Difference between Leadership & Managing

1. Leadership in Action – session 4
Jan 24th , 2017
<Adopted from The Leadership Playbook, by Nathan Jamail, Published by Gotham Books>
Instructor: Anik Saha

2. Difference Between Managing & Coaching
2
Management Culture vs. Coaching Culture
• Just ensure executions/ operations
• Stepping back and not getting involved
• Not acting to a conflict
• Avoiding problems
• Rating Individuals above organization
• Not having coaching skills
• Ethical, compassionate, humble
• Empathetic, not sympathetic
• Not be dismissive
• Strong, decisive but not arrogant
• Make others believe in vision
• Belief in team, trust them

3. Leaders with the Coaching skills
3
Great Leaders vs.
Great Leaders who are Coaches
• Leaders not proactive
• Reactive management style
• Sit back and allow things to happen
• Proactive involvement but not
micromanagement
• Ensure activities aligned to team’s
objectives
• Ready to learn always
• Ready to implement

4. 4
5 Important Characteristics of Leadership
1. Belief in the Team
2. Conflict Management
4. Employee Focus 5. Team Building
3. Involvement

5. 5
Coaching Principle # 1
Team above Individuals
Alert Situations
• Great performers with bad attitudes
• Is he/she really generating value?
• Accepting the person to not deal with the problem?
• Are we putting the person into his/her comfort zone?
• Are we making others suffer because of this person?
• Risk of losing revenue higher than setting it right?

6. 6
Coaching Principle # 1
• Are they making others feel good/ bad or indifferent?
• Are they committing to the team or content to have a job?
• Willing to improve or maintain status quo?
• Too complacent?
• Are they driving team to deliver better result?
• Is the team making excuse or performing at best?
• Adopting new technologies or new changes?
• Are you accepting results because of long tenure of someone’s profile?
Team above Individuals
Check Questions

7. 7
Coaching Principle # 2
Don’t Avoid Conflicts
• Confronting is mandatory
• Which is toughest option
• Ignore a problem or fire a person to solve problem or
coach to rectify the problem

8. 8
Coaching Principle # 3
Be Proactive
• Managers react, coaches get involved
• Prepare your team to be successful proactively
• Invest time to development, lift skill level
• Feedback based coaching is reactive approach
• Feedback only at a time of problem is negative involvement
• Caution: do not micro-manage

9. 9
Coaching Principle # 4
Focus on Top Performers and Replicate
• Focus on top to deliver to achieve new heights
• Elevate top performers to achieve aspirations
• Rank your team to find top and bottom
• Through feedback from clients, other employees
• Your go-to-person in crisis
• Who would you love to work with again
• Who would you not hire tomorrow
• Coach middle and bottom layer to deliver high, replicate the toppers

10. 10
Coaching Principle # 5
‘Everyone’ Must Adopt Best Practices
• Knowledge itself isn’t power unless practiced
• Accept leaders don’t know everything and same applies to the team
• Practicing helps to learn and improve faster
• Take chances, push higher

11. 11
Acknowledgement
• The Leadership Playbook, by Nathan Jamail, Published by Gotham Books