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This document discusses ethics and principles for ethical communication. It defines ethics as dealing with what is considered right and wrong according to societal standards or one's own feelings. It also lists some common approaches to ethics like rights, justice, utility, and care. The document recommends principles for ethical communication such as obeying laws, codes of conduct, and organizational policies, telling the truth, avoiding misleading information, using clear design, acknowledging others, and not using discriminatory language. It emphasizes the importance of not misleading customers through exaggerations.








