This document is a resume for Eva Turner that outlines her career objective, professional profile, education, certifications, competencies, and relevant work history in the fashion industry. It summarizes that Eva has over 25 years of experience in retail management positions, including as a store manager and owner, where she was responsible for all aspects of daily operations, staff management, sales, merchandising, and meeting financial targets. Her most recent roles were as manager for Holly's stores in Mississauga and Toronto between 2004-2010.

2. EV A TU R N E R
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B U R L I N G T O N
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3. C A R E E R O B J E C T I V E
To attain a management position within the Fashion Industry which provides an opportunity to thrive and achieve
both organizational and personal career goals.
P R O F E S S I O N A L P R O F I L E
A self-driven and self-motivated Professional Manager with diverse work experience. A proven leader with the
ability to deliver results in a sales and customer focused environment. Viewed as a dedicated and dynamic individual
with a positive attitude, drive for excellence, and a passion for the fashion industry.

4. E D U C A T I O N , C E R T I F I C A T I O N S & C O M P E T E N C I E S
• Image Consultant, Colour and Style Analysis Diploma
• Strong sales skills, excellent communication and relationship building skills
• Focused, innovative and organized self-starter with an ability to multi-task and prioritize in fast-paced and high
volume environments
• Experienced in managing employees in various environments

5. R E L E V A N T W O R K H I S T O R Y
October 1991-
March 1996
J. Michaels, Toronto, Ontario
Manager
• Sales Trainer for all staff, educate on new products/promotions, also responsible for creating
sales incentive programs to motivate staff
• Ensure overall growth and profitability of the business by meeting company
targets and goals daily, monthly and yearly
• Motivating staff to meet daily quotas
• Overseeing entire operation of the store on a daily basis

6. • In charge of in-store merchandising, scheduling, banking and inventories
• Interviewing and hiring new staff
• Deal with customer complaints and implementing problem solving strategies
• Responsible for opening and closing duties
• Ensure all safety and regulatory guidelines are followed
• Responsible for reconciliation of daily sales and reporting to Head Office

8. March 1996 –
December 2000
Algo Group, Toronto, Ontario
Supervisor
• Travelled to The Bay, Sears and Eaton’s stores across Central and South West Ontario
overseeing the Algo Department setup within various stores
• Responsible for setting up boutiques within individual stores on behalf of the Algo Group
• Communicating with Department Heads at individual stores and reporting back to Algo Head
Office in Montreal
• Responsible for selling merchandise at Queen Street location in Downtown Toronto and
communicating sales information to Head Office in Montreal
• Dealing with clientel regarding bridesmaids dresses, ordering and pickup reminders as well as
overall sales within the department

9. January 2001 –
January 2004
Eva’s Elegant Boutique, Toronto, Ontario
Store Owner
• Entire operation of the store
• Responsible for Buying, Store Setup, and Sales
January 2004-
July 2004
Anne Stewart, Mississauga, Ontario
Sales Representative
• Responsible for Daily Sales and Customer

10. July 2004-
September 2008
Holly’s, Mississauga, Ontario
Store Manager
• Overseeing a team of 5 staff members and 1 seamstress
• Responsible for in-store merchandising, scheduling, banking and inventories
• Problem Solving with customers and staff
• Motivating staff to meet daily quotas

11. September 2008-
March 2010
Holly’s, Toronto, Ontario
Manager
• Sales Trainer for all staff, educate on new products/promotions, also responsible for creating
sales incentive programs to motivate staff
• Ensure overall growth and profitability of the business by meeting company
targets and goals daily, monthly and yearly
• Motivating staff to meet daily quotas
• Overseeing entire operation of the store on a daily basis
• In charge of in-store merchandising, scheduling, banking and inventories
• Interviewing and hiring new staff
• Deal with customer complaints and implementing problem solving strategies

12. REFERENCES AVAILABLE UPON REQUEST