Esna Officelinx turns Google Apps into your communications hub by giving you tools to easily connect and collaborate with others anytime, anywhere. [better collaboration in Google Apps video: http://hub.am/1icHY9 ] With Officelinx you can access and manage your voicemail from your Gmail inbox, escalate voice messages to live voice call or Hangout, check the availability of others before you contact them, click and call any phone number, route calls based on your free/busy status in Google calendar and share your location, as well as see the location of others in real time on Google Maps. Esna’s communications solutions extend and enhance the value your organization's existing phone system. It works with today’s IP-based systems as well as older TDM solutions. Have more than one phone system? Not a problem, Esna’s solutions can work across multiple PBXs simultaneously.

1. Esna
Officelinx for Google Apps

2. Esna Embeds Collaboration Anywhere
Esna embeds real-time communication
tools inside the business processes and
applications people use everyday
INSIDE

3. People Want to Communicate in the Apps they Use
Marty Parker
User Experience:
The X Factor of Unified Communications
No Jitter, September 2013
“It’s critical for UC systems to
deliver an end-user experience
that is intuitive, cohesive and
integrated.”
“Users want their
communications to
be built right into
the applications they
are using.”
Bern Elliot
Gartner CIO
August 2013

4. Esna Delivers Value to Every User
Executives Sales Marketing Operations HR
:: Automates sales process
:: Reduces sales cycle
:: Reduces time to approval
:: Speeds up access to expertise
:: Adapt quickly to changes
:: Accelerates time to market
:: Increases idea sharing
:: Fosters creativity
:: Improves customer service
:: Faster response rates
:: Accelerates processes
:: Reduces travel
:: Attracts talent
:: Retain employees
:: Supports remote teams
:: Improves work satisfaction
:: Accelerates problem solving
:: Sparks innovation
:: Fosters disruptive innovation
:: Accelerates business results

6. Google Apps Integration
● Presence
● Click-to-call
● Call Control
● Geo-location Sharing
● Unified Messaging
● Fax

7. Transcribed Voice Messages Inside Gmail
Escalate an
email to a
Web
Conference
Unified
Messaging
Voicemail
Transcription
Rich
Presence
Click-to-
Call

8. Actionable Voice Messages
Resolve
messages
to your
Google
contacts
Post urgent and crisis
messages to Twitter and
Google+
Escalate any
message to a
live call
See the location
of the caller

9. Send and Receive Fax Messages
Receive and send faxes right from
Gmail
Automatically save faxes in Drive along
with your voice messages

10. Replay recorded voice
messages right from Drive
Save Messages in Google Drive
Transcribed voice messages can be
saved as a Google Doc
Voice messages and faxes can
automatically be saved in Google
Drive

11. Intelligent Call Routing
Greet callers + send calls to voicemail based on your calendar status

12. Rich Presence + Click-to-Call
Click to call
external phone
numbers and
extensions
Easily see the
availability
and location
of others
Manage your
presence
manually or
automatically
based on your
Google calendar

13. Contextual Collaboration in Google Drive
Automatically
recognizes every
collaborator on a doc
Start an instant
WebEx meeting,
Hangout or group
chat

14. Real Time Communications in Google Maps
See the
location of
others on
Google Maps
Start a live call or IM conversation from Google Maps

15. Real Time Communication Across Google Chrome
● Access real time
communications from any app
● iLink Pro Chrome/IE extension
follows you from app to app
● Conversations stay persistent

16. Integrates with Google Contacts to identify
who is calling into the session
Get notifications when someone has
joined your meeting
iLink Pro displays
the real time
status of your
meeting
Esna WeLink Audio Conferencing

17. Roche has 90,000 users on
Google Apps
Needed to integrate multiple
PBXs - Avaya, Cisco and
legacy Nortel with Google
Apps
Required massive scalability,
high availability and geo-redundancy
Customer Case Study
The Challenge
The Solution
Selected Esna Officelinx
because of its ability to work
across multiple PBXs
simultaneously while
providing the same unified
messaging services to all
users
Esna Officelinx was the only
solution that could integrate
seamlessly with Google Apps
regardless of the PBX
The Result
Roll out to 40K+ users in the
initial phase worldwide
Esna provides localized
unified messaging services
in 17 languages

18. THANK YOU
google.esna.com
plus.esna.com twitter.esna.com facebook.esna.com youtube.esna.com

19. Additional Slides
Cisco WebEx + Avaya
Scopia Desktop

20. Esna
iLink for WebEx

21. Google Apps
Cisco WebEx
Integration

22. Multiple Ways to Start an Instant WebEx Meeting
From the Google
Contact Card
From the Google
People Widget
Anywhere in the
Chrome Browser

23. Schedule a Meeting from Google Calendar
Instantly schedule a
WebEx meeting from
Google calendar
Choose from different meeting
templates, meeting types and
audio options
Meeting info is automatically published

24. WebEx Integration with Google Hangouts
Move people
that you are
collaborating
with in a
Hangout to a
WebEx with a
single click
Attendees are immediately placed into the WebEx, no
separate login or registration required

25. Easily Create or Modify WebEx Meeting Templates
Define a standard meeting
template, create import
meeting templates from
Works with any audio WebEx or create your own
conference provider

26. Esna
iLink for Avaya Scopia®
Desktop

27. Google Apps
Avaya Scopia® Desktop
Integration

28. Multiple Ways to Start an Instant Scopia Meeting
From the Google
Contact Card
From the Google
People Widget
Anywhere in the
Chrome Browser

29. Schedule a Meeting from Google Calendar
Instantly schedule a
Scopia meeting from
Google calendar
Meeting details are
automatically published in
the descriptions section
Randomly generate PIN numbers

30. Scopia Integration with Google Hangouts
Move people that you are
collaborating with in a
Hangout to a Scopia
meeting in a single click
Attendees are immediately placed
into a Scopia meeting - no separate
login or registration required