43. emotional intelligence-

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EMOTIONAL INTELLIGENCE "The key to excellence".

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43. emotional intelligence-

  1. 1. EMOTIONAL INTELLIGENCE – The Key to Excellence
  2. 2. During this program, you will… <ul><li>… learn about the elements of emotional intelligence. </li></ul><ul><li>… learn how they are directly related to skills people use daily in their jobs, and </li></ul><ul><li>… learn how to increase your own EQ. </li></ul>
  3. 3. <ul><li>Daniel Goleman, Author </li></ul><ul><li>Emotional Intelligence, </li></ul><ul><li>Working with Emotional Intelligence, and </li></ul><ul><li>Primal Leadership - Realizing the Power of Emotional Intelligence </li></ul>Developed from work of:
  4. 4. The Research: <ul><li>In every field, your EQ (emotional quotient) is 2 times as important as your cognitive abilities. </li></ul>
  5. 5. The Research: <ul><li>Almost 90% of success in </li></ul><ul><li>leadership is attributable to EQ. </li></ul>
  6. 6. The Big Picture: <ul><li>Emotional Competencies are: </li></ul><ul><li>Independent </li></ul><ul><li>Interdependent </li></ul><ul><li>Hierarchical </li></ul>
  7. 7. 25 competencies Divided into 5 dimensions: <ul><li>Personal Competence: </li></ul><ul><li>Self Awareness </li></ul><ul><li>Self Management </li></ul><ul><li>Motivation </li></ul><ul><li>Social Competence: </li></ul><ul><li>Empathy </li></ul><ul><li>Social Skills </li></ul>
  8. 8. Personal Competence <ul><li>Self-Awareness </li></ul><ul><li>Self-Management </li></ul><ul><li>Motivation </li></ul>
  9. 9. Self-Awareness <ul><li>Personal Competence </li></ul><ul><li>Self-Awareness </li></ul><ul><li> Emotional Awareness Accurate Self-Assessment Self-Confidence </li></ul><ul><li>Self-Management </li></ul><ul><li>Motivation </li></ul>
  10. 10. Self-Management <ul><li>Personal Competence </li></ul><ul><li>Self Management Self-Awareness </li></ul><ul><li>Self Control Emotional Awareness </li></ul><ul><li> Trustworthiness Self-Assessment </li></ul><ul><li>Conscientiousness Self-Confidence </li></ul><ul><li> Adaptability </li></ul><ul><li>Innovation Motivation </li></ul><ul><li> </li></ul>
  11. 11. Motivation <ul><li>Motivation Self-Awareness </li></ul><ul><li>Achievement Drive Emotional Awareness </li></ul><ul><li>Commitment Self-Assessment </li></ul><ul><li>Initiative Self-Confidence </li></ul><ul><li>Optimism </li></ul><ul><li> Self Management </li></ul><ul><li> Self Control </li></ul><ul><li> Trustworthiness </li></ul><ul><li> Conscientiousness </li></ul><ul><li> Adaptability </li></ul><ul><li> Innovation </li></ul>
  12. 12. Social Competence <ul><li>Empathy </li></ul><ul><li>Social Skills </li></ul>
  13. 13. Empathy <ul><li>Social Competence </li></ul><ul><li>Empathy Understanding Others </li></ul><ul><li> Developing Others </li></ul><ul><li> Service Orientation </li></ul><ul><li> Leveraging Diversity </li></ul><ul><li> Political Awareness </li></ul><ul><li>Social Skills </li></ul>
  14. 14. Social Skills <ul><li>Social Competence </li></ul><ul><li>Empathy Social Skills </li></ul><ul><li>Understand Others Influence </li></ul><ul><li>Developing Others Communication </li></ul><ul><li>Service Orientation Conflict Management </li></ul><ul><li>Leveraging Diversity Leadership </li></ul><ul><li>Political Awareness Change Catalyst </li></ul><ul><li> Building Bonds </li></ul><ul><li> Collaboration/Cooperation </li></ul><ul><li> Team Capabilities </li></ul>
  15. 15. Emotional Intelligence Map <ul><li>Self-Awareness Empathy </li></ul><ul><li>Emotional Awareness Understand Others </li></ul><ul><li>Accurate Self-Assessment Developing Others </li></ul><ul><li>Self-Confidence Service Orientation </li></ul><ul><li>Self Management Leveraging Diversity </li></ul><ul><li>Self Control Political Awareness </li></ul><ul><li>Trustworthiness Social Skills </li></ul><ul><li>Conscientiousness Influence </li></ul><ul><li>Adaptability Communication </li></ul><ul><li>Innovation Conflict Management </li></ul><ul><li>Motivation Leadership </li></ul><ul><li>Achievement Drive Change Catalyst </li></ul><ul><li>Commitment Building Bonds </li></ul><ul><li>Initiative Collaboration & Cooperation </li></ul><ul><li>Optimism Team Capabilities </li></ul>
  16. 16. How to Increase Your EQ <ul><li>Conduct a “personal inventory.” </li></ul><ul><li>Analyze the setting & identify skills needed. </li></ul><ul><li>Enlist trusted friends. </li></ul><ul><li>Focus on a few competencies. </li></ul><ul><li>Practice, practice, practice. </li></ul><ul><li>Be observant and reflective. </li></ul><ul><li>Don’t expect immediate results. </li></ul><ul><li>Learn from your mistakes. </li></ul><ul><li>Acknowledge your successes. </li></ul>

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