SlideShare a Scribd company logo
The Next Generation Enterprise
                      Platform




Michael Fauscette,
Group Vice President, Software Business Solutions




 © IDC   Visit us at IDC.com and follow us on Twitter: @IDC   Nov-12
Connectivity changes everything

Economically


                                                              Socially



 Technically
 © IDC   Visit us at IDC.com and follow us on Twitter: @IDC          Nov-12   2
A New Technology Platform Shift

Trillions
 of “Things”                                                             Millions
                                                                         Of Apps
        Billions
          of Users



            Hundreds of Millions                             Tens of Thousands
                         of Users                                  of Apps




                                     Thousands               Millions
                                          of Apps             of Users



© IDC   Visit us at IDC.com and follow us on Twitter: @IDC                          Nov-12   3
“Traditional” Business


•Hierarchical Structure

•Top Down /
command and control

•Knowledge is Power

•Process and stability
focused

© IDC   Visit us at IDC.com and follow us on Twitter: @IDC   Nov-12
Business now…

• New behaviors /
  expectations

• Flexible and adaptable

• Shift of influence, trust &
  relevance                                                   Knowledge Sharing
                                                                  Is Power
• Power of connectivity


 © IDC   Visit us at IDC.com and follow us on Twitter: @IDC                Nov-12
Expectations…

              Of being valued / respected,
                   work with purpose,
                 & environment of trust

          Derived from organizations that
        are decentralization, have alignment
                and transparency

                          Leads to engagement
© IDC   Visit us at IDC.com and follow us on Twitter: @IDC   Nov-12   6
Supporting “ad-hoc”



                                                    Team     Application




                 Content                                                   Data




                System of Transaction – automated processes

© IDC   Visit us at IDC.com and follow us on Twitter: @IDC                        Nov-12   7
Enterprise Systems are Changing




© IDC   Visit us at IDC.com and follow us on Twitter: @IDC   Nov-12
Platform Realities




                                “Social Layer” (new UX – transitionary?)
                                                                             New
                                                                             App
                   New
                   App                     Stable (but Aging) “Core”

                            New                                        New
                                                             New       App
                            App                              App




© IDC   Visit us at IDC.com and follow us on Twitter: @IDC                         Nov-12   9
Next Generation


        In the
        Cloud
                                           Service            Service   Service



                                                  Next Generation Platform
                                          Transaction – Decision - Relationship

                                           Service            Service   Service




© IDC    Visit us at IDC.com and follow us on Twitter: @IDC                       Nov-12   10
Next Generation


• Componentized
                                                             Service       Service       Service

• Embedded social
  and decision                                                  Next Generation Platform
  support                                                    Transaction – Decision - Relationship


• Context Aware                                              Service       Service        Service



• Intelligent Filtering

© IDC   Visit us at IDC.com and follow us on Twitter: @IDC                                    Nov-12   11
Next Generation


• Beyond Integration
                                                             Service       Service       Service
• Simple outside –
  complexity inside – UI /
  UX                                                            Next Generation Platform
                                                             Transaction – Decision - Relationship
• Ad Hoc Apps
                                                             Service       Service        Service
• Any device, any time




© IDC   Visit us at IDC.com and follow us on Twitter: @IDC                                     Nov-12   12
What it means…

• Business is transforming                                   Service                    Service
                                                                          Service


• By 2020 All Apps are Social
                                                                Next Generation Platform
and Support Decisions
                                                             Transaction – Decision - Relationship

                                                             Service      Service        Service
• Long slow transition to new
platforms


•Orchestration of Services



© IDC   Visit us at IDC.com and follow us on Twitter: @IDC                                 Nov-12
Contact




                                      Michael Fauscette

                                      mfauscette@idc.com

                                      Twitter: @mfauscette

                                      Blog: www.mfauscette.com

                                      Social Business Community:
                                      http://idc-insights-community.com/SocBiz



© 2011 IDCVisit us at IDC.com and follow us on Twitter: @IDC
 © IDC                                                                           Nov-12

More Related Content

What's hot

Kya 2013 collaboration business value igallagh
Kya 2013 collaboration business value   igallaghKya 2013 collaboration business value   igallagh
Kya 2013 collaboration business value igallaghCisco Canada
 
Harvey Nash USA Webinar: Cloud Computing
Harvey Nash USA Webinar: Cloud ComputingHarvey Nash USA Webinar: Cloud Computing
Harvey Nash USA Webinar: Cloud ComputingHarveyNashUSA
 
How To Leverage Cloud Computing for Business & Operational Benefit - CAMP IT
How To Leverage Cloud Computing for Business & Operational Benefit - CAMP ITHow To Leverage Cloud Computing for Business & Operational Benefit - CAMP IT
How To Leverage Cloud Computing for Business & Operational Benefit - CAMP ITSkytap Cloud
 
Cloud con -financial-services---case-study-keynote-panel-slide
Cloud con -financial-services---case-study-keynote-panel-slideCloud con -financial-services---case-study-keynote-panel-slide
Cloud con -financial-services---case-study-keynote-panel-slidesatya evvus
 
Cloud Computing & Its Impact on Project Management
Cloud Computing & Its Impact on Project ManagementCloud Computing & Its Impact on Project Management
Cloud Computing & Its Impact on Project ManagementVSR *
 
Enterprise 2.0 Summit 2012 Closing Keynote - Next-Generation Ecosystems And i...
Enterprise 2.0 Summit 2012 Closing Keynote - Next-Generation Ecosystems And i...Enterprise 2.0 Summit 2012 Closing Keynote - Next-Generation Ecosystems And i...
Enterprise 2.0 Summit 2012 Closing Keynote - Next-Generation Ecosystems And i...Dion Hinchcliffe
 
Ug apm - ca executive insight customer presentation v2.2 english
Ug  apm - ca executive insight customer presentation v2.2 englishUg  apm - ca executive insight customer presentation v2.2 english
Ug apm - ca executive insight customer presentation v2.2 englishCA Technologies Italia
 
Cisco: Colaboración La Nueva Plataforma para los Negocios
Cisco: Colaboración La Nueva Plataforma para los NegociosCisco: Colaboración La Nueva Plataforma para los Negocios
Cisco: Colaboración La Nueva Plataforma para los NegociosEntel
 
How the Internet of Things and 20 billion devices will change your job
How the Internet of Things and 20 billion devices will change your jobHow the Internet of Things and 20 billion devices will change your job
How the Internet of Things and 20 billion devices will change your jobJon Stevens-Hall
 
Dell EMC Advantage
Dell EMC AdvantageDell EMC Advantage
Dell EMC Advantagegpadmanabh
 
Developing Your Security Foundation: A Guide for Nonprofits During the Pandem...
Developing Your Security Foundation: A Guide for Nonprofits During the Pandem...Developing Your Security Foundation: A Guide for Nonprofits During the Pandem...
Developing Your Security Foundation: A Guide for Nonprofits During the Pandem...TechSoup
 
Primendi Visiooniseminar 2014 - Kuidas lahendada võrgu turvalisus mobiilses k...
Primendi Visiooniseminar 2014 - Kuidas lahendada võrgu turvalisus mobiilses k...Primendi Visiooniseminar 2014 - Kuidas lahendada võrgu turvalisus mobiilses k...
Primendi Visiooniseminar 2014 - Kuidas lahendada võrgu turvalisus mobiilses k...Primend
 
Tablets and Mobility Solutions For Your Evolving Workforce
Tablets and Mobility Solutions For Your Evolving WorkforceTablets and Mobility Solutions For Your Evolving Workforce
Tablets and Mobility Solutions For Your Evolving WorkforceDell World
 
EMC forum 2014 mobility and ngdc
EMC forum 2014 mobility and ngdcEMC forum 2014 mobility and ngdc
EMC forum 2014 mobility and ngdcDamian Hamilton
 
Cloud Computing - Albicocca University of Milan
Cloud Computing - Albicocca University of MilanCloud Computing - Albicocca University of Milan
Cloud Computing - Albicocca University of Milanantimo musone
 
Mobility Matters for Business Innovation
Mobility Matters for Business InnovationMobility Matters for Business Innovation
Mobility Matters for Business InnovationBiznes to Rozmowy
 
2012 RightScale Road Trip - San Jose
2012 RightScale Road Trip - San Jose2012 RightScale Road Trip - San Jose
2012 RightScale Road Trip - San JoseRightScale
 
Desktop Virtualization Deployment Insights eBook
Desktop Virtualization Deployment Insights eBookDesktop Virtualization Deployment Insights eBook
Desktop Virtualization Deployment Insights eBookCitrix
 

What's hot (20)

Kya 2013 collaboration business value igallagh
Kya 2013 collaboration business value   igallaghKya 2013 collaboration business value   igallagh
Kya 2013 collaboration business value igallagh
 
Harvey Nash USA Webinar: Cloud Computing
Harvey Nash USA Webinar: Cloud ComputingHarvey Nash USA Webinar: Cloud Computing
Harvey Nash USA Webinar: Cloud Computing
 
How To Leverage Cloud Computing for Business & Operational Benefit - CAMP IT
How To Leverage Cloud Computing for Business & Operational Benefit - CAMP ITHow To Leverage Cloud Computing for Business & Operational Benefit - CAMP IT
How To Leverage Cloud Computing for Business & Operational Benefit - CAMP IT
 
Merlin Software presentation for ARDA World Convention 2012
Merlin Software presentation for ARDA World Convention 2012Merlin Software presentation for ARDA World Convention 2012
Merlin Software presentation for ARDA World Convention 2012
 
Cloud con -financial-services---case-study-keynote-panel-slide
Cloud con -financial-services---case-study-keynote-panel-slideCloud con -financial-services---case-study-keynote-panel-slide
Cloud con -financial-services---case-study-keynote-panel-slide
 
Cloud Computing & Its Impact on Project Management
Cloud Computing & Its Impact on Project ManagementCloud Computing & Its Impact on Project Management
Cloud Computing & Its Impact on Project Management
 
Enterprise 2.0 Summit 2012 Closing Keynote - Next-Generation Ecosystems And i...
Enterprise 2.0 Summit 2012 Closing Keynote - Next-Generation Ecosystems And i...Enterprise 2.0 Summit 2012 Closing Keynote - Next-Generation Ecosystems And i...
Enterprise 2.0 Summit 2012 Closing Keynote - Next-Generation Ecosystems And i...
 
Ug apm - ca executive insight customer presentation v2.2 english
Ug  apm - ca executive insight customer presentation v2.2 englishUg  apm - ca executive insight customer presentation v2.2 english
Ug apm - ca executive insight customer presentation v2.2 english
 
Cisco: Colaboración La Nueva Plataforma para los Negocios
Cisco: Colaboración La Nueva Plataforma para los NegociosCisco: Colaboración La Nueva Plataforma para los Negocios
Cisco: Colaboración La Nueva Plataforma para los Negocios
 
How the Internet of Things and 20 billion devices will change your job
How the Internet of Things and 20 billion devices will change your jobHow the Internet of Things and 20 billion devices will change your job
How the Internet of Things and 20 billion devices will change your job
 
Dell EMC Advantage
Dell EMC AdvantageDell EMC Advantage
Dell EMC Advantage
 
Developing Your Security Foundation: A Guide for Nonprofits During the Pandem...
Developing Your Security Foundation: A Guide for Nonprofits During the Pandem...Developing Your Security Foundation: A Guide for Nonprofits During the Pandem...
Developing Your Security Foundation: A Guide for Nonprofits During the Pandem...
 
Get your house on order
Get your house on orderGet your house on order
Get your house on order
 
Primendi Visiooniseminar 2014 - Kuidas lahendada võrgu turvalisus mobiilses k...
Primendi Visiooniseminar 2014 - Kuidas lahendada võrgu turvalisus mobiilses k...Primendi Visiooniseminar 2014 - Kuidas lahendada võrgu turvalisus mobiilses k...
Primendi Visiooniseminar 2014 - Kuidas lahendada võrgu turvalisus mobiilses k...
 
Tablets and Mobility Solutions For Your Evolving Workforce
Tablets and Mobility Solutions For Your Evolving WorkforceTablets and Mobility Solutions For Your Evolving Workforce
Tablets and Mobility Solutions For Your Evolving Workforce
 
EMC forum 2014 mobility and ngdc
EMC forum 2014 mobility and ngdcEMC forum 2014 mobility and ngdc
EMC forum 2014 mobility and ngdc
 
Cloud Computing - Albicocca University of Milan
Cloud Computing - Albicocca University of MilanCloud Computing - Albicocca University of Milan
Cloud Computing - Albicocca University of Milan
 
Mobility Matters for Business Innovation
Mobility Matters for Business InnovationMobility Matters for Business Innovation
Mobility Matters for Business Innovation
 
2012 RightScale Road Trip - San Jose
2012 RightScale Road Trip - San Jose2012 RightScale Road Trip - San Jose
2012 RightScale Road Trip - San Jose
 
Desktop Virtualization Deployment Insights eBook
Desktop Virtualization Deployment Insights eBookDesktop Virtualization Deployment Insights eBook
Desktop Virtualization Deployment Insights eBook
 

Viewers also liked

Mobile customer loyalty programs
Mobile customer loyalty programsMobile customer loyalty programs
Mobile customer loyalty programsMichael Fauscette
 
2013 Gamification in the Workplace
2013 Gamification in the Workplace2013 Gamification in the Workplace
2013 Gamification in the WorkplaceMichael Fauscette
 
The Future of Social Business
The Future of Social BusinessThe Future of Social Business
The Future of Social BusinessMichael Fauscette
 
IDC 2014 Social Predictions Webinar
IDC 2014 Social Predictions WebinarIDC 2014 Social Predictions Webinar
IDC 2014 Social Predictions WebinarMichael Fauscette
 
Application Software Predictions 2015
Application Software Predictions 2015Application Software Predictions 2015
Application Software Predictions 2015Michael Fauscette
 
Using Data to Transform the Customer Experience
Using Data to Transform the Customer ExperienceUsing Data to Transform the Customer Experience
Using Data to Transform the Customer ExperienceMichael Fauscette
 
The Connected Consumer: Leveraging Mobile Devices as a Core Component of Your...
The Connected Consumer: Leveraging Mobile Devices as a Core Component of Your...The Connected Consumer: Leveraging Mobile Devices as a Core Component of Your...
The Connected Consumer: Leveraging Mobile Devices as a Core Component of Your...Michael Fauscette
 
2013 CRM Evolution Conference Session: Getting Maximum Value from You Custome...
2013 CRM Evolution Conference Session: Getting Maximum Value from You Custome...2013 CRM Evolution Conference Session: Getting Maximum Value from You Custome...
2013 CRM Evolution Conference Session: Getting Maximum Value from You Custome...Michael Fauscette
 

Viewers also liked (9)

Mobile customer loyalty programs
Mobile customer loyalty programsMobile customer loyalty programs
Mobile customer loyalty programs
 
2013 Gamification in the Workplace
2013 Gamification in the Workplace2013 Gamification in the Workplace
2013 Gamification in the Workplace
 
The Future of Social Business
The Future of Social BusinessThe Future of Social Business
The Future of Social Business
 
IDC 2014 Social Predictions Webinar
IDC 2014 Social Predictions WebinarIDC 2014 Social Predictions Webinar
IDC 2014 Social Predictions Webinar
 
2014 phillyForce keynote
2014 phillyForce keynote2014 phillyForce keynote
2014 phillyForce keynote
 
Application Software Predictions 2015
Application Software Predictions 2015Application Software Predictions 2015
Application Software Predictions 2015
 
Using Data to Transform the Customer Experience
Using Data to Transform the Customer ExperienceUsing Data to Transform the Customer Experience
Using Data to Transform the Customer Experience
 
The Connected Consumer: Leveraging Mobile Devices as a Core Component of Your...
The Connected Consumer: Leveraging Mobile Devices as a Core Component of Your...The Connected Consumer: Leveraging Mobile Devices as a Core Component of Your...
The Connected Consumer: Leveraging Mobile Devices as a Core Component of Your...
 
2013 CRM Evolution Conference Session: Getting Maximum Value from You Custome...
2013 CRM Evolution Conference Session: Getting Maximum Value from You Custome...2013 CRM Evolution Conference Session: Getting Maximum Value from You Custome...
2013 CRM Evolution Conference Session: Getting Maximum Value from You Custome...
 

Similar to Fall12 e2 keynote

The Collaborative Enterprise
The Collaborative Enterprise The Collaborative Enterprise
The Collaborative Enterprise SAP Ariba
 
The Collaborative Enterprise
The Collaborative Enterprise The Collaborative Enterprise
The Collaborative Enterprise SAP Ariba
 
Emulex and IDC Present Why I/O is Strategic for the Cloud
Emulex and IDC Present Why I/O is Strategic for the Cloud Emulex and IDC Present Why I/O is Strategic for the Cloud
Emulex and IDC Present Why I/O is Strategic for the Cloud Emulex Corporation
 
Building the New Connected Enterprise
Building the New Connected EnterpriseBuilding the New Connected Enterprise
Building the New Connected EnterpriseYammer
 
Bringing Shadow IT into the Light with a Centralized IT Cloud Migration Strategy
Bringing Shadow IT into the Light with a Centralized IT Cloud Migration StrategyBringing Shadow IT into the Light with a Centralized IT Cloud Migration Strategy
Bringing Shadow IT into the Light with a Centralized IT Cloud Migration StrategycVidya Networks
 
Alfresco Day Amsterdam 2015 - "Digital Transformation in the Netherlands", IDC
Alfresco Day Amsterdam 2015 - "Digital Transformation in the Netherlands", IDCAlfresco Day Amsterdam 2015 - "Digital Transformation in the Netherlands", IDC
Alfresco Day Amsterdam 2015 - "Digital Transformation in the Netherlands", IDCAlfresco Software
 
Predictions 2010 Breakfast Briefing
Predictions 2010 Breakfast BriefingPredictions 2010 Breakfast Briefing
Predictions 2010 Breakfast BriefingMichael Fauscette
 
The Software Defined Business
The Software Defined BusinessThe Software Defined Business
The Software Defined BusinessIDC Italy
 
Infor ion executive_overview
Infor ion executive_overviewInfor ion executive_overview
Infor ion executive_overviewAndy Wylie
 
Bt idc event cloud adoption in ireland
Bt  idc event cloud adoption in irelandBt  idc event cloud adoption in ireland
Bt idc event cloud adoption in irelandFiona Sexton
 
Wyse webinar presentation Web2Present Managing mobility in a changing device ...
Wyse webinar presentation Web2Present Managing mobility in a changing device ...Wyse webinar presentation Web2Present Managing mobility in a changing device ...
Wyse webinar presentation Web2Present Managing mobility in a changing device ...Web2Present
 
Turning Business Intelligence Into Actionable Insights
Turning Business Intelligence Into Actionable InsightsTurning Business Intelligence Into Actionable Insights
Turning Business Intelligence Into Actionable InsightsG3 Communications
 
ASAE Tech Conference 2012 Closing Keynote on Disruptive Tech
ASAE Tech Conference 2012 Closing Keynote on Disruptive TechASAE Tech Conference 2012 Closing Keynote on Disruptive Tech
ASAE Tech Conference 2012 Closing Keynote on Disruptive TechDion Hinchcliffe
 
Diigital transformation
Diigital transformationDiigital transformation
Diigital transformationgpadmanabh
 
Tectonic Summit 2016: Preparing for Cloud Native
Tectonic Summit 2016: Preparing for Cloud Native Tectonic Summit 2016: Preparing for Cloud Native
Tectonic Summit 2016: Preparing for Cloud Native CoreOS
 
Destination Marketing Open Source and Cloud Presentation
Destination Marketing Open Source and Cloud PresentationDestination Marketing Open Source and Cloud Presentation
Destination Marketing Open Source and Cloud PresentationIsaac Christoffersen
 
IDC Enterprise Architecture for The 3rd Platform
IDC Enterprise Architecture for The 3rd PlatformIDC Enterprise Architecture for The 3rd Platform
IDC Enterprise Architecture for The 3rd PlatformHandojo Triyanto, P.CRM
 
Building A Cloud-Ready Security Program
Building A Cloud-Ready Security ProgramBuilding A Cloud-Ready Security Program
Building A Cloud-Ready Security ProgramNetIQ
 

Similar to Fall12 e2 keynote (20)

The Collaborative Enterprise
The Collaborative Enterprise The Collaborative Enterprise
The Collaborative Enterprise
 
The Collaborative Enterprise
The Collaborative Enterprise The Collaborative Enterprise
The Collaborative Enterprise
 
Emulex and IDC Present Why I/O is Strategic for the Cloud
Emulex and IDC Present Why I/O is Strategic for the Cloud Emulex and IDC Present Why I/O is Strategic for the Cloud
Emulex and IDC Present Why I/O is Strategic for the Cloud
 
Building the New Connected Enterprise
Building the New Connected EnterpriseBuilding the New Connected Enterprise
Building the New Connected Enterprise
 
Bringing Shadow IT into the Light with a Centralized IT Cloud Migration Strategy
Bringing Shadow IT into the Light with a Centralized IT Cloud Migration StrategyBringing Shadow IT into the Light with a Centralized IT Cloud Migration Strategy
Bringing Shadow IT into the Light with a Centralized IT Cloud Migration Strategy
 
Alfresco Day Amsterdam 2015 - "Digital Transformation in the Netherlands", IDC
Alfresco Day Amsterdam 2015 - "Digital Transformation in the Netherlands", IDCAlfresco Day Amsterdam 2015 - "Digital Transformation in the Netherlands", IDC
Alfresco Day Amsterdam 2015 - "Digital Transformation in the Netherlands", IDC
 
Network Evolution and Market Outlook
Network Evolution and Market OutlookNetwork Evolution and Market Outlook
Network Evolution and Market Outlook
 
Predictions 2010 Breakfast Briefing
Predictions 2010 Breakfast BriefingPredictions 2010 Breakfast Briefing
Predictions 2010 Breakfast Briefing
 
The Software Defined Business
The Software Defined BusinessThe Software Defined Business
The Software Defined Business
 
Infor ion executive_overview
Infor ion executive_overviewInfor ion executive_overview
Infor ion executive_overview
 
Bt idc event cloud adoption in ireland
Bt  idc event cloud adoption in irelandBt  idc event cloud adoption in ireland
Bt idc event cloud adoption in ireland
 
Possibility Thinking about Cloud Computing
Possibility Thinking about Cloud ComputingPossibility Thinking about Cloud Computing
Possibility Thinking about Cloud Computing
 
Wyse webinar presentation Web2Present Managing mobility in a changing device ...
Wyse webinar presentation Web2Present Managing mobility in a changing device ...Wyse webinar presentation Web2Present Managing mobility in a changing device ...
Wyse webinar presentation Web2Present Managing mobility in a changing device ...
 
Turning Business Intelligence Into Actionable Insights
Turning Business Intelligence Into Actionable InsightsTurning Business Intelligence Into Actionable Insights
Turning Business Intelligence Into Actionable Insights
 
ASAE Tech Conference 2012 Closing Keynote on Disruptive Tech
ASAE Tech Conference 2012 Closing Keynote on Disruptive TechASAE Tech Conference 2012 Closing Keynote on Disruptive Tech
ASAE Tech Conference 2012 Closing Keynote on Disruptive Tech
 
Diigital transformation
Diigital transformationDiigital transformation
Diigital transformation
 
Tectonic Summit 2016: Preparing for Cloud Native
Tectonic Summit 2016: Preparing for Cloud Native Tectonic Summit 2016: Preparing for Cloud Native
Tectonic Summit 2016: Preparing for Cloud Native
 
Destination Marketing Open Source and Cloud Presentation
Destination Marketing Open Source and Cloud PresentationDestination Marketing Open Source and Cloud Presentation
Destination Marketing Open Source and Cloud Presentation
 
IDC Enterprise Architecture for The 3rd Platform
IDC Enterprise Architecture for The 3rd PlatformIDC Enterprise Architecture for The 3rd Platform
IDC Enterprise Architecture for The 3rd Platform
 
Building A Cloud-Ready Security Program
Building A Cloud-Ready Security ProgramBuilding A Cloud-Ready Security Program
Building A Cloud-Ready Security Program
 

More from Michael Fauscette

Innovation Management: How Social Technologies are changing the Way that Comp...
Innovation Management: How Social Technologies are changing the Way that Comp...Innovation Management: How Social Technologies are changing the Way that Comp...
Innovation Management: How Social Technologies are changing the Way that Comp...Michael Fauscette
 
Socialytics: Using Social Data for More Effective Sales, Marketing & Customer...
Socialytics: Using Social Data for More Effective Sales, Marketing & Customer...Socialytics: Using Social Data for More Effective Sales, Marketing & Customer...
Socialytics: Using Social Data for More Effective Sales, Marketing & Customer...Michael Fauscette
 
Future Tech for Concur User Conference
Future Tech for Concur User ConferenceFuture Tech for Concur User Conference
Future Tech for Concur User ConferenceMichael Fauscette
 
Social CRM: What's in it for me?
Social CRM: What's in it for me?Social CRM: What's in it for me?
Social CRM: What's in it for me?Michael Fauscette
 
Services Resource Planning Market Review
Services Resource Planning Market ReviewServices Resource Planning Market Review
Services Resource Planning Market ReviewMichael Fauscette
 
The Future of Enterprise SW & Social Media
The Future of Enterprise SW & Social MediaThe Future of Enterprise SW & Social Media
The Future of Enterprise SW & Social MediaMichael Fauscette
 
Emerging trends in the Software Industry
Emerging trends in the Software IndustryEmerging trends in the Software Industry
Emerging trends in the Software IndustryMichael Fauscette
 
Fin Crisis & the impact on the software industry
Fin Crisis & the impact on the software industryFin Crisis & the impact on the software industry
Fin Crisis & the impact on the software industryMichael Fauscette
 

More from Michael Fauscette (9)

Innovation Management: How Social Technologies are changing the Way that Comp...
Innovation Management: How Social Technologies are changing the Way that Comp...Innovation Management: How Social Technologies are changing the Way that Comp...
Innovation Management: How Social Technologies are changing the Way that Comp...
 
Socialytics: Using Social Data for More Effective Sales, Marketing & Customer...
Socialytics: Using Social Data for More Effective Sales, Marketing & Customer...Socialytics: Using Social Data for More Effective Sales, Marketing & Customer...
Socialytics: Using Social Data for More Effective Sales, Marketing & Customer...
 
Future Tech for Concur User Conference
Future Tech for Concur User ConferenceFuture Tech for Concur User Conference
Future Tech for Concur User Conference
 
Social CRM: What's in it for me?
Social CRM: What's in it for me?Social CRM: What's in it for me?
Social CRM: What's in it for me?
 
Services Resource Planning Market Review
Services Resource Planning Market ReviewServices Resource Planning Market Review
Services Resource Planning Market Review
 
The Future of Enterprise SW & Social Media
The Future of Enterprise SW & Social MediaThe Future of Enterprise SW & Social Media
The Future of Enterprise SW & Social Media
 
Emerging trends in the Software Industry
Emerging trends in the Software IndustryEmerging trends in the Software Industry
Emerging trends in the Software Industry
 
Fin Crisis & the impact on the software industry
Fin Crisis & the impact on the software industryFin Crisis & the impact on the software industry
Fin Crisis & the impact on the software industry
 
E2 0 Partner
E2 0 PartnerE2 0 Partner
E2 0 Partner
 

Recently uploaded

"Impact of front-end architecture on development cost", Viktor Turskyi
"Impact of front-end architecture on development cost", Viktor Turskyi"Impact of front-end architecture on development cost", Viktor Turskyi
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
 
PHP Frameworks: I want to break free (IPC Berlin 2024)
PHP Frameworks: I want to break free (IPC Berlin 2024)PHP Frameworks: I want to break free (IPC Berlin 2024)
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
 
Designing Great Products: The Power of Design and Leadership by Chief Designe...
Designing Great Products: The Power of Design and Leadership by Chief Designe...Designing Great Products: The Power of Design and Leadership by Chief Designe...
Designing Great Products: The Power of Design and Leadership by Chief Designe...Product School
 
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...Product School
 
How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...Product School
 
UiPath Test Automation using UiPath Test Suite series, part 1
UiPath Test Automation using UiPath Test Suite series, part 1UiPath Test Automation using UiPath Test Suite series, part 1
UiPath Test Automation using UiPath Test Suite series, part 1DianaGray10
 
Accelerate your Kubernetes clusters with Varnish Caching
Accelerate your Kubernetes clusters with Varnish CachingAccelerate your Kubernetes clusters with Varnish Caching
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
 
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...Elena Simperl
 
Connector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a buttonConnector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
 
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...Product School
 
The Future of Platform Engineering
The Future of Platform EngineeringThe Future of Platform Engineering
The Future of Platform EngineeringJemma Hussein Allen
 
Quantum Computing: Current Landscape and the Future Role of APIs
Quantum Computing: Current Landscape and the Future Role of APIsQuantum Computing: Current Landscape and the Future Role of APIs
Quantum Computing: Current Landscape and the Future Role of APIsVlad Stirbu
 
Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
 
Key Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdfKey Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
 
Bits & Pixels using AI for Good.........
Bits & Pixels using AI for Good.........Bits & Pixels using AI for Good.........
Bits & Pixels using AI for Good.........Alison B. Lowndes
 
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...Product School
 
Demystifying gRPC in .Net by John Staveley
Demystifying gRPC in .Net by John StaveleyDemystifying gRPC in .Net by John Staveley
Demystifying gRPC in .Net by John StaveleyJohn Staveley
 
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...Product School
 
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
 
To Graph or Not to Graph Knowledge Graph Architectures and LLMs
To Graph or Not to Graph Knowledge Graph Architectures and LLMsTo Graph or Not to Graph Knowledge Graph Architectures and LLMs
To Graph or Not to Graph Knowledge Graph Architectures and LLMsPaul Groth
 

Recently uploaded (20)

"Impact of front-end architecture on development cost", Viktor Turskyi
"Impact of front-end architecture on development cost", Viktor Turskyi"Impact of front-end architecture on development cost", Viktor Turskyi
"Impact of front-end architecture on development cost", Viktor Turskyi
 
PHP Frameworks: I want to break free (IPC Berlin 2024)
PHP Frameworks: I want to break free (IPC Berlin 2024)PHP Frameworks: I want to break free (IPC Berlin 2024)
PHP Frameworks: I want to break free (IPC Berlin 2024)
 
Designing Great Products: The Power of Design and Leadership by Chief Designe...
Designing Great Products: The Power of Design and Leadership by Chief Designe...Designing Great Products: The Power of Design and Leadership by Chief Designe...
Designing Great Products: The Power of Design and Leadership by Chief Designe...
 
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
 
How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...
 
UiPath Test Automation using UiPath Test Suite series, part 1
UiPath Test Automation using UiPath Test Suite series, part 1UiPath Test Automation using UiPath Test Suite series, part 1
UiPath Test Automation using UiPath Test Suite series, part 1
 
Accelerate your Kubernetes clusters with Varnish Caching
Accelerate your Kubernetes clusters with Varnish CachingAccelerate your Kubernetes clusters with Varnish Caching
Accelerate your Kubernetes clusters with Varnish Caching
 
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...
 
Connector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a buttonConnector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a button
 
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
 
The Future of Platform Engineering
The Future of Platform EngineeringThe Future of Platform Engineering
The Future of Platform Engineering
 
Quantum Computing: Current Landscape and the Future Role of APIs
Quantum Computing: Current Landscape and the Future Role of APIsQuantum Computing: Current Landscape and the Future Role of APIs
Quantum Computing: Current Landscape and the Future Role of APIs
 
Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*
 
Key Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdfKey Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdf
 
Bits & Pixels using AI for Good.........
Bits & Pixels using AI for Good.........Bits & Pixels using AI for Good.........
Bits & Pixels using AI for Good.........
 
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
 
Demystifying gRPC in .Net by John Staveley
Demystifying gRPC in .Net by John StaveleyDemystifying gRPC in .Net by John Staveley
Demystifying gRPC in .Net by John Staveley
 
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
 
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
 
To Graph or Not to Graph Knowledge Graph Architectures and LLMs
To Graph or Not to Graph Knowledge Graph Architectures and LLMsTo Graph or Not to Graph Knowledge Graph Architectures and LLMs
To Graph or Not to Graph Knowledge Graph Architectures and LLMs
 

Fall12 e2 keynote

  • 1. The Next Generation Enterprise Platform Michael Fauscette, Group Vice President, Software Business Solutions © IDC Visit us at IDC.com and follow us on Twitter: @IDC Nov-12
  • 2. Connectivity changes everything Economically Socially Technically © IDC Visit us at IDC.com and follow us on Twitter: @IDC Nov-12 2
  • 3. A New Technology Platform Shift Trillions of “Things” Millions Of Apps Billions of Users Hundreds of Millions Tens of Thousands of Users of Apps Thousands Millions of Apps of Users © IDC Visit us at IDC.com and follow us on Twitter: @IDC Nov-12 3
  • 4. “Traditional” Business •Hierarchical Structure •Top Down / command and control •Knowledge is Power •Process and stability focused © IDC Visit us at IDC.com and follow us on Twitter: @IDC Nov-12
  • 5. Business now… • New behaviors / expectations • Flexible and adaptable • Shift of influence, trust & relevance Knowledge Sharing Is Power • Power of connectivity © IDC Visit us at IDC.com and follow us on Twitter: @IDC Nov-12
  • 6. Expectations… Of being valued / respected, work with purpose, & environment of trust Derived from organizations that are decentralization, have alignment and transparency Leads to engagement © IDC Visit us at IDC.com and follow us on Twitter: @IDC Nov-12 6
  • 7. Supporting “ad-hoc” Team Application Content Data System of Transaction – automated processes © IDC Visit us at IDC.com and follow us on Twitter: @IDC Nov-12 7
  • 8. Enterprise Systems are Changing © IDC Visit us at IDC.com and follow us on Twitter: @IDC Nov-12
  • 9. Platform Realities “Social Layer” (new UX – transitionary?) New App New App Stable (but Aging) “Core” New New New App App App © IDC Visit us at IDC.com and follow us on Twitter: @IDC Nov-12 9
  • 10. Next Generation In the Cloud Service Service Service Next Generation Platform Transaction – Decision - Relationship Service Service Service © IDC Visit us at IDC.com and follow us on Twitter: @IDC Nov-12 10
  • 11. Next Generation • Componentized Service Service Service • Embedded social and decision Next Generation Platform support Transaction – Decision - Relationship • Context Aware Service Service Service • Intelligent Filtering © IDC Visit us at IDC.com and follow us on Twitter: @IDC Nov-12 11
  • 12. Next Generation • Beyond Integration Service Service Service • Simple outside – complexity inside – UI / UX Next Generation Platform Transaction – Decision - Relationship • Ad Hoc Apps Service Service Service • Any device, any time © IDC Visit us at IDC.com and follow us on Twitter: @IDC Nov-12 12
  • 13. What it means… • Business is transforming Service Service Service • By 2020 All Apps are Social Next Generation Platform and Support Decisions Transaction – Decision - Relationship Service Service Service • Long slow transition to new platforms •Orchestration of Services © IDC Visit us at IDC.com and follow us on Twitter: @IDC Nov-12
  • 14. Contact Michael Fauscette mfauscette@idc.com Twitter: @mfauscette Blog: www.mfauscette.com Social Business Community: http://idc-insights-community.com/SocBiz © 2011 IDCVisit us at IDC.com and follow us on Twitter: @IDC © IDC Nov-12