This document appears to be a presentation on emotional intelligence and its importance for decision making. The presentation covers several topics: 1) It provides an overview of what will be covered in the workshop, including an emotional intelligence assessment, tips for improving EQ skills, and marketing information. 2) It discusses the relationship between emotions and actions, the importance of self-awareness, and strategies for regulating disruptive emotions like anger, anxiety, guilt and feeling down. 3) It addresses interacting with different personality styles using DISC assessments and choosing to adapt one's approach when necessary rather than pretending to be something one is not.

1. © Russell Martin & Associates www.russellmartin.com0
Presented by:
EQ for Improved Decisions
Lou Russell
Russell Martin & Associates
a Moser Consulting company
(317) 475-9311
info@russellmartin.com
www.russellmartin.com
“Individuals carry their
success or failure with them;
it does not depend on
outside conditions.”
Ralph Waldo Trine

2. © Russell Martin & Associates www.russellmartin.com1
During this workshop, you will
get:
 A free online emotional
intelligence assessment
 Nuggets to improve your
capacity
 A link to a PDF of these slides
 A couple of laughs
 A couple of AhHa’s!!
 A bit of shameless marketing
WIIFM

3. © Russell Martin & Associates www.russellmartin.com2
• Emotions are a
Call to Action
• Get to Your Base
• Know-tice and Grow
Thy Self
Content

4. © Russell Martin & Associates www.russellmartin.com3
List 10 things on your to-do list (that you aren’t doing right now):
Clearing the Head Trash
‘Thinking’ hours in
a normal work
day?
1. Can you finish it in four hours or less?
2. Do you need anyone else’s help to
finish?
3. Has it been on your to-do list forever?
4. Do you know what ‘it’ is?
TASKS go on your To-Do List (Today’s Work)
PROJECTS go in a folder (Charter and Plan, etc.)
PROCESSES go on your Calendar

5. © Russell Martin & Associates www.russellmartin.com4
1. Describe a negative emotion you recently experienced at work
__________.
Rank the intensity of that emotion (1 = low, 10 = high): _____.
2. What factors contributed to your feelings about the problems?
1. Describe a positive emotion you recently experienced at work
__________.
Rank the intensity of that emotion (1 = low, 10 = high): _____.
4. What factors contributed to your feelings about the successes?
Emotion-Based Survey Items

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Frustration: Universal Work Emotion
DISABLE
Victim
ENABLE
Victor

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How Clearly Do You See?

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Your Body Reacts: It’s Chemical
90
seconds
to create a
Four Hour
Emotional
Hangover
• ONLY 3 choices
• No if-then-else
• No history
- Dr. Izzy Justice,
Emotional Quotient

11. © Russell Martin & Associates www.russellmartin.com10
Training Doesn’t Work
EQ
Smarts
Behavior
Competency
Decision
Making
(Superior
Performance)
360
Assessments
Performance
Reviews
DISC
Motivators
Multiple
Intelligence
Memory
An team or individual with mediocre IQ but high
EQ will outperform a team with the highest IQ
and low EQ.

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The Components: How to Grow
 Self-Awareness
 Self-Regulation
 Motivation
 Empathy
 Social Skills
Email info@russellmartin.com for a
free EQ assessment

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Emotional Awareness
Untruths:
 Avoid negative emotions
 Confusing a positive
attitude with denial
Opportunities to grow emotional competence each year: 80
Number we grow from: 3
Push under the
water, it will pop
back up.
Emotion will
emerge, repression
is futile.
Be mad mindfully.

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Self Regulation
Disruptive Emotion: Your FAVE
Anger / Defensiveness
Anxiety / Fear / Insecurity
Guilt / Shame / Embarrassment
Feeling “Down”

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Self Regulation
Disruptive
Emotion
Regulation
Anger /
Defensiveness
• Postpone
• Identify triggers / beliefs
• Do something that makes you happy
• Reframe
• Check your expectations
• Choose your battles, will it matter in 10
years?
Anxiety / Fear
/ Insecurity
• Ask questions to broaden what is real
• Change “what do I do” to “what is going on
here”
• Counter with mitigation: “…then I will…”
• Choose living

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Self Regulation
Disruptive
Emotion
Regulation
Guilt / Shame /
Embarrassment
• Face it
• Evaluate boundaries with others, is it your
responsibility
• Notice the difference between guilt and shame
• Ask help seeing a perspective change
• Forgive yourself
Feeling “Down” • Add an energizing activity
• Remove draining activity
• Eat well, rest
• Small steps
• Revisit your beliefs
• Professional help

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Your Behavioral Predict Triggers: DISC
Dominance
InfluenceSteadiness
Compliance
People
Speed
Tasks
Speed
Person
Caring
Task
Perfect

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Costumes and Stress

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Interacting with Other Styles
Choose to
adapt
temporarily
rather than
permanently
pretend to be
what you are
not.

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An IT Team

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Driving Forces

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Emotion is Connected to Behavior
Rule #1 The Brain doesn’t want to feel an emotion
inconsistent with current behavior.
Rule #2 To regulate, ask what emotion do you want to
feel and behave like that.
Disruptive Emotion The (Opposite) Positive
Behaviors
Anger / Defensiveness Engaged, empathetic
Anxiety / Fear
Guilt / Shame
Feeling “Down”
Insecurity
Embarrassment

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EQ
Smarts
Behavior
Competency
Decision
Making
(Superior
Performance)
Regulation Basics
Notice your
emotions
change:
AWARENESS
Use
STRENGTHS to
drive
REGULATION
CHOOSE times for
Decisions
360
Assessments
Performance
Reviews
DISC
Motivators
Multiple
Intelligence
Memory

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Your PURPOSE
I ignite, affirm and sustain learning in self and others
VERBS: NOUNS:
Tweet @nolecture

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Upcoming Indy workshops:
IT Leadership Bootcamp 3/22 start
Realistic PM CMI 4/18-19, 10/17-18
The Power of You: EQ CMI 4/16-17
EQ and Career Coaching
At TD.org:
Strategic Leadership Simulation (2 day)
Project Management for Learning Professionals
(2 day and online)
Methodology Essentials
EQ Essentials
@nolecture Russell Martin
How Can I Get More Help?

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I. II.
III. IV.
Building the Resiliency Attitude