De Pere Fire Chief Dennis Rubin has developed a list of "rules to live and lead by” over the past three decades as a fire fighter. Rubin will share four of his 13 "Mission Critical" rules in an open, honest and sometimes humorous way. Chief Rubin will engage the audience in a discussion as to how these rules can be adopted and implemented into the attendees’ own leadership styles in any walk of life.
Chief Rubin has served in a few of America's largest fire & rescue departments prior to coming to De Pere. Remember that success is “Always About Leadership”: this brief presentation will reinforce this sound life’s principle.
3. RUBE’s RULES For Leadership
Represent “Core Values & Beliefs”
“It’s Always About LEADERSHIP!”
Important Information for Everyone
In fact - use this information in all walks of life
No special priority order for the Rules being presented
How The Program Was Developed - 35 Years of Service.
4. RUBE’s RULES For Leadership
Notes on 3” x 5” Cards for years - urged to put into a presentation
“Rube’s Rules For Leadership” published into a Textbook
Idea was to keep employees out of trouble
What To Do With The Information?
5. RULE - #1
YOU GOTTA SHOW UP!
At Your Office
At Company Celebrations
At Community Events
6. RULE - #1
YOU GOTTA SHOW UP!
M./L.B.W.A. - “Undercover Boss”
The Secret to Micro Management
Be a “Cheer Leader”
Be a “Hot Coach”
Assume “Command”.
7. RULE - #1
YOU GOTTA SHOW UP!
Good Leaders are Always Curious
Good Leaders are Good Readers
The Ministry of “Being Present”
The Leader’s Absence is
Deafening.
8. RULE - #2
LEAD FROM THE FRONT!
Military Model of Leadership
“Follow Me”!
Well Prepared & Motivated
“Been There - Done That”
Loyalty is mission critical
Be a good follower
Everyone has a Boss.
9. RULE - #2
LEAD FROM THE FRONT!
Set your Standard High
Follow The Policies (or justify variance)
Suggest Policy Changes
Train on Policies
Must Enforce Policies.
10. RULE - #2
LEAD FROM THE FRONT!
Ethical & Moral Behavior Matters Most
“Where the Rubber Meets The Road!”
Do the Right Thing -
Even When No One is Watching
“Someone is always watching.”
~ General Colin Powell
Wall Street Journal says 22 times per
day (on average) someone is watching.
11. RULE - #2
LEAD FROM THE FRONT!
The Public Trust - Greatest Importance
Most Businesses are Highly Visible
Most Businesses are Highly Scrutinize
12. RULE - #5
COMMUNICATE, COMMUNICATE,
COMMUNICATE!
Perfect Communications?
Even under “Ideal Conditions”
Spouse & Teenagers
Two-way nature of communications.
13. RULE - #5
COMMUNICATE, COMMUNICATE,
COMMUNICATE!
Be A Skilled LISTENER - (United 173)
Various Ways people communicate
Use Multiple Methods to communicate
Learning Management System - Very
Helpful
Crush Rumors with facts.
14. RULE - #6
CONSISTENT PERFORMANCE!
Name One Excellent Example
of Consistency?
The McDonald’s Restaurant
Model
Purely by accident - right?
15. Mickey D’s Basic Consistency Model
Clear Vision - Becomes The Plan
Written Policies (SOP & SOG’s)
Training (Initial & On-Going)
Implementation of the Plan
Supervision & Enforcement
Reward, Retrain or Discipline
Evaluate The Plan & Revise
Plan Revision - Starts all over.
16. RULE - #7
TELL THE TRUTH – ALWAYS!
The Entire Truth the First Time
The Entire Truth Every Time
Lies are Hard to Remember & Lead to
More Lies - Many Have Tried...
Lying Makes A Bad Situation Worse -
“Macon Fire Department fake
shooting/new member hazing case.
17. RULE - #7
TELL THE TRUTH – ALWAYS!
Likely a person cannot recover from a
single untruthful episode
Many examples to consider
What was the national leading news
story on September 10, 2001?
18. RULE - #7
TELL THE TRUTH – ALWAYS!
US Congressman Gary Condit (D-CA)
arrested for suspicion 1st degree
murder
Condit’s arrest - Chandra Levy
Murder Case
Condit did not recover
Many other examples
Honest is still the best policy!
19. RULE - #13
BE NICE!
Huge concept for personal success
Greatly improves personal effectiveness
Be Nice First!
Be Nice to everyone not just those that
look like, act and dress like you.
Not a public “door mat” but a public
servant
20. Chief Dennis Rubin’s Contact
Information
Email: chiefrubin@icloud.com
Website: www.ChiefRubin.net
On Twitter: @ChiefRubin
FaceBook: “DC FIRE”