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presented by
Lou Russell,
Russell Martin & Associates
(317) 475-9311 @nolecture
info@russellmartin.com
nolecture.russell@gmail.com
www.russellmartin.com
1 Copyright Russell Martin & Associates
BeingtheBestMe
My Leader Picture Managing Time Emotional Awareness
Strengths/Behaviors Accountability Motivators
A Perfect Life
2 Copyright Russell Martin & Associates
Learning
▪ Strengths
and Blind
Spots
▪ Stress,
Workload and
Rework
▪ NOTICE and
CHOOSE
Complete this assessment
https://www.ttisurvey.com/216056TFL
3 Copyright Russell Martin & Associates
What’sDifferent?WORKisaFlashMob
4 Copyright Russell Martin & Associates
ClearingtheHeadTrash
List 5 things on your to-do list (that you aren’t doing right now):
Things on myTO DO list
5 Copyright Russell Martin & Associates
CheckingThingsOff
Consider the following:
1. If you CANNOT finish it in less then four hours
uninterrupted...
2. If you need anyone else’s help…
3. If it has been on your to-do list for more then one
month…
4. If you are unsure how to measure DONE…
6 Copyright Russell Martin & Associates
TheSecretDecoderRing
TERM DEFINITION
TASK
(sometimes called
ACTIVITY)
A unit of work,
has a beginning
and end
PROJECT A collection of
tasks, has a
beginning and
end
PROCESS A collection of
tasks that repeat
over and over
(never end) with
a dedicated staff
7 Copyright Russell Martin & Associates
GettingOrganized
TASKS Go on yourTo-Do list (and
hold time on your calendar)
PROJECTS Go in a Project Folder w/ a
Project Charter, Schedule, etc.
PROCESSES Go on you calendar
(repeating)
8 Copyright Russell Martin & Associates
EMAILStrategy
https://www.entrepreneur.com/article/241423#
1. Turn off email notifications.
2. Set up specific times during the day to review
emails
3. Create temporary Inbox folders for projects.
Migrate when completed
4. Touch once - Take Action / Resolve (ex. Create a
Project), Create Reminder, Delete
5. Be Brutal - Junk Mail, Block, “Move to Deleted
Folder’” Rule, Move to “Cool stuff for later”
6. Avoid panic and urgency – mistakes and date
issues create more emails
7. Ask and practice booking appointments with all info
needed to be instantly productive. Always share
WHY you are asking for something.
8. Away Messages fill up other’s email.
9. Strive to reply within 48 hours.
10. Do NOT delete emails while doing other things
especially meetings. Pay attention or leave.
9 Copyright Russell Martin & Associates
More than one-quarter of
a worker's day on average is
spent answering and reading
emails, according
to research released in 2012 by
the McKinsey Global Institute. Its
survey found that email is the
second-most time-consuming
activity for workers, next to "role-
specific tasks."
TryIt
Today’s ImperativesYour Real Job Key Accountabilities
Your Projects
1.
2.
3.
4.
5.
6.
7.
NextTask DuePut on Calendar
Key Accountability:
I create and reinforce our values and strategy every day.
10 Copyright Russell Martin & Associates
LeveragingStrengthsand NoticingBlindSpots
11 Copyright Russell Martin & Associates
The Reptilian Brain and Decisions
What I believe should be
true
What I see to
be true
The gap between. . .
12 Copyright Russell Martin & Associates
MultitaskingandtheBrain
Four-Hour Emotional
Hangover
-Dr. Izzy Justice,
Emotional Quotient
13 Copyright Russell Martin & Associates
YourBodyReacts
It’s Chemical
and
Automatic
14 Copyright Russell Martin & Associates
1. Describe a negative emotion you recently experienced on this
project: __________.
Rank the intensity of that emotion(1 = low, 10 = high): _____.
2. What factors contributed to your feelings about the problems?
3. Describe a positive emotion you recently experienced on this
project: __________.
Rank the intensity of that emotion(1 = low, 10 = high): _____.
4. What factors contributed to your feelings about the problems?
Emotion-BasedSurveyItems
15 Copyright Russell Martin & Associates
DeepDiveRegulation
• Take 3 deep breaths in a comfortable sitting
position.
• Notice five things around you. What do you see?
• Notice five sounds. What do you hear?
• Notice your body. What do you feel?
16 Copyright Russell Martin & Associates
D
IS
C Urgent
Pioneering
Innovative
Driven
Likes challenge
Demanding
Quick to anger
Careful
Objective, clear
High standards
Good analyst
Detailed
Picky
Aloof
Fearful
Optimistic
Motivator
Team Player
Problem solver
Emotionally needy
Inattentive
Trusting
Poor with
details
Steady and sincere
Patient
Empathetic
Logical
Service-oriented
Apathetic under stress
Passive
Resists change
YourBehavioralStrengths:DISC
17 Copyright Russell Martin & Associates
D
IS
C
Goal
Results
Fear
Being taken advantage of
Goal
Accuracy and Precision
Fear
Being criticized for being wrong
Goal
Appreciation and a sense of
security
Fear
Losing sense of security
Goal
Fun in the experience and
popularity
Fear
Being rejected or disliked
StyleGoalsandFears
18 Copyright Russell Martin & Associates
Page 21
19 Copyright Russell Martin & Associates
Choose to
adapt
temporarily
rather than
permanently
pretend to be
what you are
not
InteractingwithOtherStyles
20 Copyright Russell Martin & Associates
Teams
21 Copyright Russell Martin & Associates
Dominance Influence Steadiness Compliance
Behavioral
Dimension
How one solves
problems, meets
challenges and handles
tasks
How one influences
people
How one responds to the
pace of their environment
How one responds to
rules and procedures set
by others
Descriptors Ambitious
Forceful
Decisive
Direct
Independent
Challenging
Expressive
Enthusiastic
Friendly
Demonstrative
Talkative
Stimulating
Methodical
Systematic
Reliable
Steady
Relaxed
Modest
Analytical
Contemplative
Conservative
Exacting
Careful
Deliberate
Characteristics Need to direct
Challenge
Desire to win
Direct Communication
Risk-taker
Need to interact
Need to be liked
Likes to be involved
Need to serve
Loyal
Patient, relaxed
Long-term relationships
Closure
Need for procedures
Follows “the book”
Strives for perfection
Precise, attentive to detail
Value on a team Results-oriented
Self-starter
Forward looking
Challenge-oriented
Competitive
Challenges status quo
Motivates others
Creative problem solving
Team player
Sense of humor
Negotiates conflict
Dependable team worker
Great listener
Patient and empathetic
Logical thinker
Will finish tasks started
Loyal, long-term
relationships
Objective thinker
Conscientious
Maintains high standards
Task-oriented
Diplomatic
Pays attention to details
DISCBehavioralDimensionsSummary
22 Copyright Russell Martin & Associates
Self-Awareness – recognizing your feelings and
behaviors
Self-Regulation – managing your feelings and
behaviors appropriately and staying motivated in spite
of setbacks and obstacles
Motivation – the desire to improve
Empathy – understanding what others feel
Social Skills – building rapport and collaborating with
others
INTRAPERSONAL
INTERPERSONAL
ComposedoftheCapacityfor…
23 Copyright Russell Martin & Associates
StrengthsandBlindSpots
24 Copyright Russell Martin & Associates
Fight, Flight or Freeze
25 Copyright Russell Martin & Associates
26 Copyright Russell Martin & Associates
YourEQAssessment
27 Copyright Russell Martin & Associates
28 Copyright Russell Martin & Associates
29 Copyright Russell Martin & Associates
DeepDiveRegulation
• Take 3 deep breaths in a comfortable sitting
position.
• With each additional breath, tell yourself
“I am Here. It is now”.
• Do this five times.
30 Copyright Russell Martin & Associates
Self-Awareness:Notice
31 Copyright Russell Martin & Associates
Self-Regulation:Choose
32 Copyright Russell Martin & Associates
Disruptive
Emotion
Your
Experience
Your Negative
Reaction
Your Regulation
Anger /
Defensiveness
Anxiety / Fear
Guilt / Shame
Feeling “Down”
Insecurity
Embarrassment
Emotions are a CALL to ACTION:
“Speak politely to an enraged dragon.” ― J.R.R. Tolkien
Self-Awareness:SixDisruptiveEmotions
33 Copyright Russell Martin & Associates
WorkplaceMotivators
• Solving problems
• Objectivity in all areas
• Identifying, differentiating,
generalizing, systemizing
• Pursuit of knowledge, identifying
truth and untruth
• Knowledge for the sake of
knowledge
• Investing self in others
• Selflessness
• Generosity of time, talents and
resources
• Seeing and developing potential in
others
• Champion of a worthy cause
• Practicality in all areas of life
• Utilizing resources to accomplish
results
• Measurable return on all investments
• Creative application of resources
• Producing goods, materials, and
services and marketing them for
economic gain
• Capitalism
• Appreciation and enjoyment of form,
harmony and beauty
• Enjoyment of all senses
• Subjective experiences
• Understanding feelings of self and
others
• Self-realization, self-fulfillment and
self-actualization
• Creative expression
• Leading others
• Achieving position
• Advancing position
• Attaining and using power to
accomplish purpose
• Planning and carrying out a winning
strategy
• Tactics and positioning
• Understanding the totality of life
• Finding the meaning of life in a
system
• Pursuit of the divine in life
• Following and dying for a cause
• Living consistently according to a
‘closed’ book
• Converting others to their system
TraditionalIndividualisticSocial
Theoretical Utilitarian Aesthetic
34 Copyright Russell Martin & Associates
The primary task of all
effective leadership in
organizations is to figure out
ways to drive other people’s
emotions in a positive
direction.
35 Copyright Russell Martin & Associates
YourTeam:WhoDrivesYouCrazy?
Think of a person you have trouble working with. Pretend you are this person
and answer these questions as if you are THEM describing YOU:
• What strengths do you think he/she has?
• What motivates this person? What demotivates?
• Name one behavior that irritates you the most:
• What story are you telling yourself about this person’s behavior?
• How frequently does this person trigger your irritation?
Coach
Staff
Observer
LogisticsofCoachingTriad
• Fill out the worksheet for toughest coaching that needs to be done
• Explain to the ‘STAFF’ how to play the role
• Coach for 5 minutes (Observer will keep time)
• Share feedback
DeepDiveRegulation
• Think of something that causes you frustration.
Notice what happens to your body. Notice your
posture, breathing and tightness.
• Look at the picture and study the details of it.
• Return to your stressful thoughts.
• Return to the picture and notice even more detail
about it.
38 Copyright Russell Martin & Associates
EQ
Cognition
Behavior
Competency
Decision Making
(Superior
Performance)
360
Assessments
Performance
Reviews
DISC
Motivators
Multiple
Intelligence
Memory
A team or individual with
mediocre IQ but high EQ
will outperform a team with
the highest IQ and low
EQ.
DefiningEmotionalIntelligence
39 Copyright Russell Martin & Associates
40
A miracle will occur tonight while you sleep and when you wake, you will have the
PERFECT LIFE. What does it look like?
40
BeingtheBestMe
My Leader Picture ManagingTime EmotionalAwareness
Strengths/Behaviors Accountability Motivators
A Perfect Life
41 Copyright Russell Martin & Associates
HowCanIGetMoreHELP?
At www.russellmartin.com:
•Purchase the Infoline at www.astd.org
•Visit our RMA Virtual Playground
•Purchase EQ assessment, EQ course (in-
a-box), books, webinars
•Get our LEARNING FLASH e-zine for
more tips and tools
•Find out about public webinars and
workshops
•Buy fun stuff in the store
Copyright Russell Martin & Associates42

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The Power of YOU: EQ

  • 1. presented by Lou Russell, Russell Martin & Associates (317) 475-9311 @nolecture info@russellmartin.com nolecture.russell@gmail.com www.russellmartin.com
  • 2. 1 Copyright Russell Martin & Associates
  • 3. BeingtheBestMe My Leader Picture Managing Time Emotional Awareness Strengths/Behaviors Accountability Motivators A Perfect Life 2 Copyright Russell Martin & Associates
  • 4. Learning ▪ Strengths and Blind Spots ▪ Stress, Workload and Rework ▪ NOTICE and CHOOSE Complete this assessment https://www.ttisurvey.com/216056TFL 3 Copyright Russell Martin & Associates
  • 6. ClearingtheHeadTrash List 5 things on your to-do list (that you aren’t doing right now): Things on myTO DO list 5 Copyright Russell Martin & Associates
  • 7. CheckingThingsOff Consider the following: 1. If you CANNOT finish it in less then four hours uninterrupted... 2. If you need anyone else’s help… 3. If it has been on your to-do list for more then one month… 4. If you are unsure how to measure DONE… 6 Copyright Russell Martin & Associates
  • 8. TheSecretDecoderRing TERM DEFINITION TASK (sometimes called ACTIVITY) A unit of work, has a beginning and end PROJECT A collection of tasks, has a beginning and end PROCESS A collection of tasks that repeat over and over (never end) with a dedicated staff 7 Copyright Russell Martin & Associates
  • 9. GettingOrganized TASKS Go on yourTo-Do list (and hold time on your calendar) PROJECTS Go in a Project Folder w/ a Project Charter, Schedule, etc. PROCESSES Go on you calendar (repeating) 8 Copyright Russell Martin & Associates
  • 10. EMAILStrategy https://www.entrepreneur.com/article/241423# 1. Turn off email notifications. 2. Set up specific times during the day to review emails 3. Create temporary Inbox folders for projects. Migrate when completed 4. Touch once - Take Action / Resolve (ex. Create a Project), Create Reminder, Delete 5. Be Brutal - Junk Mail, Block, “Move to Deleted Folder’” Rule, Move to “Cool stuff for later” 6. Avoid panic and urgency – mistakes and date issues create more emails 7. Ask and practice booking appointments with all info needed to be instantly productive. Always share WHY you are asking for something. 8. Away Messages fill up other’s email. 9. Strive to reply within 48 hours. 10. Do NOT delete emails while doing other things especially meetings. Pay attention or leave. 9 Copyright Russell Martin & Associates More than one-quarter of a worker's day on average is spent answering and reading emails, according to research released in 2012 by the McKinsey Global Institute. Its survey found that email is the second-most time-consuming activity for workers, next to "role- specific tasks."
  • 11. TryIt Today’s ImperativesYour Real Job Key Accountabilities Your Projects 1. 2. 3. 4. 5. 6. 7. NextTask DuePut on Calendar Key Accountability: I create and reinforce our values and strategy every day. 10 Copyright Russell Martin & Associates
  • 13. The Reptilian Brain and Decisions What I believe should be true What I see to be true The gap between. . . 12 Copyright Russell Martin & Associates
  • 14. MultitaskingandtheBrain Four-Hour Emotional Hangover -Dr. Izzy Justice, Emotional Quotient 13 Copyright Russell Martin & Associates
  • 16. 1. Describe a negative emotion you recently experienced on this project: __________. Rank the intensity of that emotion(1 = low, 10 = high): _____. 2. What factors contributed to your feelings about the problems? 3. Describe a positive emotion you recently experienced on this project: __________. Rank the intensity of that emotion(1 = low, 10 = high): _____. 4. What factors contributed to your feelings about the problems? Emotion-BasedSurveyItems 15 Copyright Russell Martin & Associates
  • 17. DeepDiveRegulation • Take 3 deep breaths in a comfortable sitting position. • Notice five things around you. What do you see? • Notice five sounds. What do you hear? • Notice your body. What do you feel? 16 Copyright Russell Martin & Associates
  • 18. D IS C Urgent Pioneering Innovative Driven Likes challenge Demanding Quick to anger Careful Objective, clear High standards Good analyst Detailed Picky Aloof Fearful Optimistic Motivator Team Player Problem solver Emotionally needy Inattentive Trusting Poor with details Steady and sincere Patient Empathetic Logical Service-oriented Apathetic under stress Passive Resists change YourBehavioralStrengths:DISC 17 Copyright Russell Martin & Associates
  • 19. D IS C Goal Results Fear Being taken advantage of Goal Accuracy and Precision Fear Being criticized for being wrong Goal Appreciation and a sense of security Fear Losing sense of security Goal Fun in the experience and popularity Fear Being rejected or disliked StyleGoalsandFears 18 Copyright Russell Martin & Associates
  • 20. Page 21 19 Copyright Russell Martin & Associates
  • 21. Choose to adapt temporarily rather than permanently pretend to be what you are not InteractingwithOtherStyles 20 Copyright Russell Martin & Associates
  • 22. Teams 21 Copyright Russell Martin & Associates
  • 23. Dominance Influence Steadiness Compliance Behavioral Dimension How one solves problems, meets challenges and handles tasks How one influences people How one responds to the pace of their environment How one responds to rules and procedures set by others Descriptors Ambitious Forceful Decisive Direct Independent Challenging Expressive Enthusiastic Friendly Demonstrative Talkative Stimulating Methodical Systematic Reliable Steady Relaxed Modest Analytical Contemplative Conservative Exacting Careful Deliberate Characteristics Need to direct Challenge Desire to win Direct Communication Risk-taker Need to interact Need to be liked Likes to be involved Need to serve Loyal Patient, relaxed Long-term relationships Closure Need for procedures Follows “the book” Strives for perfection Precise, attentive to detail Value on a team Results-oriented Self-starter Forward looking Challenge-oriented Competitive Challenges status quo Motivates others Creative problem solving Team player Sense of humor Negotiates conflict Dependable team worker Great listener Patient and empathetic Logical thinker Will finish tasks started Loyal, long-term relationships Objective thinker Conscientious Maintains high standards Task-oriented Diplomatic Pays attention to details DISCBehavioralDimensionsSummary 22 Copyright Russell Martin & Associates
  • 24. Self-Awareness – recognizing your feelings and behaviors Self-Regulation – managing your feelings and behaviors appropriately and staying motivated in spite of setbacks and obstacles Motivation – the desire to improve Empathy – understanding what others feel Social Skills – building rapport and collaborating with others INTRAPERSONAL INTERPERSONAL ComposedoftheCapacityfor… 23 Copyright Russell Martin & Associates
  • 26. Fight, Flight or Freeze 25 Copyright Russell Martin & Associates
  • 27. 26 Copyright Russell Martin & Associates
  • 29. 28 Copyright Russell Martin & Associates
  • 30. 29 Copyright Russell Martin & Associates
  • 31. DeepDiveRegulation • Take 3 deep breaths in a comfortable sitting position. • With each additional breath, tell yourself “I am Here. It is now”. • Do this five times. 30 Copyright Russell Martin & Associates
  • 34. Disruptive Emotion Your Experience Your Negative Reaction Your Regulation Anger / Defensiveness Anxiety / Fear Guilt / Shame Feeling “Down” Insecurity Embarrassment Emotions are a CALL to ACTION: “Speak politely to an enraged dragon.” ― J.R.R. Tolkien Self-Awareness:SixDisruptiveEmotions 33 Copyright Russell Martin & Associates
  • 35. WorkplaceMotivators • Solving problems • Objectivity in all areas • Identifying, differentiating, generalizing, systemizing • Pursuit of knowledge, identifying truth and untruth • Knowledge for the sake of knowledge • Investing self in others • Selflessness • Generosity of time, talents and resources • Seeing and developing potential in others • Champion of a worthy cause • Practicality in all areas of life • Utilizing resources to accomplish results • Measurable return on all investments • Creative application of resources • Producing goods, materials, and services and marketing them for economic gain • Capitalism • Appreciation and enjoyment of form, harmony and beauty • Enjoyment of all senses • Subjective experiences • Understanding feelings of self and others • Self-realization, self-fulfillment and self-actualization • Creative expression • Leading others • Achieving position • Advancing position • Attaining and using power to accomplish purpose • Planning and carrying out a winning strategy • Tactics and positioning • Understanding the totality of life • Finding the meaning of life in a system • Pursuit of the divine in life • Following and dying for a cause • Living consistently according to a ‘closed’ book • Converting others to their system TraditionalIndividualisticSocial Theoretical Utilitarian Aesthetic 34 Copyright Russell Martin & Associates
  • 36. The primary task of all effective leadership in organizations is to figure out ways to drive other people’s emotions in a positive direction. 35 Copyright Russell Martin & Associates
  • 37. YourTeam:WhoDrivesYouCrazy? Think of a person you have trouble working with. Pretend you are this person and answer these questions as if you are THEM describing YOU: • What strengths do you think he/she has? • What motivates this person? What demotivates? • Name one behavior that irritates you the most: • What story are you telling yourself about this person’s behavior? • How frequently does this person trigger your irritation?
  • 38. Coach Staff Observer LogisticsofCoachingTriad • Fill out the worksheet for toughest coaching that needs to be done • Explain to the ‘STAFF’ how to play the role • Coach for 5 minutes (Observer will keep time) • Share feedback
  • 39. DeepDiveRegulation • Think of something that causes you frustration. Notice what happens to your body. Notice your posture, breathing and tightness. • Look at the picture and study the details of it. • Return to your stressful thoughts. • Return to the picture and notice even more detail about it. 38 Copyright Russell Martin & Associates
  • 40. EQ Cognition Behavior Competency Decision Making (Superior Performance) 360 Assessments Performance Reviews DISC Motivators Multiple Intelligence Memory A team or individual with mediocre IQ but high EQ will outperform a team with the highest IQ and low EQ. DefiningEmotionalIntelligence 39 Copyright Russell Martin & Associates
  • 41. 40 A miracle will occur tonight while you sleep and when you wake, you will have the PERFECT LIFE. What does it look like? 40
  • 42. BeingtheBestMe My Leader Picture ManagingTime EmotionalAwareness Strengths/Behaviors Accountability Motivators A Perfect Life 41 Copyright Russell Martin & Associates
  • 43. HowCanIGetMoreHELP? At www.russellmartin.com: •Purchase the Infoline at www.astd.org •Visit our RMA Virtual Playground •Purchase EQ assessment, EQ course (in- a-box), books, webinars •Get our LEARNING FLASH e-zine for more tips and tools •Find out about public webinars and workshops •Buy fun stuff in the store Copyright Russell Martin & Associates42