passionate in the industry, creative and innovative with over 9 years international experiences in all aspects of Food & Beverage.
As i am looking for a platform where i can utilized my knowledge and competencies acquired through my years of experience in the industry and also able to make myself open for the new experiences, knowledge and skills.
My ability to coordinate efforts of all departments within a hotel, in order to ensure total customer satisfaction, has become the major secret of my success throughout my career. I possess strong leadership qualities to supervise the staff in a manner befitting the hotel’s outlook and image, Moreover, I have extensive knowledge of providing above par guest services by anticipating their needs and striving to fulfill them immediately. I am also proficient in managing the concerns of angry guests by ensuring that they never leave the hotel premises dissatisfied
My ability to coordinate efforts of all departments within a hotel, in order to ensure total customer satisfaction, has become the major secret of my success throughout my career. I possess strong leadership qualities to supervise the staff in a manner befitting the hotel’s outlook and image, Moreover, I have extensive knowledge of providing above par guest services by anticipating their needs and striving to fulfill them immediately. I am also proficient in managing the concerns of angry guests by ensuring that they never leave the hotel premises dissatisfied
I am writing to you because I believe my credentials, training, proven ability and an experience of more than 9 Years in industry. I can surely allow me to significantly contribute to your esteemed organization.
In reviewing the attached resume, you will find me as a well-versed Health insurance professional with valuable experience in major facets of medical insurance.
Currently, I am working with a Pakistan based firm named IGI Life Insurance Limited (Formerly American Life Insurance Company (Pakistan) Limited - ALICO) serving in areas of claims management as Assistant Manager & Claims Team Lead.
I am a service oriented person with an excellent background of communication and interpersonal skills. I am highly motivated, adaptable and a fast learner with a ‘can do’ attitude. I assure you that my experience, results driven attitude and relationship building skills within & outside the organization will be of immense use.
I am eager to meet with you to discuss how my talents and competencies could be used to contribute to the success of the company and being an initiative individual I see this as a great opportunity to progress in my career within your esteemed organization.
I look forward to hearing from you soon.
Yours Faithfully,
Syed Mohsin Ali
Hi everyone - I am looking for a new role and would appreciate your support. Thank you in advance for any connections, advice, or opportunities you can offer.
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1. 1
FRANCOIS GIUSSANI
Certified Swiss Federal Chef
Graduated at the ÉcoleHôtelièrede Lausanne
IMPZ, Dubai – UAE
Lakeside A-1410
Mobile: +971/ 56-480 8166
Skype: Frangius69
Private: francois.giussani@gmail.com
LinkedIn: https://ae.linkedin.com/pub/francois-giussani/17/292/143
Istagram: FranGius69
Blog: fran-gustibus.tumblr.com
PROFESSIONAL CHARACTERISTICS
Mastering lean management and quality controls for continuous improvement
Systematic approach, consistently increasing productivity and reducing costs
Multiple experience on opening within hospitality and healthcare catering services
Hands on leader, guiding the team by example and delegate responsibilities by giving clear
objectives with measurable results
November 2015, Chef Trainer @ ICCA
International Centre for Culinary Arts, Dubai - UAE –www.iccadubai.ae
I have recently started the program of teaching future professionals, advance
and amateurs cooking classes at the prestigious ICCA in Dubai, recently
awarded with the International City & Guilds Lion Award 2016 and Best
Education City & Guild Award of Middle East 2016.
This is a new learning step to refine my training capacities.
Opportunity to participate at the F1 Abu Dhabi 2015 Gran Prix, coordinating the service and
kitchen of the Italian restaurant Amici at the Yas Viceroy Hotel, Yas Island- Abu Dhabi.
Participate at the Taste of Dubai 2016, having the opportunity assisting Michelin starred
Chefs such as Nathan Outlaw, Tom Aikens, Alfredo Russo and Alfred Prasad, as well
celebrity chefs such as Luke Thomas, June Tanaka, Bobby Griffin, Paul Frangie, Reza
Mohammed and Jenny Morris, to mention.
April 2014 /October 2015, General Manager Catering @ F&B Specialist
FASSCO Catering Services LLC, Abu Dhabi, UAE - www.fasscointernational.com
FASSCO is the Service Catering provider for the prestigious Cleveland Clinic
Abu Dhabi, UAE, started as GM leading a TEAM of 109 employees and
managers of the project on the opening stage, from forecasting, budgeting,
mock and real operation set up. My expertise was focused in setting up
kitchen facilities in different sections, responsibilities and menu engineering.
Assisting procurement to quote and purchase all specific equipment,
necessary utensils/service ware and market lists. Consolidate recipes and
rectify in order to prepare the nutritional software (Food Works) for label
information purpose
During the last 6 month of my employment with FASSCO,I have consulted
and guided the production and the delivery system into safe and systematic
procedures following the principle of lean management and continuous
improvement.
Jan. 2011/April 2014, Executive Chef in Charge of the F&B operation (3 different operations)
2. 2
THE EVERLY GROUP, Kuala Lumpur& Borneo, Malaysia - http://everlyhotel.com/
The operations I have worked and developed have mainly similar set up,
business hotels with 300-350 rooms, banqueting and outside catering
services up to 1500PAX, 1 coffee shop with 180 seats and a bar with 100
seats, serving international and local cuisine, in sequence Park City Everly
Bintulu, The Everly Putrajaya and Sabah Oriental at Kota Kinabalu.
Achieve better operation F&B cost with budgeted man power and better
productivity. Within the few months we managed to reduce and stabilize the
cost of operation just by applying systematic controls, re-costing the recipes
correctly, and better management of raw material within the operation. The
standards were maintained by applying regular QA controls and Audits,
achieving best performances, safety and ownership of the operation.
I have participated as well at the opening and readiness of The Everly
Putrajaya operation; taking care of all the F&B subjects including recruitment,
procurement department, menu planning and engineering, recipes and
costing, training the staff, handing over the premises and report any
anomaly.
Aug. 2009/Dec. 2010, General Manager of Catering Operation and CPU plant cooridnator,
BESTA FOOD SERVICES SDH, Kuala Lumpur, Malaysia -info@besta.net.my
Maintaining the books of the operation following budgets and objectives fixed
yearly and half-yearly, making necessary changes and innovate the
production and distribution on site. Implement the cook and chill meals
production from the Central Production Unit with a systematic and lean
management concept. My major contribution at the Central Production Unit
has been to redesign the plant activity in order to improve the food quality
served to 14 Hospitals patient, cater for 4 different outlets and contracts such
as Air Asia, KTMB, and other food related businesses.
July 2007/July 2009, Operation Manager
SWISS CONCEPT SDH, Kuala Lumpur, Malaysia - www.zeepearl.com
Planned, rectified and launched the Prince Court Medical Centre F&B
services,a unique 5 stars hospital own by Petronas Group in KL
(www.princecourt.com)addressing the services overseas for all health
care specific areas. The structure has 254 rooms, a 90 seats staff
cafeteria, open kitchen contemporary restaurant up to 120 seats, healthy
bar and banquet services up to 450 people. Manning power of 67 F&B
employees.
Feb. 2006/June2007, Food Services Director
SAAD SPECIALIST HOSPITAL, Al Khobar, Saudi Arabia - www.saad.medical.com
Achieved increasing food revenues and reduce costs for the staff
canteen, banquet services and open a new coffee shop outlet.
Reorganize the F&B TEAM and introduced new Food services standards
and procedures, technologies improving customer satisfaction.
3. 3
April 2002 /Jan.2006, Food and Beverage Manager
ENTE CANTONALE OSPEDALIERO, Lugano, Switzerland - alberghiero.lugano@eoc.ch
A progressive 4 years career, from Executive Chef to F&B Manager and
Regional coordinator. I haveassisted to convert in 2 hospital services from
cook and serve to cook and chill techniques, inclusive the planning of a
complete new kitchen. Training and developing the staff and implement
production line systems, such as meal order software.
Leading and coordinating the regional Executive Chefs to centralize and
standardize the purchasing system, align products reducing costs.
Nov. 1999/March 2002, Assistant Director, F&B and Room Division
MOVENPICK HOTEL AND RESTAURANTS Carcani Ascona&Oldrati Locarno, Switzerland
Taking care of the operation of both establishments, keeping company’s
hospitality standards and enhance customer service, planning menus and
costing, analyzing market room revenues and organize reception duties.
During that period we initiated the store and purchase from local suppliers
using a new Internet software for F&B and room division..
Following international HACCP values and maintaining standards
EARLIER CARREER DEVELOPMENT
1999 Italian Chef and Exec Sous Chef– OPENING Al Hamra Hotel Beach and
Resort, Ras al Khaimah, U.A.E.
1998/ 1999 Italian Chef – Ristorante La Locanda, Swissôtel Lima, Perù
swissotel@com/pdf/Lima
1996/ 1998 Italian Chef – La Veranda, Sheraton Doha Hotel & Resort, Doha-Qatar.
starwood@com/sheraton/search/hotel
1995/ 1996 Assistant Restaurant Manager – El Restaurante, Four Season Hotel,
Mexico City, DF. Mexico
1994/ 1995 Maitre D’ – Il Cardinale, Sheraton Maria Isabel, Mexico City, DF E-mail:
starwood@com/sheraton/search/hotel
1993/ 1994 F&B Assistant Trainee – Villa Vera Resort & Racquet Club, Acapulco,
GRO. Mexico.
PERSONAL ENHANCEMENT
1984 / 1987 Hotel Corso, Chiasso Switzerland Cook apprenticeship, Federal Certificate
as Professional Chef
1988 A la carte Pastry Cook – Ristorante Al Faro, Paradiso Switzerland
1989/ 1990 Fish Seller – Supermarket La Placette, Vevey Switzerland
1990/ 1994 Cook and animator – ATGABBES association, Lugano Switzerland.
1991 / 1992 Gastronomic Restaurant San Marino, Lausanne Switzerland Dining Room
Attendant trainee in conjunction with the Hotel School
1993 Villa Vera Resort & Racquet Club, Acapulco Mexico Food & Beverage
trainee in conjunction with the Hotel School.
1999 Chef Teacher – Instituto San Ignacio de Loyola, Lima Peru
1999 Cooking in a local Television Show – Lima Peru
4. 4
PROFESSIONAL TRAININGS:
1995 Wine connaisseur and Service training, Four Season de Mexico, supervisory
level, 1 week course overall
1996 - 1998 Career Development Sheraton Doha, Kitchen Management,
2001 Obtain Swiss License for Restaurant and Bars management
Cantonal requirement, 6-week course
2004 Healthcare F&B interactive software for ordering and managing stocks
2 weeks course
2005 HACCP and hygiene training, Reza KSA, supervision level, Al Khobar
Saudi Arabia, 2 weeks course
2005 Balridge Excellency introduction, Al Khobar Saudi Arabia, 1 week course
2012 Molecular Cuisine training, and cooking technologies, The French Culinary
School in Asia, Kuala Lumpur Malaysia, 1 week course
2013 Finance for non-finance managers, Kuala Lumpur, 1 week course
AWARDS AND RECOGNITIONS:
2010 Invited Chef for the mexican Food Promotion at Park City Everly Bitntulu,
Malaysia sarawak
2012 Club Industrial de Mexico, Gastronomic Malaysian week. Coach and
coordinator of TEAM of 4 people
2013 Organiser and Team coordinator for the Borneo Hospitality Food Fiesta at
Kota Kinabalu. 1 silver, 2 bronze medals and 2 achievement certificates
2015 Fromula 1 event at Yas Viceroy Hotel, assist the operation at the Italian
restaurant by coordintating the front of the house activities
INTERESTS:
Modern culinary techniques, travelling, motorbikes, football soccer, gardening and hiking
PERSONAL INFORMATION
Family Name: Francois
First Name: Giussani
Date of Birth: October 14th
1969
Citizenship: Swiss
Mother Tongue: Italian and French
Other Languages: English, Fluent
Spanish Fluent
German Advanced
Tagalog Basics
Bahasa Melayu Basics
Marital Status: Separated
Valid UAE driving license
5. 5
REFERENCES
1. FASSCO Catering Services, present
Project Director Sanjay Krishnan, Abu Dhabi UAE
HP: +971 56 3664940
Email address: sanjay.krishnan@fasscointernational.com
2. Former colleague at the Sabah Oriental Hotel (The Everly Group), 2013-2014
Michele Danieli, Chef Patron at Delizia Restaurant, Kota Kinabalu, Sabah Malaysia
HP: +60-16-447 7078
Email: michid_70@yahoo.it
3. Former co-worker @ PCMC, Kuala Lumpur Malaysia 2007-2009
Adam Gaffey, Corporate Executive Chef, Prima Food Malaysia
HP: +60-12 3949925
Email: adam.gaffey8@gmail.com
4. Former Director of Facilities and boss @ OspedaleRegionale di Lugano Ticino, was my director
2002-2006
RaffaellaMottini - Soldati
HP: not updated
Email: rsoldati@bluewin.ch
5. Former Director and boss @ Hotel Ascona and Restaurant Carcani @ Movenpick Ticino, was
my director 1999-2002
Massimo Chiappo, General Manager Grand Hotel Courmayeur, Italy
HP: +39 3396475944
Email: mchiappo@katamail.com
Copies of testimonies are available upon request.