Fight against lessening budgets in finnish HEI. How to be creative and create a bit new money. BUT be patient, even Rome wasn't built in a day. http://www.eunis.org/eunis2017/sessions/20170607_ps3lm/

1. Mikko Mäkelä
IT Service Manager / IT Department
Metropolia University of Applied Sciences
HOW TO MAKE MONEY WITH HE IT

2. Metropolia in brief • A multidisciplinary university of applied sciences, the largest in
Finland
• Operating out of Helsinki, Espoo and Vantaa
• 16,700 students
• 2,560 Bachelor’s and 410 Master’s graduates in 2016
• Staff 1,000
• Four fields of study: Culture, Business, Health Care and Social
Services, Technology
• Most popular UAS in Finland in terms of applicants,
4.3 first-choice applicants per study place in 2016
• Budget in 2017 EUR 95 million
http://www.ark-l-m.fi/projects/education/metropolia-myllypuro-kampus/

3. Author
•
IT-service manager in Metropolia UAS from 2008
• Supervising ~30 employees and ~6000 PC's environment
• Financial, purchasing, co-op e.g. responsibilities
• Worked from -92 in higher education
Co-operation in national HEI
• Lisenssi-TVK, licensing co-operation among HEI
• EDUSIG-Workstation Windows, co-operation group for
managing workstation environments in Finnish HEI
• National Adobe (2013&2016) ETLA contract and tender for 23
HEIs
• IT-Laite tender, purchase contract for 8 HEIs
GOALS
• Designing diverse learning environments
• Development of user support service
• More co-operation in national level
• LaptopLender
Mikko Mäkelä
Bachelor of Engineering (Beng),
Information and Communcations
Technology
IT Service Manager /
IT Department
Mikko.Makela@metropolia.fi
Tel: +35840 662 0100
http://fi.linkedin.com/in/mikkoim/

4. A really quick Finnish lesson
”Vihdoin vihdoin vihdoin”
Google it -> Vihdoin = Finally
”Finally, finally, finally” oder ”Endlich, endlich, endlich”
BUT then THE (finnish) reality
• "I finally whipped myself with a birch branch“ (in sauna)
(http://thefinnishteacher.weebly.com/the-10-best-wordsphrases-in-the-finnish-language.html)

5. Why do we have to think about the income?

6. Steps. Little by little, 2009 & 2010
• Baby steps in the beginning
• Supporting three different vocational schools as we shared the same building.
Income was and is still based only on sharing expenses.
• Selling old computers, AV-accesories, beamers etc. mainly to our own students.

7. Steps. 2011 & 2012
• Supporting vocational schools
• Selling old PCs etc
• Coordination of the joint tendering
• Mobilephones, as a test-run
• A little IT-consulting to other HEI, mainly by Information Management and System Services –
team
• IT2011 conference coordinated by Metropolia IT

8. Steps. 2013 & 2014
• Supporting vocational schools
• Selling old PCs etc
• More coordination of joint tenders
• 2013, Adobe ELA negotiations and tendering process to +20 HEI
• 2013, PCs & laptops, 3yrs, total value 6M€
• 2013, AV equipmet and installations
• 2014, IT accessories
• IT-consulting to other HEI, Information Management and System Services & Helpdesk –teams
• PC-usage metering and reporting, deployment consulting to couple HEIs (now 8)
(https://metrodvd.edu.metropolia.fi/kaytto/sessions/roomperiod/all-2016-2017-separated-yearly-first-top-25-avg-graph.html)
• (MAIO, https://wiki.metropolia.fi/x/c6GWBw )

9. JUMP. 2015 & 2016
• Supporting vocational schools
• Selling old PCs
• More coordination of couple of joint tenders
• IT-consulting to other HEI, Information Management and System Services & Helpdesk –teams
• PEPPI, integrated system that supports the education and training of higher education-
related tasks by combining the processes of students, teachers and university administration
under the same system as a whole. System was created originally for and by Metropolia and
TAMK.
(http://www.peppi-konsortio.fi/, use Chromes translate to english)
• SOTELI, nation wide online pre-entrance examination for health care studies

10. 2016 @Helpdesk
• 14 500 € Consulting
• 66 000 € Vocational institutes support services
• 35 000 € Student printing
• 36 000 € Used computers etc
• 14 500 € Consulting
• 96 000 € Vocational institutes support services
• 35 000 € Student printing
• 36 500 € Used computers etc
• 592 000 € Peppi & Soteli
2016 @IT services

11. 0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
800,000
900,000
1,000,000
How much during the years?

13. Conclusion
• In the beginning:
• Don’t try to do anything what you are not already doing
• Your customers will/should be most likely in EDU sector
• Sell your overcapacity or
• Sell your (easy) services
• Sell the services or the products where you are strong
• Services what your own customers like to use and are satisfied for using them
• Services what you have created to ease up your own life
• Be patient, even Rome wasn't built in a day

14. QUESTIONS???
OPINIONS??
www.facebook.com/MetropoliaAMK
Mikko.makela@metropolia.fi
http://fi.linkedin.com/in/mikkoim/