This document discusses how the digital workplace is evolving to better meet the needs of a mobile, distributed workforce. It notes that 75% of the global workforce will be millennials by 2030, who expect to access documents and tools on any device. However, traditional IT is struggling to keep up with this pace of change and employee productivity is suffering. The document advocates for a user-centric, service brokering approach where IT focuses on enabling choice and innovation through a unified app store, rather than controlling access. This shifts IT's focus from technology to the customer experience and allows employees to work in a more agile, engaged manner with the tools they choose.