Emotional Intelligence
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This document discusses emotional intelligence and its importance. It defines emotional intelligence as the ability to recognize and understand emotions in yourself and others, and to use this awareness to manage behavior and relationships. It notes that emotional intelligence matters twice as much as technical knowledge or IQ for high performance. The document outlines the four parts of emotional intelligence: self-awareness, self-management, social awareness, and relationship management. It provides examples of low and high emotional intelligence competencies and discusses how emotional intelligence can help with difficult situations, influence others, and keep you positive.
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Emotional_Intelligence Presentation.pptx
This document defines emotional intelligence as the ability to recognize and understand emotions in oneself and others, and to use this awareness to manage behavior and relationships. It notes that emotional intelligence is the strongest predictor of workplace performance, with 90% of top performers having high emotional intelligence. While IQ is important, people with average IQs often outperform those with highest IQs because of emotional intelligence. The document provides strategies for developing self-awareness, self-management, social awareness, and relationship management skills to increase emotional intelligence. Regular practice and feedback are key to improving emotional intelligence over time.
Emotional intelligence an important thing
Emotional intelligence is the ability to recognize and understand emotions in yourself and others and use this awareness to manage your behavior and relationships. Research shows emotional intelligence is the strongest predictor of workplace performance and that people with average IQs outperform those with highest IQs 70% of the time due to emotional intelligence. The document outlines strategies to improve self-awareness, self-management, social awareness, and relationship management skills which comprise emotional intelligence. It recommends choosing a skill to focus on, using specific strategies, finding a mentor, practicing consistently, and measuring progress to increase emotional intelligence over time.
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Emotional_Intelligence Presentation.pptx
This document defines emotional intelligence as the ability to recognize and understand emotions in oneself and others, and to use this awareness to manage behavior and relationships. It notes that emotional intelligence is the strongest predictor of workplace performance, with 90% of top performers having high emotional intelligence. While IQ is important, people with average IQs often outperform those with highest IQs because of emotional intelligence. The document provides strategies for developing self-awareness, self-management, social awareness, and relationship management skills to increase emotional intelligence. Regular practice and feedback are key to improving emotional intelligence over time.
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This document discusses 8 common fears that can derail performance and development: feeling helpless, ignorant, shame, invisible, abandoned, assimilated, trapped, and anxious. It explains how fears are driven by psychological needs and how the brain learns through experience. When development programs address these fears and needs, people are better able to learn and improve performance. An effective approach considers the whole person by engaging all parts of the brain and providing experiences that build skills while ensuring emotional security and connection.
Emotional%20Intelligence%20PPT%20Slides.pptx
This document discusses emotional intelligence and its importance. It begins by defining emotional intelligence as the ability to recognize one's own emotions and the emotions of others, motivate oneself, and manage emotions well. It then discusses how emotional intelligence impacts career success and can be more important than IQ. The document also explains that emotional intelligence can be improved through self-awareness, self-management, social awareness, and relationship management. Finally, it provides strategies for developing emotional intelligence, such as keeping an emotion log and developing empathy.
Emotional intelligence in project management
Emotional Intelligence for Project Managers- How to promote a culture of ownership and collaboration while leading projects
7 habits presentation
The document summarizes the key principles from Stephen Covey's book "The Seven Habits of Highly Effective People". It discusses the importance of having absolute principles like fairness and integrity. It also explains the difference between personality traits and character traits, and how both are needed for long-term success. Additionally, it outlines Covey's maturity continuum from dependence to independence to interdependence. The seven habits that Covey proposes are also briefly introduced: be proactive, begin with the end in mind, put first things first, think win-win, seek first to understand then to be understood, synergize, and sharpen the saw.
Seven habits
The document discusses key concepts from Stephen Covey's book "The 7 Habits of Highly Effective People". It outlines several habits including being proactive, beginning with the end in mind, and putting first things first. It emphasizes the importance of having principles and values as the core of who you are in order to be effective. It also discusses the difference between a reactive and proactive mindset and focusing your efforts on things within your circle of influence.
emotional intelligence
This document presents information on emotional intelligence. It defines emotional intelligence as the ability to identify, assess, and manage one's own emotions and the emotions of others. The document discusses models of emotional intelligence proposed by Salovey and Mayer and Goleman. It outlines components of emotional intelligence like self-awareness, self-management, social awareness, and relationship management. The document also compares emotional intelligence to IQ and argues that EQ accounts for a larger portion of success than IQ. It provides tips for developing emotional intelligence at work and enhancing brain power.
Emotional intelligence @ work place- by Shritheja K
It is very important factor to know and control emotions at work place, as an aid to success. High EQ will make a person easily to climb corporate ladder and reach great hights.
Building your success
Emotional intelligence involves self-awareness of one's emotions and the ability to handle relationships and regulate emotions. It is important for success in life and work. There are five key competencies: self-awareness, self-regulation, self-motivation, empathy, and social skills. Developing these skills can improve emotional intelligence and lead to better decision-making, relationships, and performance.
7-Habits-COMPLETE (1).ppt
The document discusses key principles for successful living and effective leadership. It introduces the concept of paradigms and how they shape one's mental map and perceptions. The 7 Habits of Highly Effective People are then outlined as an "inside-out" approach to developing personal and interpersonal effectiveness. Habit 1 involves being proactive by utilizing your human endowments of self-awareness, imagination, conscience, and will. Habits 2-3 focus on beginning with the end in mind by creating a personal mission statement and putting first things first through effective time management. Habits 4-6 then apply these principles to interpersonal relationships by thinking win-win, seeking first to understand others, and synergistic cooperation.
7-Habits-COMPLETE.ppt
The document discusses principles for successful living and effective time management. It introduces the concept of paradigms and habits. Specifically:
- It discusses the importance of developing good character and competence. It also introduces Stephen Covey's "7 Habits of Highly Effective People" which includes habits like being proactive, beginning with the end in mind, and putting first things first.
- It emphasizes developing a principle-centered approach and having a clear personal mission statement and life priorities to guide decision making.
- It provides a time management matrix to distinguish between urgent vs important tasks and help prioritize activities to focus on important but not urgent tasks.
Road Map To Greatness
The document discusses finding and using one's voice to inspire and lead others. It begins by outlining the pain of people feeling unfulfilled at work, and proposes the solution is transcending negative mindsets like ego and competitiveness. It then discusses discovering one's voice through gifts like free will and different types of intelligence. Expressing one's voice involves developing energy into vision, discipline, passion and conscience. The leadership challenge is enabling people to realize their potential by contributing their talents and passion. Leaders must model the four intelligences and empower others while holding them accountable. The document emphasizes the importance of trustworthiness, communication, and blending voices to find third alternatives. It discusses pathfinding a shared vision and executing through alignment,
Mindful Leadership - Main Aspects
The document discusses the concept of mindful leadership, which involves incorporating mindfulness practices into leadership. It defines mindfulness as being fully present and aware of oneself and others. Mindful leadership can help reduce stress and conflict while improving communication, emotional intelligence, and decision-making. The document provides tips for mindful practices such as conscious reflection, active listening, recognizing others, and monitoring one's language and body language to bring more mindfulness into the workplace.
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Ronald J. Dunford
President, Schreiber US
Schreiber Foods Inc.
Ron Dunford is President, Schreiber US. He has spent 31 years in the dairy industry with roles in operations, sales/marketing and general management.
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Emotional Intelligence
- 1. Emotional Intelligence Steven Baue President and Owner sbaue@ERCincorp.com
- 3. Most Common Usage • Professional short term counseling – 8 Session Model per issue – Information / Referrals to community resources – Case Management • Critical Incident Response • Personal Growth Programming /Professional Development • Crisis Line – 24 / 7 / 365 1-800-222-8590 www.ercincorp.com
- 4. Development
- 5. Development • Intellectual horsepower • Ambition • Interest in / understanding others • Integrity • Value-based Decision-Making • Managerial Courage • Success in diverse environments • Success with multiple stakeholders • Operate outside comfort zones • Ability to successfully drive change • Demonstrate successful problem- resolution skills • Self-Development • Customer focus • Development of Others • Influence • Drive & Manage Change • Critical thinking skills • Communication Skills • Business acumen • Priority / Goal setting • Brings in External Influence
- 6. Its not just the what – it’s the how
- 7. What is Emotional Intelligence? • The ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships: – Being aware of what’s going on within us – Managing our response – in the moment – Being aware of what might be going on within others – Managing our relationships toward the greatest good
- 8. Why? • Emotional Intelligence matters 2X as much as Technical Knowledge or IQ for High Performance
- 9. Low EQ Competencies • Inability to hear critical feedback • Blame others • Victim statements “If only he would…” • Passive, aggressive, or passive-aggressive • Lack of listening – especially to diverse opinions
- 10. High EQ Competencies • Manage Difficult Situations • Gain Respect • Motivate Yourself • Influence Others • Entice Others to Help • Keep Cool • Say the “Right” Things • Effectively Negotiate • Remain Positive • Express Yourself Clearly
- 13. EQ Makes a Difference
- 14. Feelings…
- 15. Five Emotions
- 16. The 4 Parts of EQ
- 17. Emotional Management *The Happiness Institute
- 20. We can’t always control what happens to us …but we can control how we respond
- 21. Happy
- 22. Social Awareness Competencies • Being aware of what might be going on within others – Situational awareness: being attuned to customers / co-workers / others – Empathy: understanding and expressing interest in others emotions and perspectives
- 23. The 4 Parts of EQ
- 24. Relationship Management • Be open and curious – ask questions • Avoid giving mixed signals • Ask and accept feedback • Only get mad on purpose • When you care, show it • Tackle a tough conversation • Apologize • Assume good intent
- 25. Good Advice • Before every meeting, spend a few minutes asking yourself: – Who is in this meeting? – How do they tend to act and react? – What is the impression I want to make? – How do I want people to feel about my ideas AND any action they need to take? – How do I need to frame my message to reach that objective?
- 26. I take action based on my belief I adopt beliefs I draw conclusions I add meanings I select data Observable data and experiences • Belief: complete trust, faith, or confidence in something • Conclusion: a judgment or decision is reached • Meaning: infer something that is not directly expressed
- 27. • Develop a way of talking that is respectful, kind, and fair – Assume good intent • Catch yourself in the act of negative conversations – Apologize for less than positive statements you regret making • Realize everyone is the hero in their own story Steve’s HR Lessons:
- 28. Development
- 29. Thank You! Steven Baue President and Owner sbaue@ERCincorp.com