Understanding Emotional Intelligence and employing it with finesse...

1. The emotions that control our behaviors in life can be described as our
‘map of the world’ and it is how you view this map that affects your
behavior. No two people have an identical map of the world, but if we
can make ourselves more aware of the reasons for our map we can begin
to understand others better and even start to manage our actions and
feelings.
Emotional intelligence is the ability to recognize and manage emotions.
Those who understand emotional intelligence are more likely to avoid
miscommunication, reach consensus, lead and address conflicts effectively
and manage their stress and the stress of others.
Emotional intelligence, also referred to as EI or EQ (emotional quotient),
is one of the most important ideas to hit the business world in recent
years. It is based on the notion that the ability of individuals to understand
their own emotions, and those of the people they work with, is the key to
better business performance.
Even though there have been some over-hyped claims made in the past
about the benefits of EI, there is substantial evidence that EI can improve
personal performance.
Traditionally, the emphasis when evaluating potential performance has
www.reynoldsconsulting.org | (713) 249-3846 | philr@reynoldsconsulting.org
“Emotional intelligence isn’t a luxury you can dispense with in tough times.
It’s a basic tool that, deployed with finesse, is key to professional success’’
Harvard Business Review
of careers are derailed for reasons
related to emotional competencies, including
inability to handle interpersonal problems;
unsatisfactory team leadership during times
of difficulty or conflict; or inability to adapt to
change or elicit trust.
-Center for Creative Leadership
Our workshop can help you:
ƒƒ Develop an understanding of what
emotional intelligence is and how
it impacts business and leadership
effectiveness.
ƒƒ Learn the neuroscience of emotional
hijacks and how it affects the brain,
body and behavior.
ƒƒ Regulate your emotions and help
enhance performance of your team
ƒƒ Increase self-awareness by
identifying personal patterns to
enable avoidance of emotional hijack
situations.
ƒƒ Improve self-management by
applying pre-emptive and responsive
techniques for managing emotional
hijacks.
ƒƒ Boost social awareness by utilizing
techniques for recognizing emotional
states in others.
75%
been on intellect. Now compelling research indicates that emotional intelligence can be just as important as IQ for outstanding
performance.
This workshop sets out to provide you with the fundamental knowledge required to develop your
awareness of EI and in doing so help you to perform more effectively. Contact Reynolds Consulting,
LLC at philr@reynoldsconsulting.org or call (713) 249-3846 to schedule a session for your team.