1. Accept that you still have lots to learn:You have worked hard to reach this point and haveproven expertise in your chosen field but may find thatyou lack self-confidence in your ability to lead. Beprepare to learn from others – including your newteam.
2. Communicate clearly:Always keep your team fully informed of projectgoals, priorities and those all-important deadlines.Effective communication will be essential in bothestablishing your credibility and gaining the support ofyour team so make sure you provide clear directionand always welcome questions and feedback fromothers
3. Set a good exampleDemand from yourself the same level of professionalismand dedication that you would expect from others. If youexpect the team to be upbeat and friendly then makesure you are! If you expect written reports anddocumentation to be error-free – then double checkyour own!
4. Encourage feedbackSometimes staff are unwilling to speak up aboutcertain issues unless prompted. Canvas opinion onissues such as support, training and resources andmaintain an open door policy so that your team knowsthat you are willing to listen and help providesolutions to any problems
5. Offer recognitionBy publicly recognising the efforts and achievementsof your team you not only build up their confidencebut also encourage future contributions and effort.Praise does not always have to be formal – praisingstaff can be very informal and part of your day-to-day communication with your team.
6. Be decisiveA quality leader needs to make decisions andstick to them. People do not feel comfortable withsomeone who constantly changes his or her mind.You only have to look at public opinion ongovernment u-turns to see how easily confidencein a leader can be knocked or lost altogether
7. Help your team see the ‘big picture’Take time to explain to your team how their work fitsinto the overall aims and objectives of the organization.This will help to demonstrate that every task theycomplete will have an impact on the company’sreputation and success.
8. Create an environment of constant learningand development (and include yourself in thisprocess)Encourage the team to explore new methods forreaching their individual and the organisation’s goals.Allow them to make – and learn from – mistakes andmake a point of recognising new and innovative ideas.
9. Provide professional guidanceA good manager, and leader, will also be a mentor somake yourself available to staff members and showinterest in their career development within theorganization. Don’t overlook the motivational power ofpositive reinforcement – your staff will appreciate yourcommitment to their progress.
10. Be patient with yourselfDeveloping strong managerial skills takes time –especially as you adjust to your new position. Seekguidance from colleagues, your line manager or yourprofessional network when you need it. In doing soyou will enhance your leadership abilities and makestrides to becoming a truly great manager