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Low cost airlines in INdia
1. THE ECONOMICS OF LOW COST AIRLINES – THE KEY INDIAN PLAYERS AND STRATEGIES ADOPTED FOR SUSTENANCE. Made By: Section B, Group 6 Kunal Jain (089) MaanickNangia (090) Manish Bengani (091) MehakMonga (093) NimishaGoel (094)
6. Competitive Dynamics Full service airlines were forced to drop fares Airlines sought to build strong relationships with the manufacturers of aircraft Low-cost carriers sought to supplement their revenue streams by advertising, sale of food on board, and selling other services In the full-service airline category, competition took on several new dimensions.
15. SpiceJet ModiLuft-> Royal Airways -> SpiceJet. By 2008, it was India's second largest low-cost airline in terms of market share. Cost Control Follows the classical “low-cost” airline model – Very competitive fares Single type of aircraft and a single class of service Point -to-point operations, quick turnarounds, No frills, and internet-based ticketing. But unlike other low-cost airlines, water and snacks served on-board SpiceJet aircrafts is free. Curved winglet design which reduces noise and improves fuel economy by 2-3 per cent.
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17. Operational efficiency Partnerships with global leaders to enhance safety and reliability. In the maintenance department by KLM State-of-the-art technology from Star Navigation, Russell Adams and Tech Log. Partnered with Navitaire, the world’s renowned low-cost support system for reservations and revenue management. These approaches resulted in SpiceJet achieving the lowest costs in the industry (Rs. 2.65/ (ASKM) in 2008). Marketing Strategies Focuses on word-of-mouth marketing, supported by print and Internet media initiatives. Introduced on-board merchandise sales such as goggles, airplane models, perfumes, caps and watches. Sales of branded merchandise will also be available through the company's website.
42. Quick turnaround of aircraft that average around 25 minutes. Uses only state-of-the-art Airbus A320 Aircraft fleets
43. DELIVERING VALUE TO CUSTOMERS Easy Booking : GoTravel Agents, GoTata Indicom Outlets, GoInlott outlets, GoCyber café and GoPCOs. Bookings without Passenger Service Fee (PSF) and any applicable Fuel surcharge.
44. HUB MODEL Emulates point-to-point strategy of South West Airlines first increases flights in the existing network spreads costs across different overheads. It utilize crew, fuel and aircraft more. Used mostly in metros and Tier-2 Higher income levels : higher occupancy rate Better infrastructure
45. RED EYE OPERATIONS Usually operate during the period from 9:00 p.m. to 5:00 a.m. local time. higher utilization of resources Attracts traffic especially from SMEs and business travelers Decreases rush during peak hours by diverting traffic Lower fares Satisfies unique customer need
49. FLEXI-FARE Unlimited changes in its travel itinerary free of cost Cut cancellation charges to Rs. 200 on all GoFlexi bookings Targeting frequent-flying business passengers Allows cancellation/rescheduling upto hours before scheduled departure Transfer to customers credit account incase of difference between new and original fare
50. GoComfort Reasons High fuel prices, Intense competition Weak growth in price-sensitive demand positioned between LCCs and full service carriers FEATURES Better leg space: pitch between two rows increased to 34" Comfort seating: middle seat is always free Priority check in Reschedule travel plans at no extra cost Complimentary F&Bs Aims to increase repeat business travel
51. COMPARATIVE ANALYSIS Repositioning to Value Carrier Airlines Kingfisher Red GoAir to GoComfort JetLite A result of rising ATF prices, losses, cash crunches, low rise in price-sensitive demand
54. Low cost v/s low fare Spice Jet has lowest unit cost at 6.2 cents per ASK; Comparable with Southwest, Easy Jet, and Jet Blue. Twice that of Air Asia with unit cost of 3 cents per ASK. Usually, LCCs provide point-to-point service while FSCs work on hub-and-spoke system. Air Deccan has deviated from the LCC business model ;has a hub-and-spoke model to connect metros with towns. This has increased its costs. Bill Franke, Managing Director of leading airline investment firm Indigo Partners – “There is not a single airline in India that operates a true low cost structure, only low-fare and low-margin.”
55. Is the LCC business model in India sustainable? Low-fare airlines have common features. Easy to replicate and are integral to LCC in India. As a result, they do not offer a sustainable competitive advantage. Typically, a low-fare airline chooses routes that are not already operated by other low-fare airlines. Head-on competition -> price war -> benefits consumers -> not profitable to the airlines. Government has to improve airport infrastructure if this model is to succeed. Increase in air traffic not matched with the increase in the infrastructure;leads to long halts and waiting of these planes, delays besides loss of precious air fuel.
56. Shorthaul services impose cost disadvantages. Quick turnarounds to achieve high utilization become critical. Air fuel constitute the largest share of expenses. The under-developed commodity hedging market puts a stumbling block on these companies to hedge against fluctuating prices of air fuel. The cost of procuring new fleet. Aircrafts need to have at least 80% occupancy of seats to be viable in long run. Must explore low-cost routes, less time taking routes, rather than hauling on the same popular routes, if they wish to remain viable in long run. Requirement for trained commanders to operate these flights. Severe demand supply gap -> price hike -> increasing cost.
57. Future Outlook Chased market share, i.e., revenue maximization and forced the incumbents to match their low prices. While revenue maximization is a good short term strategy to enter the market, sooner or later, LCCs have to be become profitable. 2 outcomes — either they go bust in a market shake-out or they merge/get acquired by other airlines. Near term challenges Realizing the benefits of the consolidations. Realigning their competitive strategies to become profitable. Pursuing aggressive cost reduction. The availability of capital. Constraints due to poor infrastructure for aviation in India. Not new among foreign low-cost carriers; have either merged or sold off their business due to long-run un-sustainability.