Slides supporting my part of the IDC annual software and services predictions briefing

1. Data Rich Platforms and Applications
Michael Fauscette
GVP, SBS
@mfauscette
www.mfauscette.me

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Digital is Transforming…
Customer Experience
Workforce
Commerce
Business Networks
Innovation

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12
A
B
Networks
Decisions
TXNs
1. Interactions
2. Future Interactions
A. Business Agility
B. Technology Agility
Data

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Modern Applications
Distributed Information Access – Decision Support
Social: Inherent Ability to Connect People to People / Data
Cloud Based Distribution
Any Device Access
Underlying Platform Services

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People + Data + Assistive Tech (CI/AI) + Work Context & Flow = Improved Decisions
People-centric Networks

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Democratizing Data
Data: From “Big” to “Smart” to “Small”

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Business Application Needs
Rich, Interactive and Dynamic User Experience
Any Device
Highly Scalable
Run on Any Cloud
Highly Available
Update Anytime
Highly Individualized

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Microservices:
A software architecture design pattern, in
which complex applications are
composed of small, independent
processes communicating with each other
using language-agnostic APIs. These
services are small, highly decoupled and
focus on doing a small task.

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From Applications to Microservices Marketplaces and
Platforms

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Business Networks
Customer Community for CX
Employee Social Networks
Marketplace for Commerce

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Futurescape

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People-centric Decision
Platforms
Democratizing Data
The Evolution of the Platform
(Post-Application Era)
Business Networks

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Michael Fauscette
Group Vice President
Software Business Solutions
mfauscette@idc.com
Blog: www.mfauscette.com
@mfauscette
about.me: www.mfauscette.me