Shazia Din has over 30 years of experience in retail management. She has worked as both a retail director and store manager. Her skills include customer service, sales, administration, management, and foreign languages. She is seeking a position where she can utilize her leadership abilities and experience in operations, personnel management, and achieving results.

1. Jul 2014 -Present
pennsville, nj
SHAZIA DIN
PROFESSIONAL SUMMARY:
Accomplished and energetic, Retail Director with a solid history of achievement in retail
management. Motivated leader with strong organizational and prioritization abilities. Areas
of expertise include leadership, mentorship, and development.
Seasoned Retail Director with more than 30 years of experience in fast-paced Big box
operation. Excellent verbal and communication skills. Track record of achieving
exceptional results in PNL structure and delivering results.
Service-oriented Retail director with 30 year background in Customer Service. Core
competencies include excellent customer service relations, and building loyalty base, as
well as excellent communication and time management skills. Handles tasks with accuracy
and efficiency.
SKILLS:
Customer and Personal Service
Sales and Marketing
Administration and Management
Active Listening
Coordination
Speaking
Critical Thinking
Service Orientation
Mathematics
English Language
Management of Personnel Resources
Education and Training
Personnel and Human Resources
Time Management
Instructing
Judgment and Decision Making
Complex Problem Solving
Reading Comprehension
Systems Analysis
Active Learning
Management of Material Resources
Management of Financial Resources
Production and Processing
Quality Control Analysis
Operations Analysis
Operation Monitoring
Computers and Electronics
Operation and Control
Programming
Foreign Language
EXPERIENCE:
retail director
acme markets
Oversee activities directly related to making products or providing services.
138 rutgers rd, pennsville, NJ 08070
Ph: 240-676-9724
shaziadin@live.com

2. Jul 1990 -Jul 2014
colesville, md
Direct and coordinate activities of businesses or departments concerned with the
production, pricing, sales, or distribution of products.
Review financial statements, sales and activity reports, and other performance data
to measure productivity and goal achievement and to determine areas needing cost
reduction and program improvement.
Manage staff, preparing work schedules and assigning specific duties.
Direct and coordinate organization's financial and budget activities to fund
operations, maximize investments, and increase efficiency.
Establish and implement departmental policies, goals, objectives, and procedures,
conferring with board members, organization officials, and staff members as
necessary.
Determine staffing requirements, and interview, hire and train new employees, or
oversee those personnel processes.
Determine goods and services to be sold, and set prices and credit terms, based on
forecasts of customer demand.
Locate, select, and procure merchandise for resale, representing management in
purchase negotiations.
Monitor businesses and agencies to ensure that they efficiently and effectively
provide needed services while staying within budgetary limits.
Perform sales floor work, such as greeting or assisting customers, stocking shelves,
or taking inventory.
Plan and direct activities such as sales promotions, coordinating with other
department heads as required.
Develop or implement product-marketing strategies, including advertising campaigns
or sales promotions.
Recommend locations for new facilities or oversee the remodeling or renovating of
current facilities.
Plan store layouts or design displays.
Store Manager
giant food inc.
Provide customer service by greeting and assisting customers, and responding to
customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash
receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and
quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Estimate consumer demand and determine the types and amounts of goods to be
sold.
Formulate pricing policies for merchandise, according to profitability requirements.

3. Jun 1988
falls church, va
Establish credit policies and operating procedures.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting
or firing workers when appropriate.
Assign employees to specific duties.
Keep records of purchases, sales, and requisitions.
Enforce safety, health, and security rules.
Examine merchandise to ensure that it is correctly priced and displayed and that it
functions as advertised.
Plan budgets and authorize payments and merchandise returns.
Perform work activities of subordinates, such as cleaning and organizing shelves and
displays and selling merchandise.
Plan and prepare work schedules and keep records of employees' work schedules
and time cards.
Review inventory and sales records to prepare reports for management and budget
departments.
Examine products purchased for resale or received for storage to assess the
condition of each product or item.
Establish and implement policies, goals, objectives, and procedures for their
department.
Plan and coordinate advertising campaigns and sales promotions, and prepare
merchandise displays and advertising copy.
Confer with company officials to develop methods and procedures to increase sales,
expand markets, and promote business.
EDUCATION:
High School Diploma : business
jeb stuart high school
COMMUNITY SERVICE:
Volunteer with The Exchange Club in Pennsgrove NJ
Volunteer with The Calvary Kitchen in Pennsgrove NJ
Active member in the Pennsville local youth programs, food drives, and girl scouts.
LANGUAGES:
Urdu, Punjabi, Arabic
AFFILIATIONS:
Member of Delaware Islamic Chapter.