This document discusses ethics and effective interpersonal relationships in business. It defines ethics as principles and standards that determine what is right or wrong. Building trust, honesty and fairness are key to effective relationships. A good ethical communicator is truthful, recognizes ethical issues from stakeholders' perspectives, and acts with fairness and honesty. Questions are provided to help determine if an action is ethical, considering legal issues, organizational policies, sociocultural norms, and personal values. Ethical concerns in teaching include relationships with students, society, and colleagues. Codes of conduct establish formal rules and standards that companies expect employees to follow.

1. “EFFECTIVE
INTERPERSONAL
RELATIONSHIPS ARE
BUILT ON TRUST,
HONESTY, AND FAIRNESS”.
ETHICS & BUSINESS
by Abdelghani E.
TEFL, ENS-Rabat 2015
Business Communication P.69

3. contents
Defining the concept
Requirement for a good
ethical communicator
Ethics in Teaching

4. Definition

6. In Business
 principles and standards evaluated as right
or wrong, ethical or unethical.
 Social responsibility– business’s obligation to
maximize its positive impact and minimize
its negative impact on society
 Laws and regulations encourage businesses
to conform to society’s standards, values, and
attitudes

7. 2-Requirement for a good ethical
communicator
 “ethical communication ( …) truthful in every
sense, and not deceptive in any way” P70
 Learn how to recognize and resolve ethical
issues
 examine the situation from your
stakeholders’ position, including customers
and competitors
 Fairness & honesty – the heart of business
ethics

8. Pyramid of Social Responsibility

9. Questions to Consider in Determining
Whether an Action Is Ethical
 Are there any potential legal restrictions
or violations that could from the action
 Does your School have a specific code of
ethics or policy on the action
 Would this activity be accepted by your
colleagues and chiefs?
 How does this activity fit with your own
beliefs and values?
 Is it right from a socio-cultural
perspective?

10. Personal Ethics
25,000 high school students:
• 62% cheated on exams at least
once
• 35% copied documents from
Internet
• 27% shoplifted
• 23% cheated to win at sports
Honesty?

12. Ethical Concerns
• Relationships with students
• Relationships with society
• Relationships with colleagues
 Organization and Clarity
 makes difficult topics easy
to understand
 Establishes permanent
communication
Relationships
Communications

13. CODE OF CONDUCT/ETHICS
Codes of Ethics –
Formalized rules and standards
that describe what a company
expects of its employees.

16. References
 Krizan A.C. et al., 2008, Business For
Communication, Transcontinental Beauceville:
Quebec, Canada.
 Ferrel O.C. and Geoffrey A.H, 2003, Business: A
Changing World, McGraw-Hill/Irwin: New York, NY
 wikipedea