Digital Transformation Wave:
Adapting Your Organization’s Enterprise Architecture for
The 3rd Platform
Handojo Triyanto
IDC Financial Insights
What I will be talking about
 Digital Business Scene in Asia Pacific
 5 Key Areas to Transform for Digital Transformation (DX) Strategy
 3rd Platform in the Current Digital Age
 Implications of 3rd Platform to the existing Enterprise Architecture
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 2
What I will be talking about
 Digital Business Scene in Asia Pacific
 5 Key Areas to Transform for Digital Transformation (DX) Strategy
 3rd Platform in the Current Digital Age
 Implications of 3rd Platform to the existing Enterprise Architecture
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 3
Explosion of Ecommerce
Asia/Pacific customers are expected to lead the world in shopping online.
4© IDC Visit us at IDC.com and follow us on Twitter: @IDC
Payments integration can be brought to all online services.
The mashed-up value chain of xCommerce.
Welcome to the World of Channel Diversity
Bank customers are now engaging with banks through more channels – and are finally
active online!
In 2016:
61% of Asia/Pacific
customers are already active on
online (mobile and PC-based
online) channels
16% are active on of a
mobile
banking app. This is expected to
grow to 53% in 2020.
6© IDC Visit us at IDC.com and follow us on Twitter: @IDC
7
PARTNERS
THIRD PARTY DATA
OTHER INTERNAL INSIGHTS
ME-ANALYTICS
Social Media, Mobile activities,
Personal IoT information, Geo-
location, Time stamps
OTHER ACCOUNTS IN BANK
Family relationships, Institutional relationships,
Brokers, Bill payment arrangements, Wealth
management relationships
Data-as-a-service providers,
Analytics-as-a-service providers,
Marketing Agencies
Retailers, Travel services,
Other lifestyle partners
Risk Insights,
Operational Insights
Source: IDC Financial Insights, 2016
NEW
ECOSYSTEMS
OF DATA
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
What I will be talking about
 Digital Business Scene in Asia Pacific
 5 Key Areas to Transform for Digital Transformation (DX) Strategy
 3rd Platform in the Current Digital Age
 Implications of 3rd Platform to the existing Enterprise Architecture
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 8
What’s DX (Digital Transformation) ?
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 9
IDC defines:
Digital transformation is the approach by which enterprises drive
changes in their business models and ecosystems by leveraging digital
competencies.
 Using digital technologies to optimize their internal operations
 Using digital technologies to interact with their ecosystems
 Using digital technologies to create products, services, and experiences
that customers want and expect
Most of companies include the Digital Transformation in their strategy
DX is Multifaceted
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
10
Leadership
Transformation
Omni-Experience
Transformation
Information
Transformation
Operating Model
Transformation
WorkSource
Transformation
10
Leadership
Transformation
Omni-Experience
Transformation
Information
Transformation
Operating Model
Transformation
WorkSource
Transformation
Leadership Transformation
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
11
 Improving AWARENESS and INSIGHT of
business ecosystem
 Employing INNOVATION of business model
 Fostering enterprise-wide CULTURE that
quickly adopts governance and organizational
changes
 Adopting AGILE method for PLANNING and
governance
 Driving organization’s FUNDING and
VALUATION criteria based on enterprise-wide
digital strategies
11
Leadership
Transformation
Omni-Experience
Transformation
Information
Transformation
Operating Model
Transformation
WorkSource
Transformation
Omni-Experience Transformation
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
12
Transforming the way people
COMMUNICATE with each other
and with the business products and
services
12
Leadership
Transformation
Omni-Experience
Transformation
Information
Transformation
Operating Model
Transformation
WorkSource
Transformation
Information Transformation
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
13
Extracting and developing
THE VALUE AND UTILITY
of information relative to
customers, markets,
transactions, services,
products, physical assets,
and business experiences
Leadership
Transformation
Omni-Experience
Transformation
Information
Transformation
Operating Model
Transformation
WorkSource
Transformation
Operating Model Transformation
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
14
Making business operations more
responsive and effective by
leveraging DIGITALLY
CONNECTED products/services,
assets, people, and trading
partners.
14
Leadership
Transformation
Omni-Experience
Transformation
Information
Transformation
Operating Model
Transformation
WorkSource
Transformation
Worksource Transformation
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
15
 Optimizing the PRODUCTIVITY AND
FLEXIBILITY of the internal and external
contributors to organizational value
 Identifying the RIGHT RESOURCES to
achieve business objectives
 Driving business outcomes by creating a
MODULAR, AGILE STRUCTURE
 Facilitating RELATIONSHIPS
 Maximizing the productivity of
INTERACTIONS
15
What I will be talking about
 Digital Business Scene in Asia Pacific
 5 Key Areas to Transform for Digital Transformation (DX) Strategy
 3rd Platform in the Current Digital Age
 Implications of 3rd Platform to the existing Enterprise Architecture
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 16
3rd Platform
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 17
1st Platform
2nd Platform
3rd Platform
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 18
1st Platform
2nd Platform
a model for enabling
ubiquitous, convenient, on-
demand network access to a
shared pool of configurable
computing resources (e.g.,
networks, servers, storage,
applications, and services)
that can be rapidly
provisioned and released
with minimal management
effort or service provider
interaction.
Cloud
3rd Platform
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 19
1st Platform
2nd Platform
a new generation of
technologies and architectures
designed to economically
extract value from very large
volumes of a wide variety
of data by enabling high-
velocity capture, discovery,
and/or analysis.
Big Data/
Analytics
3rd Platform
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 20
1st Platform
2nd Platform
the use of social science
theories and methods,
via specific technologies,
for social purposes; to
ease social procedures
and build communities
via social software and
social hardware.
Social
Business
3rd Platform
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 21
1st Platform
2nd Platform
the ability of an
enterprise to deliver
information
technology
solutions to
customers,
employees, partners,
and others working
anywhere on any
device.
Mobility
What I will be talking about
 Digital Business Scene in Asia Pacific
 5 Key Areas to Transform for Digital Transformation (DX) Strategy
 3rd Platform in the Current Digital Age
 Implications of 3rd Platform to the existing Enterprise Architecture
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 22
3rd Platform drives significant changes of architecture
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 23
Infra
structure
IT infrastructure is being outsourced, primarily
to the cloud, and is less of a concern for most
enterprise architecture efforts
Complexity
Proliferation of devices, services, capabilities,
and data presents significant complexity and
integration problems. Solve necessary and
unnecessary complexities
Integration
Organizations are moving from being
vertically integrated (silos) to horizontal
integration of externally supplied products
and services. Focus from development to
integration
Sourcing
Sourcing decisions for IT-supported
business functions is increasingly moving
from centralized IT to the lines of
business. Clear for minimum constraint
required from business to IT
Service
Architecture needs to define and specify exactly what
an enterprise service is and how it is created,
provided, and supported to business and end users
Security
The move to the cloud and the
proliferation of devices and channels
expands the exposure to cyberthreats and
complicates potential solutions.
3rd Platform Architecture Domains
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 24
High-level 3rd Platform Architecture
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 25
Immediate Steps (1st Stage)
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 26
Adopt a 3rd
Platform
architectural
Vision
Engage with
all the
Stake-
holders
Outline an
architectural
transition
Road
map
Create an
enterprise
Security
architecture
Create
Guideline for
integration of
SaaS
Create a
conceptual
Data /
information
model
Create a
business
Capability
model
Build
Credibility
from the
entire
organization'
s leadership
Create an
Integration
framework for
all services
Implement an
integrated
approach to
Data
management
Define
business
Value
Streams
Define an
end-to-end
3rd Platform
Application
architecture
Begin to
Advertise
and support a
service
catalog
Shift
architectural
Focus
away from
traditional
infrastructure
concerns
Next Steps (2nd Stage)
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 27
Create an ITaaS
architecture and
framework
Begin to offer IT
Capabilities as a
service to
stakeholders
Adopt a PaaS model
for Internal
implementation of IT
services
Implement a
Performance
Framework to
measure business
outcomes, integrated
with other data
management and
analytics capabilities.
Longer Term Steps (3rd Stage)
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 28
Asian Financial Services Congress 2011
24th - 25th February 2011. Marina Bay Sands, Singapore
Presenter Name
Email
Tel
Handojo Triyanto
IDC Financial Insights
www.linkedin.com/in/handojotriyanto
htriyanto@idc.com

IDC Enterprise Architecture for The 3rd Platform

  • 1.
    Digital Transformation Wave: AdaptingYour Organization’s Enterprise Architecture for The 3rd Platform Handojo Triyanto IDC Financial Insights
  • 2.
    What I willbe talking about  Digital Business Scene in Asia Pacific  5 Key Areas to Transform for Digital Transformation (DX) Strategy  3rd Platform in the Current Digital Age  Implications of 3rd Platform to the existing Enterprise Architecture © IDC Visit us at IDC.com and follow us on Twitter: @IDC 2
  • 3.
    What I willbe talking about  Digital Business Scene in Asia Pacific  5 Key Areas to Transform for Digital Transformation (DX) Strategy  3rd Platform in the Current Digital Age  Implications of 3rd Platform to the existing Enterprise Architecture © IDC Visit us at IDC.com and follow us on Twitter: @IDC 3
  • 4.
    Explosion of Ecommerce Asia/Pacificcustomers are expected to lead the world in shopping online. 4© IDC Visit us at IDC.com and follow us on Twitter: @IDC
  • 5.
    Payments integration canbe brought to all online services. The mashed-up value chain of xCommerce.
  • 6.
    Welcome to theWorld of Channel Diversity Bank customers are now engaging with banks through more channels – and are finally active online! In 2016: 61% of Asia/Pacific customers are already active on online (mobile and PC-based online) channels 16% are active on of a mobile banking app. This is expected to grow to 53% in 2020. 6© IDC Visit us at IDC.com and follow us on Twitter: @IDC
  • 7.
    7 PARTNERS THIRD PARTY DATA OTHERINTERNAL INSIGHTS ME-ANALYTICS Social Media, Mobile activities, Personal IoT information, Geo- location, Time stamps OTHER ACCOUNTS IN BANK Family relationships, Institutional relationships, Brokers, Bill payment arrangements, Wealth management relationships Data-as-a-service providers, Analytics-as-a-service providers, Marketing Agencies Retailers, Travel services, Other lifestyle partners Risk Insights, Operational Insights Source: IDC Financial Insights, 2016 NEW ECOSYSTEMS OF DATA © IDC Visit us at IDC.com and follow us on Twitter: @IDC
  • 8.
    What I willbe talking about  Digital Business Scene in Asia Pacific  5 Key Areas to Transform for Digital Transformation (DX) Strategy  3rd Platform in the Current Digital Age  Implications of 3rd Platform to the existing Enterprise Architecture © IDC Visit us at IDC.com and follow us on Twitter: @IDC 8
  • 9.
    What’s DX (DigitalTransformation) ? © IDC Visit us at IDC.com and follow us on Twitter: @IDC 9 IDC defines: Digital transformation is the approach by which enterprises drive changes in their business models and ecosystems by leveraging digital competencies.  Using digital technologies to optimize their internal operations  Using digital technologies to interact with their ecosystems  Using digital technologies to create products, services, and experiences that customers want and expect Most of companies include the Digital Transformation in their strategy
  • 10.
    DX is Multifaceted ©IDC Visit us at IDC.com and follow us on Twitter: @IDC 10 Leadership Transformation Omni-Experience Transformation Information Transformation Operating Model Transformation WorkSource Transformation 10
  • 11.
    Leadership Transformation Omni-Experience Transformation Information Transformation Operating Model Transformation WorkSource Transformation Leadership Transformation ©IDC Visit us at IDC.com and follow us on Twitter: @IDC 11  Improving AWARENESS and INSIGHT of business ecosystem  Employing INNOVATION of business model  Fostering enterprise-wide CULTURE that quickly adopts governance and organizational changes  Adopting AGILE method for PLANNING and governance  Driving organization’s FUNDING and VALUATION criteria based on enterprise-wide digital strategies 11
  • 12.
    Leadership Transformation Omni-Experience Transformation Information Transformation Operating Model Transformation WorkSource Transformation Omni-Experience Transformation ©IDC Visit us at IDC.com and follow us on Twitter: @IDC 12 Transforming the way people COMMUNICATE with each other and with the business products and services 12
  • 13.
    Leadership Transformation Omni-Experience Transformation Information Transformation Operating Model Transformation WorkSource Transformation Information Transformation ©IDC Visit us at IDC.com and follow us on Twitter: @IDC 13 Extracting and developing THE VALUE AND UTILITY of information relative to customers, markets, transactions, services, products, physical assets, and business experiences
  • 14.
    Leadership Transformation Omni-Experience Transformation Information Transformation Operating Model Transformation WorkSource Transformation Operating ModelTransformation © IDC Visit us at IDC.com and follow us on Twitter: @IDC 14 Making business operations more responsive and effective by leveraging DIGITALLY CONNECTED products/services, assets, people, and trading partners. 14
  • 15.
    Leadership Transformation Omni-Experience Transformation Information Transformation Operating Model Transformation WorkSource Transformation Worksource Transformation ©IDC Visit us at IDC.com and follow us on Twitter: @IDC 15  Optimizing the PRODUCTIVITY AND FLEXIBILITY of the internal and external contributors to organizational value  Identifying the RIGHT RESOURCES to achieve business objectives  Driving business outcomes by creating a MODULAR, AGILE STRUCTURE  Facilitating RELATIONSHIPS  Maximizing the productivity of INTERACTIONS 15
  • 16.
    What I willbe talking about  Digital Business Scene in Asia Pacific  5 Key Areas to Transform for Digital Transformation (DX) Strategy  3rd Platform in the Current Digital Age  Implications of 3rd Platform to the existing Enterprise Architecture © IDC Visit us at IDC.com and follow us on Twitter: @IDC 16
  • 17.
    3rd Platform © IDCVisit us at IDC.com and follow us on Twitter: @IDC 17 1st Platform 2nd Platform
  • 18.
    3rd Platform © IDCVisit us at IDC.com and follow us on Twitter: @IDC 18 1st Platform 2nd Platform a model for enabling ubiquitous, convenient, on- demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. Cloud
  • 19.
    3rd Platform © IDCVisit us at IDC.com and follow us on Twitter: @IDC 19 1st Platform 2nd Platform a new generation of technologies and architectures designed to economically extract value from very large volumes of a wide variety of data by enabling high- velocity capture, discovery, and/or analysis. Big Data/ Analytics
  • 20.
    3rd Platform © IDCVisit us at IDC.com and follow us on Twitter: @IDC 20 1st Platform 2nd Platform the use of social science theories and methods, via specific technologies, for social purposes; to ease social procedures and build communities via social software and social hardware. Social Business
  • 21.
    3rd Platform © IDCVisit us at IDC.com and follow us on Twitter: @IDC 21 1st Platform 2nd Platform the ability of an enterprise to deliver information technology solutions to customers, employees, partners, and others working anywhere on any device. Mobility
  • 22.
    What I willbe talking about  Digital Business Scene in Asia Pacific  5 Key Areas to Transform for Digital Transformation (DX) Strategy  3rd Platform in the Current Digital Age  Implications of 3rd Platform to the existing Enterprise Architecture © IDC Visit us at IDC.com and follow us on Twitter: @IDC 22
  • 23.
    3rd Platform drivessignificant changes of architecture © IDC Visit us at IDC.com and follow us on Twitter: @IDC 23 Infra structure IT infrastructure is being outsourced, primarily to the cloud, and is less of a concern for most enterprise architecture efforts Complexity Proliferation of devices, services, capabilities, and data presents significant complexity and integration problems. Solve necessary and unnecessary complexities Integration Organizations are moving from being vertically integrated (silos) to horizontal integration of externally supplied products and services. Focus from development to integration Sourcing Sourcing decisions for IT-supported business functions is increasingly moving from centralized IT to the lines of business. Clear for minimum constraint required from business to IT Service Architecture needs to define and specify exactly what an enterprise service is and how it is created, provided, and supported to business and end users Security The move to the cloud and the proliferation of devices and channels expands the exposure to cyberthreats and complicates potential solutions.
  • 24.
    3rd Platform ArchitectureDomains © IDC Visit us at IDC.com and follow us on Twitter: @IDC 24
  • 25.
    High-level 3rd PlatformArchitecture © IDC Visit us at IDC.com and follow us on Twitter: @IDC 25
  • 26.
    Immediate Steps (1stStage) © IDC Visit us at IDC.com and follow us on Twitter: @IDC 26 Adopt a 3rd Platform architectural Vision Engage with all the Stake- holders Outline an architectural transition Road map Create an enterprise Security architecture Create Guideline for integration of SaaS Create a conceptual Data / information model Create a business Capability model Build Credibility from the entire organization' s leadership
  • 27.
    Create an Integration framework for allservices Implement an integrated approach to Data management Define business Value Streams Define an end-to-end 3rd Platform Application architecture Begin to Advertise and support a service catalog Shift architectural Focus away from traditional infrastructure concerns Next Steps (2nd Stage) © IDC Visit us at IDC.com and follow us on Twitter: @IDC 27
  • 28.
    Create an ITaaS architectureand framework Begin to offer IT Capabilities as a service to stakeholders Adopt a PaaS model for Internal implementation of IT services Implement a Performance Framework to measure business outcomes, integrated with other data management and analytics capabilities. Longer Term Steps (3rd Stage) © IDC Visit us at IDC.com and follow us on Twitter: @IDC 28
  • 29.
    Asian Financial ServicesCongress 2011 24th - 25th February 2011. Marina Bay Sands, Singapore Presenter Name Email Tel Handojo Triyanto IDC Financial Insights www.linkedin.com/in/handojotriyanto htriyanto@idc.com