1. EvangelineP. Austria
Al Yousuf building, Bur DubaiBurjuman, Dubai,UAE | 0526309699 | archangel2565@gmail.com
Objective
· Obtain a new challenging supervisory or managerial career opportunity that will maximize my analytical and quality-
oriented skill potentials to the fullest, preferably in a progressive retail corporation where I can be able to grow with a
promising firsthand experience and can commit to my personal and professional goals.
Education
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION | PHILIPPINE SCHOOL OF BUSINESS ADMINISTRATION
· Major: Marketing Management
Skills & Abilities:
Store and operations management
Manpower handling and training
Marketing
Cashiering
Visual merchandising
Stock requisitionand control
Communicationand customer serviceskills
Experiences:
STORE IN-CHARGE | JUSTKIDDING - JUSTKIDDING GENERAL TRADING LLC | MAY, 2014 – PRESENT
Cooperates and directs with the management in a proactive manner regarding store operations, sales,
promotions & marketing events, visual merchandising, stocks requisitions and transfers, inventory, after sales,
people, about discrepancies, and important notes.
Handles and coordinates deliveries
Acts as a trainer and orients new hires with regards to ins and outs of the store operations, policies, disciplinary
standards, product information, etc.
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SENIOR SALES EXECUTIVE | JUSTKIDDING – JUSTKIDDING GENERAL TRADING LLC | JUNE 1, 2006 – AUGUST, 2012
Manpower trainer; promoted from Sales Assistant position in October, 2009
Demonstrated product knowledge in all phase of areas including and not limited to, safety functions, assembling
and installation, fashion and design trends, consumer demands and needs; upsold accessories, achieved sales
targets and customer satisfaction.
Adopted and implemented visual merchandising techniques towards organizing inventory, stocks, and display.
Pioneer Staff
Quota Achiever
RESTAURANT MANAGER | MY LITTLE KITCHEN - GOURMET GARAGE INC. | DECEMBER 21, 2004 – MAY 15, 2005
Managed the restaurant operation with proper people coordination, product and equipment control within
specified standard operating procedures (SOP) into customer satisfaction, with achieved sales targets and
increased profit.
Recommended store improvements and services
Identified and rectified losses
ASSISTANT STORE MANAGER | DON HENRICO’S PIZZA PASTA RESTAURANT – CAA FOODS CORPORATION |
DECEMBER 1, 1998 – DECEMBER 16, 1999
Supported the manager to run the restaurant in its day-to-day operations efficiently and effectively that ended
up in maximized profit and customer satisfaction. Assisted on completion of weekly and monthly reports
Managed personnel activities such as: orientation, training, appraisal, 201 files, promotions and public relation
Controlled costs on paper, food, electricity, manpower, and other expenditures; monitored inventories, stocks
and distribution, portioning, avoiding wastage and pilferage.
Handled customer reservations, feedbacks, and complaints patiently and outstandingly
Guaranteed store maintenance in cases of repairs, equipment calibrations, fumigation, and sanitation
Requirements
Established compiled per stations in store operating procedures
FLOOR SUPERVISOR | ISETANN – ISETANN DEPARTMENT STORE | OCTOBER 17, 1996 – JANUARY 31, 1997
Managed the entire floor department area with their sales achievements through proper monitoring,
coordination, and implementation as per company policies and standards.
Evaluated sales personnel’s status, scheduling, and recommended approved contracts, and other related
concerns.
Coordinated with other departments like merchandising, counter, Human Resources, warehouse, maintenance,
training, accounting, housekeeping, and marketing.
Recommended to upgrade facilities to enhance services and maximize sales.
ACTING STORE MANAGER | A&W INTERNATIONAL RESTAURANTS – F AND B INTERNATIONAL INC. |
AUGUST, 1988 – MARCH, 1993
Operated and managed store that will consistently deliver customer satisfaction through HQSCV standards;
H-hospitality, Q-quality, S- services, C-cleanliness, V- value
Desired sales volume and profitability; optimum profit and budget controls; store personnel well-being; store
manager’s reports on operations, profit and loss, safe and petty cash audit, etc.
Execute management team schedules, meeting & evaluation.
Approved and recommend action plans, promotion, and demotion.
Promoted from being a crew to Crew Leader to being a Management Trainee, Second Assistant Manager, then
finally as the Acting Store Manager
Personal Profile
CITIZENSHIP: Filipino VISA: Residence Visa
I hereby certify that the above statement is true and correct to the best of my knowledge and beliefs.
EVANGELINE P. AUSTRIA