Esna Officelinx 10.0 for Mitel Integration

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Overview of Esna's Officelinx unified communications solution that integrates Mitel UC&C solutions with cloud applications from Google, Salesforce, Microsoft and others.

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Esna Officelinx 10.0 for Mitel Integration

  1. 1. OFFICELINX FOR MITEL with iLink Pro
  2. 2. What is the Internet Anyway?
  3. 3. 95% using cloud services 230K Years social media per month 40% own a smartphone
  4. 4. Time Spent Online GLOBAL ONLINE POPULATION 2,095,006,000 = 30% of World’s Population GLOBAL HOURS ONLINE/MONTH 35 BILLION = AVERAGE TIME SPENT 16 Hours Global Internet Users/Month 32 Hours U.S. Internet Users/Month 3,995,444 Years
  5. 5. Enterprise Apps are Moving to the Cloud Informa(onWeek  –  Cloud  So3ware,  What’s  Next  –  Aug  2013  
  6. 6. Google Chrome is the fastest growing web browser 750M+ users on Chrome today
  7. 7. Consistent across devices Embedded inside apps and business processesAvailable anytime, anywhere Persistent across apps and devices Esna Cloud Communication Solutions Meet the Needs of Today’s User
  8. 8. Esna enables communication to happen anywhere by embedding it in key business process and applications like email, CRM and enterprise social networks Cloud Apps PBX Mobile
  9. 9. Esna Embeds Real Time Communication Tools in Any Web Application Deliver Collaboration Tools as Chrome Extensions Users can install Esna iLink Chrome extensions from the Chrome Store; administrators can also pre-install iLink extensions using the Chrome Admin Panel Anywhere, Anytime Access to Collaboration Tools Users have access to all of their collaboration services from any Chrome browser
  10. 10. Esna Enables Live Communication to Happen Cloud Apps Officelinx integrates voice, presence, instant messaging and unified messaging inside cloud apps like Salesforce, Google Apps, Office 365, and Jive
  11. 11. Google Apps Integration •  Unified messaging •  Click-to-call •  In/outbound fax •  Presence •  Instant messaging •  Make/receive call •  Group chat •  Call control •  Location sharing
  12. 12. Salesforce Integration Salesforce Sales and Service Cloud integration via Open CTI: •  Presence •  Instant messaging •  Group chat •  Make/receive call •  Call management •  Location sharing •  Salesforce call pops (existing or new contact/lead) •  Call logging in activity history
  13. 13. Jive Software Integration •  Unified messaging •  Click-to-call •  Presence •  Instant messaging •  Make/receive call •  Group chat •  Call control •  Location sharing
  14. 14. Office 365 Integration •  Unified messaging •  Click-to-call •  In/outbound fax •  Presence •  Instant messaging •  Make/receive call •  Group chat •  Call control •  Location sharing
  15. 15. Access Collaboration Tools from Any Web App or Page Esna extends collaboration capabilities to any web app or page •  Click-to-call •  Presence •  Instant messaging •  Make/receive call •  Group chat •  Call management •  Location sharing
  16. 16. SIP Trunks/ext. Consolidated Server   Real-time Synchronization Master server 100 SIP ports SIP   Slave 1 100 SIP ports Slave 2 100 SIP ports SIP   SIP   ●  Distribute calls over multiple voice servers - scales up to 900 ports ●  SIP pooling allows calls to occur on any port for maximum port utilization Officelinx Distributed Architecture
  17. 17. Esna Redefines How People Communicate •  Integrate communication inside business processes and applications •  Enable communication to happen anytime anywhere across different devices and platforms •  Connect people, process and information for faster more efficient and effective communication and collaboration
  18. 18. THANK YOU mitel.esna.com plus.esna.com   twiGer.esna.com   youtube.esna.com   facebook.esna.com  
  19. 19. Esna is an Industry Leader in Unified Communications and Collaboration 1M+  end  users   Deployed  in   30+   countries   2000+  cer(fied   engineers   Largest   deployments  of  UC  in   North  America   ANY  PBX   or  phone   system   Founded  in   1989  

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